Gmail Wiki

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 Let your voice be heard! Give your input on the draft of our new privacy policy. [ Help with translations! ] Gmail From Wikipedia, the free encyclopedia Jump to: navigation, search This article is about Google's email service. For other uses, see Gmail (disambiguation). Gmail A screenshot of a Gmail inbox an d compose box in May 2013 Web addressmail.google.comCommercial? Yes Type of site WebmailRegistration Required Available  language(s)  57 languages Users 425 million (June 2012) Content license Proprietary Written in Java and JavaScript  Owner GoogleCreated by Paul BuchheitLaunched 1 April 2004; 9 years ago Alexa rank 8,402 (September 2013)

Transcript of Gmail Wiki

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 Let your voice be heard!Give your input on the draft of our new privacy policy.

[ Help with translations! ]

Gmail

From Wikipedia, the free encyclopediaJump to: navigation, search This article is about Google's email service. For other uses, see Gmail (disambiguation). 

Gmail

A screenshot of a Gmail inbox and compose box inMay 2013

Web address mail.google.com 

Commercial? Yes

Type of site Webmail  

Registration Required

Available language(s)  57 languages

Users  425 million (June 2012)

Content license ProprietaryWritten in Java and JavaScript  

Owner Google 

Created by Paul Buchheit  

Launched 1 April 2004; 9 years ago

Alexa rank  8,402 (September 2013)

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Current status Online

Gmail is a free, advertising-supported email service provided by Google.[5] Users may accessGmail as secure webmail,[6] as well as via POP3 or  IMAP4  protocols.[7][8] Gmail initially startedas an invitation-only  beta release on April 1, 2004[9] and it became available to the general public

on February 7, 2007, though still in beta status at that time.[10] The service was upgraded from beta status on July 7, 2009, along with the rest of the Google Apps suite.[11][12] 

With an initial storage capacity offer of 1 GB  per user, Gmail significantly increased thewebmail standard for free storage from the 2 to 4 MB its competitors such as Hotmail offered atthat time.[13] Individual Gmail messages, including attachments, may be up to 25 MB,[14] whichis larger than many other mail services support.[citation needed ] Gmail has a search-oriented interfaceand a "conversation view" similar to an Internet forum. Gmail is noted by web developers for its pioneering use of  Ajax.[15] Gmail runs on Google GFE/2.0 on Linux.[16][17][18] As of June 2012, itis the most widely used web-based email provider with over 425 million active usersworldwide.[2][19] 

Contents

  1 Features o  1.1 Storage o  1.2 Gmail Labs o  1.3 Spam filter  o  1.4 Gmail Mobile o  1.5 Social networking o  1.6 Google Voice in Gmail chat o  1.7 Offline Google Mail o  1.8 Gmail Search o  1.9 Extra security features o  1.10 Security Warnings o  1.11 Money Transfer  

  2 Interface   3 History   4 Domain name history   5 April Fools' jokes   6 Code changes   7 Criticism 

o  7.1 Privacy o  7.2 Technical limitations o  7.3 Outages o  7.4 Twenty-four hour lockdowns o  7.5 On behalf of  

  8 Reception o  8.1 Awards 

  9 Trademark disputes o  9.1 Germany 

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o  9.2 Poland o  9.3 Russian Federation o  9.4 United Kingdom 

  10 Competition   11 See also 

o  11.1 Third party software   12 References   13 External links 

Features

Storage

Gmail's log-in page (September 2011)

The Gmail service currently provides more than 15 GB of free storage per account.[20][21] Userscan rent additional storage (shared between Picasa Web Albums, Google Drive and Gmail) from100 GB (US$4.99/month) to 16 TB (US$799.99/month), but only 15 GB of this additionalstorage will apply to Gmail, in effect limiting Gmail storage to 30 GB total.[22] On April 1, 2005,

the first anniversary of Gmail, Google announced an increase from 1 GB. Georges Harik, the product management director for Gmail, stated that Google would "keep giving people morespace forever."[23] 

On April 24, 2012, Gmail announced the increase of free storage in Gmail from 7.5 GB to 10 GB("and counting") as part of the launch of  Google Drive.[24] At the same time, Gmail users becameunable to upgrade the size of their e-mail inbox beyond a 30GB limit, irrespective of their price plan.[citation needed ] 

On May 13, 2013 Google announced the merge of their free storage across Gmail, Google Drive,& Google+ Photos allowing users up to 15GB of free storage to use across their accounts.[25] 

Gmail Labs

The Gmail Labs feature, introduced on June 5, 2008,[26] allows users to test new or experimentalfeatures of Gmail, such as bookmarking of important email messages or custom keyboardshortcuts. Users can enable or disable Labs features selectively and provide feedback about eachof them. This allows Gmail engineers to obtain user input about new features to improve them

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and also to assess their popularity and whether they merit developing into regular Gmail features.All Labs features are experimental and are subject to termination at any time.[27] 

