OneCall Employee Benefit Overview
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Transcript of OneCall Employee Benefit Overview
![Page 1: OneCall Employee Benefit Overview](https://reader034.fdocuments.us/reader034/viewer/2022042723/587e504e1a28abeb1a8b5d9b/html5/thumbnails/1.jpg)
OneCall Health AccessProduct Overview
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What is Telemedicine?
Consult with a Physician from anywhere, at anytime.
Telemedicine is comprised of a
national network of U.S. board-
certified physicians who use
electronic health records,
telephone consultations and online
video consultations to diagnose,
recommend treatment and write
short term, non-DEA controlled
prescriptions, when appropriate.
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What is Telemedicine?
Physicians are available 24
hours a day, 365 days a year.
This allows members of any age
to conveniently access quality
care from their home, work, or
on-the-go as opposed to
expensive and time-consuming
alternatives like the doctor’s
office or emergency room.
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What is Telemedicine?
To ensure high quality physicians, credentials for
physicians are conducted every two years. These
physicians are also subject to a 10% random
audit, which exceeds NCQA standards.
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Company Information
• OneCall Health Access was founded in 2012
• Based in Nashville, TN.
• National provider of telemedicine products.
• Operates in 48 states
• One of the largest brokers for MDLIVE
• Specializes in offering a monthly flat rate, unlimited access plans to employer and association groups.
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When Do You Use Telemedicine?
• When your Physician is not
available.
• After hours or whenever you
need non-emergency care.
• On vacation or business trip.
• If you are considering a trip
to the ER or Urgent Care
Center for non-emergency
care.
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What condition would I use it for?
For non-emergency care such as:
• Cold or Flu
• Sinus Infection
• Allergies
• Respiratory Infection
• Bronchitis
• Pink Eye
• Urinary Tract Infections
• Poison Ivy
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A Few Facts…
• Healthcare reform is
projected to add another 30
million people to a health
care system that is already
experiencing capacity issues.
• 97% member satisfaction,
91% medical resolution and
97% physician satisfaction.
• The average consultation
time is 12 minutes.
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A Few Facts…
• On average, members receive a call back from the
physician in 20-30 minutes.
• Physicians resolve an average of 91% of the calls.
The remaining calls are referred to the member’s
Primary Care Physician, a specialist, the ER, or
the member was seeking a prescription that is
outside the scope of service.
• 97% member satisfaction rate.
• 97% physician satisfaction rate.
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A Few More Facts…
• 80% of Urgent Care visits can
be handled by Telemedicine.
• 50% of ER visits are not
emergencies.
• Average primary care provider
visit is $165.
• Average Urgent Care visit is
$155.
• Average Emergency Room visit
is $1318.
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A Few More Facts…
• 63% of Americans report difficulty accessing
primary care provider on nights/weekends/holidays.
• 70% of all doctor’s office visits can be handled by
Telemedicine.
• The average non telehealth consultation time is
4 minutes.
• The average telehealth consultation time is
12 minutes.
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Plan Rates
Individual Family
$12.95/month $15.95/month
• A group is defined as any employee or association
group that has more than 10 employees or
members.
• Family covers member, spouse, and up to five
dependents.
Employee Funded Rates
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Plan Rates
Individual Family
$6.95/month $6.95/month
• This rate is for employer-funded plans.
• The premium must be paid 100% by the employer.
• This rate is only available on groups with over 25
participants.
• Family covers member, spouse, and up to five
dependents.
Employer Funded Rates
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OneCall Plan Highlights
• Unlimited telephone and email access to U.S.-
based physicians 24/7.
• No co-pays or access fees.
• No deductibles, contracts, or enrollment fees.
• Immediate access to a doctor nationwide for your
entire family.
• Call a doctor while on the road or traveling.
• Access to a doctor from anywhere in the world.
• No denials or age restrictions.
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• Secure, personal and
portable electronic health
records.
• Children of any age can
be treated through our
pediatric network.
• Recently added
behavioral health and
dermatology services.
• Translation services for
over 100 languages.
OneCall Plan Highlights
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Plan Availability
Note: Services are not currently available in Idaho or Arkansas.
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Telemedicine as an Employee Benefit
• Substantially reduce healthcare costs by redirecting
employees and their covered dependents to use
Telemedicine versus the much more expensive
Emergency Room, Urgent Care and Primary Care
Physician office visits.
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Telemedicine as an Employee Benefit
• Access to medical services
while at work to help reduce
absenteeism.
• Reduce human resource
burdens and boost employee
morale.
• No underwriting, everyone is
approved.
• Secure, personal, and
portable electronic health
records.
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Telemedicine as an Employee Benefit
• Convenient online enrollment
for employees.
• All billing and payroll
deduction services are
coordinated by a licensed
third party administrator.
• Online training and education
to help your employees
understand how to utilize their
benefits.
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Telemedicine as an Employee Benefit
• Additional website banners,
payroll stuffers, newsletter ads,
and email campaigns are
available for promotion of the
benefit and to help increase
utilization.
• Email campaigns during allergy
and cold and flu seasons.
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Telemedicine as an Employee Benefit
Companies that offer telemedicineas an employee benefit
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Convenience
24/7 access by phone, email, or video.
No exposure to other sick people.
Savings
Time & money, traveling, long wait times.
Avoid high-cost Dr. Offices, Urgent Care and ER’s.
Quality Care
Licensed physicians who can provide information,
diagnose, and prescribe medication.
Marketing Highlights