Authenticom DMS Integration and Automotive Data Services

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Data Collection | Data EnhancementDrive your application’s ROI with the premier provider

of comprehensive and integrated data services.

authenticom.com

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© 2011 Authenticom, Inc. All rights reserved. Authenticom complies with all applicable federal and state laws related to data privacy.

At Authenticom our focus is simple …

We gROW OuR busIness by helpIng yOu gROW yOuRs.

Enterprise-Level Data Services Partner

MISSION CRITICALAuthenticom’s business continuity entails enterprise-level integration and data

management for the optimal business partnership experience.

> enhanced service level Agreements

> Clearly-definedSLAs

> high-end customer support (Authenticom receives the highest marks from current clients)

> business Intelligence 2.0

> On-demand reporting > 100% transparency of daily activities

> business Infrastructure

> leading-edge technology > Made-to-order data solutions

A partnership with Authenticom means your data is managed and delivered by a team of experts with global experience. growing your business is our vertical—we offer no competing products or services

because our focus is solely on managing your data.

Authenticom:

> Connects with over 10,000 dealerships across north America

> Integrates with over 75 Dealer Management systems

> Offers industry-leading service levels, full reporting, and 100% transparency

> processes and manages over 10 million records per day

4 w: www.authenticom.com p: 866 289 3283 e: [email protected]

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REPORTING LEVELSThe Authenticom Online Client portal provides a full transparent view of data services—On DeMAnD!

> Order Metrics > View orders in process, completed orders, and any cancellations over the last 30 days

> Order Detail and Tickets > Receive up-to-date information on any outstanding trouble tickets

> View comments and additional information related to new order status

SERVICE LEVELSOur success is derived fromperformancelevelsthatredefinethe

industry standard for:

> Response Time > First priority less than 3 hours

> Integration time > 1-week client onboarding > 72-hour new dealer setups

> uptime > 99.9%

Enterprise-Level Data Services Partner

MADE-TO-ORDER SOLUTIONSAuthenticom’sdataservicesarehighlydynamicandflexibleto meet your uniquebusinessspecifications.

> Fully Customizeable > 100% of development done in-house

> Any Format and schema > Tab delimited, CsV, XMl

> Competitively priced > Rooftop pricing

> no DMs Integration fees

> low historical data fee

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> sales

> Customer name Files

> service

> special Order parts

> Vehicle Inventory

> parts sales

> service Appointments

> parts Inventory

> Open Repair Orders

> Financial statements

> nCOA™ processing (national Change of Address™)

> CAss standardization (Coding Accuracy support system™)

> geocoding

> email Append & Validation

> phone Append & Validation

> DnC (Do not Call)

> pTI (phone Type Indicator)

DMS POLLINGReceive transactional data when you need it, how you need it. Authenticom’s automated DMs PollingServiceefficientlyandeffectivelyextractsdatafromDealerManagementSystems,anddelivers it to your system on time. We extract and deliver crucial data in any required format to power automotive manufacturer, 3rd-party vendor, and CRM data-driven applications.

Authenticom provides historical data and ongoing data deliveries customized to meet your business needs. We can also apply data enhancement services to your filestoimprove the effectiveness of direct mail, email, and telemarketing campaigns:

Dealer Management System IntegrationThe essential source for automotive data services


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DMS PUSh BACkSAuthenticom can standardize, cleanse, and append customer namefiledatafromselectDealer Management systems, and push the data back into the DMs. All processing is fully automated to produce the most reliable data.

Quality assurance checks and in-depth analyses are performed throughout the entire DMs push back process to ensure all data is pushed back to the DMs correctly, without corruption.

WRITe-bACk TO TOp DMs Types

> ADp

> DealerTrack

> Reynolds and Reynolds

push bACk CusTOMeR nAMe FIle DATA

> email Address

> Mailing Address

> phone number

MULTIPLE DAILy DELIVERIES ON yOUR SChEDULEDRIVEN By yOUR BUSINESS NEEDS

BONDED AND INSUREDUP TO $4M By A.M. BEST A-RATED CARRIER

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PhONE SERVICESUnlikestaticfiles,ourdatasetcontainsover 400 million unique residential and business phone numbers—updated multiple times daily.

> Reverse phone Append

> Do not Call

> phone Type Indicator

> phone Append and Validation

EMAIL SERVICESAuthenticom is the largest appender of up-to-date email addresses in the automotive sector—our data set contains over 750 million unique, opt-in email records, and boasts industry-leading match rates that oftentimes exceed 25%oninitialfiles.