Spam filter

Gmail's spam filtering features a community-driven system: when any user marks an email asspam, this provides information to help the system identify similar future messages for all Gmailusers.[28][29] Users may tune the system to allow mail marked as spam to be handled in particular ways.[28] 

Gmail Mobile

Gmail Mobile is a version of Google's Gmail email service. It was released on December 16,2005, and is available in more than 40 languages.[30] It is a free service, developed to provideaccess to Gmail from mobile devices such as cell phones, or  smartphones. Gmail Mobile offersmany of the features as Gmail delivered effectively to smaller, mobile screens. Users have the

ability to compose, read, archive, reply, forward, mark unread, add a star, add custom labels or trash email messages.[31] On September 22, 2009 Google brought Push Mail support to its Gmailservice using Google Sync for  iPhone and iPod Touch  platforms.[32] 

In order to use the service a user will need a Gmail account and a mobile device that meets thefollowing requirements:

  It must have Internet access and a WAP enabled web browser .   It must be XHTML compliant.  It must have cookies enabled and the mobile network must also allow cookies to be set.  It must allow SSL (Secure Sockets Layer ) traffic.[33] 

Social networking

Main articles: Google+ and Google Buzz 

On February 9, 2010, Google commenced their new service, Google Buzz, which integrated withGmail allowing users to share links and media, as well as status updates.[34] Buzz was launchedwith an automatic opt-in, causing an uproar in the Gmail community which led Google toquickly undo its initial moves.[35] Buzz was discontinued in December 2011 in favor of  Google+. 

Google+, which was launched on June 28, 2011 as Google's most recent foray into social

networking, integrates further into Gmail than Google Buzz, with Google+ profile iconsappearing in the headers of emails received in Gmail and Google+ circles appearing in sortingsof Gmail contacts. As of August 2012, Gmail's video chat is replaced with Google+ Hangouts for multi-user videoconferencing.

Google Voice in Gmail chat

Main article: Google Voice 

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In August 2010, Google released a plugin that provides integrated telephone service withinGmail's Google Chat interface. This service initially lacked an official name, with Googlereferring to it as "Google Voice in Gmail chat" and also "Call Phones in Gmail",[36][37][38]  but isnow called Google Video and Voice Chat. The service allows people to make free calls fromtheir Gmail account to U.S. and Canada, at least through the end of 2012.[39] Gmail account users

can also call other countries on a fee basis. The service logged over 1 million calls in 24 hours on26 August 2010.[40] 

Google Voice multi-way videoconferencing (with support for document sharing) is nowintegrated with Google+ Hangouts.[41] 

Offline Google Mail

On August 31, 2011, it was announced on the Official Gmail Blog that Offline Google Mail waslaunched as a Chrome web app at the Google Chrome Web Store. This HTML5-powered app is based on the Gmail web app on tablets.

On April 11, 2011, Google engineer  Sundar Pichai revealed that Google employees had beentesting the app together with offline versions of  Google Docs and Google Calendar  for monthsand that the apps would be launched in the summer of 2011.[42] 

Gmail Search

Gmail has an integrated search function that resembles Google Search  but only searches a user'sGmail account. On May 21, 2012, Gmail improved their search functionality to includeautocomplete predictions from the user's email content.[43] As with a web search, Gmail's searchfunctionality cannot search for word fragments, although it does perform partial-string stemming 

(e.g. searching for 'month' will turn up an email that includes the term 'months').[citation needed ]

 

Extra security features

When creating a Gmail account, users are asked to provide a recovery email address — to allowthem to reset their password if they have forgotten it, or if their account is hacked. In somecountries, such as the United States, the United Kingdom and India, Google may also requireone-time use of a mobile phone number  to send an account validation code by SMS textmessaging or voice message when creating a new account.[44][45] This requirement to associate aunique recovery email and/or phone number with an account makes it difficult for would-bespammers to set up multiple accounts.[citation needed ] 

Google also offers a 2-step verification option — for extra security against hacking — that requestsa validation code each time the user logs into their Google account. The code is either generated by an application ("Google Authenticator") or received from Google as an SMS text message, avoice message, or an email to another account.[46] Trusted devices can be "marked" to skip this 2-step log-on authentication.[47] When this feature is switched on, software that cannot provide thevalidation code (e.g. IMAP and POP3 clients) must use a unique 16-character alphanumeric password generated by Google instead of the user's normal password.[48][49] 

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Security Warnings

On June 5, 2012, a new security feature was introduced to protect users from state-sponsoredattacks. Whenever Google analyses indicate that a government has attempted to compromise anaccount, Gmail will display a notice that reads "Warning: We believe state-sponsored attackers

may be trying to compromise your account or computer".[50][51]

 

Money Transfer

At Google I/O 2013 on May 15, 2013, Google announced a feature, which allows Gmail users tosend money via Google Wallet as email attachments. Google plans to roll out the feature "over the coming months".[52] 

