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NetShred X Read Me

mireth.com support@mireth.com

The Right Software for the Job™

Table of Contents About NetShred X ................................................................................................................................ 1SystemRequirements..............................................................................................................................................................2Installing/Uninstalling NetShred X ....................................................................................................... 3HowtoInstallNetShredX......................................................................................................................................................3HowtoConfiguretheNetShredXPreferences.............................................................................................................4HowtouninstallNetShredX.................................................................................................................................................8HowtoupgradeNetShredX..................................................................................................................................................9How to Run NetShred X ..................................................................................................................... 10HowtorunNetShredXautomatically...........................................................................................................................10HowtorunNetShredXmanually....................................................................................................................................10Howtore-startNetShredXmanually............................................................................................................................11HowtocheckthecurrentstatusoftheNetShredX.................................................................................................12Help ................................................................................................................................................... 13TroubleshootingGuide.........................................................................................................................................................13KnownProblems.....................................................................................................................................................................13

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About NetShred X Everwonderwhyyourbankrecommendsyouclearyourbrowsercacheafteryou'vedoneyouronlinebanking?Whatyourbankknowsisthatyourwebbrowserstorescopiesoftheimagesandtextthatyouseeinthe“cache”folderonyourharddisk.Anyonewithaccesstoyourcomputercanlookthroughthesefilesandseewhatinformationyouhaveaccessedontheweb(inthiscase,yourfinancialinformation).Whatyourbankmaynotbeawareofisthatclearingyourcachemaynotbeenough.

Clearingyourcache,throwingthesefilesinthetrash,ordeletingthemwillnotremovethefilecontentsfromtheharddisk;itjustremovesthefilenamefromthedirectory,leavingthedataintactandrecoverable.ToremoveInternettracks,youneedanInternettrackremover,likeNetShredXtoremovecachesoitcan'tberecovered.

Anditgetsworse.There'smanymoreInternettracksyourbrowserandemailprogramleavebehind,includingbrowserhistory,emailtrash,downloadcache,mailcache,junkmail,favicons,cookies,plug-incache,andHTML5LocalStorageandDatabases.Thesefilesnotonlypotentiallycompromiseyourprivacy,theyalsotakeupdiskspace.

NetShredXistheeasy-to-useInternettrackremoverthatsecurelyremovescachedfilesyourbrowserandemailprogramsleavebehind.Itremovesbrowsercache,browserhistory,emailtrash,downloadcache,QuickTimecache,mailcache,junkmail,topsites,cookies,favicons,plug-incacheandhtml5cacheforalmosteverybrowserandemailprogramoneveryMac.NetShredXistheInternetprivacysoftwarethatiseasy,fastandcleaner.

• Easybecauseitrunsautomatically-youdon'thavetoremembertouseit.

• Fastbecauseitrunsinthebackground-youdon'thavetowaitforit.

• CleanerbecauseonHDitoverwrites,notjustdeletesalltheInternettracksyourbrowserandemailprogramsleavebehind.OnSSDtheitemsaredeletedbutnotoverwritten.

Takecareoftheproblemonceandforalltime.Inlessthan15minutesyou'llhaveNetShredXupandrunning,automaticallyremovingyourInternettracksfortherestoftime.

Technical Details about Removing Items TheHDhardwareimplementationmakesitpossibleforsoftwaretooverwritefilesinplace.TheSSDhardwareimplementationdoesnotmakeitpossibleforsoftwaretoguaranteethatafilewasoverwritteninplace.IfyouneedtooverwritefileyoushoulduseHDhardware.SincemanymoderncomputersdonotofferHDhardwareasanoption,youcanremovebutnotoverwritebrowserhistoryandcacheonSSDdrives.

Forthisreason,onHD,whenoverwritingitemsinplaceanddeletingthemwerefertoasshredding.OnSSD,whendeletingitemsbutnotoverwritingthem,werefertoitasclearing.Generally,whethershreddingorclearingitems,werefertoitasremoving.

IfyouneedtosecurelyoverwritebrowserhistoryandcacheonSSDhardwarethestepsare:

• cleartheitems

• overwritethediskfreespaceusingsoftwarelikeourShredItXproduct

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System Requirements TorunNetShredXyouneed

• MacOSXversion10.3orlater

• OnmacOSX10.14MojaveyoumustgrantNetShredXFullDiskAccessinthePrivacytaboftheSecurity&PrivacySystemPreference.

