Authenticom Corporate Presentation

866. 289. 3283 | www.authenticom.com

The Essential Source for Automotive Data Services

ENTERPRISE BUSINESS PARTNERA partnership with

Authenticom means your

data is managed and

delivered by a team of

experts. Our growing talent

base originates from global

organizations, including:{{

> Over 75 Dealer Management System integration points> Connecting with over 12,000 dealerships across

North America

> Leading service levels, full reporting, 100% transparency, and disaster recovery planning


Ashley Furniture

Harley Davidson

IBM

Ingersoll Rand

Kaplan, Inc.

Logistics

Health

Mayo Clinic

SAP / Business

Objects


> Clearly-defined SLAs> High-end customer support (receiving the highest marks from current clients)

ENHANCED SERVICE LEVEL AGREEMENT

> 1-week client onboarding, implementation, and delivery> Leading-edge technology with full system backups

SERVICE ASSURANCE

> On-demand reporting> 100% transparency of daily activities

BUSINESS INTELLIGENCE 2.0

MISSION CRITICALAuthenticom’s business

continuity entails enterprise-

level integration and data

management for the optimal

business partnership

experience

{{


> 100% of development done in-house

DATA MADE AFFORDABLE

> Tab Delimited, CSV, XML

ANY FORMAT AND SCHEMA

> Rooftop pricing> No integration fees > Low historical data fee

COMPETITIVE PRICES

MADE-TO-ORDER SOLUTIONSAuthenticom’s data services

are highly dynamic and

flexible to meet your unique

business specifications

{{


> First priority is less than 3 hours

RESPONSE TIME

> 1-week or less for client onboarding

INTEGRATION TIME

> 99.9% uptime, less scheduled maintenance

UPTIME

SERVICE LEVELSOur success is derived from

performance levels that set

the industry standard

{{


> View orders in process,

completed orders, and any

cancellations over the last 30 days

ORDER METRICS

> Receive up-to-date information on

any outstanding trouble tickets

> View comments and additional

information related to new orders

ORDER DETAIL AND TICKETS

REPORTING LEVELSThe Authenticom Online

Client Portal

provides a full transparent

view of data services—on

demand!

{{


> 4 Dell PowerEdge R910 Servers

(quad processors)


(dual processors)

> 2.5 TB of RAM

> Hosting 800-1,000 Virtual

Machines

HYPER-V CLUSTER FABRIC


(dual processors)> 128 GB of RAM

> Hosting 50 Virtual Machines

VMWARE CLUSTER FABRIC

TECHNOLOGY AT WORK {{

> 23 Physical Servers

PHYSICAL SERVERS

Advanced technological

assets allow us to

accommodate rapidly

expanding data sets, so we

can focus on providing

industry-leading data

solutions and services


> 10 Equallogic PS6000XVs

•Group 1: 40.3 TB (23 in use)



> NetApp 6210 with 1 TB PAM and

3 disk shelves

STORAGE

> Primary Internet – 30/30MB

up/down fiber> Secondary Internet – 80/80MB

up/down fiber

BANDWIDTH

TECHNOLOGY (cont.) {{

> 2 Cisco UCS servers – 384 GB RAM

(active/passive)> 2 Dell PowerEdge R710s – 288

MB RAM (active/passive)

SQL CLUSTERS


> DMS Integration> Preventative Maintenance> Automotive Valuation Data (KBB and Black Book)

AUTOMOTIVE DATA SOLUTIONS

> Address Data Services> Email Data Services> Phone Data Services

DATA ENHANCEMENT SOLUTIONS

PRODUCTS & SERVICESGrowing your business is

our vertical—

we offer no competing

products or services

because our focus is solely

on managing your data.

Currently, we process and

manage over 10 million

records a day.

{{


DMS POLLING

> Capture and standardize vehicle identification numbers (year, make, and model)

VIN EXPLOSION

DMS UPDATE | DMS PUSH BACK{{DMS INTEGRATION

Authenticom is certified with

over 75 DMS Types. We’re

100% dedicated to

providing data extraction

and write-back services you

need via secure connections

like AuthentiLink

®


> Sales> Service> Inventory> Appointments> Open Repair Orders

> Customer Name Files> Special Order Parts> Parts Inventory> Parts Sales> Financial Statements

