tatacommunications.com | @tata_comm
tatacommunications-newworld.com | youtube.com/user/tatacomms
© 2015 Tata Communications. All Rights Reserved. TATA COMMUNICATIONS and TATA are trademarks of Tata Sons Limited in certain countries.
TATA COMMUNICATIONS WITH SKYPE FOR BUSINESS
SETTING YOU UP FOR MORE SUCCESS
tatacommunications.com | @tata_comm
tatacommunications-newworld.com | youtube.com/user/tatacomms
© 2015 Tata Communications. All Rights Reserved. TATA COMMUNICATIONS and TATA are trademarks of Tata Sons Limited in certain countries.
CONTENT
▪ UC MARKET TRENDS
▪ THE CHALLENGE FOR YOU
AND YOUR CUSTOMERS
▪ OUR SI PARTNER
PROPOSITION
▪ PARTNER ENGAGEMENT
FRAMEWORK
tatacommunications.com | @tata_comm
tatacommunications-newworld.com | youtube.com/user/tatacomms
© 2015 Tata Communications. All Rights Reserved. TATA COMMUNICATIONS and TATA are trademarks of Tata Sons Limited in certain countries.
3
HOW CAN YOUR CUSTOMERS STAY AHEAD OF THE CURVE?
ENTERPRISE PATH TO TRANSFORMATION
TODAY TOMORROW
Source: Wainhouse Research 2015
tatacommunications.com | @tata_comm
tatacommunications-newworld.com | youtube.com/user/tatacomms
© 2015 Tata Communications. All Rights Reserved. TATA COMMUNICATIONS and TATA are trademarks of Tata Sons Limited in certain countries.
4
MEANWHILE, THE MARKET IS MOVING FROM REGIONAL TO
GLOBAL… HOW DO YOU DELIVER?
Yesterday Today
• Regional deployments
• Up to 3,000 endpoints
• VoIP + limited UCC functions
• Global deployments
• 10,000+ endpoints
• Full UCC functionality
REGIONAL GLOBAL
2015 Gartner report: Unified Communications Market Transformation to the Cloud
tatacommunications.com | @tata_comm
tatacommunications-newworld.com | youtube.com/user/tatacomms
© 2015 Tata Communications. All Rights Reserved. TATA COMMUNICATIONS and TATA are trademarks of Tata Sons Limited in certain countries.
THE CHALLENGE
What’s the current state of UC
for your customers?
tatacommunications.com | @tata_comm
tatacommunications-newworld.com | youtube.com/user/tatacomms
© 2015 Tata Communications. All Rights Reserved. TATA COMMUNICATIONS and TATA are trademarks of Tata Sons Limited in certain countries.
6
WELL, IT’S COMPLICATED…
NO SINGLE VENDOR owns and delivers an
overall UC service
MULTIPLE, COMPLEX, AND COMPETING
PLATFORMS to deliver UC
NO CONSISTENCY in the user experience
across platforms and locations
IT FOCUS ON TACTICAL MANAGEMENT
versus strategic initiatives for business
SUB-OPTIMAL SERVICE LEVELS with
limited visibility and control
OUT OF DATE SOLUTIONS and enterprises
struggle between leveraging their existing
investments and offering latest technology
MULTIPLE
VENDORS
Audio + Web
Conferencing
Collaboration
Apps
Telephony Contact
Center
Mobility
Network
IM&P
Video
Conferencing
TDM/SIP
Trunking
Messaging
tatacommunications.com | @tata_comm
tatacommunications-newworld.com | youtube.com/user/tatacomms
© 2015 Tata Communications. All Rights Reserved. TATA COMMUNICATIONS and TATA are trademarks of Tata Sons Limited in certain countries.
7
…AND ENTERPRISES HAVE TO WEAVE IT ALL TOGETHER…
Collaboration
AppsTelephony
Contact
CenterMobilityIM&P
Audio + Web
ConferencingNetwork
Video
Conferencing
TDM/SIP
TrunkingMessaging
tatacommunications.com | @tata_comm
tatacommunications-newworld.com | youtube.com/user/tatacomms
© 2015 Tata Communications. All Rights Reserved. TATA COMMUNICATIONS and TATA are trademarks of Tata Sons Limited in certain countries.