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Installing/Uninstalling NetShred X IfyouwanttoinstallandruntheDemo,seethe“AppendixA–AbouttheDemo“sectionofthisdocument.

How to Install NetShred X 1. DragtheNetShredXfoldertowhereveryoukeepapplicationsoftware.

2. DoubleclicktheNetShredXicon.TheRegistrationdialogwillappearwhenyoulaunchtheprogram:

Figure 1: Registration Dialog

BuyNow–(Downloadedversiononly)Ifyouwishtopurchasethisprogramnowonline,clickthe“BuyNow”buttonandfollowtheinstructions.

Register–Toregistertheprogramnow,followtheinstructionsbelow.

3. RegisterNetShredXTheRegistrationdialogwillappearwhenyoulaunchtheprogram.

• EntertheLicenseType,Purchaser’sEmailAddressandRegistrationKeysuppliedwhenyouboughttheproduct.

• Clickthe“Register”Button

Ifthereisaproblemwiththeregistrationinformation,the“InvalidRegistrationInformation”dialogwillappear.Tocorrecttheproblem,refertothe“NetShredXFAQ”onourwebsite(mireth.com).

4. Ifrequired,configuretheNetShredXPreferences.5. ToconfigurewhichInternettracksNetShredXremoves(cache,history,etc.),configurethe

NetShredX"Shred"preferencesonHDor“Clear”preferencesonSSD.Forfurtherinformation,refertothe“HowtoConfiguretheNetShredXPreferences”sectionofthisdocument.

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• ToconfigurehowNetShredXisrun(automaticactions,overwritestandards,etc.),configuretheNetShredX"Control"preferences.Forfurtherinformation,refertothe“Preferences–HowtoconfiguretheControlpreferences”sectionofthisdocument.

• ToconfigurewhichbrowsersandemailprogramNetShredXremovestheInternettracksfor,configuretheNetShredX"Enable"preferences.Forfurtherinformation,refertothe“Preferences–HowtoconfiguretheControlpreferences”sectionofthisdocument.

• Tomanagewhichplug-incacheitemsNetShredX,configuretheNetShredX"Plug-In"preferences.Forfurtherinformation,refertothe“Preferences–HowtoconfigurethePlug-Inpreferences”sectionofthisdocument.

• TomanagewhichHTML5LocalStorageandDatabasecacheitemsNetShredXremoves,configuretheNetShredX"HTML5"preferences.Forfurtherinformation,refertothe“Preferences–HowtoconfigureHTML5LocalStorageandDatabases”sectionofthisdocument.

• IfthebrowseroremailapplicationyouuseisnotsupportedintheEnabletab,youcanconfigureNetShredXtoclearforitusingthe"CustomTab.".Forfurtherinformation,refertothe“Preferences-HowtoconfigureCustomApplicationsPreferences”sectionofthisdocument.

6. ClosethePreferencesMenu,andhideNetShredX.

How to Configure the NetShred X Preferences YoucancontrolthewayNetShredXisrunandwhichInternettracksitremovesusingtheNetShredXpreferences.

Preferences – How to configure the Shred preferences TocontrolwhichInternettracksNetShredXremoves,configuretheNetShredX"Shred"onHDor“Clear”onSSDpreferences.

1. FromtheNetShredXmenu,select“Preferences”.Selectthe"Shred"TabonHDorthe“Clear”tabonSSD,andconfigurethefollowingitems:WebBrowser:

Cache–Tickthisboxtoremoveyourwebbrowsercache.Thedefaultis“On”.

DownloadCache–Tickthisboxtoremovethecachecreatedwhenyoudownloadafile.Thedefaultis“Off”.

History–Tickthisboxtoremoveyourwebbrowserhistory.Thedefaultis“Off”.

Safari/OperaTopSites–TickthisboxtoremoveSafariorOperaTopSitesURLs.Otherwise,theywillberetained.Thedefaultis“On”.

Favicons–Tickthisboxtoremoveicons(favicons)thatshowupinthenavigationbarofthebrowserwhenyouvisitasite.removingiconswillresultinyourBookmarksnotshowingthesiteicon.Thedefaultis“Off”.

