Post on 03-Dec-2014
description
Scaling Voice Picking to other DC applications
Mark Kushner, Chief Operating OfficerLloyed Lobo, Director of Business Development
Rich Hayden, Director of Business Development, Voxware
Agenda
2
Intro to Voice Picking
Receiving, Put-away & Replenishment
Loading
Productivity Management & Load Balancing
Q&A
Scaling Voice Picking to other DC Applications
Company Overview
3
Over 30 years of long-standing client relationships
Strong team of Systems Analysts, Engineers, Software Developers, Project Managers & Customer Support
Operations Assessment & ROI Analysis
Best of Breed - Lights, Voice, RF, MHE…
Single connection to WMS, ERP and/or host systems
Wave Optimization, Waveless Processing
Productivity Management, Reporting & Load Balancing
AL Systems provides clients with Warehouse Control System and Order Fulfillment solutions that optimize the flow of merchandise through their distribution centers.
Scaling Voice Picking to other DC Applications
Intro to Voice Picking
4
Designed for applications with:
Large number of SKUs & diverse products with low pick density
Over 5 warehouse operators
High labor costs and excessive overtime
High cost of errors
Large volumes of repetitive tasks
High turnover and/or seasonal workforce
Culturally diverse workforce
Special processing requirements
Manual processes, redundant areas
Scaling Voice Picking to other DC Applications
Benefits
5
Under 12 month ROI
Increased Accuracy – to over 99.9%
Improved Productivity – Over 30% from RF and 2X from paper
Elimination of Paper Lists, Labels, QA
Productivity Management & Load Balancing
Broadcast Messages
Rapid Training – Day not Weeks
Increased Safety – Less Accidents
Scaling Voice Picking to other DC Applications
Voice Solution Components
6
OrdersOrders
WavesWaves
Order Information: Order 9, Line 1, SKU ABC, Qty 9, Zone D, Loc A101, CD 11…
Voice Prompt : “Go to Location A101” “Check 11” – “Pick 9” “Grab 9”
DynaPro – Order Management Voice hardware
DynaPick Voice with Voxware Recognizer
Scaling Voice Picking to other DC Applications
DynaPro – Order Management
7Scaling Voice Picking to other DC Applications
Batch download of orders for the whole day ahead of time or continuous/real-time downloads
Order Optimization & Prioritization
Batch or real-time uploads
Voice Recognizer
8
26+ years - Speech Recognition Technology
Natural voice prompts, 28 languages, over 100 dialects
Any User, Any Unit, Any Time
99.9% Recognition Accuracy
Speaker-Trained/Speaker-Dependent
Noise Robustness – Recalibrate
Personalization – Trouble Phrases
8 Speech Recognition Patents
Continuous Speech Recognition – Word Phrases
Out-of-Vocabulary Rejection – Always Listening
Scaling Voice Picking to other DC Applications
DynaPick Voice – Functionality
9
Pick Methods Supported
Single Order Pick
Cluster Picking
Pick & Pass
Bucket Brigade
Pick Type Supported
Tote
Carton
Cart Picking
Modes
Expert
Normal
Training
Help
Repeat command
What do I say
Verification
Login
Password
Equip Audit Check
Zone ID, Cart ID
Area Safety Check
Go To Location
Quantity Picked
Skip Location
SKU, LPN, etc
Log Me Off
Triggers
Label Printing
Replenishment
Invoicing
Loading
Other
Exception Handling
Change Zone
Skip Location
Skip Pick
Pick Error
Short Pick
Empty Location
Quantity Damaged
Quantity Partial
Cart Full
Measurement
Productivity Goal
Productivity Actual
Load Balancing
Scaling Voice Picking to other DC Applications
10
DynaPick Voice –Train, Cart..
Voice Picking carts more scalable than Pick to Light carts
Build a cart of multiple orders or anorder with multiple cartons
Cart picking methodology can also be used to pick to multiple cartons on a conveyor
11Scaling Voice Picking to other DC Applications
ASN Integration
Scanner input for pallet identification
Additional product verification
Different options for put-away
Supports single pallet, multi-pallet, and rework
DynaPick Voice - Receiving, Put-away & Replenishment
12Scaling Voice Picking to other DC Applications
Coordination and verification of work zones, pallets, loads, doors, trailers and trailer locations
Ability to map loads to doors and add new trailer based on load size
Scanner input for pallet identification
DynaPick Voice - Loading
13Scaling Voice Picking to other DC Applications
Productivity Management
14Scaling Voice Picking to other DC Applications
9.5hrs (8 Hours worked w/
lunch and 2 breaks)
Any parameter used for data collection in voice can be configured to be displayed
Workers have the ability to check their productivity via the headset to ensure they’re on track
Productivity Management
15Scaling Voice Picking to other DC Applications
Load Balancing
Map workers to zones based on historical productivity and accuracy dataOR
Select Load Balancing for automatic mapping
16Scaling Voice Picking to other DC Applications
Low reach density applications
Hands & eyes free, eliminates picking lists
Configurable workflow
Increased accuracy to over 99.9% - eliminates auditing
Improved Productivity – over 30% from RF and 2X from paper
Single interface to WMS, ERP and/or host
Exception handling, Triggers other functions
Productivity Management, Reporting, Load Balancing
Under 12 months ROI!
Recap
Other Resources
17
AL Systems Youtube Channel: http://www.youtube.com/alsystems
10 tips for selecting a Voice Picking Vendor: http://www.alsystems.com/10tips-voice-picking
Upcoming Events: Jan 14th 2011 – Voice v/s Lights WebinarFeb 3rd 2011 – Urban Outfitters Reno DC Tour &
Warehouse Control Best Practices Conferencehttp://www.alsystems.com/events
Further Information:Lloyed Lobo973-586-8500 x223llobo@alsysinc.com