Request for Proposal Nsdc Star

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    Request For Proposal

    For:-

    Conduction of Training Programs under Sector Skill Council

    For NSDC – STAR Scheme

    From 

    SKYLARK INFOWAVES PVT.LTD404&405,4th floor, Maitrivihar Complex

    Opp:Bank Of India, Ameerpet.Ph:+91-40-66446555,Hyderabad - 500038

    Website: www.skylarkcorp.com

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    Table of Contents

    1.0  PROJECT SUMMARY ................................................................. .................................................................. .............. 3 

    2.0  ORGANIZATIONAL DETAILS AND PAST EXPERIENCE ......................................................... ......................... 3 

    3.0  ABOUT THE NSDC STAR PROJECT ..................................................................................................................... 15 

    4.0  JOB ROLES  –  .................................................................... ................................................................... ....................... 19 

    5.0  ELIGIBILY CRITERIA ............................................................................................................................................. 20 

    6.0  SUBMISSION OF FORMS FOR PROPOSAL ............................................................. ............................................ 20 

    6.1   Form -1 : Please provide details of organization applying for the proposal and the authorized Representative.  20 6.2   Form -2 : Brief History of the Organization and current nature of Business or activity. 200 words ................... 21 6.3   Form -3 : Names and details of business or group to which the organization or institution belongs .................. 21 6.4   Form -4 : Details of legal constitution of the organization ............................................................. ..................... 21 6.5   Form –  5 : Three Years Annual Turnover of the organization ............................................................................. 22 6.6    Form –  6 : Manpower: ...................................................................................................... ................................... 22 6.7   Overall Training Capacity ................................................................. ................................................................... 23 6.8   Bank Details for Online Payment Transfer .......................................................................................................... 23 

    7.0 SUBMISSION OF REQUEST PROPOSAL ................................................................................................................. 24 

    8.0 APPENDIX ...................................................................................................................................................................... 25 

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    1.0  PROJECT SUMMARY

    Name of the Project:

    The National Skill Certification and Monetary Reward Scheme under the brand name "Standard Training

    Assessment and Reward Scheme" or simply as "STAR Scheme"

    Objective of the Scheme

    The objective of this Scheme is to encourage skill development for youth by providing monetary rewards for

    successful completion of approved training programs. Specifically, the Scheme aims to:

      encourage standardization in the certification process and initiate a process of creating a registry of

    skills; and

      increase productivity of the existing workforce and align the training and certification to the needs of

    the country.

      provide Monetary Awards for Skill Certification to boost employability and productivity of youth by

    incentivizing them for skill trainings  reward candidates undergoing skill training by authorized institutions at an average monetary reward

    of Rs. 10,000 (Rupees Ten Thousand) per candidate.

      benefit 10 lakh youth at an approximate total cost of Rs. 1,000 Crores.

    2.0  ORGANIZATIONAL DETAILS AND PAST EXPERIENCE

    OVERVIEW 

    Skylark Infowaves Pvt. Ltd. incorporated in 2007 has set up its office at Hyderabad, an ISO9001:2008 QMS certified company, We aim at an exceptional quality in our service delivery,while maintaining a people friendly culture. Job rotation, career progressing efforts areencouraged by the management. Our clients’ vision becomes ours, as we transform it intoreality. Going beyond the contractual obligation, we aspire to deliver more than expected.Skylark Infowaves Pvt. Ltd. have been conducting placement linked training for past Sevenyears with more than 100 Skill Development Centers and have successfully providedplacement linked training to more than thirty thousand youth. The employment percentage ismore than eighty percent till date.

    Our focus is to enhance our reach in providing skill development and Livelihood programs inother backward states including the north and north east regions in India.Our objective is to Empower the Youth by imparting Skills to the needy youth of India, toenable the youth by improving their skills towards a livelihood creation and to contribute therequired Skilled youth for India’s growing economy OBJECTIVE 

    To contribute significantly to the overall target of skilling / upskilling 1000000 youth in Indiaby 2022, mainly by fostering private sector initiatives in skill development programmes andproviding viability gap funding.

    MISSION 

      Upgrade skills to international standards through significant industry involvement anddevelop necessary frameworks for standards, curriculum and quality assurance

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      Enhance, support and coordinate private sector initiatives for skill developmentthrough appropriate Public-Private Partnership (PPP) models; strive for significantoperational and financial involvement from the private sector

      Focus on underprivileged sections of society and backward regions of the countrythereby enabling a move out of poverty; similarly, focus significantly on theunorganized or informal sector workforce.

      Play the role of a "market-maker" by bringing financing or viability gap funding,

    particularly in sectors where market mechanisms are ineffective or missing  Prioritize initiatives that can have a multiplier or catalytic effect as opposed to one-off

    impact

     VISSION

    We @ Skylark aim to ensure success amongst Youth not only in their career but also aimstowards transforming them into better human beings so that they achieve success &happiness during all stages of life. "...

