HR Summit Booklet -Sera

6 & 7 May 2010 • Suntec Singapore International Convention and Exhibition CentreHR SUMMIT 2010

Last Chance to Save 60% Expires Wednesday 31 March 2010

Enhancing ROI Through Innovative Employee Strategies

www.hrsummit.com.sg

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Which Colour Suits You?Choose from 5 streams and registration levels with prices for this action-packed two day event starting from just S$99*

2 Days just S$399+ GST*The Talent Management stream is designed to assist you to win the battle against many of today’s talent management challenges and changing organisational priorities. Offering excellent value for money - when you register for Talent Management you also enjoy free breakout access to the 2-day Performance ROI , Corporate Learning and Solutions Workshops - as well as the Talent Management itinerary.

Talent Management2 Days just S$299+ GST*The Performance ROI stream offers a cost effective two-days of international, regional and Singapore-based case studies, workshops and initiatives to help you further improve employee performance and organisational ROI. Attend Performance ROI and also enjoy free breakout access to the 2-day

Corporate Learning sessions and the

Solutions Workshops .

Performance ROI2 Days just S$599+ GST*

EXCLUSIVE + ACCESS ALL AREAS

The Leaders Forum stream is tailor-made to the needs of HR Directors, VPs, CHROs, Senior HR Managers, CEOs, CFOs and senior business leaders. Offering an exceptional ROI when you register for the Leaders Forum you enjoy exclusive access to the 2-day Leaders Forum agenda PLUS free breakout access to any session - anywhere - any time, throughout the entire HR Summit.

Leaders Forum

The Solutions Workshops offers you two

action-packed days of real-world

solutions to a wide variety of today’s HR

and organisational challenges.

2 Days just S$99+ GST*

Solutions Workshops2 Days just S$299+ GST*

The Corporate Learning stream is tailor-made for HR and business professionals who are responsible for the training and development of employees. Attend Corporate Learning and also enjoy free breakout access to the 2-day Performance ROI and the Solutions Workshops .

Corporate Learning


Register For Any Stream Now and Enjoy: 60% DISCoUNTPLUS:

FREE Meeting Sciences Software (worth S$650)This special software programme is tailor-made to help you increase performance and ROI by transforming your organisation’s meeting processes into focused, energised and highly productive desired outcomes. Register to attend any stream of HR Summit 2010 and receive Meeting Sciences Software (worth S$650) completely free of charge.

This rejuvenating spa treatment from Chinois Spa is an ideal reward for you or an employee deserving recognition. Worth S$75 it is especially designed to increase productivity and reduce stress. Register for any stream of HR Summit 2010 and receive this fully inclusive treatment with our compliments.

FREE Spa Treatment (worth S$75)

FREE HR Pack (worth over S$200) Speaker notes from your qualifying stream(s)

* Terms & Conditions apply

Leaders Forum Talent Management Performance ROI Corporate Learning Solutions Workshops8:00 am Registration

8:30 am Kick Off with Ron Kaufman & Opening Address

9:00 am Equipping Your Talent to Maximise Productivity Dr J.P. Pawliw-Fry, International Speaker, Author & Performance Coach, Institute for Health & Human Potential

9:45 am People, Performance, ProfitDr Javier Bajer, Founding CEO of The Talent Foundation & Co-Founder of 100dayJourney

10:30 am Morning Coffee Break

11:00 am

Growing Greatness: How to Design, Develop, and Implement a Leadership Development Program Dr Karen Lawson, PhD, CSPAuthor and Professional Speaker

11:00 am

Combating Negativity in the Workplace: Lessons Learnt from the ONE.99shop Nanz Chong-KomoFounder of Nanz Inc.com and Best Selling Author

11:00 am

Inspiring Your Team to Achieve Their Peak: How to Help Your Managers Raise the Performance Levels of Their Team John Shackleton, Performance Expert

11:00 am

How the New Generation Is Changing the Way We Think About Learning and Development Christopher Goh, Director, Global Learning and Development, Agilent Technologies, Inc.

