Business Model Canvas

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Business Model Canvas [REF•ER•ENCES] Business Model Generation By Alexander Osterwalder & Yves Pigneur, 2010

Transcript of Business Model Canvas

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Business Model Canvas[REF•ER•ENCES]

Business Model GenerationBy Alexander Osterwalder & Yves Pigneur, 2010

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Alexander OsterwalderSwiss business theorist, author and consultant

Proposed by

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Li WeiTechnology Commercialization ManagerExploit Technologies Pte Ltd (ETPL)Agency for Science, Technology and Research (A*STAR, Singapore)

Presentation by

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A shared language for describing, visualizing, assessing, and changing business models

THE BUSINESSMODEL CANVAS

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9 Building Blocks

1 Customer Segments 2 Value Propositions 3 Channels 4 Customer Relationships

6 Key Resources 7 Key Activities 8 Key Partnerships 9 Cost Structure5 Revenue Streams

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Business model

The rationale of how an organization creates, delivers and captures value

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1 Customer SegmentsThe different groups of people or organizations an enterprise aims to reach and serve

Mass market

Niche market

Segmented

Diversified

Multi-sided markets

Different types of Customer Segments

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2 Value PropositionsThe bundle of products and services that create value for a specific Customer Segment

Elements contributing to customer value creation

Newness

Performance

Customization

“Getting the job done”

Design

Brand/Status

Price

Cost reduction

Risk reduction

Accessibility

Convenience/Usability

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3 Channels

Chan

nel T

ypes Own Partner

Direct Indirect

Salesforce

Websales

OwnStores

PartnerStores

Whole-saler

Chan

nel P

hase

s

1. Awareness

2. Evaluation

3. Purchase

4. Delivery

5. After sales

How a company communicates with the reaches its customer segments to deliver a value proposition

Channel types andtheir five distinct phases

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4 Customer RelationshipsThe types of relationships a company establishes with specific Customer Segments

Personal assistance

Dedicated personal assistance

Self-service

Automated service

Communities

Co-creation

Categories of Customer Relationships that may co-exist in a Customer Segment

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5 Revenue StreamsThe cash a company generates from each Customer Segments

Asset sale

Usage fee

Subscription fees

Lending/Renting/Leasing

Licensing

Brokerage fees

Advertising

Ways to generate Revenue Streams

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5 Revenue StreamsThe cash a company generates from each Customer Segments

Pricing Mechanisms

Fixed Menu Pricing Dynamic Pricing

List Price Negotiation

Product featuredependent

Yieldmanagement

Customer segment dependent

Real timemarket

Volume dependent Auctions

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6 Key ResourcesThe most important assets required to make a business model work

Physical

Intellectual

Human

Financial

Categories of Key Resources

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7 Key ActivitiesThe most important things a company must do to make its business model work

Production

Problem Solving

Platform/Network

Categories of Key Activities

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8 Key PartnershipsThe network of suppliers and partners that make the business model work

Optimization andeconomy of scales

Three motivations for creating partnerships

Acquisition of particularresources and activities

Reduction of riskand uncertainty

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9 Cost StructureAll costs incurred to operate a business model

Three motivations for creating partnerships

Class of Business model Cost-driven Value-driven

Characteristics of CostStructures

Fixed costs

Variable costs

Economies of scale

Economies of scope

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The nine business model Building Blocks form the basis for a handy tool, which we call the Business Model Canvas

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Plot it on a posterand work with your team

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LEFT BRAINlogic

RIGHT BRAINemotion

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LEFT CANVASefficiency

RIGHT CANVASvalue

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