PRESENTATION ON

TRAINING AND DEVELOPMENT

Submitted By

WORK STUDY DONE AT

HISTORY OF JAMMU AND KASHMIR BANK

Established on Oct. 1, 1938 while it had started operating from July 4th, 1939 onwards

Declared as a government bank according to the provisions of the Indian Companies Act 1956

At present, the J&K Bank has around 500 branches across the country .It is also a listed at the (BSE) and the (NSE).

MISSION OF THE BANKTo provide the people

of J&K internationa

l quality financial

service and solutions

To be a super-

specialist bank in the rest of the

country

VISION OF THE BANK

To be financially sound, profitable, growth, and technology oriented bank.

 UNIQUE CHARACTERISTICS & SERVICES

only banker and lender to the

Government of J&K

collects taxes pertaining to

Central Board of Direct Taxes, in

Jammu & Kashmir

purposes of disbursing the

salaries of Government

officials

carries out banking

business of the Central

Government

REACHING TO THE CUSTOMER

creative campaigns are

being undertaken to create a strong "Brand Identity"

for the Bank

sponsored weekly radio program

named "JK Bank Dairy" which is aired from the

three stations of radio Kashmir viz., Srinagar, Jammu

and Leh

provides awareness and up-

to-date information about banking in general

and products/services

offered

CUSTOMER SERVICE

Bank’s web site is a powerful resource for customer education

and information.

updating of the site is done on daily basis

site attracts on an average 700 visitors

weekly

HUMAN RESOURCES DEVELOPMENT

Quality of human resources indicates the ability of Bank to deliver value to its customers

Emphasis has been on integrating HRM strategies with business strategies

OBJECTIVES OF THE STUDY

To determine the effectiveness of the training program

To determine the most preferred method

To measure the efficiency of trainers

RESEARCH METHODOLOGY DATA SOURCES :

A. Primary Data

B. Secondary Data

PRIMARY DATA

Survey conducted to

retrieve information

Questionnaire

prepared

Collected through

observations,

experiences

SECONDARY DATA

Collected From Various Articles On Internet

Referring Various Business Newspaper, Magazine

PURPOSE OF TRAINING To Increase Quality, Productivity To Improve Organizational Climate To Develop Innovativeness, Creativity To Improve Communication, Leadership,

Teamwork

EMPLOYEE TRAINING METHODS On The Job Training : takes place in real

environment Off The Job Training : training imparted

away from the employee’s immediate work area

ON THE JOB TRAINING METHODS

Job Instruction Apprenticeship

Coaching Job Rotation

Committee Assignments

OFF THE JOB TRAINING METHODS

Class Room Lectures

Simulation Exercises

Programmed Instruction Role Playing

MY ROLE IN THE ORGANIZATION

Understanding The Business

Training Knowledge

Data Collection

LIMITATIONS

Constraint Of Time

Confidential Data

Infrastructure

HR :Tedious Job

THANK YOU