11:00 am

How You Can Deliver Value and Maximise Your Corporate Travel Budget with Effective Corporate Travel Practices Andy Michaels Lim, General Manager Bonvo Travel

11:45am

Google on Achieving their Legendary Status as One of the World's Best Employers Manoj Varghese, Director, People Operations, Asia Pacific, Google

11:45am

Engaging Talent for Greater ProductivityJodi Krause Director, Human Resources Cisco Systems (USA)

11:45am

Aligning Human Resources and Business Strategy Bryan Lim, Head of Human Resources, Southeast Asia & China BG Group plc

11:45am

Human Capital Strategy Delivers Business Results Larry Gould, Chief Executive Australia-wide Business Training

11:45am

Measuring and Demonstrating the Value of ROI Through Innovative Reward Strategies - Flexible Benefits Marcus Underhill, Global Reward Director Thomsons Online Benefits Pte Ltd

12:30 pm Networking Luncheon12:30 pm

Thriving on the Challenges of Change and Innovation Ian Berry CSP FAIM, International Speaker

12:30 pm

HR as the Key to Improving the Bottom Line Nanci Appleman-Vassil, Professional Speaker, Consultant, Facilitator and Author

12:30 pm

Creating the Confident and Mastery Driven Organisation through Emotional Intelligence Scott Halford, CSP Speaker,Author and Adult Educator

1:45 pm

Leadership and Human Nature: Understanding Why Employees Act the Way They Do Phillip Van Hooser, MBA, CSP, CPAE, Business Leadership & Service Expert, Author and Executive Coach

2:30 pm

Behind the First China-Assembled Airliner Benedicte Hersen Organisation Strategy Future Eads Business Improvement Programme EADS Paris Headquaters, France

2:30 pm

Talent Management – Walking the Talk Katia Konrad, Regional Talent Manager, Asia Pacific and Japan Bayer HealthCare

2:30 pm

Transforming the Meeting Process - How HR Can Improve the Bottom Line Through an Overhaul of Organisational Meetings Cliff Shaffran, International Speaker & Chairman, Meeting Sciences

2:30 pm

Driving Functional and Behaviorial Competencies Across the Globe Brian Stanton, Global Head of Learning & Development - Customer and Product Training, Rolls-Royce plc

2:30 pm

What Works and What Doesn't in Building a Superior Service Culture Ron KaufmanAuthor and Customer Service Expert UP Your Service! College

3:15 pm Afternoon Coffee Break

3:15 pm

Help Employees Break Out of Behaviours that Hold Them Back at Work Kathi Elster, Consultant, Author, Educator and Speaker

3:15 pm

Strategic Speed - Mobilise People, Accelerate Execution Edwin H Boswell President and Chief Executive OfficerThe Forum Corporation

3:15 pm

Measuring the Impact of Training Effectively Jeffery Berk, Chief Operating Officer, Knowledge Advisors Roy Magee, Regional Vice President, AchieveGlobal

3:45 pm

Leadership in Times of Change Stephen Quesnelle Author, Partner and Professional Speaker, Sacred Cow Company

3:45 pm

HR Innovations for 2020 Tim Darton, Senior Director, Human Capital Management (HCM) Solutions Oracle Corporation, Asia Pacific

4:30 pm HR Measurement for Improved Organisational Productivity Karl-Heinz Oehler, Vice President, Global Talent Management, Hertz Corporation

5:15 pm END 5:15 pm END 5:15 pm END 5:15 pm END 5:15 pm END

12:30 pm Lunch Break

1:15 pm Networking Luncheon



A New Agenda For HR: Building The Workforce For The Future David Ludlow Vice President, Human Capital Management Strategy, Suite Solution Management, SAP

1:45 pm

Designing a Personal Development Strategy to Create a Self-Empowered WorkforceNicola Cook FInstSMM, International Speaker, Author and Executive Director of Aurora Consulting

4:30 pm

DAY oNE - 6th MAY

Leaders Forum Talent Management Performance ROI Corporate Learning Solutions Workshops

9:00 amThe Role of HR in Enabling Change in RBS Brian McLaren, Regional HR Director Royal Bank of Scotland

9:00 am

Weirdos in the Workplace! The New Normal,Taking HR from Compliance to Creativity Thriving in the Age of the Individual-Special Extended SessionJohn Putzier, M.S.,SPHR, Author, President & Professional Speaker

9:00 am

Driving Employee Engagement Through Culture Alysson Do, Regional HR Director Yahoo! South East Asia

9:00 am

Developing a Successful Learning Strategy Across the Region and Around the GlobeGyan Nagpal, Regional Head of Learning & Development, Asia Pacific, Deutsche Bank AG

9:00 am

The Talent Pipeline Solution : The Business Imperative David J S Winfield Executive Director and CEO International Centre for Leadership in Finance