Cookies–Tickthisboxtoremovecookiesthataresetbyserverswhenyouvisitasite.

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Removingcookieswillresultinallyourcookiesbeingremovedsobesurethisiswhatyouwantpriortoenablingthisoption.Thedefaultis“Off”.

Passwords–TickthisboxtoremovepasswordsthataresetbytheFirefoxbrowserwhenyouenterthem.removingpasswordswillresultinallyourpasswordsbeingremovedsobesurethisiswhatyouwantpriortoenablingthisoption.Ifyouenablethisoptionyouwillneedtorememberandre-enteryourpasswordseachtimeyouvisitawebsite.Thedefaultis“Off”.

Mail:

Cache–Tickthisboxtoremoveyourwebbrowsercacheandyouremailcache.Thedefaultis“Off”.

Trash–Tickthisboxtoremoveyouremailprogramtrash.Thedefaultis“On”.TohaveNetShredXremoveyouremailtrashinsteadofhavingyouremailprogramdeleteyourtrash,configureyouremailprogramtonotdeleteemailtrash.

Mail,Eudora6,Postbox2andThunderbird1.5-2Junk–TickthisboxtoremovethecontentsoftheJunkFolder.Thedefaultis“Off”.

Quicktime:

WhenuserselectsLogout,Shutdown,orRestartthenremoveQuicktimeCache–TickthisboxtoremoveyourQuicktimeCachewhenusingthe"ShredandLogout","ShredandShutdown","ShredandRestart"onHDor"ClearandLogout","ClearandShutdown","ClearandRestart"options.Thedefaultis“Off”.

Preferences – How to configure the Control preferences TocontrolhowNetShredXisrun,configuretheNetShredX"Control"preferences.

1. FromtheNetShredXmenu,select“Preferences”.Selectthe"Control"Tab,andconfigurethefollowingitems:

AutomaticActions:

BrowserWatch™–TickthisboxtohaveNetShredXmonitorrunningprogramsandautomaticallyremoveitemswhenyouquitfromyourbrowserandemailprograms.NetShredXautomaticallyinstallsitselfasaloginitemorremovestheloginitembasedonthissetting.Thedefaultis“On”.

Hideafterremoving–TickthisboxtohidetheNetShredXdialoginthedockafteroverwritingonHDorclearingonSSDhasrun.Thedefaultis“Off”.

Confirmbeforeremoving–TickthisboxtobepromptedbeforeNetShredXremovesfiles.Thedefaultis“On”.

ActivityLog–TickthisboxtoenabletheNetShredXactivitylogfordebugging.DothisonlyifrequestedbyaMirethTechnologySupportAnalyst.Thedefaultis“Off”.

EnableoverwritingonSolidStateDisk(SSD)–TickthisboxtohaveNetShredXoverwriteitemsonSSD.BecauseofhowSSDworksthisprocessisnotguaranteedtoworkandyoushouldalwaysconsiderthattherehavebeencachespillsevenwiththisoptionturnedon.Thisisanadvancedoptionanditisrecommendedtoleaveitturnedoff.Thedefaultis“Off”.

GovernmentStandards:(Ifyousetbothstandardson,theshredwillcomplytobothstandards).OnSSDitisnotpossibletoguaranteetheseoptionsandassuchtheyare

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disabledunlessyouenablethesettingEnableoverwritingonSolidStateDisk(SSD).

DoD5220Clear–ThisistheminimumlevelspecifiedbyDoD5220.AnysettingsyouspecifywillalwayscomplywiththisstandardandsoitisnotpossibletodisableClearcompliance.Defaultvalueis“On”

DoD5220Sanitize–TickthisboxtoenabletheUSDepartmentofDefense5220“Sanitize”standardcompliantfeature.Defaultvalueis“Off”.

NSA–TickthisboxtoenablethenewNSAStandardcompliantfeature.Defaultvalueis“Off”.

OverwriteOptions:OnSSDitisnotpossibletoguaranteetheseoptionsandassuchtheyaredisabledunlessyouenablethesettingEnableoverwritingonSolidStateDisk(SSD).

NumberofWrites–Setthispopupmenutothenumberoftimesyouwishtooverwritetheoriginaldata.Thispopupincludestheoptiontoselectthe“Gutmannstandard”numberofoverwrites(35).

