Joseph A. Garciajagtest.usa@gmail.com562-762-9109Sr Telecommunications Information’s Technologies Infrastructures, Projects Technician

Technical Skills/Education:

ITT Associate of Arts & Sciences Electrical Engineering Technologies.Veteran of the United States Marine Corps and Army National Guard.Avaya Nortel Networks Certified Meridian 1 options 81c, CS 1000, Norstar BCM, Panasonic, PBX, Meridian Mail, Call pilotCertified Fiber Optics Association Networks Technician.CISCO VOIP Unified Communications Manager.CISCO, DELL, and Avaya Data Networks ServersCELEC, T1 Broadband, and AC /DC UPS OC3 SONET, CAT#6E Infrastructure Engineering Design MS-VISIO, SYTECH (JISCC) L, C, KU band VSAT Satellite CommunicationsCCTV, CISCO, AMX, POLYCOM, CRESTRON EXTRON Teleconference systemsRF AM /FM/ UHF, VHF / HF/ 5G-GSM- MICROWAVEWIFI, LAN, WAN, NCR POINT OF SALE DATA NETWORKSRetail Commercial, Industrial. Healthcare, Aviation, Military,USMC, USN, USA, USAF, Government, DOD, DOJ, HSD ICE NASA, NSF,

Summary of Experience:Employed as a professional electronics, telecommunications and installation service Technician Served in the United States Marine Corps and Army National Guard ,RF Ground radio Repair Telecommunications information’s technologies technician. Attended ITT Tech Institute AAS Electronics Engineering. 1988 Established JAGTEST Telecommunications Engineering Service Technologies. As a freelance contractor. Certified on Avaya Nortel Networks Options 81 C and CES 1000 series PBX to include all Voicemails and Call center systems,  Experienced with Cisco VOIP , Toshiba, Hitachi, AT&T, NEC, Siemens ROLM, Category 6 ISP & OSP. Infrastructures Certified By the Fiber Optics Association to splice and terminate fiber optic systems proficient with Numerous software systems Dell, Microsoft, Linux, Citrix, Apple, SUN. Cisco Crestron, AMX, Life-size Polycom, Audio Video Teleconference systems.  Skilled as a Technical Projects management consultant in customer service and site survey appraisals.

Employment:

1977 to PresentJagtest Telecommunications Engineering Services Technologies

Fieldnation.com and Workmarket.com online services networks As an independent contractor I have serviced various clients’ telecommunications, IT Data networks systems inclusive of but not limited to Installation, configuration, test, maintenance, and repair of digital telephone and network server switching systems. I have installed configured, tested, maintained, and repaired VoIP systems, infrastructure, and equipment and servers supporting voicemail, interactive voice response applications.  I am certified By The Fiber Optics Association to perform inside/outside Plant Fiber/Copper Design, Installations Service Repair For Avaya/Nortel Networks, Norstar, Cisco, Dell, Microsoft, (NCR, Fujitsu, Point of sales) Samsung, AMX, Polycom, Crestron, Extron, Audio & Video Teleconferences systems For the Microsoft stores in southern California Bank of America, America Online, U.S.M.C Apple Inc., NASA, Dell onsite Boeing etc.

01/2013 to 12/2013Walt Disney Inc. /APEX Systems Inc. / JAGTESTInstall, configure, test, maintain, and repair digital telephone and key switching systems.Install, configure, test, maintain, and repair VoIP systems, infrastructure, and equipment and servers supporting  Avaya / Nortel Networks CS 1000 systems Upgrades, moves, adds, changes and repair services.  Disneyland Resort Anaheim, Ca.  Replaced all M2616   model phones with M3900 series phones. Inventory and update all configuration programming and infrastructure database.  

01/2012 to 012/2012Dell Onsite I.T / JAGTEST St Francis, St Vincent Hospitals Los Angeles Ca.Contracted by Dell Onsite Inc. to Image MS Win 07 Pro) and deploy 1200 plus Dell computer desktops Humanscale.com /Tangent.com mobile medical cart systems.