    There is a compelling need to launch a world class skill development programme in Missionmode that will address the challenge of imparting the skills required by a growing economy.Both the structure and the leadership of the Mission must be such that the programme canbe scaled up quickly to cover the whole country."

    INFRASTRUCTURE DETAILS

      24/7 work due to availability of uninterrupted Power Supplies & other amenities   Ability to receive calls from any where in the world  Equipped for rapid scalability   Access control systems  Well equipped computer laboratory  Library facilities-incorporated with latest learning material.   Air conditioned classroom facilities   Advanced audio visual system  Biometric Attendance for Staff and Students

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    CHANNEL PARTNERS

    National Institute for Micro, Small and Medium Enterprises-(ni-msme)

    Govt. of India

    Odisha State Employment Mission Society, Govt. Of Odisha

    National Institute of Food Technology Entrepreneurship and

    Management (Ministry of Food Processing Industries, Government of India)

    http://www.skylarkcorp.com/src/asso_india.asphttp://www.skylarkcorp.com/src/asso_india.asp

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     AFFLIATION PARTNERS:

    Telecom Sector Skill Council

    TRAINING AND PLACEMENT EXPERIENCE:

    The team has ability to work with three stakeholders important for this work, ruralcommunity, companies and government. It has core competence in motivating theunemployed to join the trainings; innovating pro-poor trainings; setting up training centers atlow costs with good quality; assessment; quality checks; counseling; use of technology,placement and post placement mentorship.

    # Year Trained Placed % age

    1 2007-2008 370 320 86.49

    2 2008-2009 4219 3684 87.32

    3 2009-2010 5761 5147 89.34

    4 2010-2011 3205 2789 87.02

    5 2011-2012 9089 7100 78.12

    6 2012-2013 10868 8805 81.02

    Total 33512 27845 83.09

    SKILL DEVELOPMENT PROGRAMSSkylark Provides Skill development Training & Placement in the fallowing sectors

      IT/ITeS 

      Hospitality

      Organized Retail

      Chemicals & Pharmaceuticals

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      Food processing

      Textile & Clothing industry

      Healthcare Services

      BFSI

      Education/skill development Services

    KEY ACHIEVEMENTSSkylark has signed the MOU with various state governments

    EGMM - Department of Rural Development, Govt. of Andhra Pradesh

    MEPMA - Department of Urban Department, Govt. of Andhra Pradesh

    CPDL - SERP, Govt. of Andhra Pradesh

    OSEMS - Department of Technical Education, Govt. of Odisha

    RSLDC - A Government of Rajasthan Enterprise, Govt. of Rajasthan

    NIMSME - National Institute for Micro, Small and Medium Enterprises, Govt. of India

    NIFTEM - National Institute of Food Technology Entrepreneurship and Management

    (Ministry of Food Processing Industries, Govt. of India)

    OUR TEAMOur People - Our team comprises of professional trainers and recruiters, who have worked withestablished organizations. They are highly trained professionals, committed to the business with afocus on providing quality and efficiency-with a long term view and a passion to excel..Govinda Rao Gazula - M.D – Managing Director, holds a Bachelor’s degree in IT from Sydney,has a total of 8+ years experience in setting up business & running them successfully through hiseffective leadership qualities. Besides being a good Entrepreneur, he also possesses very goodbusiness skills which he has developed through his association with different business people.

    Sreenivasulu Madduri, Director - Technical, is a M.E in Construction Technology fromBangalore University. He has over 15 years of experience in IT Development & consulting. He hasdeveloped many communication & migration tools. He has worked with many clients with variousdomains includes Banking, Finance, Retail, General Insurance as well as Investment Banking.

    Krishna Reddy - CEO - Chief Executive Officer, with a Bachelors Degree in Textile Engineeringhas a 10+ years of experience in both Software Development & Marketing. He has worked withthe major Software companies like Intellisoft & Gallerie India in India for a period of 2.5 years. InMarketing Industry he has lead different teams in different senior levels for companies likeOrange Mobiles & Sales Group, Australia in Australia for a period of 5 years.

    http://www.skylarkcorp.com/src/sctr-text.asphttp://www.skylarkcorp.com/src/sctr-hlth.asphttp://www.skylarkcorp.com/src/sctr-bfsi.asphttp://www.skylarkcorp.com/src/sctr-edu.asphttp://www.skylarkcorp.com/src/asso_india.asphttp://www.skylarkcorp.com/src/asso_india.asphttp://www.skylarkcorp.com/src/sctr-edu.asphttp://www.skylarkcorp.com/src/sctr-bfsi.asphttp://www.skylarkcorp.com/src/sctr-hlth.asphttp://www.skylarkcorp.com/src/sctr-text.asp

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    INTERNAL QUALITY AND MONITORING SYSTEMS

    We have a Web based (ERP) System to manage it s operations more transparently. It workson integrated model where it can be accessed from anywhere. The features of the softwareare

       Youth profile Management  Classroom management  Hostel maintenance  Candidate wise reports

      Batch wise reports  Location wise reports  District reports  Instant SMS alerts   Automation of Billing

      Generates MIS reports

    SKYLARK team has experience in using web based IT platform for monitoring and analysis – leading to automatic report generation.