9:45 am

Enhancing HR Through Strategic Corporate Social Responsibility Practices Dr Richard Welford Chairman, Co Founder CSR Asia, Professor, University of Hong Kong, Director, ERP Environment

9:45 am

Managing Diversity: Energise Your Global Workforce To Achieve Business Objectives Sheida Hodge, Author, Speaker & Expert on Cross-Cultural and International Business

9:45 am

Make Learning Matter In Your Organisation Nishant Kasibhatla, Trainer, Speaker, Author & Grand Master of Memory

9:45 am

From Recession to Recovery: Changing Employee Opinions as Singapore Recovers from the RecessionDr Brent RugeHead of Employee Surveys, South East Asia Towers Watson


10:30 amROI on Generation YAmy Lynch, Author and Generation Y Expert

10:30 am

Take a 360 Degree View of Talent Management Matangi Gowrishankar, Director Human Resources Asia & Pacific, BP Lubricants

10:30 am

Sharpening The Competitive Edge Of Human Capital Yong Fook Chyi, Deputy Director Resource Management Division National Parks Board

11:00 am

The Five Faces of Genius: How to Innovate in the Midst of ChangeAnnette Moser-Wellman, Innovation & Leadership Expert and Author

11:00 am

Morning Coffee Break

11:45 am

PANEL DISCUSSION (BANKS): HR Challenges in the Financial Sector• Gyan Nagpal,

Deutsche Bank AG• Jolene Chen,

Standard Chartered Bank• Roger Collantes,

Citibank Singapore Ltd• Brian McLaren,

Royal Bank of Scotland

11:45 am

Preparing for the Return of the Talent War with Innovative Recruitment Strategies Laurie Lazar International Recruitment Expert, Speaker and Trainer

11:45 amSpeed Thinking: How to Do More With Less Dr Ken Hudson, Founder & Chief Starter

11:45 am

Creating Resilient & Productive Teams Beth Terry, President, Professional Speaker, Author & Trainer

11:45 am

Secrets to Health and the Effective Use of Technology in Containing Healthcare CostDr Low Lee YongFounder and CEO MHC Asia Group

12:30 pm Networking Luncheon12:30 pm

Managing Strong Personalities – What HR Can Learn from Talent Management in the Legal Sector Prakash Jagateesan, Director, HR & Administration, KhattarWong

12:30 pm

The Implementation Challenge Robin A Speculand, Author, Founder & Chief Executive

12:30 pm

Different Stages of Psychological Development and What They Mean for Your Employees Katherine Crowley Psychologist, Author and Speaker

1:45 pm

Talent, Pensions and Future Retention Issues Paul Colley, HR Insight & Key Account Manager Zurich Corporate Life & Pensions

1:45 pmWhat Real Leaders Do and Fake Ones Don't Ian Berry CSP FAIM, International Speaker

2:30 pm

Scores on the BoardTM – Developing Leadership Skills Bill Lang, CEO and Founder of Bill Lang International; Author and Professional Speaker; President of Training Edge International (Singapore)

2:30 pm

McDonald’s Case Study - Building Your Brand Through the Best Talent Shaun Ruming, Vice President, Human Resources, Asia Pacific Middle East & Africa, McDonald’s

2:30 pm

Improving Performance Management in Asia – From the Inside Out Elizabeth Martin-Chua, Asia-wide HR Expert and Author

2:30 pm

Shared Future: How Learning Appreciation Will Maximise Performance Engagement Robert Whittaker, Founder and Managing Director

2:30 pm

Do You Have What it Takes to be a More Caring Employer? Laurence WongSenior Vice President & General Manager, NTUC Income


3:45pm

Full details of this presentation to follow

4:30 pm4:30 pm

Working for You Isn’t Working for Me How HR Can Help Employees Manage Their Bosses

Katherine Crowley & Kathi Elster, Psychotherapist & Consultant

5:15 pm END 5:15 pm END 5:15 pm END 5:15 pm END 5:15 pm END

1:15 pm Networking Luncheon

11:15 am


12:30 pm Lunch Break

Insights into a new Generation of Employee BenefitsLena Tsia, Director, Group Business – Prudential Assurance Company SingaporeKevin Rice, Managing Director–EmpowerCompensation & Benefits PruFlexBen – The first ‘flex-in-a-box’ plan for Singapore

