WelcomeDigitaal Kantoor & Mobile Business

#BusinessMeetsIT

Nice to meet you. I’m William

( @wvisterin )

• Editor in Chief Smart Business Strategies

• B2B Manager at Minoc Media Services (smartbiz.be)

• Keynote speaker Business Meets IT(businessmeetsit.be)

• Business Technology Analyst

• Business & IT Journalist

Nice to meet you. I’m William

( @wvisterin )

Smart Business Strategies

Smart Business Strategies

• The only Belgian IT magazine that takes the business manager in perspective

• Business decision maker

• Target audience: managing director, IT manager, HR manager, marketing manager,...

• Understandable and strategy focused

• Cases & user centric

• Business IT magazine that matters

Business Meets IT – Agenda Mobile Business

• 9.30: Keynote: William Visterin, Smart Business & Business Meets IT

• 9.55: Keynote: Jan Van de Poel, Mobility Expert Flow Pilots Hoe mobiel uw bedrijf (en bedrijfsmodel) verandert

• 10.25: Keynote: Hans Tubbax, Thomas MoreInformatie management anno 2014: wat is voor uw bedrijf van tel?

• 10.55: Break

• 11.10: Customer case 1: Joris Meeussen, CEO - Eosol

• 11.35: Customer Case 2: Kris Lowet, IT - Wit-Gele Kruis Limburg

• 12.00: Customer Case Competition: Toepark

• 12.20: Walking Dinner

Business Meets IT – Agenda Digitaal Kantoor

• 9.30: Keynote: William Visterin, Smart Business & Business Meets IT

• 9.55: Keynote: Jan Van de Poel, Mobility Expert Flow Pilots Hoe mobiel uw bedrijf (en bedrijfsmodel) verandert

• 10.25: Keynote: Hans Tubbax, Thomas MoreInformatie management anno 2014: wat is voor uw bedrijf van tel?

• 10.55: Break

• 11.10: Customer case 1: Cindy Creël, Procurement Manager -Thomas Cook

• 11.35: Customer Case 2: David De Keukelaere, Diensthoofd - OCMW Gent

• 12.00: Closing Keynote: Pieter Breyne, Co-Leader PwC Global e-Invoicing and e-Archiving Network

• 12.20: Walking Dinner

4-3-2

44 trends in IT

Trend 1.

Mobile

2003

Wat gebeurt er in meer dan 15 jaar technologische evolutie ?

1998

2008

New game, new party

2014

Post PC

Smart Business, 2014

Consumerization: Tablet

Smart Business, 2014

Most popular enterprise apps?

Welke mobile apps vindt u het belangrijkst voor uw werk?

Messaging & agenda: 62%

Social media: 5%

News & weather: 20%

Business apps (BI, CRM, ERP,…): 13%

Source: Smart Business Strategies & ZDNet.be , 2014

And The Future?

Modular phone

Googles zelfrijdende auto

Wearables

Trend 2.

Cloud

Trends top 10

Smart Business, 2014

Clouds are everywhere…

… but often in a different format

Trend 3.

Social

DigitalGeneration

Generation Y=

Mobile &

Digital

“Hallo Natalia,

Ik ben een grote

fan van u”

“””Ik heb al

uw liedjes

gedownload

via YouTube”

DigitaleGeneratie

(bis)

Letter toSanta…

Trend 4.

BigData

x 15= Growth digital universeNext 7 years

From 3 zettabytes(= 40 billion terabyte)

To > 40 zettabytes (in 2020)

Drivers of Big Data

• Social media

• Internet

• Machine to Machine

• Digitalization

Drivers of Big Data

Meisje met de parel (Johannes Vermeer)

Welkom in het Selfie tijdperk

Drivers of Big Data

• Social media

• Internet

• Machine to Machine

• Digitalization

How Digital is your Office?

Do you work in a Digital Office?

• Yes 61%

• No 39%

Source: Smart Business, InfoSecurity, 2014, N= 170

Digitaal kantoor: Stand van Zaken

Show me the money

Market Share content management

Smart Business, 2014

Research: Digitaal Kantoor

• Document Management / Collaboration

Belgian Market Survey - Computer Profile, october 2014

•

Trends so far…

MobileCloudSocial

Big Data

3Sorts of IT

(in a company)

1.

Core IT

Core IT• Process based

• Internal IT: employees

• Traditional IT (hardware, software, telecom,...)

• Between 75% and 80% of IT budget

2.

Edge IT

Edge IT• Customer based

• External IT: customers & visitors

• New IT (mobile apps, marketing automation, micro

sites,…)

• Between 20% and 25% of IT budget

IT investmentsin Belgium?

Investments Software

1 software investment out of 4

is customer driven

Investeringen Software

Gartner Prediction:

“By 2017 the Chief Marketing will spend more on IT than the CIO”

“It’s a new game”

3.

ShadowIT

BYOT

E-mail in the public cloud in Belgium?

10%Source: Cogetix, Smart Business, N= 23.000 BelgianCompanies

Do you use cloud storage for workrelated content?

• Yes, Dropbox 37%

• Yes, Google Drive 11%

• Yes, Skydrive / Onedrive 13%

• Yes, other cloud service 6%

• No, not for work related content 34%

Source: Smart Business, InfoSecurity, 2013, N= 235

OK, but what about

my IT?

2main

requirementsin IT

Your IT department

10 yearsago….

How users and programmers see each other

Worst jobs to have?

Worst jobs to have? *

1. Phone sex operator

2. Ferry cabin cleaner

3. IT-manager

* Indianapolis Business Journal

How your IT-department

changed the last 10 years

Two Requirements

1.Business Value

2.Agility

Source: Harvard Business Review

Wrap Up

And finally…

Today…

Go forMobile & Digital

Heaven

Heaven is…

- where the police are British,- the chefs Italian,- the mechanics German,- the lovers Brazilian,- and… it's all organized by the Swiss.

… not forMobile & Digital

HELL

Hell is…

- where the police are German,- the chefs British,- the mechanics Italian - the lovers Swiss,- and… it's all organized by the Brazilians.

Kind regards,

William Visterin

E-mail: William@minoc.com

Twitter: @wvisterin