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    PROCESS FLOWPart A: Youth Procurement

      Mobilization

    Initially the focus is extensively on mobilization. The objective is to reach to every household situatedin that segment. It primarily aims in bringing awareness about the initiative & its benefits in the rural

    sector. To widen the reach of the information being provided several mediums are used to educate aboutthe program.

    They areo   Visiting maximum householdso   Advertising in newspaperso   Advertising in interneto   Visiting community help centers

    o  Correspondence with self help groupso  Interacting with Gram Panchayato  Word of mouth etc

      Jobmela

    Either District authorities/Skylark Marketing Team conduct Jobmela in their Districts. Students attendthe jobmela and enroll their names there.

      Candidate Selection

    The district Coordinator Shortlists the Students depending on their qualifications.

      Reporting at Training Center

    For the selected students the Authorities give a admission call letter to attend the course at thetraining center.

       Admission Process

    Students come to the training center and show the admission call letter, they fill their profile in theapplication and enroll for the course.

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       Induction Class

    The training center conducts a Demo, & explains the terms and conditions for training by HR

    Part B : Training & Placement

      Class Room Training

    The center provides highly experienced trainers for all courses. Separate class rooms are available foreach of these courses

      Computer Lab Practice

    Center provides lab facility for students

      District Authorities Inception

    The Officials visit the center for verification or inception. They interact with the students and getupdates about the training that is imparted, the accommodation.

      Evaluation

    The Center evaluates the progress of the candidates on a weekly basis.

      Events

    Educational films, motivational speeches, talent shows are conducted and students showing goodprogress are rewarded.

      Conducting Interviews

    Fifteen days before the completion of the course, interviews are conducted in the training center byvarious Placement Partners

      Candidate Selection

    The companies short list the candidates and send the list of selected candidates to the HR of thetraining center by Email

       Appointment

    The candidates selected are informed by the HR and join the respective companies.

      Filling of Placement

    The candidates after joining the company, Submit their offer letters and fill the placement form.

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    Part C : Post Placement & Monitoring

     A unit specific to post placement tracking is designated to check for employment sustainability of thecandidates who have procured employment. The unit is named as Post Placement Tracking Team(PPTT)

    Once a candidate is placed in a new position most job placement support services stop.

    To help ensure a successful placement our Post Placement Tracking Team (PPTT) will help theemployee to sustain employment by the following measures:

      Organizing any required special training for the candidate.  Keeping in touch with the employer, to monitor how the candidate is adapting to their new role.  Keeping in touch with the candidate to counsel them individually through any difficulties they are

    facing in the role.  Evaluation of the performance will be done thrice a week & the required follow up activity will be

    taken up.  Periodic reviews are conducted during the following time frames

      Fortnight Survey - After completion of Fifteen(15) days  3rd Month Survey - After completion of ninety (90) days  6th Month Survey - After completion of one hundred & eighty (180) days  9th Month Survey - After completion of two hundred & seventy (270) days  12th Month Survey - After completion of three hundred & sixty (360) days

    TRAINING METHODOLOGY

    The training imparted has been designed in a structured pattern incorporating various elements that arerequired to achieve substantial result in providing employment & adjustment to the physicallychallenged youth. The elements that are included in the course strategy are structured in achronological system. The designed system is comprehensive involving all the required ingredients intomaking of a successful training course & placement opportunities.

    The training methodology is a combination of four modules:English language skills and fluency enhancement

    The training will emphasize on the English language skills- both written & oral as it is an essentialcomponent to procure employment, considering the fact that the trainees are from rural backgroundcomprising a majority of regional medium students.

    Subject TrainingThe training will educate the trainees regarding the subject. It will constitute more about the subject &aims to bring awareness in a detailed & comprehensive pattern. It shall impart knowledge about the

    several sectors, process, functions, terminology, techniques & employment opportunities pertaining tothe sector.

    Soft SkillsThe training will focus on an overall personality development & self improvement. It will specificallyemphasize on imparting soft skills training essential for employment in the sector. The aim of themodule is to create job readiness & to hone the skills of the trainees & also ensure that they procureemployment in the related sector.

