Mission Vision and Pillars
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Transcript of Mission Vision and Pillars
Corporate OverviewSummary
Making the Cloud Faster
Our vision We are a technology company at the
crossroads of where the future
Clouds will migrate
Our missionTo providing agile and value-driven global
communication solutions for our
customers by leveraging our core assets:
GLOBAL NETWORK AND DATA CENTERS
EXTENSIVE PARTNERSHIPS
OUR PEOPLE
We are a technology company at the crossroads of where future Clouds will migrate
Making the Cloud Faster Through Global Connectivity Solutions
CLOUD X® PLATFORM & ECOSYSTEM
SUBSEA NETWORK &
INFRASTRUCTURE
INDIA NETWORK &
INFRASTRUCTURE
MANAGED NETWORK SERVICES
CARR
IERS
& O
TT P
ROVI
DERS GLOBAL ENTERPRISES
OUR PEOPLE
SUBSEA NETWORK &
INFRASTRUCTURE
Our network is used by:MOST OF THE WORLD’S LARGEST CARRIERS, E.G:
LEADING OTT PROVIDERS, E.G:
A VAST NUMBER OF LEADING CONGLOMERATES, BANKS AND ENTERPRISES, E.G:
PUBLIC AND GOVERNMENT ORGANISATIONS, E.G:
We own and operate the world’s largest private undersea cable system spanning approx. 68,000 route kms with 46 landing stations, delivering services to business markets worldwide spanning Asia, North America, Europe and the Middle East;
We have a managed network services platform that connects approximately 27,000 sites across 158 countries;
We have unsurpassed connectivity across the Emerging Markets Corridor of Middle East, India and Asia which include:
Making the Cloud Faster Through Global Connectivity Solutions
We are a technology company at the crossroads of where future Clouds will migrate
75% of global population
+2.0bn Internet subscribers
75% of the world’s smart phone growth
+80% of the world’s GDP growth expected in the next 5 years
INDIA NETWORK &
INFRASTRUCTURE
We are currently the largest owners of the building blocks of the Cloud in India and a major partner in Prime Minister Modi’s Digital India initiative 200,000 route kms of fiber backbone, connecting over 200 cities, 24,000 towns & 600,000
villages with 40,000 kms of fiber network in the access or last mile
Largest spread in India serving over 880 of top 1000 enterprises
Nationwide IP backbone & one of the World’s largest Metro Ethernet Network, covering 44 major cities
Largest MPLS enabled Core Data Network, covering 200 cities
9 major data centers with 650,000 square feet of floor space in India offering hosting and Cloud-based services
Backbone, metro and building access ring architecture w/ highly resilient ring & mesh design
Direct access implemented to business premises across 1.7 million buildings and 95%+ coverage of Indian subscriber base
INDIA MARKET INFO: #1 GDP Growth in 2017 surpassing China
(Source: World Bank 2016)
Internet User growth at >40% year-on-year… and India has already surpassed the USA
730mn Internet Users by 2020… 2nd Largest Market behind China
Making the Cloud Faster Through Global Connectivity Solutions
We are a technology company at the crossroads of where future Clouds will migrate
Our network/infrastructure solutions are used by:
And major Indian Government Organizations:
Our Cloud solutions are used by:CLOUD X®
PLATFORM & ECOSYSTEM
We have created a Cloud computing platform and ecosystem with Cloud services and applications available “on-net” from Layer 1 all the way through to Layer 7
Our globally-spread on-net Cloud X platform enables us to offer SD-WAN services, virtualized network functions, IaaS and PaaS services
We have created one of the furthest reaching multi-Cloud eco-systems with leading Cloud platforms such as AWS, Microsoft Azure and Softlayer available in multiple locations across the USA, Europe and Asia
Through our Cloud orchestration platform customers can operate and co-ordinate multi-Cloud environments to manage Cloud-sprawl
Global enterprises use Cloud X Fusion to operate business-critical applications from within the Cloud
Through our recently announced CLOUD X WAN platform we will provide SD-WAN and virtualized network functions globally allowing our customers networks to be as elastic as their Cloud services
Making the Cloud Faster Through Global Connectivity Solutions
We are a technology company at the crossroads of where future Clouds will migrate
Our Managed Network Services are used by:MANAGED
NETWORK SERVICES
We have an unrivalled pedigree in providing mission critical expertly managed network solutions for the global enterprise to simplify business operations Our managed network services portfolio covers all aspects of enterprise
communications including Managed WAN, Application Acceleration & WAN Optimization, Managed Security, Managed WiFi (LAN), Unified Communication, Cloud Connectivity and Orchestration
We offer our customers ultimate network flexibility and choice through managed connectivity in more than 158 countries & territories worldwide, including MPLS, Ethernet, Hybrid, IPSec, and SD-WAN
In addition to our on-net solutions, our integration expertise brings together solutions from more than 700 partners and carriers worldwide enabling us to provide end-to-end managed connectivity in almost any location;
We maintain vendor management at the heart of our operations, ensuring that we have the right relationships with vendors from procurement all the way through to service delivery, assurance and continual service quality monitoring
We are a technology company at the crossroads of where future Clouds will migrate
Best Managed Services ProviderGlobal Cloud Xchange
Making the Cloud Faster Through Global Connectivity Solutions
AWAITING CONFIRMATION ON LOGOS:
World Class energetic leadership team 50% have advanced degrees from the Ivy League 43 years old average age 30% women 161 years of technology experience
Truly global work force: 3,500 employees from 102 different nationalities and located in 60 places across the planet; Over 600 engineers and over 120 CPAs and FAs Customers supported in 19 languages around the clock
Efficient Indian based operation with global customer-supporting technical resources across Europe, USA, Asia Pacific and Middle East
Our staff are fully accountable to the customers they support. Through our Customer Advocacy Team (CAT) program, we provide dedicated technical resources to provide end-to-end support to key customers.
This initiative has led to overwhelming success on CAT supported accounts:
Our non-hierarchical organisation means we are agile and responsive to our customers’ needs Our customers have easy access to executive-level management (all the way up to Chief Executive) when required
Making the Cloud Faster Through Global Connectivity Solutions
We are a technology company at the crossroads of where future Clouds will migrate
OUR PEOPLE
56% REDUCTION in open ticket queue
51% FASTER resolution of all incidents
31% FASTER resolution of the DOWN incidents
15% IMPROVEMENT with the supplier incident resolution time
We are a technology company at the crossroads of where future Clouds will migrate
Making the Cloud Faster Through Global Connectivity Solutions
CLOUD X® PLATFORM & ECOSYSTEM
SUBSEA NETWORK &
INFRASTRUCTURE
INDIA NETWORK &
INFRASTRUCTURE
MANAGED NETWORK SERVICES
CARR
IERS
& O
TT P
ROVI
DERS GLOBAL ENTERPRISES
OUR PEOPLE