Company At A GlanceMaruti Suzuki India Limited, formerly known as Maruti Udyog Limited, is an automobile manufacturer in India. It is a subsidiary of Japanese automobile and motorcycle manufacturer Suzuki Motor CorporationFounded: 1982HQ: DelhiKey People : R. C. Bhargava (Chairman) Kenichi Ayukawa  (MD & CEO)

Number of employees:12,900 (2015)Parent Company :Suzuki Motor Corporation

• The historical assembly.The first lot of Maruti cars assembled in 1983.

• Prime Minister, Mrs. Indira Gandhi gives away the keys of the first Maruti 800 to thefirst customer, Mr. Harpal Singh -Dec, 1983.

• India's first iconic MUV - November 1984, Indian roads witness the Iconic Omni.

• India's first off roader, the invincible Maruti Gypsy is launched in Dec, 1985.

• India's first luxury sedan, Maruti 1000, launched in 1990• India's first premium hatchback- 'ZEN' in 1993• The Indian sedan gets a new look Esteem was launched in

1994.

Milestones

• Maruti Care on wheels - Maruti launches India's first 24 hour- On-road service in May, 1996.

• The first car company in India, to start a customer care centre in 2000.

• Suzuki Motor Corporation acquires majority stake in MUL in 2002.

• Maruti ranks 91 in Forbes Magazine's list of the World's 200 Most Reputable Companies. In the automotive sector, Maruti ranked 7th in the world, in the year 2005

• Maruti Udyog Limited is renamed Maruti Suzuki India Limited in 2007

• Maruti launched A-star, world's 5th strategic model in Nov, 2008.

Milestones (contd)

• Maruti celebrates 25 years of delivering excellence on Dec 14, 2008.

• Maruti rolls out the 1 millionth car in 1 year on 23rd March , 2010

• Maruti Suzuki ranked no.1 in customer satisfaction for an unprecedented 13th time in a row (JD Power Customer Satisfaction Index Study conducted in 2012).

Milestones (contd)

Business Mix• Maruti Finance• Maruti Insurance• Maruti AutoCard• Maruti Genuine Accessories• Maruti Genuine Parts• Maruti Driving School• Institutional Customers• N2N leasing and fleet management• Maruti True Value

• Maruti Finance helps customers realize their dream of owning a car, with ideal finance deals suited for the customers, right at the dealership. Starting from choosing the right financier, until the completion of loan formalities, we are there for our customers at every step of the auto finance process

• One stop shop for customers’ needs• Wide Choice of financier• Special offers and benefits• Creating customer delight

Maruti Finance

• Maruti Insurance Broking Private Limited are Insurance Brokers licensed by IRDA. They take care of all your car insurance needs on a single window concept and are trusted for their customer centric approach and services.

• Maruti Insurance offers special Motor Insurance products from leading Insurance Companies like National Insurance, New India Assurance, ICICI Lombard, IffcoTokio, Royal Sundaram & Bajaj Allianz

Maruti Insurance

• Near cash-less accident repairs• Seamless services across nation• Hassle free, fair and transparent claim settlement• Quality repairs at authorized dealer workshops• Dealer assisted towing facility• Easy transfer of no-claim bonus• Instant policy issuance

Maruti Insurance(contd)

• Maruti Suzuki's N2N 'Leasing and Fleet Management Services', as the name suggests, takes care of all the end-to-end needs of a Corporate Fleet. N2N offers corporate clients a hassle-free experience of owning a car, through comprehensive services like Leasing, Maintenance, Convenience services and Re-marketing. Maruti Suzuki is the first automobile manufacturer to tailor-make Lease solutions for corporate clients and have been satisfactorily serving clients for more than a decade now

N2N Leasing and Fleet management services

• Maintain a healthy balance sheet - Off balance-sheet transaction

• Save on Income Tax - Rentals can be claimed as expense• Save more - VAT benefit under N2N leasing• Hedge risk against fluctuating market value and resale

price of the vehicle• Monthly rental fixed - Long term accurate budgeting• No down payment - No blocking of funds• Complete Fleet Care - Scheduled maintenance by

authorized workshops• Zero depreciation accidental cover• Increase in liquidity for your company

N2N Leasing and Fleet management services (contd)

• Canteen Stores Department (CSD)• NRI “Dil Se”

Institutional Customers

Opened in association with our dealer network, MDS is where you can get world-class driving training to go ahead and drive with confidence.

Inculcating global best practices, learning at MDS includes:

• Classroom and Attitudinal Training.• Advanced simulators to create on-road driving

situations, so that learners get a first-hand feel of the road before they actually drive.

• Special initiatives that have lady instructors for women learners.

Maruti Driving School

Maruti True Value is India's largest certified, used car dealer network, with around 1040 outlets.

• Maruti True Value system and process ensures that transactions in used cars are fair and transparent.

• Every vehicle bought under Maruti True Value is inspected and certified by Maruti Suzuki engineers.  True Value category cars are refurbished in state of art workshops using Maruti Genuine Parts and by skilled technicians. These cars are then sold through Maruti True Value outlets with one -year warranty and three free services.

• Simply put, it's the best place to buy, sell or exchange a used car.

Maruti True Value

Get a Maruti Suzuki Loyalty Card and get rewarded with high value Auto points

This is not all. You get an attractive exchange loyalty bonus of 3000 auto points when you exchange your existing car with the latest Maruti Suzuki car. There is a card for everyone, just apply for the one of your choice. You can use this card while buying any of the upcoming Maruti Suzuki models.

• 3% value back and much more• Exclusive discounts on car exchange• Exciting rewards on car referrals• Complimentary gift vouchers

Maruti Auto Card

• Each Maruti Genuine Accessories product combines quality, durability, aesthetics and design to complement your car. Moreover, gives you many years of driving pleasure and the pride of owning a Maruti Suzuki car.

Maruti Genuine Accessories

•  Maruti Genuine Parts ensure that your car remains like the original, down to the smallest part. We have a huge network of Maruti Suzuki dealers and Maruti Suzuki service stations across the nation, there to help you with genuine spare parts.

• Each part is checked for quality, re-checked and then checked once more. Only then will our engineers clear a part for sale to you. In fact, we often conduct quality inspections at our vendor units also. All to ensure that you get parts just like the original. Whether you are buying a new Maruti Suzuki car or a used car, the quality standards are always met.

Maruti Genuine Parts

Models• Hatchback-Swift Deca,Alto800,AltoK10,WagonR ,

Celerio ,Swift• Sedan – Ciaz , Dzire• Vans – Omni ,Eeco• SUV/MUV – Ertiga , Gypsy , Grand Vitara

Board Of Directors

• Maruti Suzuki & Road Safety• India has among the highest accident rates in the world.

While the infrastructural and societal reasons are abound, the principal cause of concern are the poorly trained drivers and improper road etiquette. We knew that if we wanted to make a difference, in a meaningful way, it had to start with educating drivers. And so, we took them back to school.

• Under the aegis of the National Road Safety Mission, we started 2 institutes to impart driving training to new as well as existing drivers in Maruti Suzuki cars (MDS & IDTR)

CSR Activities