Employee Engagement Uncovered- An Inside Look at Some of the Most Respected Companies in the World and Their Employee Engagement Strategies Scott Friedman, International Speaker and Author


Panel Discussion: HR Challenges TodaySolutions & Strategies for HR

3:15 pm

DAY TWo - 7th MAY

4 www.hrsummit.com.sg

People, Performance, ProfitDr Javier BajerFounding CEO of The Talent Foundation & Co-Founder of 100dayJourneyDuring this high energy session, international talent and leadership expert Dr Javier Bajer will share some of the methods used during a recent culture transformation program, where thousands of HSBC employees increased their performance

and the organisation managed to exceed its business targets. Javier will challenge the popular view that developing the right culture for a business is something that takes years. He will use real life examples of 100dayJourney, a proven method to accelerate culture change and make those changes sustainable over time.

Dr Javier Bajer’s talent and passion is to develop extraordinary leadership at scale, re-engaging their people and finding concrete answers to the challenge of unlocking human talent in very practical ways. He frequently addresses and chairs international conferences on the topics of ‘Leadership in Crisis’, ‘Accelerating Culture Change’ and ‘Workforce Engagement’. Javier regularly writes for a variety of publications and is often invited to participate in television and radio programs on the topics of leadership and talent.

Equipping Your Talent to Maximise ProductivityDr J.P. Pawliw-FryInternational Speaker, Author & Performance Coach Institute for Health & Human Potential

Your managers and leaders are under pressure to increase productivity. They have too much to do

and too little time. They are facing unprecedented change and complexity. While the economy is coming back, they have fewer resources and people to manage it. They need a new set of tools to help them be at their best. In this powerful HR Summit exclusive presentation, you will learn the key attributes your managers and leaders require in order to help your organisation maximise productivity and get great results. You will learn the brain science behind best performance and the best way to equip your managers and leaders so they can bring their best for the organisation.

Dr. J.P. Pawliw-Fry is an author, columnist and performance coach to Olympic athletes and business leaders. He melds innovative research with powerful inspiration to create thought-provoking and moving keynote presentations. An expert in emotional intelligence, he is one of the world’s most highly sought-after speakers on the topic.

Working for You Isn’t Working for Me – How HR Can Help Employees Manage Their Bosses* Katherine Crowley & Kathi ElsterPsychotherapist & Consultant

In this exclusive HR Summit presentation, Katherine & Kathi will discuss how sooner or later, every employee works for someone they can’t stand. When that happens, some people quit, some suffer in silence, and others cope by sulking, obsessing, avoiding, or retaliating. None of these options represents a good outcome for the business – which has invested time, money and effort into its human capital. When turbulent boss/employee relationships arise, it’s often up to HR to smooth the waters, but that can be easier said than done. Fortunately, Katherine Crowley and Kathi Elster, the corporate psychologist and business strategist behind Working For You Isn’t Working For Me – The Ultimate Guide to Managing Your Boss, are here to help! Their presentation at HR Summit 2010 will show how HR can successfully advise and instruct any staff member who is grappling with a difficult authority figure. Filled with the concrete examples from actual corporate environments, they will show the audience how to manage some of the worst behaviors from bosses and staff alike. Chronic critics, yellers, unconscious discriminators, control freaks, pathological liars and absentee leaders will all be considered in a fun but thought-provoking exploration into boss/employee relations.

Katherine Crowley, a Harvard trained psychotherapist, and Kathi Elster a management consultant, are best-selling authors, educators, public speakers, and veteran consultants. They are seasoned guides in the area of professional fulfillment through self-awareness and self-management. They’ve led workshops at Microsoft, Starbucks, Time Life, Martha Stewart Omni Media, and Pearson Education. Together they have written the business best seller Working With You is Killing Me: Freeing Yourself from Emotional Traps at Work (2006), Working For You Isn’t Working For Me, The Ultimate Guide to Managing Your Boss (2009).