    Information and Communication TechnologyThe training will bring awareness about computer becoming necessity to human beings. In today’sworld Computer has become a necessity and is a perquisite for employment in any sector. Hence the

    training shall equip the trainees in CV preparation, Intelligent and informed decision making power,staying in contact, Saving time, higher productivity and better employment opportunities

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    PLACEMENT NETWORKS

    INTERNAL ASSESSMENT AND CERTIFICATION MECHANISM

    Five Point Strategy

    Trainer

    Recruiting a trainer with a proven track record of subject expertise with ability and experience indelivery of training.

    Curriculum

    Training syllabus and lesson planner is produced based on industry needs and skill requirements.

     Assessment

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    The trainees will be assessed periodically weekly and an individual development plan is made in order tomonitor the trainee progress.

    3rd Party- Certification

     A 3rd party certification is arranged.

    Curriculum updating as per industry requirements

    The course curriculum shall be periodically updated based on feedback of trainees, trainers andemployers

    WORKING YOUTH

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    CONTACT US

    Corporate & Head OfficeSkylark Infowaves Pvt Ltd,404 & 405 4Th Floor,Maitrivihar Complex,Opp.Bank Of Inida

     AmeerpetHyderabad - 500016 Andhra PradeshIndiaPh. 040-66446555Fax : 040-66446556

    Odisha Branch OfficeFlat 1B, Mahadev Enclave,80,Surya Nager

    BhubaneswarOdishaPh : 08886956565

    Rajasthan Branch OfficeG-3,Arihant Enclave,Plot-51, Indraprastha Colony, Amrapali Road, Nr. Nursery Circle, Vaishali Nagar - JaipurRajasthan

    Ph: 09571023777/ 08686067025

    Helpline : 09848609999

    Email ID : [email protected] 

    Website : www.skylarkcorp.com

    mailto:[email protected]:[email protected]:[email protected]:[email protected]

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    3.0  ABOUT THE NSDC STAR PROJECT

    Background

    The Finance Minister in his Budget Speech of 2013 proposed a scheme to encourage skilldevelopment for youth by providing monetary rewards for successful completion of approved trainingprograms.

    Key Features

      This Scheme shall be implemented through Public-Private and Public-Public partnerships.

      NSDC will be the implementing agency for this Scheme and NSDF shall monitor the

    implementation of the Scheme, using mutually agreed criteria with NSDC.

      The Scheme will provide monetary incentives for successful completion of, market-driven skill

    training to approximately ten lakh youth in in a span of one year from the date of

    implementation of the scheme.

       All trainings will be specifically oriented for developing skills in specific growth sectors.

       Assessment and training bodies for all purposes of the Scheme will be separate and no overlap

    of roles will be allowed to maintain transparency and objectivity.

      The monetary reward will be wholly funded by the Ministry of Finance, Government of India,

    and will be affected through direct bank transf er to the beneficiaries’ accounts.    Appropriate consideration will be provided to the economically backward sections. 

    Strategy & ApproachEligible Sectors and Job Roles

    a) While the Scheme is intended to cover all job roles in all sectors, it will initially cover only a limited

    number of high-market-demand Job Roles in specified economic sectors from Levels I to IV in the

    NVEQF/NSQF.

    b) NOSs and QPs for these roles will be prepared by the respective SSCs, and will constitute 80% of

    the entry-level workforce in priority sectors.

    Training Content and Eligible Providers

    a) To ensure that benefit is extended only to the trainees taking courses which are aligned to NOSs

    and QPs for eligible Sectors and Job Roles, a select list of training institutions to offer these courses

    will be approved for the purposes of this Scheme.

    b) All institutions, government or private (who, during the last two years, have been selected by any

    State Government or any Ministry of the Government of India to implement any Government funded

    or sponsored Scheme), or are NSDC partners, shall be deemed to be part of the approved list of

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    training providers under this Scheme. All such deemed approved training providers will need to get

    each training course they propose to offer, aligned to NOS and QPs of various eligible job roles

    corresponding to Levels I to IV of the NVEQF/NSQF.

    c) Those training providers, who have no prior affiliation with any government institution or NSDC,

    will go through a pre-screening process of the SSCs according to an Affiliation Protocol prepared by

    NSDC/SSC.d) The willingness of a training provider to permit trainees to pay part of their fees after the monetary

    reward has been received, shall be considered while approval is granted for such training provider to

    be part of the Scheme.

    e) No fees shall be charged by the SSCs for the approval process of training providers at Para 4.2 (b)

    above, for each Courseware aligned to a job role. Charges will be applicable only for training of

    trainers and their assessments.

    f) The list of all the training providers in the skill development space that have been associated with

    any government institution shall be available on the NSDA website.

    g) The list of all the training providers in the skill development space that are NSDC partners, and

    those that are pre-screened as per Para 4.2 (c) above shall be available on the NSDC website in

    addition to the QPs, NOS, Approved Sectors and Job Roles.

