Making privacy useable - wearecube.ch · EuroIA 2016 Philipp Murkowsky @pmurkowsky. A thought...

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Making privacy useable EuroIA 2016 Philipp Murkowsky @pmurkowsky

Transcript of Making privacy useable - wearecube.ch · EuroIA 2016 Philipp Murkowsky @pmurkowsky. A thought...

Page 1: Making privacy useable - wearecube.ch · EuroIA 2016 Philipp Murkowsky @pmurkowsky. A thought experiment Who knows, that I am currently here, in Amsterdam, at EuroIA, in this very

Makingprivacyuseable

EuroIA2016PhilippMurkowsky@pmurkowsky

Page 2: Making privacy useable - wearecube.ch · EuroIA 2016 Philipp Murkowsky @pmurkowsky. A thought experiment Who knows, that I am currently here, in Amsterdam, at EuroIA, in this very

Athoughtexperiment

Whoknows,thatIamcurrentlyhere,inAmsterdam,atEuroIA,inthisveryroom?

Page 3: Making privacy useable - wearecube.ch · EuroIA 2016 Philipp Murkowsky @pmurkowsky. A thought experiment Who knows, that I am currently here, in Amsterdam, at EuroIA, in this very

Weliveinthegoldenageofinformation...

Page 4: Making privacy useable - wearecube.ch · EuroIA 2016 Philipp Murkowsky @pmurkowsky. A thought experiment Who knows, that I am currently here, in Amsterdam, at EuroIA, in this very

...butwealsoliveinthedarkageofomnipresent

surveillance.

Page 6: Making privacy useable - wearecube.ch · EuroIA 2016 Philipp Murkowsky @pmurkowsky. A thought experiment Who knows, that I am currently here, in Amsterdam, at EuroIA, in this very
Page 7: Making privacy useable - wearecube.ch · EuroIA 2016 Philipp Murkowsky @pmurkowsky. A thought experiment Who knows, that I am currently here, in Amsterdam, at EuroIA, in this very

Surveillanceenablespersonalization

TargetedAdvertisingTailoredSearchResultsFilteredContentDifferentialPricing

Page 9: Making privacy useable - wearecube.ch · EuroIA 2016 Philipp Murkowsky @pmurkowsky. A thought experiment Who knows, that I am currently here, in Amsterdam, at EuroIA, in this very

Aretheusersawareofthis?

Yes,theyare!

Page 10: Making privacy useable - wearecube.ch · EuroIA 2016 Philipp Murkowsky @pmurkowsky. A thought experiment Who knows, that I am currently here, in Amsterdam, at EuroIA, in this very

PublicPerceptionsofPrivacyandSecurityinthePost-

SnowdenEraPewResearchCenter,2014

Page 11: Making privacy useable - wearecube.ch · EuroIA 2016 Philipp Murkowsky @pmurkowsky. A thought experiment Who knows, that I am currently here, in Amsterdam, at EuroIA, in this very

91%ofAmericansbelievethatconsumershavelostcontroloverhowpersonalinformationiscollectedandusedbycompanies.

Page 12: Making privacy useable - wearecube.ch · EuroIA 2016 Philipp Murkowsky @pmurkowsky. A thought experiment Who knows, that I am currently here, in Amsterdam, at EuroIA, in this very

64%believethegovernmentshoulddomoretoregulateadvertisers.

Page 13: Making privacy useable - wearecube.ch · EuroIA 2016 Philipp Murkowsky @pmurkowsky. A thought experiment Who knows, that I am currently here, in Amsterdam, at EuroIA, in this very

80%areconcernedaboutthegovernment’smonitoringofphonecallsandinternetcommunications.

Page 15: Making privacy useable - wearecube.ch · EuroIA 2016 Philipp Murkowsky @pmurkowsky. A thought experiment Who knows, that I am currently here, in Amsterdam, at EuroIA, in this very

Morethan80%ofrespondentsfeelthattheydonothavecompletecontroloverthepersonaldatatheyprovideonline.

Two-thirdsoftheserespondentsareconcernedaboutthis.

Page 16: Making privacy useable - wearecube.ch · EuroIA 2016 Philipp Murkowsky @pmurkowsky. A thought experiment Who knows, that I am currently here, in Amsterdam, at EuroIA, in this very

Respondentsaremostconcernedabouttherecordingoftheiractivitiesviapaymentcardsandviamobilephones.

Page 17: Making privacy useable - wearecube.ch · EuroIA 2016 Philipp Murkowsky @pmurkowsky. A thought experiment Who knows, that I am currently here, in Amsterdam, at EuroIA, in this very

Butwhataretheusersdoing?

Theyagree!

Page 18: Making privacy useable - wearecube.ch · EuroIA 2016 Philipp Murkowsky @pmurkowsky. A thought experiment Who knows, that I am currently here, in Amsterdam, at EuroIA, in this very

Only20%oftherespondentsfullyreadprivacystatements.

Page 19: Making privacy useable - wearecube.ch · EuroIA 2016 Philipp Murkowsky @pmurkowsky. A thought experiment Who knows, that I am currently here, in Amsterdam, at EuroIA, in this very

Mostrespondentsdonotreadthesestatementsbecausetheyfindthemtoolongtoread,unclearortoodifficulttounderstand.

