Using Facebook to Grow Your Nonprofit Email List

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11/01/2022 Footer 1 7 PROVEN WAYS TO GROW YOUR EMAIL LIST USING FACEBOOK Practical ways to connect with supporters, activate donors, and raise money online. www.bit.ly / npEXPERTS Tweeting? Use #npEXPERTS

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Transcript of Using Facebook to Grow Your Nonprofit Email List

Page 1: Using Facebook to Grow Your Nonprofit Email List

04/11/2023 Footer 1

7 PROVEN WAYS TO GROW YOUR EMAIL LIST USING FACEBOOKPractical ways to connect with supporters, activate donors, and raise money online.

www.bit.ly/npEXPERTS

Tweeting? Use #npEXPERTS …

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04/11/2023 John Haydon | www.JohnHaydon.com 2

JOHN HAYDON

The author of “Facebook Marketing for Dummies” and man behind the scenes at The Nonprofit Facebook Guy.

John regularly shares his knowledge and consults for non-profits on social media marketing strategies using WordPress, Facebook, YouTube and Twitter.

www.JohnHaydon.com

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04/11/2023 John Haydon | www.JohnHaydon.com 3

WHAT WE’LL TALK ABOUT TODAY

• Are you clear about the role of email marketing in your communications?

• The one thing you need to do before building your list

• 7 incentives to drive sign-ups

• 4 tips for putting an opt-in form on your Facebook Page

• 4 tips for form design

• Other useful tools

• Three ways to lower unsubscribers

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04/11/2023 John Haydon | www.JohnHaydon.com 4

ARE YOU CLEAR ABOUT THE ROLE OF EMAIL IN YOUR COMMUNICATIONS STRATEGY?

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Build Intimacy and Trust

E-mail is not a public

channel like Twitter or

Facebook.

Opting into your list is an

agreement to enter a

private 1-1 relationship

with you, by way of their

inbox.

Understanding The Role of Email

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Identify Segments

Segmentation allows you

to send the right message

to the right people at the

right time.

You can’t do this with

Twitter or Facebook.

Understanding The Role of Email

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Convert Donors and Volunteers

Various studies show that

Twitter and Facebook have

a 3% – 6% conversion

rate.

E-mail on the other hand

has a 33% conversion rate.

Understanding The Role of Email

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Convert Donors and Volunteers

Understanding The Role of Email

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Convert Donors and Volunteers

Understanding The Role of Email

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Become aware of your cause when friends talk about your Page

Like, comment on, and share your updates

Continue engaging and like your Page

Advocate and/or join your email list

Trust and affin

ity

Share their donation on Facebook

Donate for the first time via email

Facebook ladder of engagement

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Become aware of your cause when friends talk about your Page

Like, comment on, and share your updates

Continue engaging and like your Page

Trust and affin

ity

Here’s the bridge that connects

Facebook and fundraising!

Share their donation on Facebook

Donate for the first time via email

Advocate and/or join your email list

Facebook ladder of engagement

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04/11/2023 John Haydon | www.JohnHaydon.com 12

THE ONE THING YOU NEED TO DO BEFORE BUILDING YOUR LIST

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Your audiences are the various different groups of people you reach (or are trying to reach).

Understand Your Audiences

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GOALS:

• What keeps them up at night?

• What are their passions and interests?What are their dreams and goals?

CHALLENGES:

• What are their primary goals in life?

• How are they trying to create a meaningful life?

Understand Your Audiences

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Download a free eBook on personas here: http://db.tt/7vBxrnWN

Understand Your Audiences

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04/11/2023 John Haydon | www.JohnHaydon.com 16

ONCE YOU UNDERSTAND YOUR AUDIENCE, GIVE THEM WHAT THEY WANT

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What’s your carrot?

Be crystal clear on the value exchange:

What value are you offering that greatly outweights the pain of joining your email list?

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•Lost time filling out your form

•Perceived potential privacy breach

•The perceived potential that you’ll gunk up their inboxThe unknown

What pain, you ask?

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The value they get should greatly outweight the pain of joining your email list.

The value exchange

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04/11/2023 John Haydon | www.JohnHaydon.com 20

7 INCENTIVES TO DRIVE SIGN-UPS

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eBooks

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eBooks that offers highly specific information or howto. eBooks (PDF) can be read

on any eReader - including iPads and Kindles!

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eBooks

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Example titles:10 Quick Recipes for New Breast Cancer Patients

How to Housebreak Your Dog in One Week

The Starter Guide to Nonprofit Video Storytelling

The Child Advocacy Tool Kit

How To Survive Homelessness

eBooks (PDF) can be read on any eReader - including

iPads and Kindles!

