Personalisation in Norfolk

Who are we?

Personalisation Experts group

Personalisation

Booklet and film on personalisation

Where has personalisation come from?

• It’s a national “must-do”

• Department of health directive

• It’s here to stay………..which is a good thing!

Where has personalisation come from?Personalisation is not just about personal budgets, it's not just about personal health budgets.

We want to enable people to be able to take responsibility for their own lives, to have control over their lives, to lead the lives they want. Those that need care and support need to have control over the care and support too.

Paul Burstow (Health and Social Care Minister)

Personal budgets In social care

What is a personal budget• Person is given an agreed amount of money known

as a ‘Personal Budget’

• The level of support is based on the person’s score on a Personal Budget Questionnaire

• Person is able to have all, or part, of this in cash and use it to meet his/her support needs

• Person can also ask his/her social worker to arrange services for them

Can anyone have a personal budget?

• No – only people who are eligible.

• Person is assessed to see if they are eligible

under the ‘Fair Access to Care Services Criteria’.

• Only people with a ‘critical’ or ‘substantial’ need.

What can personal budgets be used for?• Care in the home, such as personal care

(not long-term residential or nursing care)• Supported or daytime activities• Short breaks or respite care• Equipment (not equipment requiring an

occupational therapy assessment e.g. electric wheelchair)

• Complementary treatments

Creative solutions Sky TV - to give a break to the main carer Joining a club - to be more independent/make friends in the

community Art therapy - to help counteract periods of depression Assistive technology - to keep safe in own home Raised garden-beds – to be more independent and to increase

activity Wii system - to increase activity and to counteract obesity IPad – to have a social activity and to increase opportunities to

make friends A dog – to increase activity and to meet other people

Does the person have to make a Financial Contribution?• Social care is financially assessed on person’s

income and savings

• A person may have to pay a contribution towards the cost of their care depending on how much money they have coming in– Savings over £23250– Income of more than £170 per week

(earnings are disregarded)

Making a support plan

• A support plan shows how you will use your budget• A support plan should show:

– What’s important to you– What’s working in your life– What’s not working– What are the goals you want to achieve– How you will use your budget to meet those goals– How you will ensure that you will keep yourself safe

Thank you for listening!

Kirstie Griffin, on behalf of Mary Fisher and

Personalisation Experts group

Tel: 01508 491222

Email: mary.fisher@ncodp.org.uk