Srjc teachers training

THE FASCINATING FACILITATOR

EDUCATION IS TO LEAD FORTH OR BRING OUT SOMETHING WHICH IS POTENTIALLY PRESENT

Erich Fromm

FACILITATOR’S ETOS

CHILDREN LEARN BEST WHEN…

WHAT IS THE DIFFERENCE BETWEEN TRAINING AND FACILITATION?

Have you say! In less than 140 words

IN YOUR OPINION,

Ridtz YusoffI CHAMPION CUTTING-EDGE INITIATIVES

Q

E

PROFESSIONAL QUALIFICATIONS

TRAINING EXPERIENCE

B.SocSci. (Hons) in Political Science (NUS) ACTA Certified Facilitator DISC Facilitator Cathryn Berger Kaye Advanced Service Learning Facilitator Brain-Based Executive Coach (NLI)

NIE “The Meranti Project” NIE “Strategic Planning Retreat” HPB “Managing Change and Transition” The Fascinating Facilitator Teachers Training NTUC PME Week Keynote Speaker WDA Lifelong Learning Exploration Centre Career Experience Lead Facilitator

“I believe that the magic of believing in others is to believe there is magic in others and we can always find fascinating greatness if we make a conscious choice to look hard enough and acquaint those that cross our paths to their trust best selves. “

[email protected] Yusoff

LEAD TRAINER, AKLTGMANAGER, RESEARCH AND DEVELOPMENT

mailto:[email protected]?subject=

10%90%

Actions + Behaviour

Thinking + Feeling

ILL-BEINGWELL-BEING

INTERVENTION

PREVENTION

HOW TO FASCINATE®

ANTIDOTE TO THE THREATS - FASCINATION Use the science of fascination to discover your distinct value.

How To Fascinate names the 7 languages in which you communicate, influence and fascinate.

You communicate using all 7, but there are 2 in which you communicate at your best.

Your Fascination Advantages are your antidote to distraction.

Your Fascination Anthem is your antidote to competition and commoditization.

“Fascination is an intense focus.

When you fascinate your

constituents, they’re more

likely to connect with you and

remember you.”

FAS.CI.NATION

THE GOAL IS NOT TO “FIX” YOURSELF, BUT TO DO MORE OF WHAT YOU’RE ALREADY DOING RIGHT.

Sally Hogshead

Wen Juan, Wendy

Kevin

Ai Lin WW

Ling Ling

Wilson Ong

Desmond Shirley

Ting LimJia Lin Kah En

Kelvin Ang

Belle Ng

Hui Hui

Nicole

Daryl Tan

Han Wen Iris

Zulaiha

Suzannah

INNOVATION

THE 7 LANGUAGES OF FASCINATION

PASSION

POWER

PRESTIGE

TRUST

MYSTIQUE

ALERT

is the language of creativity

is the language of relationship

is the language of confidence

is the language of excellence

is the language of stability

is the language of listening

is the language of details

CREATED BY SALLY HOGSHEAD | DISCOVER MORE AT HOWTOFASCINATE.COM | EMAIL: [email protected] © 2014 How To Fascinate and Sally Hogshead. All rights reserved.

HOW TO FASCINATE®

GOOD TO GREAT

PRIMARY ADVANTAGE

§  Your most effective mode of communication.

§  This is how you naturally connect with people.

§  You’re more authentic and confident.

§  Helps you make a positive impression.

SECONDARY ADVANTAGE

§  Second highest mode of communication.

§  Does not cost you a lot of effort or energy.

§  It’s the language you already know how to speak.

YOUR FASCINATION ADVANTAGETM is the way in which your personality is most likely to add distinct value.

DORMANT

HOW TO FASCINATE®

INNOVATION Speaking the language of creativity

Seekers of adventure and experiments

Do something against the grain

New thinking and unexpected solutions

Passion for doing and being different

Can’t stand routine, penchant for the novel

Get energy from creative brainstorming

Keep jumping ahead and make unusual associations

HOW TO FASCINATE®

PASSIONSpeaking the

language of

connectionsForge relationships and networks

Approachable and Gregarious

Animated Facial Expressions and Body Language

Like an Open Book

Attuned to others’ feelings intuitively

Go with their gut

Cheerleaders who keep everyone involved

HOW TO FASCINATE®

POWER Speaking the language of confidence

Bigger Goals and Stronger Opinions

Direct Approach

Learning In, Hands-On to show the Way

Decisive and Self-Assured

Not afraid to speak their mind

Bias toward Action, Keep Moving Forward

HOW TO FASCINATE®

PRESTIGE Speaking the language of

excellence

Driven by standards, they do whatever it takes to get better

Assertiveness, Expertise and High Quality

Meticulously rehearse their plan to perfection

Avoid failure by focusing on their strengths

Focused on achieving results and to achieve stretch goals

Dont bend easily, work towards agenda with conviction

HOW TO FASCINATE®

TRUSTSpeaking the language of of stability

Consistency defines their reputation

Do things within their comfort zone and familiarity

Stable, Steady and focused, they get things done

Follows proven method

Fairness and justice

Loyal team players

Patient and Reliable

HOW TO FASCINATE®

MYSTIQUE Speaking the language of

listening

Solo workers behind the scenes who are good at managing their own work

Think things through

Undercommunicate and Communicate with substance

Decode strategies and action plans only after careful reflection

Poker-faced, hard to decipher what they think or feel

Cool under pressure, unfazed by what’s around them

Independent and neutral thinker

HOW TO FASCINATE®

ALERT Speaking the language of

details

Watchful, Aware and Meticulous

Risk-averse and rarely makes mistakes

On-the-ball, Never lose track of details or deadlines

Practical and Pragmatic, step by step approach

Always in control and knows what to do next

Follow strictly according to plan

Sally Hogshead is a Catalyst. Her lowest scores are Alert, Mystique and Trust. Because of this, Sally employs individuals with a high amount of Alert, so they can manage the details that Sally isn’t naturally suited to deliver. This allows her to focus on big picture ideas.

