The History of F-commerce: How Facebook is changing online retail

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Transcript of The History of F-commerce: How Facebook is changing online retail

Page 1: The History of F-commerce: How Facebook is changing online retail

F-Commerce:The use of Facebook as a platform for facilitating and executing transactions

The History of

Commerce

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Early days…

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2007…

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2008 & 2009…

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2010…

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2011…

OREO received 10,000 answers when it asked its fans: “What’s your favorite part of an Oreo: the cookie or the creme?”

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2011 cont’…

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F-Commerce by the Numbers:40.485.186

The most Liked Facebook shop? That would belong to Lady Gaga. There, she sells merchandise from CDs to Fame Monster USBs

10kThe average number of websites integrating with FB every day since Social Plug-Ins were launched

10kNumber of Gap Jeans given away through FB Places Check-In Deal (Nov ‘10)

$34Price spent on FB‘s first retail transaction; flowers from 1-800-Flowers (July ‘09)

67%Percent of shoppers that spend more online after receiving recommendations from their online community of friends

57%After adding Like button,

American Eagle sees order value increase this much

(Spring, ’11)56%

Percent of FB users that have clicked through to a retailer’s website because of

a FB post

30%FB’s cut of sales from any person or

company that sells something using FB Credits

40xIncrease in referral traffic from FB for

Levi’s e-commerce site after implementing the Like button in April

'10

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Retailers’ Readiness F-Commerce Transactional

Capabilities:

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Customers’ WillingnessUK Users Asked About FB

Shopping Habits:

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E-Commerce Influencers:

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Predicted Social Commerce Growth

(Billions of $):

What % of this growth will be attributed to F-Commerce? ...

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SourcesFacebook

Havas Media Social EMarketer

Channel Intelligence Goldman Sachs

Booz&Co. Internetretailer.com

SYGYZA Group SMI Research

Photo Credits Zuckerberg via World Economic Forum

Lady Gaga via Stephen Carlile

This presentation was originally published on Socialmediainfluence.com as an Infographic titled "The History of F-commerce”

http://socialmediainfluence.com/2011/07/14/infographic-the-history-of-f-commerce/

Researched and designed by Sonia Malpeso

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