DATA DELIVERED IN ANY REQUIRED FORMAT

MULTIPLE DAILY DELIVERIES ON YOUR SCHEDULE, DRIVEN BY YOUR BUSINESS NEEDS

DMS POLLINGReceive transactional data

when you need it, how you

need it. Authenticom’s

automated

DMS Polling Service efficiently

and effectively extracts data

from Dealer Management

Systems, and delivers it to

your system on time

{{


POLLINGSAMPLES

{{


> ADP> DealerTrack> Reynolds and Reynolds

WRITE-BACK TO TOP DMS TYPES

> Mailing Address> Phone Address> Email Address

PUSH BACK CUSTOMER NAME FILE DATA

BONDED AND INSURED UP TO $10M BY AM BEST ‘A’ RATED CARRIER

DMS PUSH BACKAuthenticom can

standardize, cleanse, and

append customer name files

from select Dealer

Management Systems, and

push the data back into the

DMS{{


PREVENTATIVE MAINTENANCEOur Preventative Maintenance data solution indicates service items to be worked on and actions to be performed at various mileage intervals

{{

PREVENTATIVE MAINTENANCE DATA> Item Codes to indicate which items

require action (e.g., Air Filter)

> Action Codes to signify what action is to be performed on the item (e.g., Replace)

> Mileage Range to show when the next maintenance should be performed


AUTOMOTIVE VALUATION DATAAuthenticom provides Vehicle Valuation Data Services, powered by authoritative sources, for equity calculators and other applications that require accurate data

{{

KELLEY BLUE BOOK®

> Weekly updates including Trade-In, Retail, Private-Party, Auction, Lending, and MSRP values > Based on VIN, mileage and zip code (over 50 regions)BLACK BOOK®

> Weekly updates including Trade-In, Retail, Private-Party, Wholesale, Finance Advance, and MSRP values > Based on VIN, mileage, and region


Authenticom processes and manages

over 1 billion records annually

via batch processing and real-time web services


> CASS Standardization> NCOA Processing> Geocoding

ADDRESS SERVICES

> Reverse Phone Append> Phone Append and Validation> Do Not Call> Phone Type Indicator

PHONE SERVICES

> Email Append and ValidationEMAIL SERVICES

DATA ENHANCEMENTBefore you receive data in

hand, we can

rev-up its performance

through Data Processing—an

integral component that

enhances your ROI{{


Each year, over 40 million people change

addresses … negatively affecting your

data integrity

> Assign correct postal automation codes> Save time and money

CASS STANDARDIZATION


> Assign latitude and longitude coordinates

GEOCODING

> Ensure accuracy of mailing addresses> Deliver messages on budget

NCOA PROCESSING

ADDRESS SERVICESAuthenticom provides the

standardization and

validation services required

to manage your data

effectively

{{


Approximately of Email Addresses in the U.S. will become obsolete this

year

/3 1


> Increase the effectiveness of your application> Take advantage of a proven marketing channel> Realize higher ROI

EMAIL APPEND

> Generate quality lists and improve delivery rates> Monetize your email records

EMAIL VALIDATION

> Increase marketing touch points per record> Identify names belonging to an email address

REVERSE EMAIL APPEND

EMAIL SERVICESAuthenticom is the largest

appender of

up-to-date email addresses

in the automotive sector—

our dataset contains over

750 million unique, opt-in

email records.

Our match rates oftentimes

exceed

25% on initial files

{{


Calling the wrong number can ruin brand reputation, wasting time and

money

> Start the transaction process immediately> Standardize incomplete data in real-time

REVERSE PHONE APPEND


> Federal, State, and DMA lists

DO NOT CALL

> Identify land, wireless, and PCS numbers

PHONE TYPE INDICATOR

PHONE SERVICESUnlike static files, our

dataset contains over 500

million unique residential

and business phone

numbers—updated multiple

times daily

{{> Increase conversion rates with qualified lists> Match Rates: 15% better than competitors

PHONE APPEND AND VALIDATION


> ADP®

> AutoAlert®

> Autobase and other Dominion

Companies

> Credit Acceptance

> DealerSocket®

> DealerTrack

> eLead CRM

> Reynolds and Reynolds

> Team Velocity

> Vin Solutions

> And others

BUSINESS ALLIANCESBusiness partnerships with

Authenticom

have a history of thriving.

These successful outcomes are

achieved because of our

common interest…

The Success of Your Business

{{


> Leading service performance> High-end customer support> Made-to-order data solutions

SERVICE LEVELS

> 1-week onboarding, implementation, and delivery> Leading-edge technology with full system backups and disaster recovery planning

SERVICE DELIVERY

> On-demand reporting> 100% transparency of daily activities

REPORTING LEVELS

{{THE OPTIMAL BUSINESS PARTNERData Management Solutions

that can crystalize your

business continuity

The Essential Source for Automotive Data Services

p: 866.289.3283w: www.authenticom.com

Authenticom Corporate Presentation

Business

Transcript of Authenticom Corporate Presentation