Pattern–Setthispopupmenutothepatternthatyouwishtooverwritetheoriginaldatawith.

Preferences – How to configure the Enable preferences TomanagewhichbrowsersandemailprogramNetShredXremovestheInternettracksfor,configuretheNetShredX"Enable"preferences.

1. FromtheNetShredXmenu,select“Preferences”.Selectthe"Enable"tab,andconfigurethefollowingitems:

WebBrowser/Mail:Todisableremovalforawebbrowseroremailprogramunticktheprogramsyoudon'twanttoremovefor.It'sokaytoleaveaprogramticked,evenifyoudon'tusethatbrowseroremailprogram.

WebBrowser/MailwithProfile:Somebrowserssupportmultipleprofiles.ToconfigurewhichindividualprofilesettingsclicktheProfilespopupmenuandcheckoruncheckspecificprofiles.Bydefaultallprofilesarechecked.

Preferences – How to configure the Plug-In preferences Tomanagewhichplug-incacheitemsNetShredXremoves,configuretheNetShredX"Plug-In"preferences.Eachplug-inmayhavemorethanonecachefile.

1. ForJavaandFlash,thecachefilesnamesandpathsareprovided.ToremoveJavaorFlashcachefiles,justenableremovaloftheplug-in

2. Forotherplug-ins,thecachefilesnamesandpathsarenotprovided.Toremovecachefilesforotherplug-ins,

• Addacustomplug-in

• Enableremovalfortheplug-in

• Researchthecachefilenamesandpathsfortheplug-in,

Plug-incacheitemsareremovedonlywhenallenabledbrowsersarenotrunning.Thisisbecauseplug-incacheitemsmaysharebyoneormorerunningbrowsers.

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1. FromtheNetShredXmenu,select“Preferences”.Selectthe“Plug-In”tab.

2. Enabletheplug-insthatitemsaretoberemovedfor.Toenableremovalofcacheitemsforaspecificplug-in,checkthecheckboxbesidetheplug-inname.

3. Ifrequired,addcustomplug-insToaddaNewPlug-in,clickthe[+]buttonunderthePlug-inNamelist.TorenametheNewPlug-in,doubleclickitandtypethenameyouprefer.

4. Addcacheitemstoberemovedforacustomplug-inToaddcacheitemstoberemovedforaplug-in,clicktheplug-innametoselectit.Clickthe[+]buttonundertheFileorFolderlistandchoosethecachefileorfolderitem.

Youmayaddasmanycacheitemsasyouliketoacustomplug-in.

5. Youcandisablecacheitemstoberemovedfromaplug-inClickthePlug-innametoselectitClickthecacheitemtoselectitClickthe[-]buttonundertheFileorFoldercolumn

6. YoucanDeleteacustomplug-in,butnotabuilt-inplug-in.TodeleteacustomPlug-in,clickitsnametoselectitClickthe[-]buttonunderthePlug-Innamecolumn

7. ToResetBuild-Inplug-insnotfactorysettings,clickthe“Reset”button.

Preferences – How to configure HTML5 Local Storage and Databases TomanagewhichHTML5LocalStorageandDatabasecacheitemsNetShredXremovestheInternettracksfor,configuretheNetShredX"HTML5"preferences.

HTML5LocalStorageandDatabasesaresimilartoCookiesinthattheyallowwebsitestostoreinformationonyourcomputerforlaterretrievaloruseinwebbaseapplications.

1. FromtheNetShredXmenu,select“Preferences”.Selectthe“HTML5”tab.

2. EnableHTML5LocalStorageandDatabaseremovalToenableremovalofLocalStorageandDatabaseitemschecktheitemnamed“RemoveHTML5LocalStorageandDatabases”.

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3. ToExcludespecifictrustedwebdomainsfromremoval,addthemtotheExcludeList.Toaddanexcludeddomain,clickthe[+]buttonundertheDomainlist.Thiscreatesanewdomain,called“newdomain.com”Renameittothedomainyouwanttoexcludefromremoval.Torenameit,doubleclickthedomainandtypethenameyouprefer.E.g.mireth.com

4. ToDeletedomainsfromtheExcludelisttoberemovedTodeleteadomain,clickthedomainnametoselectitClickthe[-]button

Preferences - How to configure Custom Applications Preferences IfthebrowseroremailapplicationyouuseisnotsupportedintheEnabletab,youcanconfigureNetShredXtoremoveforitusingthe"CustomTab."