Source:PrivacyMatters,2015

Page 20: Making privacy useable - wearecube.ch · EuroIA 2016 Philipp Murkowsky @pmurkowsky. A thought experiment Who knows, that I am currently here, in Amsterdam, at EuroIA, in this very

The"HerodClause"Experiment

Source:F-Secure,2014

Page 21: Making privacy useable - wearecube.ch · EuroIA 2016 Philipp Murkowsky @pmurkowsky. A thought experiment Who knows, that I am currently here, in Amsterdam, at EuroIA, in this very

Thelieillusionof"informedconsent".

Manyprivacypoliciesprotectthecompanies,nottheusers.

Page 22: Making privacy useable - wearecube.ch · EuroIA 2016 Philipp Murkowsky @pmurkowsky. A thought experiment Who knows, that I am currently here, in Amsterdam, at EuroIA, in this very

Takeitorleaveit!

Providingpersonalinformationisanincreasingpartofmodernlife.

Page 23: Making privacy useable - wearecube.ch · EuroIA 2016 Philipp Murkowsky @pmurkowsky. A thought experiment Who knows, that I am currently here, in Amsterdam, at EuroIA, in this very

Lostintransaction

Iagree!

Page 24: Making privacy useable - wearecube.ch · EuroIA 2016 Philipp Murkowsky @pmurkowsky. A thought experiment Who knows, that I am currently here, in Amsterdam, at EuroIA, in this very

Lostintransaction

Getoutofmyway!

Page 25: Making privacy useable - wearecube.ch · EuroIA 2016 Philipp Murkowsky @pmurkowsky. A thought experiment Who knows, that I am currently here, in Amsterdam, at EuroIA, in this very

Convenienceisking!

AvailabilitySynchronizationIntegrationNetworkEffects

Page 26: Making privacy useable - wearecube.ch · EuroIA 2016 Philipp Murkowsky @pmurkowsky. A thought experiment Who knows, that I am currently here, in Amsterdam, at EuroIA, in this very

Userscareaboutdata,butnotaboutmetadata

Metadataisahidden,yetunavoidableby-productofanydigitaltransaction.

Metadataismucheasiertoprocessandanalyzethanthedataitself.

Page 27: Making privacy useable - wearecube.ch · EuroIA 2016 Philipp Murkowsky @pmurkowsky. A thought experiment Who knows, that I am currently here, in Amsterdam, at EuroIA, in this very

Surveillanceiscovert

Systemsaredesignedtoshowusthe"value",butnotthecostofit.

Page 28: Making privacy useable - wearecube.ch · EuroIA 2016 Philipp Murkowsky @pmurkowsky. A thought experiment Who knows, that I am currently here, in Amsterdam, at EuroIA, in this very

Whatcanwedotoincreaseprivacy?

1. Legislation2. Corporations3. Users

Page 29: Making privacy useable - wearecube.ch · EuroIA 2016 Philipp Murkowsky @pmurkowsky. A thought experiment Who knows, that I am currently here, in Amsterdam, at EuroIA, in this very

Surveillanceisnotinevitable

Weprobablycan'tgetprivacyonatechnicallevel,butwecangetitonalegallevel.

Page 31: Making privacy useable - wearecube.ch · EuroIA 2016 Philipp Murkowsky @pmurkowsky. A thought experiment Who knows, that I am currently here, in Amsterdam, at EuroIA, in this very

Betransparent

Page 32: Making privacy useable - wearecube.ch · EuroIA 2016 Philipp Murkowsky @pmurkowsky. A thought experiment Who knows, that I am currently here, in Amsterdam, at EuroIA, in this very

Alabelforprivacy?

Page 33: Making privacy useable - wearecube.ch · EuroIA 2016 Philipp Murkowsky @pmurkowsky. A thought experiment Who knows, that I am currently here, in Amsterdam, at EuroIA, in this very

Enableuserstoopt-out

Page 35: Making privacy useable - wearecube.ch · EuroIA 2016 Philipp Murkowsky @pmurkowsky. A thought experiment Who knows, that I am currently here, in Amsterdam, at EuroIA, in this very

Andwhatcantheusersdo?

Notmuch,becausetheydonotcontroltheirdata.

Tomakeprivacyconvenient,wehavetodoitbehindthescenes.

Page 36: Making privacy useable - wearecube.ch · EuroIA 2016 Philipp Murkowsky @pmurkowsky. A thought experiment Who knows, that I am currently here, in Amsterdam, at EuroIA, in this very

Observeanddebate

Image:thewebcamcovers.com

Page 37: Making privacy useable - wearecube.ch · EuroIA 2016 Philipp Murkowsky @pmurkowsky. A thought experiment Who knows, that I am currently here, in Amsterdam, at EuroIA, in this very

Thankyou!

@pmurkowsky

Page 38: Making privacy useable - wearecube.ch · EuroIA 2016 Philipp Murkowsky @pmurkowsky. A thought experiment Who knows, that I am currently here, in Amsterdam, at EuroIA, in this very

FurtherSourcesBruceSchneier(2015).DataandGoliath.W.W.Norton&Company

BruceSchneier:DataIsaToxicAsset

BruceSchneier:DataandGoliath-TalksatGoogle

https://www.schneier.com/blog/archives/2016/03/data_is_a_toxic

https://www.youtube.com/watch?v=GhWJTWUvc7E