8
YOU HAVE BIGGER CHALLENGES
SYSTEMS
INTEGRATOR
Inter-op
infrastructure
Service levels
Migration Network
sourcing
Regulatory
risks
Competence
In SIP services
Complex
integration
Retaining core
differentiation
Competition
from CSPs
Hosting infra
For cloud
SUPPORTING CUSTOMERS GLOBALLY
while you have a regional footprint
HEAVY INVESTMENT required to face up to
the competition from cloud providers
REGULATORY COMPLIANCE is taking away
the competitive advantage in key markets
STAYING AHEAD of the quickly evolving telco
and platform providers’ capabilities
SOURCING ONLY WHAT YOU NEED and
retain your core competence
SERVICE LEVELS customers need are going
beyond your control
tatacommunications.com | @tata_comm
tatacommunications-newworld.com | youtube.com/user/tatacomms
© 2015 Tata Communications. All Rights Reserved. TATA COMMUNICATIONS and TATA are trademarks of Tata Sons Limited in certain countries.
9
A REALITY GAP IS EVIDENT FOR YOUR CUSTOMERS
• Solution to make full use
of their Office 365 E3/4/5
licenses
• Interoperability with
existing video endpoints
and B2B
• Resiliency and QoS.
• End to end service path
visibility
• Smooth transition and
release management.
• Future-ready service.
tatacommunications.com | @tata_comm
tatacommunications-newworld.com | youtube.com/user/tatacomms
© 2015 Tata Communications. All Rights Reserved. TATA COMMUNICATIONS and TATA are trademarks of Tata Sons Limited in certain countries.
10
WE EMPOWER YOU TO CLOSE THIS REALITY GAP
Partners drives
Technologychoices for customers
Partner owns
Salesrelationship
Partner co-creates
Marketingstrategy
Partner decides
Supportsystems and processes
Tata Communications
with Skype for Business
Influence your
customer’s UC life
cycle through:
• Skype for
Business,
• Jamvee unified
conferencing
• SIP trunks
Gain through our
perspective and
create a winning go-
to-market strategy:
• Jointly (JGTM)
• White label
• Value added
resale
Use your customer
relationships to sell
while flexibly
sourcing from us
• Wholesale
• Pay as you go
Choose what suits
you and your
customers:
• L1 – L4 support
desk integration
• Ticketing
systems
integration
• Billing
integration`
tatacommunications.com | @tata_comm
tatacommunications-newworld.com | youtube.com/user/tatacomms
© 2015 Tata Communications. All Rights Reserved. TATA COMMUNICATIONS and TATA are trademarks of Tata Sons Limited in certain countries.
11
GLOBAL SOLUTION WITH REGIONAL POINTS OF PRESENCE
OUR SKYPE FOR BUSINESS INVESTMENT ?
WORLDWIDE NETWORK
SKYPE FOR BUSINESS
POPS
http://map.tatacommunications.com/#/
We are the only
carrier with:
• Global POPs
and also a node
in India
• Service platform
supporting
dedicated and
v-dedicated
builds
• End to end
service visibility
tatacommunications.com | @tata_comm
tatacommunications-newworld.com | youtube.com/user/tatacomms
© 2015 Tata Communications. All Rights Reserved. TATA COMMUNICATIONS and TATA are trademarks of Tata Sons Limited in certain countries.
12
TATA COMMUNICATIONS BY THE NUMBERS
ONLY IP BACKBONEIN THE TOP 5 IN 5 CONTINENTS
OF THE INTERNET ROUTES
ARE ON OUR NETWORK
24%OVER
1 OUT OF 2MOBILE NETWORKS CONNECT WITH US
ONLY WHOLLY-OWNEDSUBSEA CABLE NETWORK THAT
CIRCLES THE GLOBE
GARTNER MAGICQUADRANT LEADERFOR GLOBAL NETWORK SERVICE PROVIDER
2014 and 2015
WE CONNECT
8 OUT OF 10OF THE MOST POPULAR WEB DESTINATIONS
tatacommunications.com | @tata_comm
tatacommunications-newworld.com | youtube.com/user/tatacomms
© 2015 Tata Communications. All Rights Reserved. TATA COMMUNICATIONS and TATA are trademarks of Tata Sons Limited in certain countries.
13
OUR PLATFORM: WE’VE GOT THE BREADTH AND DEPTH
APPLICATIONS
DATA CENTER
SIP
MPLS
PHYSICAL
TRANSPORT
INTEGRATED SLA
ONE SOLUTION
SKYPE FOR
BUSINESS
ENTERPRISE
VOICE
SERVICES
UNIFIED
CONFERENCING
AUDIO, WEB
& VIDEO
HOSTED
CONTACT
CENTRE
tatacommunications.com | @tata_comm
tatacommunications-newworld.com | youtube.com/user/tatacomms
© 2015 Tata Communications. All Rights Reserved. TATA COMMUNICATIONS and TATA are trademarks of Tata Sons Limited in certain countries.
NEXT STEPS
The journey towards a mutually
beneficial partnership
NEXT STEPS
Top Related