OPGA Golf Operations Learning Program 2009 Opga
13
OPGA Golf Operations Trainee Program
-
Upload
mark-thompson -
Category
Business
-
view
1.182 -
download
1
description
Transcript of OPGA Golf Operations Learning Program 2009 Opga
OPGA Golf OperationsTrainee Program
McKinley Solutions Inc. © 2009
Trainee Program Goals
To provide learning opportunities for new golf operations staff that have demonstrated a
passion for the job and desire to learn
To provide more structure for the training and development of new golf operations staff
McKinley Solutions Inc. © 2009
Trainee Program Objectives
To provide golf pros with the skills, insight and tools to establish a successful
training program.
To support new golf operations staff - both young and old - in a structured learning
program.
McKinley Solutions Inc. © 2009
Why Develop an Golf Operations Trainee Program?
A structured learning is a way to better engage new staff
Better trained staff with improve customer service and
provide more flexible and effective staffing options.
McKinley Solutions Inc. © 2009
Clubs Benefit
An environment that fosters personal and professional growth
Identification, development and engagement of new operations staff
Sharing & leveraging strategic knowledge and skill throughout the club
McKinley Solutions Inc. © 2009
Trainees Benefit
Positive and constructive feedback on personal learning & development areas
Accelerated training
Increased self-awareness and self-discipline
McKinley Solutions Inc. © 2009
Pros Benefit
Structured method to share ideas, try new skills and take risks
Identification of opportunities to enhance personal contribution to better service
and revenue for the club
McKinley Solutions Inc. © 2009
Where do I go from here?
McKinley Solutions Inc. © 2009
Training WorkshopManual
McKinley Solutions Inc. © 2009
Workbook Highlights
• Personal reflection doc• Planning the meetings• Topics to discuss• Giving Feedback
McKinley Solutions Inc. © 2009
Workbook Highlights
• Sample trainee reflection doc• Sample learning plan• Learning program log• Meeting log and action plan
McKinley Solutions Inc. © 2009
Training Program
McKinley Solutions Inc. © 2009
Mark R. Thompson
www.slideshare.net/clubjobswww.twitter.com/clubjobs
www.delicious.com/clubjobs.cawww.flickr.com/photos/clubjobs.ca
www.linkedin.com/in/markrthompson
w: www.clubjobs.caw: www.mckinleysolutions.com
e: [email protected]: 866-604-6823 X222
