AL Systems Voice Picking webinar

Scaling Voice Picking to other DC applications

Mark Kushner, Chief Operating OfficerLloyed Lobo, Director of Business Development

Rich Hayden, Director of Business Development, Voxware

Agenda

2

Intro to Voice Picking

Receiving, Put-away & Replenishment

Loading

Productivity Management & Load Balancing

Q&A

Scaling Voice Picking to other DC Applications

Company Overview

3

Over 30 years of long-standing client relationships

Strong team of Systems Analysts, Engineers, Software Developers, Project Managers & Customer Support

Operations Assessment & ROI Analysis

Best of Breed - Lights, Voice, RF, MHE…

Single connection to WMS, ERP and/or host systems

Wave Optimization, Waveless Processing

Productivity Management, Reporting & Load Balancing

AL Systems provides clients with Warehouse Control System and Order Fulfillment solutions that optimize the flow of merchandise through their distribution centers.


Intro to Voice Picking

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Designed for applications with:

Large number of SKUs & diverse products with low pick density

Over 5 warehouse operators

High labor costs and excessive overtime

High cost of errors

Large volumes of repetitive tasks

High turnover and/or seasonal workforce

Culturally diverse workforce

Special processing requirements

Manual processes, redundant areas


Benefits

5

Under 12 month ROI

Increased Accuracy – to over 99.9%

Improved Productivity – Over 30% from RF and 2X from paper

Elimination of Paper Lists, Labels, QA

Productivity Management & Load Balancing

Broadcast Messages

Rapid Training – Day not Weeks

Increased Safety – Less Accidents


Voice Solution Components

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OrdersOrders

WavesWaves

Order Information: Order 9, Line 1, SKU ABC, Qty 9, Zone D, Loc A101, CD 11…

Voice Prompt : “Go to Location A101” “Check 11” – “Pick 9” “Grab 9”

DynaPro – Order Management Voice hardware

DynaPick Voice with Voxware Recognizer


DynaPro – Order Management

7Scaling Voice Picking to other DC Applications

Batch download of orders for the whole day ahead of time or continuous/real-time downloads

Order Optimization & Prioritization

Batch or real-time uploads

Voice Recognizer

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26+ years - Speech Recognition Technology

Natural voice prompts, 28 languages, over 100 dialects

Any User, Any Unit, Any Time

99.9% Recognition Accuracy

Speaker-Trained/Speaker-Dependent

Noise Robustness – Recalibrate

Personalization – Trouble Phrases

8 Speech Recognition Patents

Continuous Speech Recognition – Word Phrases

Out-of-Vocabulary Rejection – Always Listening


DynaPick Voice – Functionality

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Pick Methods Supported

Single Order Pick

Cluster Picking

Pick & Pass

Bucket Brigade

Pick Type Supported

Tote

Carton

Cart Picking

Modes

Expert

Normal

Training

Help

Repeat command

What do I say

Verification

Login

Password

Equip Audit Check

Zone ID, Cart ID

Area Safety Check

Go To Location

Quantity Picked

Skip Location

SKU, LPN, etc

Log Me Off

Triggers

Label Printing

Replenishment

Invoicing

Loading

Other

Exception Handling

Change Zone

Skip Location

Skip Pick

Pick Error

Short Pick

Empty Location

Quantity Damaged

Quantity Partial

Cart Full

Measurement

Productivity Goal

Productivity Actual

Load Balancing


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DynaPick Voice –Train, Cart..

Voice Picking carts more scalable than Pick to Light carts

Build a cart of multiple orders or anorder with multiple cartons

Cart picking methodology can also be used to pick to multiple cartons on a conveyor


ASN Integration

Scanner input for pallet identification

Additional product verification

Different options for put-away

Supports single pallet, multi-pallet, and rework

DynaPick Voice - Receiving, Put-away & Replenishment


Coordination and verification of work zones, pallets, loads, doors, trailers and trailer locations

Ability to map loads to doors and add new trailer based on load size

Scanner input for pallet identification

DynaPick Voice - Loading


Productivity Management


9.5hrs (8 Hours worked w/

lunch and 2 breaks)

Any parameter used for data collection in voice can be configured to be displayed

Workers have the ability to check their productivity via the headset to ensure they’re on track

Productivity Management


Load Balancing

Map workers to zones based on historical productivity and accuracy dataOR

Select Load Balancing for automatic mapping


Low reach density applications

Hands & eyes free, eliminates picking lists

Configurable workflow

Increased accuracy to over 99.9% - eliminates auditing

Improved Productivity – over 30% from RF and 2X from paper

Single interface to WMS, ERP and/or host

Exception handling, Triggers other functions

Productivity Management, Reporting, Load Balancing

Under 12 months ROI!

Recap

Other Resources

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AL Systems Youtube Channel: http://www.youtube.com/alsystems

10 tips for selecting a Voice Picking Vendor: http://www.alsystems.com/10tips-voice-picking

Upcoming Events: Jan 14th 2011 – Voice v/s Lights WebinarFeb 3rd 2011 – Urban Outfitters Reno DC Tour &

Warehouse Control Best Practices Conferencehttp://www.alsystems.com/events

Further Information:Lloyed Lobo973-586-8500 [email protected]

AL Systems Voice Picking webinar

Technology

Transcript of AL Systems Voice Picking webinar