Interface

Main article: Gmail interface 

The Gmail user interface differs from other Webmail systems with its focus on search and its"conversation view" of email, grouping several replies onto a single page. Gmail's user-experience designer, Kevin Fox, intended users to feel as if they were always on one page and just changing things on that page, rather than having to navigate to other places.[53] 

History

Main article: History of Gmail 

The idea for Gmail was pitched by Rajen Sheth during an interview with Google,[54]

 and went onto be developed by Paul Buchheit several years before it was announced to the public. Initiallythe email client was available for use only by Google employees internally. Google announcedGmail to the public on April 1, 2004.[55] IMAP support was added on October 24, 2007.[7] 

Domain name history

As of June 22, 2005, Gmail's canonical URI changed from http://gmail.google.com/gmail/ tohttp://mail.google.com/mail/ .[56] As of December 2012, those who typed in the former URI wereredirected to the latter.

April Fools' jokes

See also: List of Google hoaxes and easter eggs 

On April Fools' Day 2007, Google made fun of paper-based archiving by introducing "GmailPaper", where a user could click a button and Gmail would purportedly mail an ad-supported paper copy email archive for free.[57] 

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On April Fools' Day 2008, Google introduced a fake service, "Gmail Custom Time", whichclaimed to allow a user to send up to ten emails per year with forged timestamps. The hoaxstated that by bending spacetime on the Google servers, the emails actually get routed throughthe fourth dimension of time itself before reaching their intended recipient.[58][59] 

On April Fools' Day 2009, Google introduced a service called Gmail Autopilot by CADIE.

[60]

 According to Google, the service purported to automatically read and respond to emails for theuser. It appeared to work by analyzing messages for the emotions expressed in the message andeither providing advice to the user or automatically responding to the message.

On April Fools' Day 2011, Google introduced a service called Gmail Motion which allowedusers to navigate emails, send and even dictate messages through the user's physical actionsusing webcams. For example, to send an email, the user would perform the action of licking astamp, and posting it. After the user signed up, they would be directed to an "April Fools'"message.[61][62] 

On April Fools' Day 2012, Google introduced a service called Gmail Tap, an application for Android and iOS which claimed to double typing speed with a revolutionary new keyboard.[63] The system involves a keyboard with three keys: Morse code "dash" and "dot", and a spacebar (along with backspace). Shortly before midnight, on March 31, 2012 Gmail Tap was added, anAndroid Application utilizing Morse Code instead of the onscreen keyboard. Selecting Download App for Your Phone produced the message: "Oops! Gmail Tap is a bit too popular right now. We suggest you try downloading it again on April 2nd."[64][65] 

On April Fools' Day 2013, Google introduced a service known as Gmail Blue, where anapplication that would allow Gmail to have additional features and become totally bluecolored.[66] 

Code changes

Gmail's interface was rewritten in the middle of 2007 and was released to users starting onOctober 29, 2007. The new version had a redesigned contacts section, quick contacts box andchat popups, which were added to names in the message list as well as the contact list. Thecontacts application is integrated into other Google services, such as Google Docs. Users grantedaccess to the new version were given a link at the top-right corner which read "Newer Version".As of December 2007, most new registrations in English (US) along with most pre-existingaccounts are given the new interface by default when supported.[3][67][68][69] 

These coding changes mean that only users of  Internet Explorer 7, Firefox 2, Google Chrome and Safari 3.0 (or more recent versions) are officially supported by Gmail and can fully use thenew code. Opera 9.5 and more recent versions are not officially tested but are expected to "work with all of Gmail's features". Internet Explorer 5.5+,  Netscape 7.1+, Mozilla 1.4+, Firefox 0.8,Safari 1.3 and some other browsers will give limited functionality. Other browsers may beredirected to the basic-HTML-only version of Gmail.[3][70][71][72][73] 

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During the week of January 18, 2008, Google released an update that changed the way Gmailloads JavaScript. This caused the failure of some third-party extensions.[74] 

On December 12, 2008, Gmail added support for faster  PDF viewing within the browser .[75] 

When Internet Explorer 10 had been available for several months, Google removed support for Google Apps for  Internet Explorer 8 and older versions.[76] 

Gmail was one of the first Google projects to begin using Closure Library, part of  Closure Tools, which were later open sourced. Much of the core library was developed concurrently with the2008 update.[77] 

Criticism

Main article: Criticism of Google 

Privacy

Google automatically scans emails to add context-sensitive advertisements to them and to filter spam. Privacy advocates raised concerns that the plan involved scanning their personal, privateemails and that this was a security problem. Allowing email content to be read, even by acomputer, raises the risk that the expectation of privacy in email will be reduced. Furthermore,email that non-subscribers choose to send to Gmail accounts is scanned by Gmail as well, eventhough those senders never agreed to Gmail's terms of service or   privacy policy. Google canchange its privacy policy unilaterally and Google is technically able to cross-reference cookiesacross its information-rich product line to make dossiers on individuals. However, most emailsystems make use of server-side content scanning in order to check for  spam,[78][79][80] and of 

course any email system must access email content merely to display it to the user.

