1

Education & Training Programs 2014

2

Introduction 1

Organisational Training 2

HLTAID003: Provide First Aid (Tailored for Alcohol and Other Drug Workers)

HLTAID001: Provide CPR

Equal Opportunity Training

Consumer Participation for Organisations

Introduction to Alcohol and Other Drugs

Online Orientation to the Organisation

Reception and Administration Frontline Worker Training 3

Dealing with Clients who may be Angry

Dealing with Intoxicated Clients

Creating a Welcoming Environment

Clinical Education and Training 4

Advanced Motivation Interviewing

Working with Groups

ABI/AOD Workshop

CHCCS521B: Assess and respond to individuals at risk of suicide

Consumer Participant Training 5

Consumer Participation Training

Alcohol and Other Drug (AOD) and Mental Health Competencies 6

CHCAOD402B: Work effectively in the AOD sector

CHCMH401A: Work effectively in mental health settings

CHCAOD406E: Work with clients who are intoxicated

CHCAOD408B: Assess the needs of clients who have alcohol and/or other drug issues

CHCAOD510B: Work with clients with complex alcohol and/or other drug issues

CHCMH504E: Provide a range of services to people with mental health issues

CHCMH402B: Apply understanding of mental health issues and recovery processes

CHCMH403A: Establish and maintain communication and relationships to support the recovery process

CHCMH404B: Conduct assessment and planning as part of the recovery process

Client Courses 8

Alcohol, Considering Change?

MPEP (Methamphetamine Personal Education Program)

Cautious with Cannabis

Contents

1

Who are we?

UnitingCare ReGen is the leading alcohol and other drug (AOD) treatment and education agency of UnitingCare Victoria and Tasmania.

What do we do?

The Education and Training Team employs experienced, skilled clinicians and educators who develop and deliver high quality educational programs to the community sector and beyond.

As a nationally registered training organisation (RTO), ReGen is the lead partner in Commonwealth-funded suicide prevention training in Victoria and Tasmania. ReGen delivers training across Australia, including the AOD Minimum Qualification Strategy for all of the ACT.

ReGen offers a suite of professional development workshops for both clinical and non-clinical staff. ReGen also provides competency-based training in AOD and mental health from the Community Services training package, designed to meet core capability requirements for workers in these fields.

Get in touch:

If you have other educational requests, ReGen can work in consultation with you to design a program for your staff.

All existing workshops can be tailored to meet the needs of your workplace.

Contact ReGen to discuss your training ideas:

Brandon JonesManager of Workforce Development & Diversion Programsbjones@regen.org.au 03 9386 2876

Introduction

2

HLTAID003: Provide First Aid – Tailored

for Alcohol and Other Drug Workers

8 hrs training + self paced/distance

First Aid is essential for direct care workers in the health and community sectors. This training is the equivalent of Level 2 First Aid, but is designed for and by Alcohol and Other Drug workers. Particular attention is given to overdose response, needle-stick injury and blood borne viruses, whilst still covering the full realm of basic first aid. This unit can be further customised to meet the needs of your organisation.

HLTAID001: Provide CPR

3 hrs

This unit of competency describes the skills and knowledge required to perform Cardiopulmonary Resuscitation (CPR) according to the Australian Resuscitation Council (ARC) guidelines. Workshops are capped at 10 participants to allow clinicians time and support to embed the critical skills of resuscitation.

Equal Opportunity Training

2 hrs

This interactive workshop provides an overview of employee rights, responsibilities and complaint resolution as outlined in equal opportunity policies and procedures in accordance with relevant legislation. On completion of the training, participants will have an understanding of legal definitions of discrimination, sexual harassment, victimisation and bullying, and be able to identify unlawful behaviour.

Consumer Participation for

Organisations

2 – 4 hrs

Consumer participation is an essential component of service planning and delivery in the reformed Victorian AOD and Mental Health sectors. Consumer participants contribute expertise and ideas developed from their service-use experience, ensuring equality and relevance of service, rather than a top-down approach. This workshop explores what consumer participation is and why it is important. Longer workshops will include planning to incorporate consumer participation into service delivery.

Alcohol & Other Drug Foundation Skills

2 – 4 hrs

This workshop is designed for organisations outside the AOD sector who find that a base knowledge of AOD work would be useful in interacting with their client group. The session provides an overview of AOD treatment in Victoria and how to access it. This workshop can be customised to suit your organisation or workforce needs.

Online Orientation to the Organisation

Online – self paced

An effective orientation program is essential to staff integration, wellbeing and retention. ReGen has developed an online orientation framework which can be customised. This resource includes information from all areas of the organisation; a focus on the values, mission and strategic plan; quizzes on client care and legislation and other activities.