> email Append

> email Validation

ADDRESS SERVICESDeliver targeted messages with accuracy and realize cost savings by validating your records and qualifying your data set for bulk-postage discounts.

> CAss™ standardization

> nCOAlink® processing

> geocoding

Data EnhancementREV-UP the performance of your data


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AUThENTICOM PROCESSES AND MANAGES

ovEr 1 billion rECorDs ANNUALLy VIA BATCh PROCESSING AND REAL-TIME wEB SERVICES

ThE OPTIMAL BUSINESS PARTNER LEVERAGE AUThENTICOM’S ENTERPRISE-LEVEL DMS INTEGRATION ANDDATA SERVICES TO CRySTALIzE yOUR BUSINESS CONTINUITy

e: [email protected] p: {866} 289.3283 (toll-free)

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Address ServicesReDuCe unDelIVeRAble-As-ADDResseD (uAA) MAIl

CASS™ STANDARDIzATIONsave time and money with our CAss standardization service that ensures your direct mail is sent to valid addresses. CAss™ (Coding Accuracy support System™)isastringentcertificationprocessdeveloped by the usps for evaluating address-matching software products that support the following addressing technologies:

> DpV™ system – validate delivery address

> DsF2 – validate and identify type of delivery address

> suitelink – add known secondary (suite) numbers

> And more

All address data processed through Authenticom’s CAss software generates a CAss summary Report and usps Form 3553 to qualify mailings for postage discounts.

DelIVeR WITh pInpOInT pReCIsIOn

GEOCODINGGeocoding is the process of finding the geographic coordinates associated with an address. This application can help map market segmentation, demographics, dispatched services, sales districting, and more. Authenticom uses address-level geocoding in our software to obtain the most precise results for all required records.


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ReACh MIllIOns OF pOTenTIAl CusTOMeRs

NCOALINk® PROCESSINGA partnership with Authenticom gives you access to the usps nCOAlink

database of 160 million records / 48 months of permanent address changes to help:

> Reduce uAA mail (undeliverable-As-Addressed)

> provide current address information for matches made to the nCOAlink File

> save time, reduce printing, processing, and postage costs by preventing duplicate mail pieces or re-mailings after address corrections are received

> Deliver your marketing faster

> Analyze Return Codes to determine deliverability of specificaddressrecords

The nCOAlink database is updated every 7 days, along with a daily update of the Daily Delete File. The Daily Delete File contains addresses that still exist in the nCOAlink database, but have been marked for deletion. The Daily Delete File is used to stop addresses from being incorrectly updated.

EACh yEAR OVER 40 MILLION PEOPLE ChANGE ADDRESSES,

NEGATIVELy IMPACTING yOUR BOTTOM LINE*

* source: united states postal service, nCOAlink® systems http://zip4.usps.com/ncsc/addressservices/moveupdate/changeaddress.htm

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Phone ServicessTART The TRAnsACTIOn pROCess IMMeDIATely

RPA (REVERSE PhONE APPEND)

Confirmandstandardizecustomer identitiesat thebeginningof every transaction with a single phone number. Our database of over 400 million names and numbers provides the results you need, oftentimes even if the phone number is unpublished.

eXpeRIenCe beTTeR RespOnse TIMes AnD COnVeRsIOn RATes

PhONE APPEND AND VALIDATIONAuthenticom’s industry-leading phone Append and Validation services provides valid phone data to give sales teams the ability to respond immediately to inquiries, with confidence.The result—increased conversion rates and higher customer satisfaction levels.

MAke The RIghT CAll The FIRsT TIMe

DNC PROCESSING (DO NOT CALL)

A positive reputation in the market place is essential to the growth of business. DnC processing, imperative to brand reputation, is a service that maintains your compliance with both Federal and state DnC laws. We process data against DnC registries (Federal, state, and Direct Marketing Association lists) to ensure do-not-contact numbers listed have been removed from your data set.

MATCh yOuR CusTOMeR pReFeRenCes

PTI (PhONE TyPE INDICATOR)Make the right contact, the right waywithaphone-number-type-lookup solution. Identificationoflandline, wireless, and PCS device numbers helps you reach your fulfillment goals for a profoundimpact on your bottom line.


