Download - Social media marketing, Community Management en Social Businesses

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Page 1: Social media marketing, Community Management en Social Businesses

Social Media Marketing en Community Management

Page 2: Social media marketing, Community Management en Social Businesses

Vragen?

Page 3: Social media marketing, Community Management en Social Businesses

Wie ben ik?

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Page 5: Social media marketing, Community Management en Social Businesses

Afgelopen week

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InhoudEen social businessCrisiscommunicatieTransformatieSocial Media Marketing/ Social Business Marketingcommunicatie uitdagingenPraktijkPersonal Branding

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1. Onderzoek 2. Luister en analyseer

3. Reageer

4. Participeer

5. Tell your story en engageer

6. Evalueer

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Social Business

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Next generation

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Page 9: Social media marketing, Community Management en Social Businesses

Een social businessCrisiscommunicatieTransformatieSocial Media Marketing/ Social Business Marketingcommunicatie uitdagingenPraktijkPersonal Branding

www.gijsmolsbergen.nl | @Gijs_Molsbergen | Gijs Molsbergen Communicatie © | [email protected] | +31 6 44405742

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Crisiscommunicatie

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Case study

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www.gijsmolsbergen.nl | @Gijs_Molsbergen | Gijs Molsbergen Communicatie © | [email protected] | +31 6 44405742

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www.gijsmolsbergen.nl | @Gijs_Molsbergen | Gijs Molsbergen Communicatie © | [email protected] | +31 6 44405742

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www.gijsmolsbergen.nl | @Gijs_Molsbergen | Gijs Molsbergen Communicatie © | [email protected] | +31 6 44405742

Wat ging goed? Wat ging minder goed?

Keyword Research

Monitoring

Monitor Reports

Interactie

Reactie

Evaluatie

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www.gijsmolsbergen.nl | @Gijs_Molsbergen | Gijs Molsbergen Communicatie © | [email protected] | +31 6 44405742

Page 16: Social media marketing, Community Management en Social Businesses

Een social businessCrisiscommunicatieTransformatieSocial Media Marketing/ Social Business Marketingcommunicatie uitdagingenPraktijkPersonal Branding

www.gijsmolsbergen.nl | @Gijs_Molsbergen | Gijs Molsbergen Communicatie © | [email protected] | +31 6 44405742

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Inschattingsvermogen

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Transformatie

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Transformatie

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Een social businessCrisiscommunicatieTransformatieSocial Media MarketingMarketingcommunicatie uitdagingenPraktijkPersonal Branding

www.gijsmolsbergen.nl | @Gijs_Molsbergen | Gijs Molsbergen Communicatie © | [email protected] | +31 6 44405742

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www.gijsmolsbergen.nl | @Gijs_Molsbergen | Gijs Molsbergen Communicatie © | [email protected] | +31 6 44405742

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Governance/ Structuur

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www.gijsmolsbergen.nl | @Gijs_Molsbergen | Gijs Molsbergen Communicatie © | [email protected] | +31 6 44405742

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www.gijsmolsbergen.nl | @Gijs_Molsbergen | Gijs Molsbergen Communicatie © | [email protected] | +31 6 44405742

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Simpel?

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Return on Investment

Type conversie:

• Aanmeldingen nieuwsbrief• Click Through Rates• Subscriptions • Downloads Whitepapers• Members • Shares• Clicks• Etc.

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“Social is not an objective”

• KPI’s• Doe onderzoek naar je doelgroep• Monitor• Engage• Schrijf en deel content• Evalueer

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De organisatie

Decentralisatiewww.gijsmolsbergen.nl | @Gijs_Molsbergen | Gijs Molsbergen Communicatie © | [email protected] | +31 6 44405742

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Ken je deze nog?

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Toen

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Taylor Guitar

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Nu

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Binary code

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Review Company

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Beeldvorming

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www.gijsmolsbergen.nl | @Gijs_Molsbergen | Gijs Molsbergen Communicatie © | [email protected] | +31 6 44405742

Page 44: Social media marketing, Community Management en Social Businesses

Een social businessCrisiscommunicatieTransformatieSocial Media MarketingMarketingcommunicatie uitdagingenPraktijkPersonal Branding

www.gijsmolsbergen.nl | @Gijs_Molsbergen | Gijs Molsbergen Communicatie © | [email protected] | +31 6 44405742

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Uitdagingen

• Verificatie• Overpeinzing• Coördinatie• Privacy• Marketing (met

mensen)

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Your brand: A Media Company

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Doelen organisaties

1. Sneller2. Slimmer3. Socialer

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Sneller

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Slimmer

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Heel slim

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Nu

Socialer

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Drie heilige woorden

Bedankt

en

Sorry

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Page 54: Social media marketing, Community Management en Social Businesses

Een social businessCrisiscommunicatieTransformatieSocial Media MarketingMarketingcommunicatie uitdagingenPraktijkPersonal Branding

www.gijsmolsbergen.nl | @Gijs_Molsbergen | Gijs Molsbergen Communicatie © | [email protected] | +31 6 44405742

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Worst-Case Scenario

Non-believers

Angst

Kosten

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‘Antenne-functie’

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Onwetendheid

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Page 58: Social media marketing, Community Management en Social Businesses

Een social businessCrisiscommunicatieTransformatieSocial Media MarketingMarketingcommunicatie uitdagingenPraktijkPersonal Branding

www.gijsmolsbergen.nl | @Gijs_Molsbergen | Gijs Molsbergen Communicatie © | [email protected] | +31 6 44405742

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You’re a brand

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Be Social

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Ambassadeur

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[email protected]_Molsbergen

Gijs Molsbergen

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Tools

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