NB: this resource is designed to provide a reinforcing adjunct to standard orientation processes, whilst ensuring compliance across a range of domains.

Organisational Training

3

Reception Frontline Workers –

Dealing with Clients who may be Angry

2 hrs

This training provides reception workers with the knowledge and skills to manage a conflict situation within the appropriate limitations of their role. The workshop covers the following topics:

− The stages of anger and aggression

− Early warning signs of anger and aggression

− How to respond effectively and what can be expected from non-clinical and clinical staff

− Strategies to de-escalate conflict

− Looking after yourself

Reception Frontline Workers –

Dealing with Intoxicated Clients

2 hrs

This workshop provides reception workers with the knowledge and skills to manage a client who is intoxicated within the appropriate limitations of their role. This following topics are covered:

− The signs and symptoms of intoxication

− Drugs and their effects

− How to respond effectively and what can be expected from non-clinical and clinical staff

− Looking after yourself

Reception and Administration

Frontline Worker Training

Reception Frontline Workers –

Creating a Welcoming Environment

2 hrs

Evidence is increasingly recognising the relationship between creating a welcoming environment for clients and successful treatment outcomes. Reception workers provide the first impression – thereby influencing the success of the ‘therapeutic alliance’, or strong rapport, which both increases retention in treatment and improves treatment outcomes.

This interactive training recognises and supports the important role that reception workers play in service provision. The training provides a strong evidence base for reception workers to view their defined work as part of an integrated therapeutic team. It explores practical ways to create a welcoming service while at the same time recognising the boundaries of their role.

“A great opportunity to share knowledge, learn from others in my field and broaden my skills.”

AOD Competency Training participant

4

Clinical Education & Training

Advanced Motivation Interviewing

Training

Full day

The Advanced Motivational Interviewing workshop explores this collaborative approach to working with clients who are contemplating behaviour change. Incorporating the Spirit of Motivational Interviewing – a recently refined framework and approach by the founders of Motivational Interviewing, William Miller and Stephen Rollnick – the workshop balances theoretical understandings of motivation and behaviour change and the therapeutic alliance. Participants will be equipped to practically apply Motivational Interviewing in their work with clients who are ambivalent about change.

Working with Groups

4 hrs

This workshop explores the nature of group work and skills required for the facilitation of groups within the AOD or Mental Health sectors. Topics include exploring the evidence for efficacy of groups (including the rationale and benefits of group work); the importance of planning; facilitation skills; managing complex situations; responding to different needs and evaluation. This practical and interactive workshop is based on the development of skills for psychoeducational group work, as opposed to therapeutic groups, and is aligned to the unit of competency CHCGROUP403D.

ABI/AOD Workshop

4 hrs

This workshop explores the ways to work with clients who have AOD issues as well as potential or diagnosed Acquired Brain Injury (ABI). Topics include a brief outline of neuroanatomy; how, when and why to screen for ABI; what the ABI and AOD services expect from their consumers; and strategies for clinicians to use with clients who have diagnosed ABI, or high possibility of having an ABI.

CHCCS521B:

Assess and respond to individuals

at risk of suicide

3 days

In light of the significant increase in the number of suicides that have been reported across Australia, UnitingCare ReGen provides a unit which explores the participants’ personal attitudes, values and beliefs surrounding suicide and the possible impact of these on suicide prevention interventions. This interactive unit assists professionals in practically addressing suicide ideation and supporting individuals in crisis. This unit will be assessed and statements of attainment will be awarded at a Diploma level.

“The facilitator’s passion and enthusiasm to get across the information was fabulous. Thank you.”

Suicide Prevention Training participant

5

Consumer participants contribute expertise and ideas developed from their service use experience, ensuring equality and relevance of service, rather than a top-down approach.

Consumer Participant

Training

Consumer Participation Training

Full day

This workshop is designed for consumer participants. Consumer participation is an essential component of service planning and delivery in the reformed Victorian AOD and Mental Health sectors. Consumer participants contribute expertise and ideas developed from their service use experience, ensuring equality and relevance of service, rather than a top-down approach. This full day training is highly interactive, equipping consumer participants with the skills and knowledge they need to be effective in their roles. This workshop is customised to include information and short presentations from your organisation.

6

ReGen delivers competency-based training in AOD and mental health as part of the Community Services package, designed to meet core competency requirements for workers in these fields. Training is delivered at ReGen or on site at your workplace. Training for all competencies is three days, unless otherwise stated.

CHCAOD402B:

Work effectively in the AOD sector

Online / blended

This unit describes the knowledge and skills required by all workers who may be working primarily with clients with AOD issues. The unit provides a comprehensive introduction to values, the philosophy, legislation, pharmacology, the service system and an overview of some of the therapeutic models applied in this sector.