In 2004, privacy advocates also regard the lack of disclosed data retention and correlation policies as problematic. Google has the ability to combine information contained in a person'semail messages with information from Internet searches. Google has not confirmed how longsuch information is kept or how it can be used. One of the concerns is that it could be of interestto law enforcement agencies. More than 30 privacy and civil liberties organizations have urgedGoogle to suspend Gmail service until these issues are resolved.[81] 

Gmail's privacy policy used to contain the clause: "residual copies of deleted messages andaccounts may take up to 60 days to be deleted from our active servers and may remain in our 

offline backup systems". However, this statement does not appear in Gmail's current privacy policy. Less specifically, Google has stated that they will "make reasonable efforts to removedeleted information from our systems as quickly as is practical."[82][83] 

Google defends its position by citing their use of email-scanning to the user's benefit. Googlestates that Gmail refrains from displaying ads next to potentially sensitive messages such asthose that mention tragedy, catastrophe, or death.[84] 

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Gmail accounts of  human rights activists in China were hacked in sophisticated attacks —  thought to use  phishing and exploit a vulnerability in Internet Explorer [85][86][87]  — in late 2009.Any (web mail or other) mail system which stores and retains user's email contents is anattractive target for such attacks, but Gmail is popular with security-conscious users because of its early HTTPS secure (encrypted) connection support, and its more-recent HTTPS-only default

setting.

[6][88]

 

The launch of  Google Buzz as an opt-out social network  immediately drew criticism for violating user privacy because it automatically allowed Gmail users' contacts to view their other contacts. Buzz was discontinued in December 2011.[89][90] 

In March 2011 a former Gmail user in Texas sued Google, claiming that its Gmail serviceviolates users' privacy by scanning e-mail messages to serve relevant ads.[91] 

In July 2012, some California residents filed two class action lawsuits against Google andYahoo! claiming that they illegally intercept emails sent by individual non-Gmail or non-Yahoo!

subscribers to Gmail and Yahoo! subscribers without their knowledge, consent or permission.

[92]

 A motion filed by Google's attorneys in the case concedes that Gmail users have "no legitimateexpectation of privacy".[93] 

A court filing uncovered by advocacy group Consumer Watchdog in August 2013 revealed thatGoogle stated in a court filing that no "reasonable expectation" exists among Gmail users inregard to the assured confidentiality of their emails.[94] In response to a lawsuit filed in May2013, Google explained:

"... all users of email must necessarily expect that their emails will be subject to automated processing ... Just as a sender of a letter to a business colleague cannot be surprised that the

recipient's assistant opens the letter, people who use web-based email today cannot be surprisedif their communications are processed by the recipient's ECS [electronic communicationsservice] provider in the course of delivery.[94] 

A Google spokesperson stated to the media on August 15, 2013 that the corporation takes the privacy and security concerns of Gmail users "very seriously."[94] 

Technical limitations

Gmail does not allow users to send or receive executable files or archives containing executablefiles if it recognizes the file extension as one used for executable files or archives.[95][96] 

By design, Gmail does not deliver all of a user's emails. When downloading mail through POP or IMAP access, Gmail fails to deliver messages that users have sent to themselves if the client hasa copy of it already.[97] It also does not deliver to a user's inbox (via any access interface) thosemessages that users have sent to mailing lists and which they might expect to receive back viathe mailing list.[98] 

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Gmail normally sorts email only by conversations (threads), which can be a problem for largeconversations. For example, if a user sends a query to a large group of people, all of theresponses are stored in a single conversation that is impossible to break apart. There is no way tosearch for responses from one user without getting the entire conversation. While deletion of individual emails is possible, most operations, such as archiving and labeling, can be performed

only on whole conversations. Conversations cannot be split up or combined. As a result of complaints from some users, Google made conversation view optional starting September 29,2010, but there is currently no method to split individual conversations.

