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TATA COMMUNICATIONS WITH SKYPE FOR BUSINESS

SETTING YOU UP FOR MORE SUCCESS




CONTENT

▪ UC MARKET TRENDS

▪ THE CHALLENGE FOR YOU

AND YOUR CUSTOMERS

▪ OUR SI PARTNER

PROPOSITION

▪ PARTNER ENGAGEMENT

FRAMEWORK




3

HOW CAN YOUR CUSTOMERS STAY AHEAD OF THE CURVE?

ENTERPRISE PATH TO TRANSFORMATION

TODAY TOMORROW

Source: Wainhouse Research 2015




4

MEANWHILE, THE MARKET IS MOVING FROM REGIONAL TO

GLOBAL… HOW DO YOU DELIVER?

Yesterday Today

• Regional deployments

• Up to 3,000 endpoints

• VoIP + limited UCC functions

• Global deployments

• 10,000+ endpoints

• Full UCC functionality

REGIONAL GLOBAL

2015 Gartner report: Unified Communications Market Transformation to the Cloud




THE CHALLENGE

What’s the current state of UC

for your customers?




6

WELL, IT’S COMPLICATED…

NO SINGLE VENDOR owns and delivers an

overall UC service

MULTIPLE, COMPLEX, AND COMPETING

PLATFORMS to deliver UC

NO CONSISTENCY in the user experience

across platforms and locations

IT FOCUS ON TACTICAL MANAGEMENT

versus strategic initiatives for business

SUB-OPTIMAL SERVICE LEVELS with

limited visibility and control

OUT OF DATE SOLUTIONS and enterprises

struggle between leveraging their existing

investments and offering latest technology

MULTIPLE

VENDORS

Audio + Web

Conferencing

Collaboration

Apps

Telephony Contact

Center

Mobility

Network

IM&P

Video

Conferencing

TDM/SIP

Trunking

Messaging




7

…AND ENTERPRISES HAVE TO WEAVE IT ALL TOGETHER…

Collaboration

AppsTelephony

Contact

CenterMobilityIM&P

Audio + Web

ConferencingNetwork

Video

Conferencing

TDM/SIP

TrunkingMessaging




8

YOU HAVE BIGGER CHALLENGES

SYSTEMS

INTEGRATOR

Inter-op

infrastructure

Service levels

Migration Network

sourcing

Regulatory

risks

Competence

In SIP services

Complex

integration

Retaining core

differentiation

Competition

from CSPs

Hosting infra

For cloud

SUPPORTING CUSTOMERS GLOBALLY

while you have a regional footprint

HEAVY INVESTMENT required to face up to

the competition from cloud providers

REGULATORY COMPLIANCE is taking away

the competitive advantage in key markets

STAYING AHEAD of the quickly evolving telco

and platform providers’ capabilities

SOURCING ONLY WHAT YOU NEED and

retain your core competence

SERVICE LEVELS customers need are going

beyond your control




9

A REALITY GAP IS EVIDENT FOR YOUR CUSTOMERS

• Solution to make full use

of their Office 365 E3/4/5

licenses

• Interoperability with

existing video endpoints

and B2B

• Resiliency and QoS.

• End to end service path

visibility

• Smooth transition and

release management.

• Future-ready service.




10

WE EMPOWER YOU TO CLOSE THIS REALITY GAP

Partners drives

Technologychoices for customers

Partner owns

Salesrelationship

Partner co-creates

Marketingstrategy

Partner decides

Supportsystems and processes

Tata Communications

with Skype for Business

Influence your

customer’s UC life

cycle through:

• Skype for

Business,

• Jamvee unified

conferencing

• SIP trunks

Gain through our

perspective and

create a winning go-

to-market strategy:

• Jointly (JGTM)

• White label

• Value added

resale

Use your customer

relationships to sell

while flexibly

sourcing from us

• Wholesale

• Pay as you go

Choose what suits

you and your

customers:

• L1 – L4 support

desk integration

• Ticketing

systems

integration

• Billing

integration`




11

GLOBAL SOLUTION WITH REGIONAL POINTS OF PRESENCE

OUR SKYPE FOR BUSINESS INVESTMENT ?

WORLDWIDE NETWORK

SKYPE FOR BUSINESS

POPS

http://map.tatacommunications.com/#/

We are the only

carrier with:

• Global POPs

and also a node

in India

• Service platform

supporting

dedicated and

v-dedicated

builds

• End to end

service visibility

http://map.tatacommunications.com/#/




12

TATA COMMUNICATIONS BY THE NUMBERS

ONLY IP BACKBONEIN THE TOP 5 IN 5 CONTINENTS

OF THE INTERNET ROUTES

ARE ON OUR NETWORK

24%OVER

1 OUT OF 2MOBILE NETWORKS CONNECT WITH US

ONLY WHOLLY-OWNEDSUBSEA CABLE NETWORK THAT

CIRCLES THE GLOBE

GARTNER MAGICQUADRANT LEADERFOR GLOBAL NETWORK SERVICE PROVIDER

2014 and 2015

WE CONNECT

8 OUT OF 10OF THE MOST POPULAR WEB DESTINATIONS




13

OUR PLATFORM: WE’VE GOT THE BREADTH AND DEPTH

APPLICATIONS

DATA CENTER

SIP

MPLS

PHYSICAL

TRANSPORT

INTEGRATED SLA

ONE SOLUTION

SKYPE FOR

BUSINESS

ENTERPRISE

VOICE

SERVICES

UNIFIED

CONFERENCING

AUDIO, WEB

& VIDEO

HOSTED

CONTACT

CENTRE




NEXT STEPS

The journey towards a mutually

beneficial partnership

NEXT STEPS

SETTING YOU UP FOR MORE SUCCESS - Tata Communications€¦ · tatacommunications.com | @tata_comm...

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Transcript of SETTING YOU UP FOR MORE SUCCESS - Tata Communications€¦ · tatacommunications.com | @tata_comm...