Using Simulation Modelling to Test the Impact of Service Change – lunch and learn – 17 December...

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www.england.nhs.uk Using Simulation Modelling to Test the Impact of Service Change Claire Cordeaux, Executive Director, Health and Social Care, SIMUL8 Corporation Julie Renfrew, LTC year of care commissioning programme, NHS England Beverley Matthews, LTC Programme Lead, NHS England Thursday 17 December 2015 Long Term Conditions Improvement Programme

Transcript of Using Simulation Modelling to Test the Impact of Service Change – lunch and learn – 17 December...

Page 1: Using Simulation Modelling to Test the Impact of Service Change – lunch and learn – 17 December 2015

www.england.nhs.uk

Using Simulation

Modelling to Test the

Impact of Service

Change

Claire Cordeaux, Executive Director,

Health and Social Care, SIMUL8

Corporation

Julie Renfrew, LTC year of care

commissioning programme, NHS England

Beverley Matthews, LTC Programme

Lead, NHS England

Thursday 17 December 2015

Long Term Conditions

Improvement Programme

Page 2: Using Simulation Modelling to Test the Impact of Service Change – lunch and learn – 17 December 2015

www.england.nhs.uk

LTC Framework

Commitment to Carers

Frailty

Health Ageing Guide

Fire Service as an asset

Care Homes Quick Guides

Care & Support Planning

Navigating Health & Social Care

Self Care

Ambitions for End of Life Care

Our Declaration

Introduction and programme context

Delivery Models

Planning for Change: • Capitated Budget • Contracting • Simulation Modelling

Patient and Service Selection

Planning for Change:

Workforce

Whole Population Analysis; Understanding your population

LTC Dashboard LTC Toolkit

Page 3: Using Simulation Modelling to Test the Impact of Service Change – lunch and learn – 17 December 2015

www.england.nhs.uk

Date Topic Led by and details of session Venue

15 January

2016

12pm – 1pm

How a telephone based coaching

model at large scale can help with

admission avoidance and enhance

quality of life for people with LTC

Magnus Liungman & Chris Bound

Health Navigator Limited

Via Webex

TBC Implementing the six Quick Guides to

bring clarity on how best to work with

the care sector.

www.nhs.uk/quickguides

Via Webex

TBC Self-management in the community

and on the Internet

Peter Moore, The Pain Toolkit Via Webex

TBC The success and impact of lay health

coaches

Anya De Longh & Jim Phillips Via Webex

LTC Virtual Learning Community Lunch & Learn webinars:

Sharing and Learning …

Page 4: Using Simulation Modelling to Test the Impact of Service Change – lunch and learn – 17 December 2015

www.england.nhs.uk

Long term conditions resources

Simulation model

Unbundling recovery simulation model

Page 5: Using Simulation Modelling to Test the Impact of Service Change – lunch and learn – 17 December 2015

www.england.nhs.uk

7

Using behavioural

change to open minds

#A4PCC – Action for Person-Centred Care

Person with

long term

condition

o Make a declaration at

www.engage.england.nhs.uk/survey/ltc

-declaration

o Tell your teams about our work

o Encourage them to make a declaration

o Ask them to feed back thoughts and

ideas

o Use our hashtag – #A4PCC – when

you see work that is relevant to

person-centred care for people with

LTCs

o Let us know of any events, activities or

social media opportunities that we can

join forces with you

Page 6: Using Simulation Modelling to Test the Impact of Service Change – lunch and learn – 17 December 2015

www.england.nhs.uk

Using Simulation

Modelling to Test the

Impact of Service

Change

Claire Cordeaux, Executive Director,

Health and Social Care, Simul8 Corporation

Julie Renfrew, LTC year of care

commissioning programme, NHS England

Beverley Matthews, LTC Programme

Lead, NHS England

Thursday 17 December 2015

Long Term Conditions

Improvement Programme

Page 7: Using Simulation Modelling to Test the Impact of Service Change – lunch and learn – 17 December 2015

SIMUL8 Corporation | SIMUL8.com | [email protected]

How might the

tool help you?

LTC YoC Simulation tool

Testing your integrated care service models for patients with complex care needs

Page 8: Using Simulation Modelling to Test the Impact of Service Change – lunch and learn – 17 December 2015

SIMUL8 Corporation | SIMUL8.com | [email protected]

Theoretical test before implementation

Test before you commit resources

Evidence to support a business case

Why use the simulation tool?

To assess variation

• Set budget

• Staffing

For scenario planning

• Will it save money?

• Will more GPs be needed?

• Will emergency admissions be reduced?

Page 9: Using Simulation Modelling to Test the Impact of Service Change – lunch and learn – 17 December 2015

SIMUL8 Corporation | SIMUL8.com | [email protected]

What does the simulation do?

• The simulation models how people with multiple long

term conditions use health and social care services over

a typical year. ...segmented in up to four groups

...each group having a different likelihood of accessing various services over

a year.

• Services are associated with costs and with resource

use

• The simulation can run for up to 10 years.

• Patients may move between groups as the years pass,

join or leave the patient cohort

• Users can test the impact of changes in service models

prior to implementation.