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ThE INDUSTRy LEADERAuthenticom’s proprietary phone data set contains over 400 million unique residential and business phone numbers in north America:

> 270+ million residential numbers

> 120+ million cell phone numbers

> 120+ million business numbers

RIGhT PARTy, RIGhT NUMBER In recent tests of over 10,000 records, Authenticom’s data set returned less than 1% questionable or reported bad numbers.* Our competitor’s files, largely compiled from static white page listings orhousehold records subject to much lower validation standards, returned between 15% and 20% bad numbers.

MONThLy, fLAT-RATE PhONE APPEND SUBSCRIPTIONS NO SETUP ChARGES AND NO PROCESSING fEES!

CALL ThE RIGhT NUMBER. GROw BRAND REPUTATION. SAVE TIME AND MONEy.

* source: Independent research provider.

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geneRATe An ROI OF $43.62 FOR eVeRy $1 spenT1

EMAIL APPENDReceive new and valid email addresses for records based on name and address information provided. Authenticom’s proprietary data set of email addresses are accurately matchedandverified.

> Increase the effectiveness of your application

> Take advantage of a proven marketing channel

> Realize higher ROI

IMpROVe CusTOMeR COnneCTIVITy

EMAIL VALIDATIONemail marketers are constantly challenged with the task of keeping up with changes to email addresses or Internet service providers, and poor data entry in their data sets. Authenticom’s powerful EmailValidationServicegeneratesqualitycontactlistsandimprovesefficiencies.

> Identify which email addresses are deliverable or undeliverable

> Reduce email marketing costs

> Recover valid email addresses

> Improve data quality

> Increase the accuracy of marketing metrics

Email Services

1 Direct Marketing Association. www.emailinstitute.com

2 The Authenticom Email Append service complies with the “Controlling the Assault of Non-Solicited Pornography and Marketing Act of 2003” (CAN-SPAM Act), which establishes a framework for reducing unsolicited email.


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ThE INDUSTRy LEADERMake Authenticom your source for valid email addresses.2WithAuthenticomyoubenefitfrom:

> 750+ million unique, opt-in email addresses

> guaranteed deliverable email addresses

> Freetestfilesavailable

Discover the potential of your email data. Submit a test file and receive free match rates.

p: {866 } 289.3283 (toll-free) {608} 796.1167 (international)

PROTECT yOUR IPs fROM BEING BLACkLISTEDAuthenticom’sextensivesuppressionfilesremovecomplainers,spamtraps,andhoneypotsto help you maintain your reputation score and protect your Ip Addresses from being blacklisted.

AUThENTICOM’S MATCh RATES OfTEN ExCEED 25% ON INITIAL fILES2

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Authenticom is the essential source for DMs Integration and Data enhancement services that will drive your application’s ROI:

> privately-held and independent of any DMs or service provider in the industry

> unparalleled technological and data assets

> Ability to match any format and schema

> 100% transparent with on-demand reporting

> Fully-automated record delivery

> First-class customer support

> Competitively priced—no DMs Integration fees and low setup charges

> provider of industry-leading match rates

Authenticom is strategically headquartered in the Midwest of the united states. Our talent base originates from global corporations like Ashley Furniture, harley-Davidson, Ingersoll-Rand, kaplan, Inc., logistics health, and sAp (business Objects), world-renowned health care systems including Mayo Clinic and gundersen lutheran hospital, and nationally-recognized universities.

partner with Authenticom today for enterprise-level DMs Integration and Data services.

p. { 866 } 289.3283 | e. [email protected]

The Optimal Business Partner


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Authenticom’s innovative data services are driven by market demand. We know each business requires a uniquedata solutionwhereaone-size-fits-all approach is not theappropriateanswer.That’swhywecreateandcustomizesolutionsthatmatchspecificbusiness data complexities of marquee manufacturers and service companies, including:

> AutoAlert®

> Autobase® and other Dominion Companies

> Credit Acceptance

> Dealersocket®

> DealerTrack

> elead CRM

> Team Velocity

> Vin solutions

> and many others

look for new services offered by Authenticom, where all product development and quality-controlled services are managed 100% in house.

> Vehicle Inventory solution

> Images – stock and custom > Video Integration > Media Distribution Control

> black book®

> Daily updates on wholesale, retail, and trade-in values based on: mileage, optional equipment, and location

Business Alliances

Product Development


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Call or Email to Discuss Your Data solutionp: {866 } 289.3283 (toll-free) {608} 796.1167 (international) | e: [email protected]

p: {866 } 289.3283 (toll-free) {608} 796.1167 (international) | w: authenticom.com | e: [email protected]

The Essential source for Automotive Data services

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Authenticom DMS Integration and Automotive Data Services

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