Added New Session HR Measurement for Improved Organisational Productivity*Karl-Heinz oehlerVice President, Global Talent Management Hertz Corporation

HR contributions to business results are increasingly under the spotlight in many enterprises. Progressive

organisations challenge HR’s value creation processes and seek tangible links between human capital investments and bottom line results, especially during turbulent times. Therefore, objective organisational productivity measures which demonstrate HR’s impact on the company’s balance sheet continue to be a major imperative. This presentation shows how Hertz links HR initiatives to the company’s overall financial performance. Topics include:

The value of LEAN and Six Sigma methodologies to remove waste• How to measure HR productivity • The critical interdependence between finance and HR functions• Changing role of HR• Hertz case study •

Karl-Heinz Oehler has pioneered leading-edge Global Talent Management strategies at Hertz Corporation. His responsibilities include: talent acquisition, succession and high potential management, performance and career management, organisational learning, organisation development and design, human capital measurement, and HR due diligence and post merger integration. Karl-Heinz holds a Masters Degree in Social Psychology and a Masters Degree in Economics both from the University of Düsseldorf. He is a member of the Association of Psychological Types. He is also a certified organisational auditor of the European Foundation for Quality Management (EFQM). Karl-Heinz is based in Geneva, Switzerland, having previously lived and worked in Korea, Singapore, the United States, Finland, Sweden, France, and Germany.

* Excludes those registered for Solutions Workshops

Plenary Speakers

11:45am-12:30pm PANEL DISCUSSION: HR Challenges in Financial SectorRoger CollantesVice-President, Regional Learning & Development DirectorCitibank Singapore Ltd Gyan NagpalRegional Head of Learning & Devel-opment Asia PacificDeutsche Bank AG

Jolene ChenGroup Head Resourcing, Learning and Talent DevelopmentStandard Chartered Bank Brian McLarenRegional HR Director, AsiaRoyal Bank of Scotland

11:45am-12:30pm Google on Achieving their Legendary Status as One of the World’s Best EmployersManoj VargheseDirector, People OperationsGoogle

1:45pm-2:30pm What Real Leaders Do and Fake Ones Don’tIan Berry CSP FAIMInternational Speaker

11:00am-11:45am The Five Faces of Genius: How to Innovate in the Midst of ChangeAnnette Moser-WellmanInnovation & Leadership Expert and Author

9:00am-9:45am The Role of HR in Enabling Change in RBSBrian McLarenRegional HR Director, AsiaRoyal Bank of Scotland

9:45am-10:30am Enhancing HR Management through Strategic CSR PracticesDr Richard WelfordChairman, Co Founder CSR Asia, Professor, University of Hong Kong, Director, ERP Environment

3:45pm-4:30pmLeadership in Times of ChangeStephen QuesnelleAuthor, Partner and Professional Speaker

2:30pm-3:15pm Behind the First China-Assembled AirlinerBenedicte HersenOrganisation StrategyFuture Eads - Business Improvement Programme EADS, Paris Headquaters France

1:45pm-2:30pm Leadership and Human Nature: Understanding Why Employees Act the Way They DoPhillip Van Hooser, MBA, CSP, CPAEBusiness Leadership & Service Expert, Author and Executive Coach

11:00am-11:45am Growing Greatness: How to Design, Develop, and Implement a Leadership Development ProgramDr. Karen Lawson, PhD, CSPAuthor and Professional Speaker

2:30pm-3:15pm Scores on the Board™Bill LangCEO and Founder of Bill Lang International; Author and Professional Speaker; President of Training Edge International (Singapore)

9:00am-9:45am Equipping Your Talent to Maximise ProductivityDr J.P. Pawliw-FryInternational Speaker, Author & Performance Coach

9:45am-10:30am People, Performance, ProfitDr Javier BajerFounding CEO of The Talent Foundation & Co-Founder of 100dayJourney

4:30pm-5:15pm Working for You Isn’t Working for Me - How HR Can Help Employees Manage Their BossesKatherine Crowley & Kathi ElsterPsychotherapist & Consultant

8:30am-9:00am Kick Off with Ron Kaufman & Opening Address

12:30pm-1:45pm Networking Luncheon

3:15pm-3:45pm Afternoon Coffee Break

10:30am-11:00am Morning Coffee Break

5:15pm End




3:45pm-4:30pm Full details of this presentation to follow

5:15pm End

Leaders ForumDAY oNE - 6th May 2010

REGISTRATIoN BoNUS

See back cover to register

Talent ManagementPerformance ROI

Corporate LearningSolutions Workshops

Book now for the Leaders Forum and enjoy:

60% DISCOUNT - JUST S$599 + GST Normal price S$1,499 + GST

PLUS Register to attend the Leaders Forum and ACCESS ALL AREAS. Free breakout access to any of the sessions from:

FREE Meeting Sciences Software (worth S$650) HR Pack worth S$200 Networking luncheon Spa Treatment (worth S$75) Speaker notes from all streams


