Welcome Pack

The Important Bits

Whether you are bills inclusive or not please write down your meter readings here and email them to rent@uni-2.co.uk along with your property address. We can keep these on file and if you ever have an issue with any utility suppliers we can act as proof for your meter readings:

Meter readings:

MOVE IN XMAS EASTER END

GAS

WATER

ELECTRIC (1)

ELECTRIC (2)

Once you have written these figures down then you will need to contact the relevant utility suppliers to set up your bills (if these aren’t already included)! There are many suppliers to choose from and uswitch offer you the chance to compare prices! Alternatively many students have been using a company called ‘Glide’ which set everything up for you! The choice is yours and if you ever need advice then one of our friendly team will be happy to help!

Change of details If any of your details have changed i.e. mobile number, email address etc then please send an email to rent@uni-2.co.uk with your full name and property address so we can update our system. If we don’t have the updated info you could miss out on some of the great deals we will be offering throughout your tenancy!

Council TaxAs long as you are a full time student you will be exempt from this! Both Nottingham Trent University and the University of Nottingham send-off lists to the Council informing them of who is a full time student. If you do receive a council tax letter then for:

University of Nottingham Students - Check back of pack page:

Nottingham Trent Students -Check back of pack page:

The only people who the University don’t submit to the council are student nurses. Student nurses must contact the Division of Nursing Student Services at Queens Medical Centre, B Floor for the relevant document Tel: 0115 82 30850.

Damp and MouldDamp and Mould can appear in any sized property no matter how old or new it is! Follow this link for a great guide into the different ways mould etc can appear and how to avoid it happening! GuideWe are always here to help and so if you need more advice then please don’t hesitate to be in touch.

BinsBe sure to familiarise yourselves with the local collection days. We are not responsible for making sure your bins are put out and brought in on time!If you type your postcode into the following link it will tell you all you need to know: Bin Collection Info

Maintenance Issues• If throughout your tenancy you come across an issue then please email the issue along

with your full name and property address to: rent@uni-2.co.uk attaching pictures can also help us diagnose/rectify any issues much quicker!

• Please read the following tips before submitting your issue;• Be sure to regularly use Mr Muscle or any other household brand in your toilets, sinks,-

showers etc to prevent blockages.• If you have a dishwasher, washing machine and drier then ensure you regularly clean

the filters and seals as these collect lots of waste, dust etc and can cause them to stop functioning properly.

• Each property is supplied with full working light bulbs. You will find throughout your stay that some may stop working. Your local supermarket or DIY store will supply these. Just make sure whenever you change a light bulb that the light bulb you are removing has cooled down and that the power is off! If the light bulb is in an unreachable position then let us know and we will send someone down.

• If your power switches off then locate the fuse box and switch whichever has tripped back to on. (Please email rent@uni-2.co.uk with your full name, address and what fuse had tripped)

EmergenciesIn the case of an emergency that can’t wait then please contact us on 0115 8708069. Emergencies are if there is a danger to health or risk to safety and security of residents, the buildings and tenants belongings. Such emergencies are usually, severe leaks, burglaries or if it’s the winter and your heating stops.You will be charged if a call out is made and no emergency is found. The cost of which starts from £40 depending on who is called out.If there is a leak then locate the stop tap and turn off the water. If water stops then this will be a non-emergency and so report the normal way and we will send a plumber out ASAP. If the leak doesn’t stop then please call us on 0115 8708069.

If you are locked out of your property then the following charges will be applied:

- £20 during working hours.- £50 outside of office hours.- £30 Replacement key (Keys will only be replaced during office hours)- £100 Replacement of fob (Fobs will only be replaced during office hours)

If your property has a break in then please contact us immediately. You will need to contact the local police to obtain a crime number. If you could send us this crime number then we will be able to fix any damages a lot quicker.

Local Emergency Service Numbers999 is still the number to call if you are in danger, there is a fire, accident or general fear for life.101 – Call this number for non-emergencies for Nottingham Police.

Pest ControlWhere there is waste more often than not there are pests! Ensure that all waste is properly disposed of and placed in the correct bins. This is the best way to avoid rats and any other pests.If you find pests that you can’t identify then take a picture or if it’s an insect then put in a jar and take these to the Pest Control Team at The Tourist Information Centre on Smithy Row, City Centre. They will offer you advice on how to eradicate the problem and if it is vermin they will visit the property (for free) and bait the local sewers etc. Please do not attempt to handle rats or mice. If it is another issue that involves a cost to remove then please email rent@uni-2.co.uk with your name, property address and details of the issue – If you have information from the Pest Control Team this will help us rectify the issue quicker.If any costs are accrued due to negligence i.e. rubbish not being properly disposed of or stored. Or even unclean kitchens thus leading to an ant problem then you the tenants will be responsible for the costs involved for eliminating them.

Heating InstructionsWhether you are bills inclusive or not you need to ensure that fair usage is used throughout otherwise you could find yourself having to pay a hefty bill! Please refer to your fair usage agreements if you have bills inclusive. We have set these at the national average and so shouldn’t be exceeded!

Heating instructions are found on the inside of your boilers. If these can’t be found then please email rent@uni-2.co.uk with your boiler make and model and we will send you the appropriate manual. Alternatively a simple google search should find this out for you.If you are heating the property up then please ensure you keep the heating on only for as long as necessary. Make sure that if you do have the heating on you keep the windows closed, other than when to ventilate the property.It is in fact cheaper to keep your heating on low for a longer period of time than to have it on high for a shorter period.