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eBook resources

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•Use Word or Pages to create PDFs

•Use myecovermaker.com to create an eCover (example at right)

•Use DropBox to host free download

•Use fotolia.com for images

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Sponsor giveaway

2

Make sure the sponsor is in alignment with your brand

• Discounts

• Free product or service

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Sponsor giveaway

2

Check out Gifts that Give

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Advocacy

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Advocacy gives people the ability to support your cause in a way that’s meaningful, but free.

And you get a new email!

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Advocacy

3

Advocacy gives people the ability to support your cause in a way that’s meaningful, but free.

And you get a new email!

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Advocacy

3

Four great resources for starting petitions:

• thepetitionsite.com

• change.org

• rallycongress.com

• actionsprout.com

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Pledges

4

Pledges lets people feel

that they’re part of your movement.

Less formal than advocacy.

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Photo contests

5

Powerful way to acquire fans (with a like gate) and emails.

Participants can easily share your contest.

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Photo contests

5

Check out Shortstack

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Action alerts

7

Perfect for orgs that provide regular educational resources.

Brands your org with high value.

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Action alerts

7

Perfect for orgs that provide regular educational resources.

Brands your org with high value.

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04/11/2023 John Haydon | www.JohnHaydon.com 34

4 TIPS FOR PLACING AN OPT-IN FORM IN A CUSTOM TAB

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Put an opt-in form on your Facebook Page

Use the Static HTML iframe tabs app

Don’t forget the carrot!

1

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Make it mobile

FYI - Custom tabs are not viewable on mobile devices.

2

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Make it mobile

Tools like Static HTML: iframe tabs and ShortStack have smart URLs which display the tab on mobile.

2

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Use Facebook login

Facebook login always people to join your list with a single mouse click.

3

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Create separate web forms for each location!

4

This will allow you to measure which location works best!

List of web forms created with aweber

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Create separate web forms for each location!

4

Knowing that your Facebook Page converts better than your website allows you to:

• Change how you direct traffic

• Improve your web page

List of web forms created with aweber

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04/11/2023 John Haydon | www.JohnHaydon.com 42

4 TIPS FOR OPT-IN FORM DESIGN

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Point the way

Make it easy to find your form.

1

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Use powerful images

Particularly with people

2

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Be clear about frequency and privacy

2

• You won’t share their email.

• How often will they receive emails?

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Redirect to a thank you page

3

•This allows you to more easily measure conversions

•This allows you to encourage a secondary action

•Finally, saying “thanks” is the polite thing to do.

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Redirect to a thank you page

3

In this example, I use clicktotweet.com to encourage people to share my list.

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Redirect to a thank you page

3

Which seems to work...

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04/11/2023 John Haydon | www.JohnHaydon.com 49

OTHER USEFUL TOOLS

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Action Sprout

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•Allows users to join with one click

•Allows them to share your cause

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Action Sprout

1

•Allows users to join with one click

•Allows them to share your cause

•Export emails from Action Sprout

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Shortstack

2

•Awesome for photo contests

•Allows them to share your app

•Export emails from Shortstack

•They have a MailChimp app

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Static HTML app

Static HTML iframe tabs app:

• Allows you to easily add HTML

• For free

Don’t forget the

carrot!

3

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DON'T FORGET ABOUT LOWERING UNSUBSCRIBES

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Building your list also means giving people

reasons to stay subscribed!

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Set expectations

1

•About frequency and content

•On your thank you page

•In your follow-up email

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Segment lists

2

•Right people

•Right content

•Right time

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Segment lists

2

•People interested in events

•People who downloaded an eBook

•People who donated

•etc.

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Keep them interested

3

•With personalized emails

•With awesome content

•With exclusive content

•With “what’s coming”

Don’t forget the

carrot!

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04/11/2023 John Haydon | www.JohnHaydon.com 60

THE END

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04/11/2023 John Haydon | www.JohnHaydon.com 61

QUESTIONS?

P O S T T H E M AT F A C E B O O K . C O M / I N B O U N D Z O M B I E

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04/11/2023 John Haydon | www.JohnHaydon.com 62

NPEXPERTS > DOWNLOAD THE FREE EBOOK

Connect with supporters, activate donors, and raise money online.

Nonprofit experts share their extensive knowledge and expertise in:

- Online marketing and fundraising- Email communication- Social media- Mobile engagement

Download the npEXPERTS eBook and register for free webinars at

www.blackbaud.com/npEXPERTS

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04/11/2023 John Haydon | www.JohnHaydon.com 63

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