Post on 02-Jan-2016
September Workplan Review GroupTom Notman – Director of Market Engagement
Housekeeping
Welcome to the September WRG!
• Thank you PA Consulting!
• Facilities
• There are no planned fire drills
Morning AgendaItem Description Who Time Coffee ALL 0930 – 1000 1. Welcome and introduction
Objective and approach for today Collaborative approach Future CIO Forum – Feedback on the separation of workstreams
Tom Notman 1000 – 1015
2. Open Water Programme Update Liz Parmenter 1015 – 1040
3. Market Engagement Strategy & Company readiness
• Portfolio Management Team• Role of Portfolio Manager• Alignment of Programmes• Market Readiness
Tom Notman
Martin Silcock
1040 – 1130
4. CGI Plan Update
• Progress to date• Opportunities for Participation now and going forward• What key information do you need from us going forward
Richard Brown
Andy Pettitt
1130 – 1230
5. Lunch 1230 – 1300
Afternoon AgendaItem Description Who Time
6. Q & A / Discussion All 1300 – 13.30
7. Risk Process & Workshop
• Participant/MOSL combined risk process – How to get risks onto the central MOSl risk register.
• Previously Identified risks (July WRG – See Attached) • Updated view of risk• Risk review of Business Plan• In scope and Out of scope activities• Shadow Operation
Tim Beardmore
Adrian Brooks
Tom Notman
1330 – 1430
8. Q & A / Discussion
All 1430 – 1450
9. Next Steps & Date of Next Meeting Tom Notman 2.50 – 3.00
10. Meeting Close
Open Water Programme UpdateLiz Parmenter - Ofwat
Market EngagementTom Notman - MOSL
Market Engagement – Portfolio Approach
• Engagement between MOSL & Participant companies is essential to the success of the market opening
• Primary point of contact with MOSL for all communications, questions, issues and sharing
• But they are not there as a resource to add to your team• Communications channels will be two way• Combining confidentiality and commercial sensitivity with
effective collaboration is key to the success of this role• Supported by PMO• I will continually be looking for feedback to improve our
engagement
Market Engagement Team
Working environment
• Each portfolio manager will be responsible for the engagement with a group of participants in both the wholesale and retail sectors of the developing market and work as an integrated part-time member of each of their programme/project offices
• NOT London based - Portfolio managers will be mainly working from participant’s premises & Participant’s partner premises – please look after them for me!
• Will each include current Scottish market participants
What a Portfolio Manager can do
• They are a conduit between your programmes and the MOSL programme
• They will support you in your preparations for market opening by holding a mirror up to you
• They can act as a sounding board to provide wider market perspectives
• They are NOT a resource to add to your team strength• They are NOT there to do your job for you• They can assist with your preparations but they will NOT
be able to provide a MOSL ‘stamp of approval’ for readiness
Team Approach
This will be a geographically dispersed team that will have more face to face contact with participant teams than with each other. However, we will be by:• Regular conference call updates• Sharing on the collaboration platform• Sharing update notes• Just lifting the phone• Email Thought/Quote/Photo of the day• Monthly full day team meeting that is based in or near
one of the participants offices
Market Engagement PortfoliosNorth Portfolio
Offer Accepted – est. Nov 2nd• Northumbrian Water• United Utilities• Yorkshire Water• Business Stream• Scottish Water
E Midlands Portfolio- TBA• Anglian Water• Affinity Water• Essex & Suffolk• Cambridge Water
South East PortfolioNatasha Sinnett – Sept 29th
• Thames Water • South East Water• Sutton & East Surrey• Southern Water• Castle Water• Cobalt Water
W Midlands PortfolioLesley Dixon – Oct 6th
• Severn Trent Water• South Staffordshire• Dee Valley*• Welsh Water*• Blue Business Water• Peel Water• Clear Business Water
South West PortfolioJulie Carly – 19th October• South West Water• Wessex Water• Bristol Water• Bournemouth Water• Portsmouth Water• Albion Water• Blue Business Water
* Welsh companies on limited engagement up to April 2017
Portfolio Mobilisation
• Starting from next week (28th September)• Having done their homework!• MOSL Induction• Setting up initial meetings with participants• Participant inductions• They have a first 30 day plan• Establishing relationships and working arrangements• Confidentiality and security arrangements
What they will be looking for from you….
• Introductions and contacts• Initial inductions• Introduction to your programme teams• Sight of your programme plans• Sight of your risk registers• They are a conduit between your programme & MOSL• Some patience desire to build trust• Help to agree and baseline the market readiness data• The odd cup of coffee• Time…….
Market & Company ReadinessMartin Silcock - MOSL
Market and Company Readiness Plan
Purpose of the MCR plan
Its purpose is to is build confidence that the retail market is ready for market opening by:
– setting out technical implementation approach and requirements (data upload, testing, shadow operation) – what, when, how?