HR SUMMIT 20106 & 7 May 2010 • Suntec Singapore International Convention and Exhibition Centre

DAY TWo - 7th May 2010

4:30pm-5:15pmHR Measurement for Improved Organisational ProductivityKarl-Heinz Oehler Vice President, Global Talent Management Hertz Corporation


Talent Management





DAY oNE - 6th May 2010 DAY TWo - 7th May 20109:00am-10:30am Weirdos in the Workplace! The New Normal, Taking HR from Compliance to Creativity - Special Extended PresentationJohn Putzier, M.S., SPHRAuthor, President & Professional Speaker

11:00am-11:45am Combating Negativity in the Workplace: Lessons Learned from the ONE.99shopNanz Chong-KomoFounder of Nanz Inc.com and Best Selling Author

11:45am-12:30pm Engaging Talent for Greater ProductivityJodi KrauseDirector, Human ResourcesCisco Systems (USA)

2:30pm-3:15pmTalent Management - Walking the Talk Katia KonradRegional Talent Manager, Asia Pacific and JapanBayer HealthCare

10:30am-11:15pm ROI on Generation YAmy LynchAuthor and Generation Y Expert

11:45am-12:30pm Preparing for the Return of the Talent War with Innovative Recruitment StrategiesLaurie LazarInternational Recruitment Expert, Speaker and Trainer

12:30pm-1:15pm Thriving on the Challenges of Change and InnovationIan Berry CSP FAIMInternational Speaker

12:30pm-1:15pm Managing Strong Personalities - What HR Can Learn from Talent Management in the Legal SectorPrakash JagateesanDirector, HR & AdministrationKhattarWong

2:30pm-3:15pm McDonald’s Case Study - Building Your Brand Through the Best TalentShaun RumingVice President Human Resources,Asia Pacific Middle East & Africa McDonald’s

3:15pm-4:00pm Help Employees Break Out of Behaviors that Hold Them Back at WorkKathi ElsterConsultant, Author, Educator and Speaker

5:15pm End






5:15pm End

REGISTRATIoN BoNUS

See back cover to register

Performance ROICorporate Learning

Solutions Workshops

Book now for the Talent Management and enjoy:

60% DISCOUNT - JUST S$399 + GST Normal price S$999 + GST

PLUS Register to attend the Talent Management and enjoy FULL BREAKoUT ACCESS to the many sessions from:

FREE Meeting Sciences Software (worth S$650) HR Pack worth S$200 Networking luncheon Spa Treatment (worth S$75) Speaker notes from 4 streams




3:15pm-4:00pm Strategic Speed - Mobilise People, Accelerate Execution Edwin H BoswellPresident and Chief Executive Officer The Forum Corporation


DAY oNE - 6th May 2010 DAY TWo - 7th May 2010

Performance RoI





11:00am-11:45am Inspiring Your Team to Achieve Their Peak: How to Help Your Managers to Raise the Performance Levels of Their TeamJohn ShackletonPerformance Expert

12:30pm-1:15pm HR as the Key to Improving the Bottom LineNanci Appleman-VassilProfessional Speaker, Consultant, Facilitator and Author

11:45am-12:30pm Speed Thinking: How to Do More With LessDr Ken HudsonFounder & Chief Starter

9:45am-10:30am Managing Diversity: Energise Your Global Workforce to Achieve Business ObjectivesSheida HodgeAuthor, Speaker & Expert on Cross-Cultural and International Business

10:30am-11:15am Taking a 360 Degree View of Talent ManagementMatangi GowrishankarDirector Human Resources Asia & PacificBP Lubricants

2:30pn-3:15pmImproving Performance Management in Asia - From the Inside OutElizabeth Martin-ChuaAsia-wide HR Expert and Author

2:30pm-3:15pm Transforming the Meeting Process - How HR Can Improve the Bottom Line Through an Overhaul of Organisational MeetingsCliff ShaffranInternational Speaker & ChairmanMeeting Sciences

11:45am-12:30pm Aligning Human Resources and Business StrategyBryan LimHead of Human Resources, Southeast Asia & ChinaBG Group plc

12:30pm-1:15pm The Implementation ChallengeRobin A SpeculandFounder & Chief Executive

9:00am-9:45am Driving Employee Engagement Through CultureAlysson DoRegional HR DirectorYahoo! South East Asia