11 / 2011 to 01/2012 JAGTEST / APEX/ NBC UNIVERSAL Inc.  Los Angeles Ca Onsite at Nbc Universal television production offices,  Installation and Service M.A.C, s for Avaya / Nortel Networks CS 1000, VOIP, and Norstar BCM phone, CISCO, LIFESIZE Telepresence Microsoft, Blackberry systems.  Install, configure, test, maintain, and repair digital telephone and key switching systems.Install, configure, test, maintain, and repair VoIP systems, infrastructure, and equipment and servers supporting voicemail, call recording, automated telephone attendants, and interactive voice response applications.

08/2010 – 03/2011

JAGTEST / Raytheon Polar Services Company, Antarctica, New Zealand Senior Telecommunications Engineering Systems Technician U.S.Antarctica ProgramIn support of the U.S National Science Foundation and NASA (NPOESS) National Polar-orbiting Operational Environmental Satellite Earth Station Systems On Ross Island New Zealand Dependencies aboard the US  McMurdo Station in Antarctica performed Design utilizing MS Visio  ( ISP) inside and(OSP) outside plant maintenance installing and upgrading the (FDDI) fiber optic distribution infrastructure serviced and maintained NEAX 2400  PBX CISCO VOIP Unified Communications Manager  LAN,WAN,(802.11b) Wi-Fi, T1,  CATV supported the science field camps Rf Communications, microwave, UHF VHF ,AM ,FM ,HF, L, C, KU band VSAT Satcom, Cisco, telepresence Nortel, , Microsoft, Dell

05 / 2003 to 05/2010.U.S.Army National Guard Signals CorpsTexas, California, NevadaMOS25 B Telecommunications Technologies SpecialistSupporting the Mission of the first responders stationed with theJFHQ J6 Communications Call Center Help Desk Carson City Nevada(JISCC ) L, C, KU band VSAT Joint Incident Site Communications CapabilityA mobile self-contained Satellite Communications suite integrated withCisco VOIP Unified Communications Manager ,Routers and Switches systems imaged with Microsoft windows 7 IOS  Installed DELL and HPImaged LAN ,Wan  encrypted DoD Laptops, Cisco Telepresence,Providing on Site Commanders and National Security with the ability to access any RF or Digital networks system for disaster recover

01/2007 / 08/ 2010JAGTEST / Verizon Telecom / Communications Wiring Specialist Inc.Sr IT Telecommunications Engineering Systems EngineerInstallations and Service of Avaya/ Nortel Networks Meridian Opt 81 Opt 11c, CS 1000m, 100 Norstar BCM, Cat6, Fiber optic infrastructure services, Cisco Telepresence US Marine Corps Mountain Warfare Training Center, E911 California Highway patrol dispatch COC Eastern Sierra Nevada region South Lake Tahoe CA Police Dept. Douglas County Nevada Police & Fire dispatch, Reno NV Veterans Administrations Hospitals and clinics. Mammoth Mountain CA Ski Resorts, Southern CA Kaiser Permanente hospitals.  

01/ 2005 / 01/ 2007United States Navy / Black Box Network Services /JAGTEST Corona, Seal Beach, Fallbrook CA, Naval weapons stations.SR IT Telecommunications Engineering Systems Technician /Projects Mgr. Issued Dept. Of Defense Security Clearances M, A, C, S Installations and service ofNortel Networks Meridian 1 options 81 and 11 P.A.B.X and Meridian mail voice mail maintained traveling to each site as required to perform Service Moves Additions and Changes tothe Naval stations base telecom and data networks supervised  craft vendors for  ISP/OSP 568B CAT # 6 Cable Infrastructure

01/ 2004 /01/ 2005 U.C.L.A Communications Technical Services/ JAGTESTSr IT Telecommunications Engineering Systems TechnicianOn Campus and the Medical center Daily Move, Additions Changes, Service and Installations of Nortel Networks Meridian 1 options 81 to 11 PABX also to include implementation of , Cisco Telepresence and  VOIP   Unified  Communications Manager ISP/OSP 568B CAT # 6 Cable Infrastructure

Professional References:

Tyrone Morales: NBC UNIVERSAL    626-201-2641

Nick Webb:  CWS / Verizon 714-904-4420

Devin Dupree: Teksystems 916-859-3245, 916-303-3596

Joe Harrigan: Lock Heed 720-568-2062

Luis Lopez:  Worleyparsons  818-391- 3150