– explaining MOSL’s approach to market risk evaluation, reporting and mitigation
– explaining how MOSL evaluates and reports on individual company readiness and risk
– setting out the process and standards for entry certification– setting out appropriate data quality standards, roles and reporting– explaining the regulatory framework for implementation
What to expect
• Based on the principles agreed by RMOMG
• Aligned to assurance framework and assurance letters
• Published alongside MOSL’s first market risk evaluation
• Reflects your input via portfolio managers and WRG
Three issues
1. Updating market data through shadow operation: market processes or one-off uploads?
2. How can customer switching be trialled in shadow operation?
3. How does certification work with retail exit?
CGI Plan Update Andy Pettitt - MOSL & Richard Brown - CGI
Delivery Plan on a Page
CGI ProgressCGI Work Stream
From August to today To Mid November (Next Major Milestones)
Project Governance
• Mobilisation established and under review• Level 2 plan produced• Key delivery milestones agreed
• Detailed planning for Design Phase 2• Impact analysis against Post Vendor
MAP
Solution Delivery
• Input to Post Vendor MAP• Solution framework produced and under
review / approval• Phase 1 requirements produced and under
review / approval• Logical and Physical data model drafted• Detailed design for phase 1 started• Development and test team training
programme created for 1st October 2015 start
• Phase 1 development started• Interface Requirements Specification• XSDs• Style guide and interaction design /
UI walkthroughs• Outline data migration module design• Phase 1 Design Approval / Assurance
Solution Assurance
• Quality processes established• Test Strategy ongoing
• Test Strategy complete• Planning for first SIT cycle (Phase 1)• Test case generation• Test case development for STS
Service Readiness
• Development and Test (SIT) environments built
• Security management plan in progress
• Knowledge management and training plan
• Pre production environment build
30/09/2015
Mobilisation Complete
20/10/2015
Interface Specs available
End of November
Phase 1 Design Complete
CMOS – Incremental Build OrderCommon Services / Capabilities Functional Analysis Stream Functional Analysis Sub Stream
Business Intelligence and Reporting
Master Data Management
Identify and Access Management
Audit Management
Business Portal
Business Rules Management
Integration and Automation
Information Management
Market Processes
Market Information
Maintain and Register SPID and Meter DataRegistration TransfersVolume Transfers / Interim SupplierReadingsTrade Effluent
Market Processes
Settlements
Tariff Data MaintenanceUsage DerivationSettlement Calculation
Service Operations
Market Entry, Admin and AssuranceService Management
Market Performance
Common Services / Capabilities
Phase 1 Phase 2
Maintain Register SPID and Meter Data Volume Transfers / Interim Supplier
Registration Transfers Market Entry, Admin and Assurance
Readings Service Management
Trade Effluent Market Performance
Tariff Maintenance
Settlement Calculations
CMOS – Incremental Build Order (Dev Only)Build Increment
Phase 1 Oct 15 Nov 15 Dec 15 Jan 16 Feb 16 Mar 16 Apr 16
CMS Config 0Application Framework / Platform
CMS Config 1 Maintain Register SPID and Meter Data
CMS Config 2Readings, Transfers,
Trade Effluent
CMS Config 3
Supporting Processes (search, view, act) and Transactions Screens
CMS Enhance 1 Tariff Screens and Access Components
CMS Enhance 2 Settlements Calculations
CMS Enhance 3Independent Settlements Calculator Calc
Maintain first
Search, View, Act
3 drops split by Service Components
In Line with CMS Enhance 2
Readings first
Drop 1Metered Potable and Non Potable WaterAssessed Water
Drop 2SewerageTrade EffluentAssessed Sewerage
Drop 3Unmeasured Sewerage & Sewerage Charge Adjustment Surface WaterUnmeasurable Water & Water Charge AdjustmentHighway Drainage
CMOS – Connectivity and STSActivity Phase 1 Oct 15 Nov 15 Dec 15 Jan 16 Feb 16 Mar 16 Apr 16
CMS Config 1 Maintain Register SPID and Meter Data
CMS Config 2Readings, Transfers,
Trade Effluent
STS Training Connectivity and Market Portal Set-up
Setting up TP User Access for B2B interface and STS Screens
Launch STS 1
Maintain SPID
Transfers
Meter Reads
Launch STS 2Register SPID
[TBC – TP input]
Maintain first
Readings first
• Individual STS modules created for each TP who requires access and can participate
• Tests transactions / flows through the B2B HVI ONLY
• Users the Market Portal to allow TPs to set up access to STS screens and admin for B2B integration
• STS will be loaded with pre-defined test cases created by CGI
• TPs can load own data into STS to use in the pre-defined test cases
Business Portal Design – TP Engagement
Topic Description Type Outline Date
1 Overall system flow
Informative HVI – Covering walkthrough of how the system interface works, security, peek, de-queueLVI – Presentation on the generic GUI interactions patterns
October CIO Forum(Option for a technical slot)
2 Specific Water market interactions
Collaborative Searching, selecting and viewing SPIDs, DPIDs, Meters, Readings (a walk-through of the Functional Design document)