Our team’s business development manager Kara, is also a Catalyst, however she scores much higher in Alert and enjoys accounting and number crunching.

Two Catalysts. Two different communication styles.

THERE IS NO “RIGHT” DISTRIBUTIONOF ADVANTAGES

COMMUNICATING EFFECTIVELY

HOW TO FASCINATE®

GROUP WORK

1.How do we prefer to be approached?

2. Complete the sentence - At our best we ____________________

3. How do we prefer to handle conflicts?

4. What is our preferred facilitation style?


ALERT


POWER


PRESTIGE


TRUST


MYSTIQUE


INNOVATION


PASSION

DIFFERENT IS BETTER THAN BETTER

FACILITATION TECHNIQUES

Increase Participation Thru

TOOL ACTIVATION

5stepsOF FACILITATION 1

2 encourage responsefrom learners

3 link responseto Learning Content

4 share teachable momentsShare Teachable Moments that you captured

5 future paceLet students’ reflect on how this lesson can add value to a situation in the future

QUESTIONING

CLOSED

TECHNIQUES

Q

#FACIHACK4Do not encourage participation as they can be answered in a few words. However are useful for clarifying a point or direct a discussion . Eg. Have you learnt something today?

PROBINGOpens up thinking and invites a variety of answered. It will elicit a more detailed and meaningful response from learners. Eg. Can you tell me more about what you have observed?

OPENERCan be used as discussion openers, to ask groups to summarise or to test for consensus. Eg. How does this sound to you?

HYPOTHETHICALEncourages learners to think from different perspective or contexts of issues.Eg. How would you feel if you were in his shoes?

reversalParaphrasing questions from the learners to clarify that earners and facilitator on the same page.Eg. I would like to check if you meant…..

ACTIVELISTENING

A

#FACIHACK1WORDS TONALITY

BODY LANGUAGE

Round 1

WHAT IS MY PERSONAL

BEST EXPERIENCE IN

MY LIFE?

Round 2

“WHAT IS THE GREATEST

STRUGGLE I HAVE WHEN I AM

STUDYING?”

LISTENING FOR POTENTIAL

➤ Smile

➤ Open Posture

➤ Forward Lean

➤ Take time to Clarify

➤ Eye Contact

➤ Nod

LISTENING FOR POTENTIAL

➤ words

➤ facial expression

➤ tonality

➤ energy

➤ listen to what they never say

LISTENDEEPLY

ASK QUESTIONS

VALIDATERESPONSES

GIVEPRESENCE

S c ar f

tatus

certaintyautonomy

relatedness

fairness

scarfuse

in these scenarios

STATUS

What is your relative standing as compared to the rest of your group?

How can I communicate with others so that I can uplift their standing and ensure they feel they are significant

RELATIVE IMPORTANCE IN RELATION TO OTHERS

CERTAINTY

The brain is always wired to predict the future and to give predictability to what is going to happen

How much certainty can I give to those I am connecting with?

BEING ABLE TO PREDICT/PRE- EMPT WHAT IS TO COME

AAUTONOMY

How can I give a sense of choice to others so that they have autonomy over what’s happening?

HAVING A SENSE OF CONTROL OVER WHAT’S HAPPENING

RRELATABILITY

The sense of belonging to a group would increase the level of trust

How can I relate best to others so that they perceive me more like a friend rather than a foe?

FEELING OF SECURITY IN RELATION TO OTHERS

FFAIRNESS

Unfair exchanges will strongly give rise to defence mechanisms and the perception of threat

How can i give others due fairness and proportion when relating to them?

TRANSPARENCY AND CLEAR EXPECTATIONS

Talking to a leader who is stuck on top of the high elements and afraid to move.

ASCENARIO

Sharing with a student a teachable moment after a heated argument with their buddy who blamed him/ her for letting the team down.

BSCENARIO

As a pair, come out with a QUESTION BANK of QUESTIONS that can be used for debriefing.

CSCENARIO

CONSTRUCTIVE FEEDBACKSS elf

D irected

F eed

F orward

➤ humans are most critical to ourselves

➤ tend to focus on the negative rather than the positive

➤ get THEM list 3 things he/she has done well

➤ what they could have done better?

debrief

DEBRIEF SESSIONSA debriefing session usually happens after an activity is completed. It is a process, and during the activity students may be engross in the results (content). It is difficult for them to participate, observe and reflect. This is where debriefing is relevant to help students

MAKE SENSEOF ACTIVITY

LEARN FROMEXPERIENCE

TRANSFERLEARNING

*debrief should take place as soon as possible after activity

3 steps

1 2 3what? so what? now what?

What did you see, hear, do during the last exercise? How did you react? What surprised you? technique What did you learn

from this? How did you feel about it?

How can I apply this? What would be the consequences of it?

D

#FACIHACK3

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