    h) Training programs will be for a minimum of 30 days duration and will include training on social

    skills like health, hygiene, communication skills etc. It will be ensured that assessments are planned

    by SSCs only after 30 days of commencement of the training. The 30 days duration of training may

    also include On the Job training, Internships etc. if required.Assessment and Certification

    a) No entity that is engaged in providing training under this Scheme shall be eligible to be approved

    as an assessment and certification agency.

    b) All assessment agencies will be pre-screened and approved by the SSCs and their details updated

    on the SDMS.

    c) Initially a select set of assessment agencies with pan national presence, and having demonstrated

    ability to assess the eligible training content w.r.t NOS and QPs, will be selected. Later the Scheme

    would be made open to all eligible assessment agencies.

    d) In due course, any institution or body offering assessment services can apply to work with specific

    SSCs, for designated NOS and QPs for eligible sectors and job roles.

    e) All assessments will conform to assessment guidelines laid down by the concerned SSC for each

    QP. Any candidate can undergo assessment any number of times for qualifying for a particular job

    role, at any approved assessment agency. A candidate has to undergo formal training as a

    prerequisite for assessment.

    f) Assessment Fees charged to candidates for each assessment will be capped as follows:

     All other Courses – maximum Rs. 1,000 for Service Sector

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     Eligible BeneficiariesIn line with the objectives stated above, this Scheme is applicable to any candidate of Indian

    nationality who: 

    a)  undergoes a skill development training in an eligible sector by an eligible training provider as

    defined above;

    b) is certified during the span of one year from the date of launch of the scheme by approved

    assessment agencies as defined above;

    c) is availing of this monetary award for the first and only time during the operation of this Scheme.

    The Scheme is currently meant only for candidates availing themselves of skill development trainings

    from eligible providers. Recognition of Prior Learning may be covered later during the currency of the

    Scheme.

    Placement and Awardsa)  The banking network will be used for direct transfer of the funds to the candidates / training

    provider. The reward corpus will be placed with a nodal bank in each District in consultation

    with the Indian Banks Association that will then create a consortium to ensure disbursement of

    the amount into the account of the beneficiary/ies. Details of such Banks in each district would

    be given wide publicity on relevant websites.

    b) Monetary Award for Certification is as follows:

    Sectors NSQF Levels 1 & 2 NSQF Levels 3 & 4

    Manufacturing Courses Rs. 10,000 Rs. 15,000

    Service & Other Sectors Rs. 7500 Rs. 10,000

    c) Each category would have pre-defined number of awards. Once the number for a particular

    category gets exhausted, only proposals for the remaining categories would be entertained. The

    numbers for each category would be mentioned in the NSDA and NSDC’s website and would be

    subject to a periodic review. The numbers for each category would be mentioned in the NSDA and

    NSDC’s website and would be subject to a periodic review. 

    d) In order to enable the financially disadvantaged to use the award money to fund a part of the

    training cost, the training providers will allow candidates to pay part of the course fee (minimum 25%

    of the prescribed fee) and the balance will be paid to the training provider from the monetary award

    whenever the candidate is eligible for its receipt. However this amount shall not exceed the total

    amount that the candidate is eligible for. At the time of enrollment for the course, the trainee will

    have to pay some part of the course fee (minimum 25% of the prescribed fee), so that the candidatehas a sustained interest in the completion of the course.

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    e) A Complaints / Grievance cell for this Scheme would be set up which shall include representatives

    of the SSCs, the NSDC and the NSDA. The first level of redress would be the Governing Council of the

    relevant SSC and a second level would be the NSDA.

    Evaluation and Monitoringa) SDMS will have the central repository of data which can be utilized by various stake holders to

    monitor this Scheme.

    b) All agencies, like SSCs, training institutions, assessment agencies etc. will have access to SDMS to

    maintain a central repository of training data.

    c) Independent evaluation of the Scheme will be done by the NSDA based on agreed criteria with

    NSDC.

    Process for availing the benefits of the Scheme1 The candidate can enroll in any course from the list of registered courses in specified high

    demand sectors. The candidate can pursue the course with any of the approved trainingproviders.

    2 The candidate needs to intimate the training providers that he/she intends to participate in

    the Scheme. The details of the student shall then be entered in to the SDMS database

    along with the UID/NPR number (or if neither is available, the mobile number of the

    candidate), and contact details. The training provider will facilitate the enrolment of the

    candidate in UIDAI/NPR Scheme and update the mobile number with the UID/NPR

    number3 Candidates from economically disadvantaged sections will be allowed to pay initial fees

    equal to the difference between the training cost and the reward money they are eligible

    for. In such cases the candidate can authorize payment of the reward money to be directly

    transferred to the training provider after the candidate successfully passes the

    assessment. Bank details of such candidates shall be mandatorily taken at the time of

    registration, or opening of account.

