Copyright © 2008, Solbourne Confidential Accelerate Training: UPK with Oracle’s E-Business Suite...

Copyright © 2008,Solbourne Confidential

Accelerate Training: UPK Accelerate Training: UPK with Oracle’s E-Business with Oracle’s E-Business

SuiteSuite A Glimpse into a Large Public A Glimpse into a Large Public Transit Agency’s UPK SolutionTransit Agency’s UPK Solution

Terri Oltman, Education Consultant

NorCal OAUG

January 17th, 2008

2Copyright © 2008,Solbourne Confidential

Accelerate Training - AgendaAccelerate Training - Agenda

About Solbourne

Business Case

UPK Solution

UPK Results

Questions


About SolbourneAbout Solbourne

National Consulting Firm Headquartered in Boulder, CO

Over 130 Employees

Oracle Applications Focused Since 1994

Oracle Certified Advantage Partner – Highest Level

Over 260 Oracle Applications Projects – Commercial and Public Sector


A Complete Documentation/e-Learning A Complete Documentation/e-Learning SolutionSolution

UPK Accelerator Program

UPK Developer

Single source content

development and maintenance

platform

Deployment

Options include:· Learning

Management System (LMS)

· Corporate Intranet/ LAN

· Internet· CD-ROM· Others

· Rapid development of UPK topics based on our library of 1,500+ documented Oracle E-Business Suite business processes

· Organized by processes and applications

· Documented business processes are kept current with new releases

· UPK Jumpstart developer training

· Help with testing and deployment including online help integration and usage tracking

Solbourne UPK Services


Business CaseBusiness Case

Operates the largest toll road in the United States with over 600 miles

Upgrading a 25 year old legacy system with over 30 different home grown applications into Oracle’s EBS

Implementing15 + modules including financials, technical and procurement tracks

Over 300 employees in 5 different locations dispersed throughout the state



EBS Modules to be implemented at the Transit Agency:

General Ledger

Cash Management

Accounts Receivable

Accounts Payable

Fixed Assets

Purchasing

iProcurement

Sourcing

iSupplier Portal

Inventory

Project Costing

Grants Management

Enterprise Asset Management (Fleet)

Daily Business Intelligence for Financials

Oracle Portal with Single Sign-On and Active Directory integration



Project ObjectivesTo streamline the Transit Agency‘s core administrative and financial processes using package-based process reengineering in conjunction with the implementation of the Oracle E-Business Suite

To train end users quickly and consistently

To document training completion

To provide ongoing ERP training support


The UPK SolutionThe UPK Solution

The Transit Agency partnered with Solbourne for the implementation project.

The Transit Agency used UPK along with Solbourne’s existing business process documentation to streamline the implementation cycle and produce end user training materials.

The Transit Agency used UPK to create documentation, job aids and test scripts to support the implementation project.


About UPKAbout UPK

UPK Developer Synchronized software platform for creating

and customizing training and documentation content.

Recording technology that enables single source content creation by doing the task in the Oracle application.


UPK Deployment DeliverablesUPK Deployment Deliverables

Business Process Documents

Test Scripts

Instructor Guides

User Guides

Job Aids

Four Modes of e-Learning – See It, Try It, Know It, Do It (UPK Player)


UPK Implementation LifecycleUPK Implementation Lifecycle


UPK ResultsUPK Results

50% reduction in time to create training documentsLarge library of baseline materials created quickly: over 500 topics in 15 different modules used at the AgencyDocuments stored in a single-source locationSingle source documents used to publish documentation, test scripts, user guides, and classroom training plansSuccessful context sensitive help file integration with EBS = Ongoing application training supportUsage Tracking deployed to track training completion


Context Sensitive UPK HelpContext Sensitive UPK Help


UPK Usage TrackingUPK Usage Tracking


Contact UsContact UsKey contact information:

Terri Oltman, Education Consultant

[email protected]

(303) 929 -3117

Kevin Burgess, Account Manager

[email protected]

For more information http://www.solbourne.com/upkaccelerator.html

Copyright © 2008, Solbourne Confidential Accelerate Training: UPK with Oracle’s E-Business Suite...

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