Page 10: Using Simulation Modelling to Test the Impact of Service Change – lunch and learn – 17 December 2015

SIMUL8 Corporation | SIMUL8.com | [email protected]

Service managers, commissioners, finance managers from

both commissioning and provider organisations:

Those making decisions

Those planning change (service, workforce, budget)

Informatics and IT professionals:

Baseline information

Manipulation of the model

Interpretation of scenario parameters

Sense checking results

Who should use the simulation tool?

Page 11: Using Simulation Modelling to Test the Impact of Service Change – lunch and learn – 17 December 2015

SIMUL8 Corporation | SIMUL8.com | [email protected]

A bit about the

underlying data

Page 12: Using Simulation Modelling to Test the Impact of Service Change – lunch and learn – 17 December 2015

SIMUL8 Corporation | SIMUL8.com | [email protected]

BHR whole population data – 10% with highest risk score

Four resource-usage categories – very high (0%-0.5%); high (0.05%-

2.0%); medium (2.0%-5.0%); and low (5.0%-10.0%).

Acute, community, mental health and GP practice primary care (no social

care)

Distributions of data within the

model: Likelihood of a patient accessing services

Number of times a patient attends or is admitted

Costs for each attend/admission type

Resource use for each attend/admission type

Data underpinning the model

Page 13: Using Simulation Modelling to Test the Impact of Service Change – lunch and learn – 17 December 2015

SIMUL8 Corporation | SIMUL8.com | [email protected]

Changes over time:

Likelihood of leaving cohort

New patients entering

Transition between resource-usage categories

Need to understand where differences might affect your

results:

Activity types

10% of population

Distributions and changes over time

But most of these are likely to have a small impact. Your

planned service change is still likely to have the largest impact.

Baseline data within the model

Page 14: Using Simulation Modelling to Test the Impact of Service Change – lunch and learn – 17 December 2015

SIMUL8 Corporation | SIMUL8.com | [email protected]

How the tool works

Page 15: Using Simulation Modelling to Test the Impact of Service Change – lunch and learn – 17 December 2015

SIMUL8 Corporation | SIMUL8.com | [email protected]

A Year of Care

39%

9%

40% 22%

Page 16: Using Simulation Modelling to Test the Impact of Service Change – lunch and learn – 17 December 2015

SIMUL8 Corporation | SIMUL8.com | [email protected]

A Year of Care – next level

56%

13%

62% 40%

Page 17: Using Simulation Modelling to Test the Impact of Service Change – lunch and learn – 17 December 2015

SIMUL8 Corporation | SIMUL8.com | [email protected]

• Group

patients by

level of

acuity

• Increasing

numbers of

long term

conditions

What drives the model

Page 18: Using Simulation Modelling to Test the Impact of Service Change – lunch and learn – 17 December 2015

SIMUL8 Corporation | SIMUL8.com | [email protected]

• Patients in each group

access services

• Often more than once

• Each service is a

associated with a range

of costs

• Each service has an

associated capacity

How it works

Patient

Services

Costs

Capacity

Page 19: Using Simulation Modelling to Test the Impact of Service Change – lunch and learn – 17 December 2015

SIMUL8 Corporation | SIMUL8.com | [email protected]

A Year of Care – analyst view

56%

13%

62% 40%

Page 20: Using Simulation Modelling to Test the Impact of Service Change – lunch and learn – 17 December 2015

SIMUL8 Corporation | SIMUL8.com | [email protected]

How should I set the

tariff for different patient types and how does

this compare against reference costs?

Page 21: Using Simulation Modelling to Test the Impact of Service Change – lunch and learn – 17 December 2015

SIMUL8 Corporation | SIMUL8.com | [email protected]

What does this mean for A & E

activity?

Page 22: Using Simulation Modelling to Test the Impact of Service Change – lunch and learn – 17 December 2015

SIMUL8 Corporation | SIMUL8.com | [email protected]

Baseline and

scenarios

Page 23: Using Simulation Modelling to Test the Impact of Service Change – lunch and learn – 17 December 2015

SIMUL8 Corporation | SIMUL8.com | [email protected]

Baseline versus scenario

Differences in activity, cost and staff

Differences in the change in activity, cost and staff over time

Scenarios have been included to illustrate the type of service changes you might wish to test using the simulation tool

Running the model

Page 24: Using Simulation Modelling to Test the Impact of Service Change – lunch and learn – 17 December 2015

SIMUL8 Corporation | SIMUL8.com | [email protected]

Based on evidence from the Scottish multimorbidity programme:

• Provide services in GP practice and community care to prevent

‘avoidable’ emergency admissions in acute hospitals.

• Targets current and future high consumers of health and social care

(10% of the population with highest risk scores).

What Qs might the tool help give you some direction on...

Would the new service be cheaper? How much cost would shift from

acute services to primary and community services?

How many new community, MH and GP practice staff would be

needed?

Scenario 1 (built into the tool)

Page 25: Using Simulation Modelling to Test the Impact of Service Change – lunch and learn – 17 December 2015

SIMUL8 Corporation | SIMUL8.com | [email protected]

Based on introduction of a care navigation service.

