Post on 11-Apr-2017
#GoalSummit
HR is an important function but not always viewed as such
Typical Perceptions of HR
Reactive
Policy-driven
Overly complicated
Info not easily accessible
Viewed as touchy-feely
A necessary evil
What it has the potential to be
Anticipate needs
Philosophy-driven
Use plain english
Transparent, easy access
Data-driven
A strategic parter
#GoalSummit
3 Guiding Principles if you remember nothing else, remember these
1. Philosophy first 2. Keep it simple 3. Be data-driven
#GoalSummit
3 Guiding Principles if you remember nothing else, remember these
1. Philosophy first 2. Keep it simple 3. Be data-driven
#GoalSummit
“ John Doerr
General Partner, KPCB
At Jawbone, feedback should happen everyday, but twice a year, PeopleOps helps formalize this process, documenting and helping to reward & recognize our top performers.
#GoalSummit
“ John Doerr
General Partner, KPCB
At Jawbone, when building new products, quality time and attention during our early stages of development are most important. This allows us to create amazing products. Family leave during the introduction of a new addition is not any different and that's why I'll be out on paternity leave for an extended period of time.
#GoalSummit
3 Guiding Principles if you remember nothing else, remember these
1. Philosophy first 2. Keep it simple 3. Be data-driven
#GoalSummit
3 Guiding Principles if you remember nothing else, remember these
1. Philosophy first 2. Keep it simple 3. Be data-driven
#GoalSummit
…and we’re already driving change with this data
DATA POINT
Engineering team getting 2 hours less sleep than last quarter
People get 30% fewer steps on Tuesdays
More calories consumed over the weekend
#GoalSummit
…and we’re already driving change with this data
DATA POINT INTERPRETATION
Engineering team getting 2 hours less sleep than last quarter
Resourcing issue? Upcoming launch? Burnout?
People get 30% fewer steps on Tuesdays
Weekend recovery? Too many meetings?
More calories consumed over the weekend
People eating out? Beverage calories?
#GoalSummit
…and we’re already driving change with this data
DATA POINT INTERPRETATION CHANGE
Engineering team getting 2 hours less sleep than last quarter
Resourcing issue? Upcoming launch? Burnout?
Schedule fewer late night meetings with China Plan post-launch time off
People get 30% fewer steps on Tuesdays
Weekend recovery? Too many meetings?
Opened inner stairwell Walking meetings
More calories consumed over the weekend
People eating out? Beverage calories?
Move Friday beers to Thu Lighter menu on Fri/Mon
#GoalSummit
• What do top performers and top performing teams look like when it comes to sleep, food, and movement?
With even more interesting things to consider
#GoalSummit
• What do top performers and top performing teams look like when it comes to sleep, food, and movement?
• Could we predict attrition based on these metrics?
With even more interesting things to consider
#GoalSummit
• What do top performers and top performing teams look like when it comes to sleep, food, and movement?
• Could we predict attrition based on these metrics?
• When is the right time to schedule an all hands, force open vacation policy, send a rally note from the CEO, etc?
With even more interesting things to consider
#GoalSummit
• What do top performers and top performing teams look like when it comes to sleep, food, and movement?
• Could we predict attrition based on these metrics?
• When is the right time to schedule an all hands, force open vacation policy, send a rally note from the CEO, etc?
• How do our meeting habits look and where can we improve? Which meetings cause the most stress?
With even more interesting things to consider
#GoalSummit
• What do top performers and top performing teams look like when it comes to sleep, food, and movement?
• Could we predict attrition based on these metrics?
• When is the right time to schedule an all hands, force open vacation policy, send a rally note from the CEO, etc?
• How do our meeting habits look and where can we improve? Which meetings cause the most stress?
With even more interesting things to consider
#GoalSummit
• What do top performers and top performing teams look like when it comes to sleep, food, and movement?
• Could we predict attrition based on these metrics?
• When is the right time to schedule an all hands, force open vacation policy, send a rally note from the CEO, etc?
• How do our meeting habits look and where can we improve? Which meetings cause the most stress?
• Does this lead to a new definition of performance and performance evaluation?
With even more interesting things to consider
#GoalSummit
Lessons from our data journey
• We looked beyond traditional people data—data is everywhere, from wearables to calendar data—and we can make use of it!
• Innovation not instant perfection when it comes to analytics
• We used leadership to gain traction—competition is a big driver
• Progress was made on multiple fronts—we aim to be innovative with our data combos to create new and actionable insights
• Like philosophy, we think about the stories that will convince our audience to act and frame our data in story
#GoalSummit
3 Guiding Principles if you remember nothing else, remember these
1. Philosophy first 2. Keep it simple 3. Be data-driven