    4  After completion of the training, the candidate may get assessed by any of the approved

    assessment agencies as specified in above.

    5 The details of the assessments are captured on SDMS and forwarded to the concerned

    SSC electronically.

    6 The assessment agency, in association with SSCs, will award a secure certificate with a

    QR bar code for successful completion and assessment of a course through the SDMS.

    The certificate will be electronically verified using a CAM device and linked to UID/NPR

    number of the candidate.

    7 If the candidate has successfully completed a course which is already being certified by

    agencies other than SSCs in the existing market scenario, such as universities, school

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    boards, NCVT, SCVT, internationally recognized certification agencies etc., SSCs shall

    work with these institutions for award of dual certification for the course.

    8 The certification fees shall be paid by the candidate to the assessment agencies

    9 The award and issue of the certificate will be captured in SDMS.

    10  After successfully meeting all eligibility criteria as specified in above, the candidate shall

    be eligible for the monetary reward.11  After verification of the secure certificate by the approved training provider and updation of

    SDMS, NSDC will instruct the bank to credit the candidate’s bank account directly.

     Alternately the award money may also be paid as bank draft in the name of the

    beneficiary.

    12 Where the fees have been paid in part, the training provider will be paid by NSDC through

    a direct bank transfer.

    13 Once the monetary reward is given under the Scheme and the candidates’ record hasbeen updated on SDMS, no further payment will be made using the secure certificate.

    4.0  JOB ROLES – 

    List of Job Roles in “Telecom Sector Skill Council”

      Customer Care Executive (Relationship Centre)o  Provide customer service support by interacting with customers over the

    phone

      Customer Care Executive (Call Centre)o  End to end customer life cycle management at a shop / showroom /

    relationship centre

      Customer Care Executive (Repair centre)o  Providing service support to customers walking in at the shop / showroom /

    relationship centre / repair centre, with handset / accessory relatedqueries/issues

    Duration: AS Per NSDC – STAR Guidelines

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    5.0  ELIGIBILY CRITERIA

    Entities Eligible to bid for the Training Programmes

    o  The entity shall with an existence of at least 2 Years.

    o  The entity should trained more than 500 youth

    o  The entity should have 2 class rooms and minimum 20 computers lab

    6.0  SUBMISSION OF FORMS FOR PROPOSAL

    6.1 Form -1 : Please provide details of organization applying for theproposal and the authorized Representative.

    Name of Organization/Institution:

    Registered Office/ Head Office

    Address:

    Phone:

    Fax

    Website

    Contact Person

    Designation

    Mobile

    Email

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    6.2 Form -2 : Brief History of the Organization and current nature ofBusiness or activity. 200 words

    .

    6.3 Form -3 : Names and details of business or group to which theorganization or institution belongs

    Business GroupCompanies underthe business

    group

    Primary Activityof the business

    group

    AnnualTurnover

    (in lakhs)

    6.4 Form -4 : Details of legal constitution of the organization

    Status /Constitution of the firm:

    Registration Number:

    Date of Registration(Date):

    Place of Registration:

    PAN:

    TAN:

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    6.5 Form – 5 : Three Years Annual Turnover of the organization

    Financial Year Turnover In Lakhs

    2012-2013

    2011-2012

    2010-2013

    6.6 Form – 6 : Manpower:

    a.  Please provide brief details of the existing management team for skills andplacement work in your organization [education, experience and key achievements

    of management team members.

    b. Please provide details of the core staff for training and placement activities in the

    organization in the following format. 

    Sr.No Name Year of

    Experience

    Numbe

    r of

    Years

    with

    the

    Organi

    zation

    Qualific

    ation

    Key

    achievement

    in the

    present

    position

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    6.7 Overall Training Capacity

    No. of

    youth

    trained

    No of Youth

    Placed

    % age

    Placement

    6.8 Bank Details for Online Payment Transfer

    A / C Name :

    A/ C No

    Bank Name

    Branch

    IFSC Code

    6.9 Request for Proposal for Sector

    Sector Skill Council

    Address of

    Training Center

    District

    State

    PincodeTarget Requested

    Note : if you want more centers please provide center details and target details in above format.

    I hereby declare that the information provided in this proposal is true to the best of my knowledge. If

    any information provided above is found to be false, Skylark reserves the right to reject the proposal. 

    Name of Signatory :

    Designation:

    Date:

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    7.0 SUBMISSION OF REQUEST PROPOSAL

    Fill all forms send the proposal to skylark via email

    Email id : [email protected] 

    Subject Line in mail would be : SKYLARK – NSDC – STAR - TSSC – YOUR / ORG Name– YOUR

    STATE- CITY

    Example :

    If you (MYName/Org Name) are applying this from Maharasthra – Mumbai

    Subject : SKYLARK – NSDC – STAR - TSSC –MYName/Org Name- Maharasthra – Mumbai

    mailto:[email protected]:[email protected]:[email protected]:[email protected]

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    8.0 Appendix

    1.0 Partner MOU

    SERVICE PROVIDERAGREEMENT FOR THE STAR PROJECT.