Ifyouusethisfeature,ensurethatyouknowwhatyouaredoingbeforecontinuing.Youareresponsibleforfindingtheapplicablefilesthatneedtoberemoved.Ifyouremovethewrongfiles,youcouldcauseyourselfaproblem.Ensureyouknowwhatyouaredoingbeforecontinuing.

1. FromtheNetShredXmenu,select“Preferences”.Selectthe“Custom”tab.

2. Addtheapplicationthatitemsaretoberemovedfor.Toaddanapplication,clickthe[+]buttonundertheApplicationslistandnavigatetofindtheapplicationfile.Formostapplications,thenavigationpathisthefollowing:Fromtheapplicationfile,selectthe"Contentsfolder",thenselectthe"MacOSfolder",andthenpicktheprogramfromwithintheMacOSfolder

3. Addtheitemsforthatapplicationthataretoberemoved(e.g.cache).Toadditemstoremove,clickontheapplicationname,clickonthe[+]buttonundertheItem(s)toremovelist,choosefilesorfolderstoremoveIfyouusetheCustomfeaturewithabrowser/emailprogramsupportedbytheEnabletab,unclickthebrowser/emailprogramontheEnabletab.Otherwiseyou'dbetryingtoremovethesamefilestwice.

4. ClosethePreferencesMenu,andhideNetShredX.

How to uninstall NetShred X 1. IfyouconfiguredNetShredXtorunautomaticallychangeittonotrunautomatically

LaunchNetShredX

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OpentheNetShredXPreferencesClickthetabtitled“Control”Unchecktheitemnamed“BrowserWatch”

2. DragthepreferencesfilestotheTrash“$HOME/Library/Preferences/com.mireth.netshred.plist”

3. MovetheNetShredXfolderfromwhereveryoukeepapplicationsoftwaretotheTrash.4. Ifyou'vecreatedanaliastoNetShredX,moveittotheTrash.IfyouarerunningNetShredX

fromtheDock,dragitoutoftheDock.

5. EmptytheTrash.

How to upgrade NetShred X 1. Ifyou’vecreatedanaliastothepreviousversionoftheprogram,movethealiastothe

Trash.Emptythetrash.

2. Ifyou’rerunningtheprogramfromthedock,movetheprogramiconoffthedock.3. Toinstalltheupgrade,followtheinstructionsinthe“HowtoInstallNetShredX“sectionof

thisdocument.

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How to Run NetShred X

TherearetwowaystorunNetShredX,manuallyorautomatically.

• Automatically.TheeasiestwayistohaveNetShredXrunningallthetimesothatitcanautomaticallyremoveyourinternettrackseverytimeyoufromabrowseroremailprogram.

• Manually.YoucanalsorunNetShredXmanuallysothatyoucanremoveInternettracksrightnow,orsothatyoucanhaveNetShredXremoveInternettracksandthenshutdownyourcomputer.

How to run NetShred X automatically TohaveNetShredXruninthebackgroundandautomaticallyremoveyourInternettrackseverytimeyouquitfromabrowseroremailprogram,followtheseinstructions:

1. IfNetShredXisnotrunning,double-clicktheNetShredXicon.2. Quitfromallyouremailandbrowserprograms.(NetShredXwillonlyremovetheInternet

tracksforprogramsthatarenotrunningwhenNetShredXinitiatestheremoveprocedure.)

• Assoonasremovalhasstarted,youcanre-startyouremailorbrowserprogram.

How to run NetShred X manually NetShredXincludesmanyoptionsforrunningitmanually,besidesrunningitrightnowtoremoveyourInternettracks.Whenyoushutdownyourcomputerorlogout,theoperatingsystemsquitsfromallrunningprograms.ThiswilltriggerNetShredXtorun,whichmightcauseyourlogoutorshutdowncommandmightfailifyouhavealotofinternettrackstoremoveandtheoperatingsystemgetstiredofwaitingforNetShredXtofinish.Instead,youcanhaveNetShredXquitfromallyourapplications,removeyourInternettracksandlogout/shutdown.