The fundamental elements of the care navigation approach are:

Proactive case finding (2% of the population; no split to separate care usage

groups)

Resources shift from acute services to community, mental health & GP

primary care services

Care co-ordination by an integrated care team - based around a GP practice,

facilitated by the voluntary sector (the care navigator)

Care navigator support on a 1:1 and group basis to: develop goal specific to

each individual; encourage physical and social activity; and to link patients

with local assets and key ‘community makers’

The major difference between Scenario 1 and Scenario 2 are:

10% versus 2% of the population included in the patient cohort

Patient cohort split to 4 care usage groups for Scenario 1, versus no groups

for Scenario 2

Scenario 2 (built into the tool)

Page 26: Using Simulation Modelling to Test the Impact of Service Change – lunch and learn – 17 December 2015

SIMUL8 Corporation | SIMUL8.com | [email protected]

Your Own Service Change Scenario

• A Wizard walks you through how to create a new

service change scenario and reduce access or

attendance at other services

• E.g. The impact of an enhanced GP service on A&E

and urgent admissions

Page 27: Using Simulation Modelling to Test the Impact of Service Change – lunch and learn – 17 December 2015

SIMUL8 Corporation | SIMUL8.com | [email protected]

Additional features

Page 28: Using Simulation Modelling to Test the Impact of Service Change – lunch and learn – 17 December 2015

SIMUL8 Corporation | SIMUL8.com | [email protected]

Results

• All results export to a formatted spreadsheet

to allow easily analysis and comparison

Page 29: Using Simulation Modelling to Test the Impact of Service Change – lunch and learn – 17 December 2015

SIMUL8 Corporation | SIMUL8.com | [email protected]

Cost Results

• Cost comparisons: Tariff vs Reference costs

vs Actual

Page 30: Using Simulation Modelling to Test the Impact of Service Change – lunch and learn – 17 December 2015

SIMUL8 Corporation | SIMUL8.com | [email protected]

Other additional functionality

1. Population

– Annual projected growth now

included

– Runs up to 10 years

Page 31: Using Simulation Modelling to Test the Impact of Service Change – lunch and learn – 17 December 2015

SIMUL8 Corporation | SIMUL8.com | [email protected]

Other additional functionality

2. Incidence

– Changing year on year

– Runs up to 10 years

Page 32: Using Simulation Modelling to Test the Impact of Service Change – lunch and learn – 17 December 2015

SIMUL8 Corporation | SIMUL8.com | [email protected]

Other additional functionality

3. Costs

– Service cost

– Reference costs

– Annual deflation/inflation#

Page 33: Using Simulation Modelling to Test the Impact of Service Change – lunch and learn – 17 December 2015

SIMUL8 Corporation | SIMUL8.com | [email protected]

Other additional functionality

4. Capacity

– Staff or bed requirement for each service

Page 34: Using Simulation Modelling to Test the Impact of Service Change – lunch and learn – 17 December 2015

SIMUL8 Corporation | SIMUL8.com | [email protected]

Accessing the

simulation tool

Page 35: Using Simulation Modelling to Test the Impact of Service Change – lunch and learn – 17 December 2015

SIMUL8 Corporation | SIMUL8.com | [email protected]

Over to you…. • Download the viewer and access the free

simulation tool:

www.nhsiq.nhs.uk/ltcyoc

• Use online or download to your PC

• To support you...

– Quick Start and Analyst User Guides

– Frequently asked questions document

– ‘How to use the tool’ step by step video

Page 36: Using Simulation Modelling to Test the Impact of Service Change – lunch and learn – 17 December 2015

SIMUL8 Corporation | SIMUL8.com | [email protected]

Upgrade option…

• Save your own simulation with local data and

share with colleagues via online portal

• Access the data template for easy upload

• Individual coaching from SIMUL8 Corporation

Page 37: Using Simulation Modelling to Test the Impact of Service Change – lunch and learn – 17 December 2015

SIMUL8 Corporation | SIMUL8.com | [email protected]

Contacts

SIMUL8 Corporation:

[email protected]

0141 552 6888

Page 38: Using Simulation Modelling to Test the Impact of Service Change – lunch and learn – 17 December 2015

www.england.nhs.uk

Long Term Conditions Improvement Programme

Using simulation modelling to test the impact

of service change

Claire Cordeaux Julie Renfrew Bev Matthews Executive Director, LTC YoC Commissioning Programme LTC Programme Lead,

Health & Social Care NHS England NHS England

Simul8 Corporation

Questions and discussion

Page 39: Using Simulation Modelling to Test the Impact of Service Change – lunch and learn – 17 December 2015

www.england.nhs.uk

Using Simulation

Modelling to Test the

Impact of Service

Change

Claire Cordeaux, Executive Director,

Health and Social Care, Simul8 Corporation

Julie Renfrew, LTC year of care

commissioning programme, NHS England

Beverley Matthews, LTC Programme

Lead, NHS England

Thursday 17 December 2015

Long Term Conditions

Improvement Programme