Noise and Anti-Social BehaviourHere at Uni2 we love a good party, really love them! Therefore we totally understand you wanting to host pre-drinks and even the occasional house party, however we would kindly ask a few things;

Firstly our whole team gets and inviteYou inform your neighbours and apologise in advance for any excess noiseKeep windows and doors closed when loud music is playingKeep geusts insideTidy up either straight after or the day after (when the hangover has ceased)Remember to lock up when you leaveHave fun.

DepositAll of your deposits have been lodged with the relevant 3rd Party companies. At Uni2 we have used the DPS – Deposit Protection Service some of your landlords have chosen MyDeposits.co.uk. Both of which are identical and the best schemes to use.The deposits will be safeguarded throughout the tenancy agreement and will be repaid to the appropriate parties at the end on the condition that we find the property in the same condition (as per your inventory) that you moved in.

RentPlease refer to your tenancy agreements for details about when your rent is due. We are an easy going bunch but we do not tolerate late rent and so please, if you think that you might be late in paying your rent then contact us in advance as possible. If rent is missing on the due date and we haven’t been suitably informed then in accordance with your tenancy agreement late letter’s will be sent out which each incur a fine. This is the most serious thing you could do to damage our relationship, we want you to have a great year and a great time here but we also have to look out for our landlords who have familys and bills to pay of their own.

I have now read all the important bits. I am well and truly clued up about my house, the rent and everything Uni2 can and will help me with.

Tick here:

Welcome to Nottingham!

You’re going to have a great time!

A little history about Nottingham;

Hi there,

Welcome to Nottingham!

Now that we have the formalities out of the way it is time to learn some cool stuff about Nottingham and your new home.

Nottingham is a hugely historical city; it has castles, caves, legends and lace mills:

The castle is located in a commanding position on a natural promontory known as “Castle Rock”, with cliffs 130 feet high to the south and west. In the Middle Ages it was a major royal fortress and occasional royal residence. In decline by the 16th century, it was largely demolished in 1649, but sufficient fragments remain to give an impression of the layout of the site. A ducal mansion later occupied the summit of the promontory. This was burnt out by rioters in 1831, and later adapted as an art gallery and museum, which remains in use today. Definitely worth a visit!

Nottingham sits upon a soft sandstone ridge, which can easily be dug with simple hand tools to create artificial cave dwellings. Indeed Nottingham was once known as Tigguo Cobauc meaning Place of Caves. The caves here are some of the oldest remaining in the city, with pottery finds dating them to 1270-1300, and were inhabited from at least the 17th century until 1845. None of the caves are natural, they were all cut into the sand-stone for use as houses, cellars and place of work by the inhabitants of the city. They are superbly cool and would make an excellent adventure for a date.

There’s so much to do around the city!

More modern stuff;

There is loads of stuff for you to do around the city.

There is the Cornerhouse which houses restaurants, bars, an air-plane simulator, a casino, a cinema and an advernture golf! This is bang in the city centre, you can spend ours in this place.

Round the corner there is The Forum, Rock City, Spanky Van Dykes (yes, that’s the name of a bar), Stealth and the Royal Theatre House.

Bars with cheap drinks lines the city, everything from £1 ‘Jager’ Bombs to fancy cocktails, you will find out about many of these from your fresher reps and through exploring but there are soe hidden gems that you will have to pick up one of our Uni2 Know magazines to find out about!

The Victoria Centre is a very good shopping centre full of major high street stores and some independant as well, it also serves as a walk through to other parts of town.

The Broad Marsh centre is a little less impressive but houses some poundstores, some decent cafes and is a walk through for Ocean & the bus station.

There are barbers and hairdressers plastered all over Nottingham, so it may take you a while to decide on your favorite but you will have a good time deciding!

Nottingham is home to some of the best vintage shop in the coun-try so go crazy and dress 70’s, 80’s or even 90’s!

There are a fair few doctors surgeries around Nottingham so to find the one closest to you and the best for any problem it would be best to google from you location. It would be avisable to take note of these as no student goes there 3-4 years of studying with-out a little mishap!

University of Nottingham Nottingham Trent University

Important places around Lenton:

Tesco Express; Sainsburys;

Dog And Topper Public House 39 Lenton Boulevard

NG7 1SA NG7 2ET

Cheap Booze:

Bargain Booze - 66 Lenton Blvd

Park Road Store - 2 Park Rd, NG7 1JG

Majestic Wine - 80 Castle Blvd, NG7 1GR

Takeaways & Hangover fixes:

Fotune Boy - 8 Lenton Blvd, , NG7 2ES

Gino’s Pizza - 119 Ilkeston Rd, NG7 3HE

Jasmin Inn - 103 Ilkeston Rd, NG7 3HA

Bars;

Bag O Nails - 60 Lenton Blvd, NG7 2EN

Sir John - 1 Ilkeston Rd, NG7 3GD

Important places around Nottingham Centre:

Tesco; Sainsburys;

Nottingham Metro Sainsburys Local 93 VICTORIA CENTRE,, 25 - 29 Wheeler Gate, NG1 2NA NG1 3QE.

There are loads of places to get cheap booze around the city! The Corner House is very nearby, it houses cafes, a cinema and a casino! All the clubs are incredibly close by and mostly in walking distance!

Takeaways & Hangover fixes:

Burger King - 8-10 Upper Parliament St, NG1 2AD

Pizza Express - 20 King St, NG1 2AS

Moulin Rouge - 5 Trinity Square

Bars;

Ye Old Trip - Brewhouse Yard, Castle Rd, NG1 6AD

Pitcher & Piano - Unitarian Church, High Pavement, NG1 1HN

Revolution - 7 Broad St, Hockley, NG1 3AJ

Why not say hi:

Office: 89 - 91 Derby Road

Email: Rent@uni-2.co.uk

Facebook: Uni2 Class 2013/2014