Wellington 14th March 2014

2

Tena Koutou katoa?

• Rosalie Eilering NASC Under 65 Manager• Noel Matthews CEO NorthAble

Health and Social Services• Measured by our successes• Files remain open on desk always active• Families hang in limbo• Wasn’t going to address core issues• Further complications added

Functions

5

Assessment

Service Coordination Allocation

Regional Budget

ManagementNavigation

Doing a Social Good

• We genuinely want to help others• Amazing outcomes for people• Gain great satisfaction• Navigation was born from this space• Is the central core mechanism

What is it• Without realising it• Register of practitioners and clinicians• Able to resolve those issues

immediately• 1 to 2 degrees of separation• Of the community and not of the

service• Greater degree of trust

What is it continued• By Contracting instead of employing• Cross sectorial management can occur

more effectively• Users have higher trust of the role• Navigator is free to act without conflict• Isnt hindered by organisational boundaries

Why Navigation• Early support Pilot• Lack of resilience• Fragmented services• A Stakeholder group• Cohesive support• Strengthening resilience• Building capacity

Case studies• Released publicly for the first time• Qualitative and quantitative evidence• Assumptions that Navigator is effective• Families, individuals, providers and

agencies• Extrapolated from plans, reports, national

moh reporting systems

Damon

Samantha

Savings• Looked for savings• Ranged from $1100 to $4300 per client• Savings per annum $1800 to $8000• Cost $15000 saved $58000• No Longer requiring Specialist Behaviour support• Total Over all savings $88000• 550% return on investment• 108 navigated over past 8 years

Ends• 2006• Imprinted the model onto software• Intensions are to manage the use of the model• It'll work anywhere• Been protective• Presenting Internationally• About to pilot in another region.