    SKYLARK INFOWAVES PRIVATE LIMITED, (SKYLARK) Training Partners who are authorized partner for

    the National Skill Development Corporation, and has been mandated by NSDC to be a part of the “Standard

    Training Assessment & Reward” (STAR) program of the Ministry of Finance, Government of India.

    This MOU is entered into as of _____ day of_____________, between

    Skylark Infowaves Pvt Ltd (SKYLARK) 404,Maitrivihar Complex, Opp.Bank Of

    India,Ameerpet,Hyderabad,Andhra Pradesh, India, who henceforth shall be referred to as the PRINCIPAL

    and___________________________________________________________________________________ ___________________________________________________________________________________________________ 

     _____________________________________________________________________________

    Who henceforth shall be referred to as a “SERVICE PROVIDER”. 

    The PRINCIPAL and the SERVICE PROVIDER in conjunction would be referred to as “PARTIES”. 

    CATS has received a request from the said SERVICE PROVIDER to be a part of the program and the MOU

    herewith is being entered into in this context.

    SCOPE

    The PRINCIPAL and the SERVICE PROVIDER hereby agree to associate themselves towards delivering services

    as per the scope defined below:

    1.  PERIOD OF AGREEMENT: The period of AGREEMENT would be up to 15th Aug 2014.

    SERVICE PROVIDER – RESPONSIBILITY SCOPE

    TASK DESCRIPTION TO BE DONE BY SERVICE

    PROVIDER

    SERVICE PROVIDER will ensure that the trainers at the participating centers

    are qualified to handle the training program as per the QP and NOS set by

    PRINCIPAL

    Service Provider to provide all

    the paper work and

    documentary proof for trainer

    profile and their competence

    SERVICE PROVIDER should have adequate lab infrastructure as per the

    guidelines set by PRINCIPAL

    Service Provider to provide infra

    as per requirement

    SERVICE PROVIDER shall mobilize the students for the program as per the

    defined eligibility criteria. SERVICE PROVIDER to ensure that mobilized

    students are of a certain minimum quality as all payouts is linked to the

    number of students passing the assessment.

    Service Provider responsibility

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     TASK DESCRIPTION  TO BE DONE BY SERVICE

    PROVIDER 

    SERVICE PROVIDER will enter the student details into SDMS as per format

    provided by PRINCIPAL. Only the SERVICE PROVIDER will be liable for any wrong

    or misguiding information put into the SDMS.

    Service provider’s primary

    responsibility

    The SERVICE PROVIDER will ensure all candidates have a UID number and bank

    account. Adequate assistance will be provided by the SERVICE PROVIDER to thetrainee to facilitate the UID number and a bank account in case the student

    does not have one. Nearest CSC will facilitate to fasten the process.

    Primary responsibility

    It will be the responsibility of the SERVICE PROVIDER to update the UID and

    bank account information of the trainee on its receipt. The SERVICE PROVIDER

    will be liable for any incorrect information entered into SDMS

    Primary responsibility

    The SERVICE PROVIDER will have to ensure that the start and end date of every

    batch is entered into SDMS. In case of any delay in the information provided  – 

    the SERVICE PROVIDER will be liable for the same.

    Primary responsibility

    The SERVICE PROVIDER would ensure to take the payment of Rs.1,000 from thecandidates towards assessment and an undertaking from the candidate

    promising to pay the training fee to PRINCIPAL, post the successful assessment,

    certification and receipt of the monetary award into his/her account.

    Primary responsibility

    .SERVICE PROVIDER will be expected to provide the training as per the promised

    schedule to the trainee and ensure that the trainee is adequately skilled as per

    the performance criteria defined in the QP and NOS

    Primary responsibility

    On the day of the assessment, SERVICE PROVIDER has to ensure that the

    necessary facilities are extend to the assessor and adequate lab infra with

    necessary raw materials are provided for the assessment purpose. In case the

    assessor needs any internet connection and a computer  – that same should be

    provided on request by the SERVICE PROVIDER

    Primary responsibility

    The trainee will be allowed to take the assessment as many times as the trainee

    wants by paying the assessing fee each time. The assessment fee has to be

    transferred to the SSC each time.