5:15pm End






5:15pm End

REGISTRATIoN BoNUS


Book now for the Performance ROI and enjoy:


PLUS Register to attend the Performance ROI and enjoy FULL BREAKoUT ACCESS to the many sessions from:

FREE Meeting Sciences Software (worth S$650) HR Pack worth S$200 Networking luncheon Spa Treatment (worth S$75) Speaker notes from 3 streams See back cover to register




3:15pm-4:00pm Measuring the Impact of Training EffectivelyJeffery BerkChief Operating Officer, Knowledge Advisors &Roy MageeRegional Vice President, AchieveGlobal


Corporate Learning

2:30pm-3:15pm Driving Functional and Behavioural Competencies Across the GlobeBrian StantonGlobal Head of Learning & Development - Customer & Product TrainingRolls-Royce plc

11:45am -12:30pm Creating Resilient & Productive TeamsBeth TerryPresident, Professional Speaker, Author & Trainer

11:00am-11:45am How the New Generation is Changing the Way We Think about Learning and DevelopmentChristopher Goh Soon KeatDirector, Global Learning and Leadership DevelopmentAgilent Technologies, Inc.

12:30pm-1:15pm Different Stages of Psychological Development and What They Mean for Your EmployeesKatherine CrowleyPsychologist, Author and Speaker

11:45am-12:30pm Human Capital Strategy Delivers Business Results!Larry GouldChief ExecutiveAustralia-wide Business Training

12:30pm-1:15pm Creating the Confident and Mastery Driven Organisation through Emotional Intelligence: The Story of Confidence Based Learning™Scott Halford, CSPSpeaker, Author and Adult Educator

9:00am-9:45am Developing a Successful Learning Strategy Across the Region and Around the GlobeGyan NagpalRegional Head of Learning & Development, Asia PacificDeutsche Bank AG

2:30pm-3:15 Shared Future: How Learning Appreciation Will Maximise Performance and EngagementRobert WhittakerFounder & Managing Director

10:30am-11:15am Sharpening the Competitive Edge of Human CapitalYong Fook ChyiDeputy Director Human Resources DivisionNational Parks Board

9:45am-10:30am Make Learning Matter In Your OrganisationNishant KasibhatlaTrainer, Speaker, Author & Grand Master of Memory





DAY oNE - 6th May 2010 DAY TWo - 7th May 2010

5:15pm End



5:15pm End


REGISTRATIoN BoNUSBook now for the Corporate Learning and enjoy:


PLUS Register to attend the Corporate Learning and enjoy FULL BREAKoUT ACCESS to the many sessions from:

FREE Meeting Sciences Software (worth S$650) HR Pack worth S$200

Networking luncheon Spa Treatment (worth S$75) Speaker notes from 3 streams See back cover to register

Performance ROI

Solutions Workshops






2:30pm-3:15pm Do You Have What It Takes To Be a More Caring Employer?Laurence WongSenior Vice President & General Manager, Partnership Distribution NTUC Income

11:00am-11:45am Insights into a new Generation of Employee BenefitsLena Tsia, Director, Group Business – Prudential Assurance Company SingaporeKevin Rice, Managing Director- Empower

Compensation & Benefits PruFlexBen – The first ‘flex-in-a-box’ plan for Singapore

9:00am-9:45am The Talent Pipeline Solution : The Business ImperativeDavid J. S WinfieldExecutive Director and CEO International Centre for Leadership in Finance

4:30pm-5:15pm Designing a Personal Development Strategy to Create a Self-Empowered WorkforceNicola Cook FInstSMMInternational Speaker, Author and Executive Director Aurora Consulting

11:00am-11:45am How You Can Deliver Value and Maximise Your Corporate Travel Budget with Effective Corporate Travel PracticesAndy Michaels LimGeneral ManagerBonvo Travel

11:45am-12:30pm Measuring and Demonstrating ROI Through Innovative Reward Strategies - Flexible BenefitsMarcus UnderhillGlobal Reward Director Thomsons Online Benefits Pte Ltd


Solutions Workshops





DAY oNE - 6th May 2010

4:30pm-5:15pm Employee Engagement Uncovered - An Inside Look at Some of the Most Respected Companies in the World and Their Employee Engagement StrategiesScott FriedmanInternational Speaker and Author

2:30pm-3:15pm What Works and What Doesn’t in Building a Superior Service CultureRon KaufmanAuthor and Customer Service Expert UP Your Service! College