CHCMH401A:

Work effectively in mental health

settings

Online / blended

This unit describes the knowledge and skills required in the context and across the range of settings where mental health work occurs. The unit provides an introduction to mental health disorders, the service system and an overview of therapeutic models applied in this sector. Values, philosophies and legislation are also explored.

CHCAOD406E:

Work with clients who are intoxicated

3 days

This unit describes the knowledge and skills required to work with alcohol and/or other drug-affected clients in a range of settings. The unit focuses on assessing, monitoring and managing clients who are intoxicated, and harm minimisation strategies.

Alcohol and Other Drug (AOD)

& Mental Health Competencies

CHCCS521B:

Assess and respond to individuals

at risk of suicide

3 days

See page 4 for details.

7

CHCAOD408B:

Assess the needs of clients who have

alcohol and/or other drug issues

3 days

This unit describes the knowledge and skills required to assess clients’ needs and identify options for appropriate community services to support their needs.

This unit includes applying standard processes and procedures to provide a comprehensive assessment of clients’ AOD issues and other needs, developing case plans based on the assessment and referring clients to other services as required.

CHCAOD510B:

Work with clients with complex alcohol

and/or other drug issues

3 days

This unit describes the knowledge and skills required to provide a range of community services to meet the needs of clients who may have AOD issues, which may be combined with other issues. It also covers the review of client progress and evaluation of all work undertaken with clients and includes training on micro skills, Motivational Interviewing and relapse prevention.

CHCMH504E:

Provide a range of services to people

with mental health issues

3 days

This unit relates to collaboratively assessing needs, providing a range of services to meet needs, reviewing progress and evaluating the work undertaken with clients with mental health issues.

CHCMH402B:

Apply understanding of mental health

issues and recovery processes

Online / blended

This unit describes the knowledge and skills required to contribute to the recovery of people affected by a mental illness in the context of the impact of mental illness on clients, their carer/s and families.

CHCMH403A:

Establish and maintain communication

and relationships to support the

recovery process

3 days

This unit describes the knowledge and skills required to work as part of a team to develop and maintain effective and trustful communication and relationships with people affected by a mental health condition, their family, carer/s and friends that contribute to recovery and independence.

CHCMH404B:

Conduct assessment and planning as

part of the recovery process

3 days

This unit describes the knowledge and skills required by those working with people with mental health issues to conduct necessary assessments and support participation in the assessment process.

The skills and knowledge of this unit of competency will be applied by a worker conducting an assessment to determine service eligibility and identify services required as part of the recovery process. The assessment will be an established process used according to specified guidelines, organisation policies and procedures.

8

Cautious With Cannabis

2 hrs

Client Cost: Free

Cautious with Cannabis was originally designed to provide information and support to people who have been cautioned by the police in relation to their cannabis use. However anyone (including family members & friends) who wishes to know more about cannabis and strategies which can help to reduce the harms, cut down or stop using may find the program useful.

Alcohol – Considering Change?

2.5 hrs

Client Cost: Free

This program is delivered in a relaxed, informal and non-judgemental environment. The session provides information on the potential harms of alcohol use, the risks associated with your pattern of drinking and strategies you might use to reduce these risks – including drinking less harmfully, cutting down or stopping altogether. The program is open to anyone concerned about their own drinking or another person’s drinking (including family members & friends).

Methamphetamine Personal

Education Program (MPEP)

3 hrs

Client Cost: Free

MPEP is an education program designed for people who have been placed on a diversion program or for people concerned about their methamphetamine use. The program incorporates a range of strategies designed to engage participants, providing an opportunity to reflect on the impact of methamphetamine use on their lives and those people around them. Furthermore, participants are supported to develop strategies associated with various stages of behaviour change, including harm reduction, planning for change, getting through withdrawal and relapse prevention.

Client Courses ReGen provides educational courses for people who use alcohol and other drug services. If you would like to arrange licensing to deliver any of these programs from your organisation, please get in touch with ReGen.

9

“This session was really helpful and I will take a lot away from it.”

Alcohol – Considering Change? participant

10

How do I get to ReGen?

ReGen’s main site is at 26 Jessie St, Coburg (8 km north of the city).

Jessie Street is three minutes from the Moreland train station (Upfield line).

Bus number 510 runs along Moreland Road, and stops near Moreland railway station. Tram numbers 19 (Sydney Rd) and 8 (Lygon St) stop at the corner of Sydney and Moreland Roads, which is an eight minute stroll.

UnitingCare ReGen Formerly UnitingCare Moreland Hall

26 Jessie Street Coburg VIC 3058 T 03 9386 2876 F 03 9383 6705 contact@regen.org.au www.regen.org.au