Outages

Gmail has been unavailable on several occasions. On February 24, 2009, the Gmail service wasoffline for 2 hours and 30 minutes, preventing millions of users from accessing their accounts.People who rely entirely on Gmail for business purposes complained about these outages.[99][100] Another outage occurred on September 1, 2009. Later that day, a Google vice president, BenTreynor, explained that the problem, which ultimately resulted in about 100 minutes of outage,

was caused by overloaded routers, triggered by a routine configuration change which added morerouter load than expected. Treynor wrote, "Gmail remains more than 99.9% available to allusers, and we're committed to keeping events like today's notable for their rarity."[101][102] 

In 2009, Google continued to experience outages across its network, leaving users without accessto their email, calendars, and virtual files.[103] Gmail faced another downtime on March 2, 2013 before Noon Time for many of its users. It took 16 minutes for Google to recover from thisoutage. Gmail on mobile and Google's Apps Status Dashboard were the other two experiencedthe same issue during the time.[104] 

Key outage dates include:

Date Outage details Affected users

May 2, 8and 13,2013

Users in India, Middle East and South East Asia facedGmail outage with an error 502[105][106][107] 

April 17,2012

Gmail outage[108]  5.25 million[109] 

February27/28, 2011

Gmail outage. Gmail usersafter signing in found their Gmail inbox, contactempty.[110] 

1.5 million[111] 

September 24, 2009

Gmail outage. Gmail accountswere unavailable, users couldnot access their accounts.[112] 

Gmail did not mentionexact number, in their  blog they posted a'small subset of users'were affected with thisoutage.[112] 

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September 1, 2009

Gmail outage[103] 

May 14,

2009

Google network outage. For some users Gmail becameextremely slow. In some cases,

Google services were reportedto have completely stoppedworking.[113] 

March 9,2009

Gmail outage[103] 

August 7,2008

Gmail and Google Appsoutage. Accounts affected by a502 error on login.[114] 

Twenty-four hour lockdowns

If an algorithm detects what Google calls "abnormal usage that may indicate that your accounthas been compromised", the account can be automatically locked down for between one minuteand 24 hours, depending on the type of activity detected. Listed reasons for a lock-downinclude:[115] 

  "Receiving, deleting, or downloading large amounts of mail via POP or IMAP in a short period of time. If you're getting the error message, 'Lockdown in Sector 4,' you should beable to access Gmail again after waiting 24 hours."[115] 

  "Sending a large number of undeliverable messages (messages that bounce back)."[115]   "Using file-sharing or file-storage software, browser extensions, or third party software

that automatically logs into your account."

[115]

   "Leaving multiple instances of Gmail open."[115]   "Browser-related issues. Please note that if you find your browser continually reloading

while attempting to access your Inbox, it's probably a browser issue, and it may benecessary to clear your browser's cache and cookies."[115] 

On behalf of 

Prior to July 2009, any email sent through the Gmail interface included the Gmail.com addressas the "sender", even if it was sent with a custom email address as "from". For example, an emailsent with an external "from" address using Gmail could be displayed to a receiving email client 

user as From [email protected] on behalf of [email protected] (the displayused by versions of Microsoft Outlook). By exposing the Gmail address, Google claimed thatthis would "help prevent mail from being marked as spam".[116] A number of Gmail userscomplained that this implementation was both a privacy concern and a professionalism problem.[117] 

On July 30, 2009, Gmail announced an update to resolve this issue.[118] The updated custom

'From:' feature allows users to send messages from Gmail using a custom SMTP server , instead

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of Gmail's.[119] However, the issue is still present for users whose custom email address is asecond Gmail account, rather than an account on a separate domain.[120] 

Reception

Awards

Gmail was ranked second in  PC World ' s "100 Best Products of 2005", behind Mozilla Firefox. Gmail also won 'Honorable Mention' in the Bottom Line Design Awards 2005.[121][122] InSeptember 2006, Forbes magazine declared Gmail as the best webmail.[123] In November 2006,Gmail received PC World's 4 star rating.[124] 

Trademark disputes

Germany

The former Google Mail logo

The present Google Mail logo

On July 4, 2005 Google announced that Gmail Deutschland would be rebranded as Google Mail .The domain gmail.com became unavailable in Germany due to trademark disputes, in which

cases users must use the domain googlemail.com.[125] From that point forward, visitorsoriginating from an IP address determined to be in Germany would be forwarded to

googlemail.comwhere they could obtain an email address containing the new domain.[126] 

The domains are interchangeable so users obliged to use the googlemail.comdomain are unable

to select addresses already chosen by gmail.com users.[126] Inbound emails sent to either 

googlemail.comor gmail.com addresses will reach the user. When registering for an online

service, Google Mail users must use the googlemail.com form of their email address to ensurethat any administrative emails they send to the service, such as confirmation messages, are

recognized.[126] 

The German naming issue is due to a trademark dispute between Google and Daniel Giersch,who owns a German company called "G-mail" which provides the service of printing out emailfrom senders and sending the print-out via postal mail to the intended recipients. On January 30,2007, the EU's Office for Harmonization in the Internal Market ruled in favor of Giersch.[127] 

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Google spoofed "offering" the same service in the Gmail Paper April Fool's Day joke in2007.[128] 

On April 13, 2012, Google received the right to the Gmail trademark in Germany. On this day

the gmail.de domain and the Gmail trademark were transferred to Google.[129] 

Poland

In February 2007 Google filed legal action against the owners of gmail.pl, a poet group knownin full as Grupa Młodych Artystów i Literatów abbreviated GMAiL (literally, "Group of YoungArtists and Writers").[130] This lawsuit was lost but the website no longer exists.[131] 