• TohaveNetShredXrunrightnow,followtheinstructionsinthesection"HowtoRemoveItemsRightNow"below.

• TohaveNetShredXrunandlogyouout,followtheinstructionsinthesection"HowtoRemoveItemsandLogout"below.

• TohaveNetShredXrunandshutdownyourcomputer,followtheinstructionsinthesection"HowtoRemoveItemsandShutdown"below.

• TohaveNetShredXrunandrestartyourcomputer,followtheinstructionsinthesection"HowtoShredandRestart"below.

IfyouaregoingtorunNetShredXmanually,werecommendthatyouputitinaconvenientspot.

ToputNetShredXonthedesktop,

• SelecttheNetShredXprogrambysingle-clickingtheNetShredXIcon.

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• FromtheFilemenu,selectMakeAlias.DragtheAliastotheDesktop.

ToputNetShredXinthedock,

• IfyouprefertorunNetShredXfromtheDock,dragtheNetShredXicontotheDockinsteadofmakinganalias.

How to Remove Items Right Now ToremoveyourInternetfilesrightnow,followtheseinstructions:

1. Quitfromallyouremailandbrowserprograms.

2. IfNetShredXisnotrunning,double-clicktheNetShredXicon.3. Clickthe“Shred”buttononHDorthe“Clear”buttononSSDontheMainDialogBox,or

choose"Shred"fromtheFilemenuonHDor“Clear”fromtheFilemenuonSSD.

4. Assoonasremovinghasstarted,youcanre-startyouremailorbrowserprogram.

How to Remove Items and Logout Ifyoudon'twanttowaitforNetShredXtofinishbeforeyoulogout,usethisoption.NetShredXwillquitfromallrunningprograms,removetheInternetfilesandlogyouout.

1. FromtheFilemenu,choose"ShredandLogout"onHDor“ClearandLogout”onSSDorclickthe"Logout"buttonontheNetShredXMainDialog.

How to Remove Items and Shutdown Ifyoudon'twanttowaitforNetShredXtofinishbeforeyouShutDown,usethisoption.NetShredXwillquitfromallrunningprograms,cleartheInternetfilesandshutdownyourcomputer.

1. FromtheFilemenu,choose"ShredandShutdown"onHDor“ClearandShutdown”onSSDorclickthe"Shutdown"buttonontheNetShredXMainDialog.

How to Remove Items and Restart Ifyoudon'twanttowaitforNetShredXtofinishbeforeyourestart,usethisoption.NetShredXwillquitfromallrunningprograms,removetheInternetfilesandrestartyourcomputer.

1. FromtheFilemenu,choose"ShredandRestart"onHDor“ClearandRestart”onSSDorclickthe"Restart"buttonontheNetShredXMainDialog.

How to re-start NetShred X manually 1. IfyouaccidentallyquitNetShredX,youneedtostartitmanually.Todothis,justdouble-

clicktheNetShredXicon.

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How to check the current status of the NetShred X 1. TocheckonthecurrentstatusoftheNetShredX,clickontheNetShredXiconinthedock.

Thiswillbringittotheforegroundsoyoucanseethestatus.

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Help

Troubleshooting Guide Ifyouhaveaproblemwiththesoftware,pleasedothefollowing:

• Refertothe"KnownProblems"sectionofthisdocumentforthelatestinformationonexistingproblems.

• Checkoursiteforanswerstoyourquestion:http://mireth.com

• Ifyourquestionisnotanswered,pleasecontactProductSupportatsupport@mireth.com.Pleaseincludethefollowinginformation:

o Problemdescription.

o Ifyouarehavingproblemswithaparticularproduct,pleaseincludethefollowinginformationaswell:

Whatproductandversionyouarehavingproblemswith.Tofindtheversionnumber,Mac:singleclicktheappiconandgetinfo(File>GetInfo)Windows:singleclicktheproducticonandshowproperties(File>Properties>Versiontab)

WhatOSversionyouarerunning.Tofindtheversionnumber,Mac:(AppleMenu:AboutthisMac)Windows:(StartMenu:MyComputer:Help:AboutWindows)

Whetheryouareusingthedemoversionortheregisteredversionoftheproduct

Known Problems TherearenoknownproblemswithNetShredX.