October (3rd week) TBC
3 General Administration
Informative (users, organisations, roles) –standard screens in CMS, provides TPs insight in how they might represent their organisation hierarchy within the system
November TBC
• Informative and collaborative sessions covering the CMOS business portal design
• Key objective to support TPs in business process design
VolunteersWe are looking for 2 Wholesale and 2 Retail volunteers• Support CGI in system test prior to release for UAT by Trading Parties
• Duration of testing• From December 2015 to March 2016
• Skills & FTEs required• Business analysts – understand the MAP• Test analysts – to execute the tests as required by the Test Plan• Data analysts – provision of data and resolution of data issues• Technical support – to understand connectivity (should TPs systems be ready for End
to End testing)• Types of tests carried out
• To be determined by the Test Plan• Witness testing of CGI SIT testing – supporting the Test Partner• Connectivity testing – as part of STS preparations• User access and administration
• How will results be shared?• Test Partner to establish test forum• Weekly dial in covering key learning points (functionality and data)
Volunteers• Data Requirements
• There is benefit in using actual data to test the CMOS through CGI SIT cycles
• We are asking for support in providing test data sets;
• initially low volumes (c. 100 SPIDs), ramping up to a representative full wholesaler and retailer data set through the duration of SIT cycles
• leading to volumes that support a full wholesaler settlement run (for at least one retailer).
• Must be validated for data quality – supported by data input specs through Data Partner
• Benefits to the programme for providing the data
• Provide the MOSL solution early visibility of actual market data (de-risk the assurance activities of the system) – defect detection ahead of UAT
• Working with the Data Partner (including using their data quality processes), provide the opportunity to see early common data quality issues.
• Considerations
• How can the data be anonymised and how will it be safeguarded?
System Ready Forum & SIGSSystem Ready Forum Members Topics
System Ready Forum IT Programme Delivery Managers and/or Portfolio Managers
Progress against plan, Delivery planning, Risks, Issues, Delivery readiness, planning updates
SIGs Members Topics
CIOs (m) CIOs only Monthly - Progress, items for escalation
Test Test Managers, PMs Test Strategy, UAT, Market Entry, STS
Data / Data cutover Data Leads, PMs Data Quality, Data readiness, Data Loads, Data mapping
Service Wrapper Service Delivery Managers CMOS Service Desk
Business Portal Solution Architects, BAs, PMs Portal Screen layout and designs, Portal functionality
Security Security Architects, Security Operations,
Setting up users, user permissions and roles, audit reporting
Training Training Leads, PMs System functionality, Training dates, train the trainer, training manuals
Integration Integration Leads, Architects, PMs XSD and integration designs, HV interfaces,system functionality, system reporting,
Customer TBC TBC
Supporting Trading Party ReadinessAt next month’s System Ready Forum we will provide updates on the following items
Integration Design and XSD schemas
Provide more detail on STS functionality
Provide an update on Test Partner and Data Partner
Report progress against plan
We will also engage the Business Portal SIG re Portal design.
What you should be thinking about
Who will attend System Ready Forum and SIGS; please provide names to Tom Notman
Feedback any specific items you would like to be on the System Ready Forum agenda
Prepare teams to be ready to receive Integration Requirements and XSDs next month
Start thinking about your BAU Org design.
If you intend to use STS
Check the prioritisation of your build functionality is in line with STS functionality
Update your plans to have teams ready to review and build the STS connectivity December
Update your plans to have teams ready to review the test scenarios for STS which CGI will provide in December
NB if you intend to use the LV interface only there will be no test harness available until UAT in April
Questions?
LunchReconvene in 30 mins
Q & A Session
Risk Process & WorkshopTim Beardmore, Adrian Brooks & Tom Notman - MOSL
Risk Reporting Process
Work package reports
Work package reports
Work-stream Risks
Project report
Project reports
Project Risks
Work package reports
Work package reports
MOSLProgramme
Risks
Work package reports
Work package reports
Open Water Programme
Risks
Portfolio Managers
Tim Beardmore
Participants
MOSL SLTPolicy Group
ICPExternal
Stakeholders
Risk Sense Check
In your groups, review the risks:- Still valid?- Score correct?
We will share these with the Portfolio Managers
Key Issues Review
In your groups, identify key issues:- 5 per table- Use Post-It notes- Prioritise 1 (highest) to 5 (lowest)
We will share these with the Portfolio Managers
Next Steps and Next MeetingTom Notman - MOSL
Next Meeting will be
CIO Forum
WRG 27th OctoberCGI Offices, Kings Place, 90 York Way, London N1 9AG