Russian Federation

A Russian  paid mail redirect service called gmail.ru owns the "Gmail" trademark in theRussian Federation.[132] 

The gmail.ru domain name dates from January 27, 2003.[133] 

United Kingdom

On October 19, 2005, Google voluntarily converted the United Kingdom version of Gmail toGoogle Mail because of a dispute with the UK company Independent International InvestmentResearch.[134][135] 

Users who registered before the switch to Google Mail were able to keep their Gmail address,although the Gmail logo was replaced with a Google Mail logo. Users who signed up after the

name change receive a googlemail.com address, although a reverse of either in the sent emailwill still deliver it to the same place.

In September 2009 Google began to change the branding of UK accounts back to Gmailfollowing the resolution of the trademark dispute.[136] 

On May 3, 2010, Google announced that they would start to phase out the googlemail.com 

domain in the UK. Existing users will get the option to switch to gmail.com, while new users

will be given a gmail.com address by default.[137] This also required Android  phone users to perform a factory reset (requiring a back-up to prevent data loss) to restore phonefunctionality.[138] 

Competition

See also: Comparison of webmail providers 

After Gmail's initial development and launch, many existing web mail services quickly increasedtheir storage capacity.[139] 

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For example, Hotmail increased space for some users from 2 MB to 25 MB, with 250 MB after 30 days, and 2 GB for Hotmail Plus accounts. Yahoo! Mail went from 4 MB to 100 MB and 2GB for Yahoo! Mail Plus accounts. Yahoo! Mail storage then increased to 250 MB and in lateApril 2005 to 1 GB. Yahoo! Mail announced that it would be providing "unlimited" storage to allits users in March 2007 and began providing it in May 2007.[140] 

These were all seen as moves to stop existing users from switching to Gmail and to capitalize onthe newly rekindled public interest in web mail services. The desire to catch up was especiallynoted in the case of MSN's Hotmail, which upgraded its email storage from 250 MB to the newWindows Live Hotmail which includes 5 GB of storage that expands if necessary. In November 2006, MSN Hotmail upgraded all free accounts to 1 GB of storage.[141] 

In June 2005, AOL started providing all AIM screen names with their own email accounts with 2GB of storage.[142] 

Google may terminate a Gmail account after nine months of inactivity.[143] Other webmail

services have different, often shorter, times for marking an account as inactive. Yahoo! Maildeactivates dormant accounts after four months.[144][145] 

As well as increasing storage limits following the launch of Gmail, Yahoo! Mail and Hotmailalso enhanced their email interfaces. During 2005, Yahoo! Mail and Hotmail matched Gmail'sattachment size of 10 MB. Following the footsteps of Gmail, Yahoo! launched the Yahoo! MailBeta service and Microsoft launched Windows Live Hotmail, both incorporating Ajax interfaces.Google increased the maximum attachment size to 20 MB in May 2007[146] and to 25 MB in June2009.[147] 

See also

  List of Google products 

Third party software

  GMail Drive   GmailFS   Mailplane (software) 

References

1.  ^ "Available interface languages - Gmail Help". Support.google.com. 2012-04-13.Retrieved 2012-08-18.

2.  ^ a  b  D'Orazio, Dante (28 June 2012). "Gmail now has 425 million total users". The

Verge. Vox Media. Retrieved 28 June 2012.3.  ^ a  b  c  Dan Pupius (2007-10-29). "Code changes to prepare Gmail for the future". Official

Gmail Blog. Retrieved 2008-06-01. "So recently the Gmail team has been working on a

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structural code change that we'll be rolling out to Firefox 2 and IE 7 users over thecoming weeks (with other browsers to follow)."

4.  ^ "The Key To Gmail: Sh*t Umbrellas". TechCrunch. 2010-04-13. Retrieved March 14,2010.

5.  ^ Teeter, Ryan; Karl Barksdale (2011-02-09). Google Apps For Dummies. pp. 3 – 27.

ISBN 1-118-05240-4. 6.  ^ a  b  Gmail HTTPS-only default setting. Gmail Help Center.7.  ^ a  b  "Gmail Now Has IMAP Support". Information Week. 2007-10-24.8.  ^ "How do I enable POP?". Google. 2007-09-03. Retrieved 2008-06-01. "You can

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9.  ^ "Google Gets the Message, Launches Gmail". Google. April 1, 2004. Retrieved April21, 2010.

10. ^ Matthew Glotzbach, Director, Product Management, Google Enterprise (July 2009)."Google Apps is out of beta (yes, really)". Official Google Blog . Google. Retrieved 2010-06-19.

11. ^ Coleman, Keith (July 2009). "Gmail leaves beta, launches "Back to Beta" Labsfeature". Retrieved 2009-07-07.12. ^ Vanacore, Andrew (July 2009). "Gmail drops 'beta' label to woo business customer". 