    Primary ( for collecting the

    assessment fee from

    candidate for 2nd and

    subsequent attempts, in case

    he/she so desires)

    TASK DESCRIPTION 

    TO BE DONE BY SERVICE

    PROVIDER 

    It will be the responsibility of the SERVICE PROVIDER to printout the certificates

    The certificates should be:

    On A4 size sheets

    Color printed

    On 160 to 180 GSM paper

    SERVICE PRIVDER to arrange for printing and handing over the certs to the

    trainees and get their acknowledgement and send them back to EP for record

    keeping

    Primary. Service provider

    The SERVICE PROVIDER will have to issue the certificates to the trainee within 2

    working days. Any delay will be the liability of the SERVICEPROVIDER

    Primary responsibility

    In the eventuality of student dropping out before taking the assessment at leastonce and is taking training on credit, the SERVICE PROVIDER or the trainee will

    not be eligible for reimbursement

    Applicable for serviceprovider as well.

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    1.  RESPONSIBILITIES OF SKYLARK

    a.  Coordinate with Training Partners & NSDC and Sector Skill Councils (SSCs) to get affiliation for

     Job Roles being offered by (TP) under the STAR Program

    b.  Work with SSCs to align training course-ware with National Occupation Standards (NOS) and

    Qualification Packs

    c.  Work closely with SSCs to ensure courseware, assessment benchmarks and policies are aligned

    to on-ground reality

    d.  Conduct Training of Trainer for all trainers as required.

    e.  Provide the Service Provider with Trainer Manuals, presentation material, student work books

    and assessment sheets and other program collateral as required.

    f.  Follow-up with Assessment Agency and SSC to ensure that Assessment results are published on

    time and payment processed through NSDC

    g.  Ensure payment to the Service Provider as per payment terms listed in this AGREEMENT.

    2.  COMPENSATION

    a.  For the services as detailed under the scope defined above, please refer to Annexure 1 for the

    details.

    3.  NON DISCLOSURE During the term of this MOU, SKYLARK and

     _____________________________________ will be bound by Confidentiality and Non- Disclosure and

    neither will reveal confidential information received as part of the collaboration hereunder to a third

    party. Non-disclosure only applies to information that is not already readily available in the public

    domain, or which a party rightfully has obtained elsewhere, or which a party has been ordered by a

    relevant court or authority to reveal.

    4.  LIABILITY: To the extent not otherwise stated in applicable terms and conditions , none of the parties

    should be liable for consequential damages such as lost profit.

    5.  TERMINATION: This MOU may be terminated by either party at any time by serving a notice of 1

    calendar month. However, any obligations from either side accrued during the term shall be fulfilled.

    6.  DISPUTES: Any controversy or claim arising out of or relating to this MOU, or the breach thereof, will

    be settled through arbitration as per Indian arbitration methods.

    7.  AMENDMENT: This AGREEMENT may be amended only by a written instrument signed by the duly

    authorized representatives of both Parties.

    8.  PARTIAL INVALIDITY: If any provision of this MOU is held by a court of competent jurisdiction to be

    invalid, void or unenforceable, the remaining provisions will nevertheless continue in force without

    being impaired or invalidated in any way.

    9.  GOVERNING LAW: This MOU will in all respects be governed by and construed in accordance with

    the laws of India.

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    IN WITNESS WHERE OF SKYLARK and ____________________________________ each has caused this MOU

    to be executed on its behalf, as of date first written above.

    Skylark Infowaves Pvt Ltd :

    Signature & Seal Signature & Seal(Authorized Signatory) (Authorized Signatory)

    Date : Date:

    Place : Place :

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    Annexture 1.

    Payment Details:

    Assessment Fees of Rs.1000/- Collected from Trainee and same to be transffred to Skylark A/C

    Service Provider will get Rs.4000/- + Rs. 2000/- after Successful completion of Assessment

    TERMS OF PAYMENT

    1.  The payments would be transferred to the SERVICE PROVIDER for all the students who have been

    assessed and certified as successful by the NSDC Sector Skill Council on or within 7 days of receipt

    of payment to the PRINCIPAL from NSDC. It can be expected under normal circumstances that

    payments for all successful students would be made within a maximum period of 45 days of

    completion of the assessment and declaration of the results by the concerned NSDC Sector Skill

    Council.

    2.  TDS at the rate of 10% would be deductible at source on all payments.

    3.  All payments would be made through Bank transfer only.4.  A non-refundable deposit of Rs 25K against franchisee has to be paid which will be valid for

    next 5 yrs. Institute can sign agreement by paying NIL Amounts against franchisee fees which

    can be deducted from the bills while releasing payments. No separate franchisee shall be charged

    for any other courses being conducted by the institution

    BANK DETAIL FOR DEPOSITING ASSESSMENT FEES AND FRANCHISEE FEES

     A/C Name : Skylark Infowaves Pvt Ltd

     A/C No : 30120586470

    Bank : State Bank Of India

    Branch : PBB Rajbhavan Road, Hyderabad

    IFSC Code : SBIN0004159

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