3:45pm-4:30pm HR Innovations for 2020Tim DartonSenior Director Human Capital Management Solutions Oracle Corporation, Asia Pacific

1:45pm-2:30pm Talent, Pensions and Future Retention IssuesPaul ColleyHR Insight & Key Account ManagerZurich Corporate Life & Pensions

12:30pm-1:45pm Lunch Break

1:45pm-2:30pm A New Agenda For HR: Building The Workforce For

The Future David Ludlow Vice President, Human Capital Management Strategy, Suite Solution Management, SAP


5:15pm End

9:45am-10:30am From Recession to Recovery: Changing Employee Opinions as Singapore Recovers from the RecessionDr Brent RugeHead of Employee Surveys, South East Asia Towers Watson


11:45am-12:30pm Secrets to Health and the Effective Use of Technology in Containing Healthcare CostDr Low Lee YongFounder and CEO MHC Asia Group

12:30pm-1:45pm Lunch Break

3:15pm-4:00pm PANEL DISCUSSION: HR Challenges Today Solutions & Strategies for HR


5:15pm End

FREE Meeting Sciences Software (worth S$650) HR Pack worth S$200 Spa Treatment (worth S$75) Speaker notes from Workshops Solutions stream See back cover to register

REGISTRATIoN BoNUSBook now for the Solutions Workshops and enjoy:


HR SUMMIT 20106 & 7 May 2010 • Suntec Singapore International Convention & Exhibition Centre


REGISTER NoW AND SAVE 60%* - EXPIRES 31 MARCH 2010

Leaders Forum Talent Management Performance ROI

Corporate Learning Solutions Workshops

Book now for Leaders Forum and enjoy:

60% DISCOUNT*

Register to attend Leaders Forum & enjoy ACCESS ALL AREAS.Free breakout access to any of the sessions from:

Talent ManagementPerformance ROI


FREEMeeting Sciences Software

(worth S$650)HR Pack worth S$200

Spa Treatment (worth S$75)

VIP networking luncheons & refreshmentsSpeaker Notes from all streams

Early bird price S$599+ GSTNormal price S$1,499 + GST

Book now for Talent Management and enjoy:

FREE Meeting Sciences Software

(worth S$650) HR Pack worth S$200


Networking luncheons & refreshmentsSpeaker Notes from 4 streams

Performance ROICorporate Learning

Solutions Workshops

Register to attend

Talent Management & enjoy full breakout access to any of the sessions from:

Book now for Performance ROI and enjoy:




Networking luncheons & refreshments Speaker Notes from 3 streams


Register to attend

Performance ROI & enjoy full breakout access to any of the sessions from:

Book now for Corporate Learning and enjoy:




Networking luncheons & refreshmentsSpeaker Notes from 3 streams

Solutions Workshops

Register to attend

Corporate Learning & enjoy full breakout access to any of the sessions from:

Performance ROI

Book now for Solutions Workshops and enjoy:

FREEMeeting Sciences Software (worth S$650)

HR Pack worth S$200


Speaker Notes from the Solutions Workshops stream

Please note, lunch and refreshments are NOT included in the

Solutions Workshops stream.

60% DISCOUNT*Early bird price S$399 + GSTNormal price S$999 + GST




( (65) 6423 4631

* [email protected]

(65) 6423 4632

: www.hrsummit.com.sg

eaSy wayS tO ReGiSteR4

RegistRationYes, I would like to register for HR Summit 2010. Please reserve:

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* TeRMS & COndITIOnS The organisers reserve the right in unforeseen circumstances to change the content of any published particulars without liability. Payment must be received prior to the event. Early bird discounts not applicable to Service Providers. Key Media reserves the right to refuse registration without further explanation. All cancellations must be received in writing 28 days prior to the event or 100% cancellation fee applies. In the event that a registered attendee fails to attend, 100% of the event fee remains due. Substitute delegate(s) are welcome with 10 working days prior notice.

Leaders Forum seats

Talent Management seats

Performance ROI seats

Corporate Learning seats

Solutions Workshops seats

SIGNATURE:

Early bird discount expires 31 March 2010 CODE: Sera

Fax Back to (65) 6423 4632

Further group discounts:5 - 9 attendees = 5%10 -19 attendees = 10%20 and above attendees = 15%

HR Summit Booklet -Sera

Documents

Transcript of HR Summit Booklet -Sera