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community signals. Every time you click on the "Mark as spam" button, Gmail uses thatinformation to block similar future messages not only for you, but for all Gmail usersalso."

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58. ^ "Gmail: Google's approach to email". Mail.google.com. 2004-04-01. Retrieved 2011-

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60. ^ "Gmail Autopilot by CADIE". Mail.google.com. Retrieved 2011-08-12.61. ^ McDonald, Paul (April 2011). "Introducing Gmail Motion". Gmail Blog . Retrieved 1

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66. ^ Li, Anita (1 April 2013). "Google Revolutionizes Its Email Service by IntroducingGmail Blue".  Mashable. Retrieved 8 June 2013.67. ^ "Google Apps". Google.com. Retrieved 2008-03-12. "Google Docs is integrated with

your Gmail contacts list so it's easy to invite people to view or edit your files."68. ^ Philipp Lenssen (2007-10-29). "Gmail 2.0 Screenshots". Google Blogoscoped.

Retrieved 2008-06-01.69. ^ Garett Rogers (2007-10-29). "New version of Gmail starting to roll out". ZDNet.

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2008-06-01. "We've added some great new features to Gmail. To check them out, pleaseupgrade your browser to either Mozilla Firefox 2.0, Safari 3.0 or Internet Explorer 7(with Google Toolbar)."

71. ^ "About AIM in Gmail". Gmail Help Center . Google. 2007-12-07. Retrieved 2008-06-01.[dead link ] 

72. ^ "Editing labels". Gmail Help Center . Google. 2007-12-07. Retrieved 2008-06-01.73. ^ Google (April 2010). "Gmail — Supported browsers". Retrieved 2010-04-06.74. ^ Pupius, Dan (2008-01-29). "Gmail/Greasemonkey API issue". Official Gmail Blog.

Retrieved 2008-06-01.75. ^ Miller, Marc (2008-12-12). "Official Gmail Blog: Fast PDF viewing right in your 

 browser". Gmailblog.blogspot.com. Retrieved 2009-07-31.76. ^ Google to drop support for IE8 on Nov. 15 - Computerworld 77. ^ Closure: The Definitive Guide. Retrieved 4 April 2013.78. ^ "Gmail Privacy Page". Electronic Privacy Information Center. 2004-07-18. Retrieved

2008-06-01.79. ^ Rasch, Mark (June 2004). "Google's Gmail: spook heaven?". Retrieved 2008-11-24.80. ^ "GOOG v China Highlights Security Risk Of Wiretapping Systems — SVW". 

Siliconvalleywatcher.com. Retrieved 2011-08-12.81. ^ "Thirty-One Privacy and Civil Liberties Organizations Urge Google to Suspend

Gmail". Privacy Rights Clearinghouse. 2004-04-19. Retrieved 2008-06-01.82. ^ Google. "Gmail Privacy Policy". Retrieved 2008-06-01.

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83. ^ "More on Gmail and privacy". Google. 2007-01-01. Retrieved 2008-03-02.84. ^ "About Gmail: More on Gmail and privacy". Google. 2007-01-01. Retrieved 2009-01-

06. "Gmail's filters also block ads from running next to messages about catastrophicevents or tragedies, erring on the side of not displaying an ad if the content isquestionable."

85. ^ Drummond, David. "Google on Blogspot.com: A new approach to China". Googleblog.blogspot.com. Retrieved 2011-08-12.86. ^ "Google on phishing". Googleblog.blogspot.com. Retrieved 2011-08-12.87. ^ Zetter, Kim (2010-01-14). "on Google hack attack". Wired.com. Retrieved 2011-08-12.88. ^ "Gmail goes "HTTPS-only" by default". Threatpost.com. 2010-01-13. Retrieved 2011-

08-12.89. ^ SkyNews (February 2010). "Google Buzz Has Serious Privacy Flaws".  Fox News.

Retrieved 2010-02-13.90. ^ Mansfield, Roddy (February 2010). "Google's Buzz 'Has Serious Privacy Flaws'". 

Retrieved 2010-02-13.91. ^ Claburn, Thomas. "Google Again Sued Over Gmail Content Scanning". Information

Week. Retrieved 23 May 2013.92. ^ "Lawsuit: Gmail, Yahoo Email Invade Privacy, Even Non-Users'". ABC News. July 2,2012. Retrieved July 6, 2012.

93. ^ Michael Morisy (August 13, 2013). "GMail a little too open? Google says users shouldhave no ‘expectation of privacy’".  Boston Globe. Retrieved 2013-08-13.

94. ^ a  b  c  Dominic Rushe (15 August 2013). "Google: Gmail users shouldn't expect email privacy". The Guardian. Retrieved 14 August 2013.

95. ^ Google (2008). "Some file types are blocked". Retrieved 2009-03-01.96. ^ "Title Gmail: Help Center  — Can I send or receive an executable file?". Google. 2005-

10-14. Retrieved 2008-06-01. "Gmail does not allow users to receive executable files"97. ^ "Some mail was not downloaded". Gmail Help. Google. Retrieved 2009-01-15. "[...]

Gmail doesn't download copies of messages sent from within your client, or messagesalready available in your client."

98. ^ "Messages sent to mailing lists don't show in my inbox — Help Center". Mail.google.com. 2011-03-20. Retrieved 2011-08-12.

99. ^ "Where were you during the great Gmail outage of February 2009?". VentureBeat.2009-02-24. Retrieved 2011-08-12.

100.  ^ "The Gfail Whale: Gmail’s Google Gears integration can’t come soon enough". VentureBeat. 2008-08-11. Retrieved 2011-08-12.

101.  ^ Singel, Ryan (2009-01-04). "Google Explains Why You Didn’t Have Gmail |

Epicenter". Wired.com. Retrieved 2009-09-02.102.  ^ Treynor, Ben (2009-09-01). "Official Gmail Blog: More on today's Gmail

issue". Official Gmail Blog . Google. Retrieved 2009-09-02.103.  ^ a  b  c  "Google Outages Damage Cloud Credibility". 2009-09-24. Retrieved 2009-

09-25.104.  ^ "Gmail down for users in India since morning - 502 Error!". Retrieved March 2,

2013.105.  ^ Anuradha Shetty. "Gmail is down... again!". Tech2.in.com. Retrieved 2013-05-

30.

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106.  ^ Shruti Dhapola. "Google’s Gmail, Play Store suffer service outage; restored for 

now". Firstpost. Retrieved 2013-06-10.107.  ^ "Gmail users in India, Middle East and South East Asia experience another 

outage | NDTV Gadgets". Gadgets.ndtv.com. 2013-05-13. Retrieved 2013-05-30.108.  ^  Needleman, Rafe (2011-10-28). "Gmail users reporting outage | Internet &

Media - CNET News". News.cnet.com. Retrieved 2012-04-17.109.  ^ "Google Fixes Gmail Outage That Affected Millions of Users". www.pcworld.com/. Retrieved 17 April 2012.

110.  ^ "Gmail back soon for everyone". The Official Gmail Blog. 28 February 2011.111.  ^ Charlie White (28). "Google Glitch Disables 150,000 Gmail Accounts". 

Mashable. Retrieved 17 April 2012.112.  ^ a  b  Stephen Shankland. "Gmail outage hits 'small subset of users'". cnet News.

Retrieved 17 April 2012.113.  ^ "Google down!". Computer World (computerworld.com). Retrieved 17 April

2012.114.  ^ Dave Burdick (2008-08-11). "Gmail Outage: Internet Resorts To 140-Character 

Complaints As Email Site Goes Down". http://www.huffingtonpost.com/. Retrieved 17April 2012.115.  ^ a  b  c  d  e  f   Google (2010). "My account has been locked". Retrieved 23 March

2010.116.  ^ "Adding a custom 'From' address — Gmail Help". Mail.google.com. Retrieved

2009-07-31.117.  ^ Manjoo, Farhad (2009-05-04). "Maintaining A True Universal Inbox on Gmail

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118.  ^ "Update: New way to "send mail as" without "on behalf of" — Gmail Help". Google.com. Retrieved 2009-07-31.

119.  ^ Google (July 2009). "Adding a custom 'From' address". Retrieved 2009-07-30.120.  ^ "Multiple Gmail accounts showing "on behalf of"". Google Help. Retrieved

2010-02-18.121.  ^ PCWorld.com — The 100 Best Products of 2005, retrieved 14 May 2006122.  ^ Bottom Line Design Awards Honorable Mentions. Retrieved 14 February 2007.123.  ^ "Google Awards".[dead link ] 124.  ^ "Google Award".[

dead link ] 125.  ^ Juan Carlos Perez (2007-07-05). "Gmail Germany Trademark dispute". 

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searchengineland.com. Retrieved 2009-02-10.131.  ^ "Former GMAiL Website". Retrieved 02-03-2012.

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 NetworkWorld. Retrieved 2009-07-13.143.  ^ "Gmail — Program Policies". Google.com. 2008-09-12. Retrieved 2011-08-12.144.  ^ Yahoo! (2009). "Do you close accounts due to inactivity?". Retrieved 2009-04-

26.[dead link ] 145.  ^ Microsoft (undated). "About your e-mail service". Retrieved 2009-04-26.146.  ^ "Gmail Doubles Maximum Attachment Size to 20 MB". 

Googlesystem.blogspot.com. 2007-05-22. Retrieved 2011-08-12.147.  ^ "Gmail Increases Maximum Attachment Size to 25 MB". Google. Retrieved

2009-06-07.

External links

Find more about Gmail at Wikipedia's sister projects 

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