m commerce solution

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Transcript of m commerce solution

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IntroductionNimap Infotech provides its clients with everything from creating customize Web portal to Facebook Application or an iPhone game or application; all

under one roof. “Focus To Redefine” is the new age mantra that Nimap Infotech swear by. It is their

obligation and responsibility to not just provide the client with what they had asked for but also

understanding the client’s need and providing them with what they were looking for. Their imagination

and dedication to excel gives them an edge and helps them stay ahead of their competitors.

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Order Management• Orders more often than not are taken on phone• You always need one dedicated person on phone to address

client that time itself.• Lot of misunderstandings in phone as background noise,

disturbance, network issues.• No written proof of order taken. • Real time status updates of the order is not sent to the client.• Finding details about the order in a file takes 1-2 hours

sometimes.

Customer Engagement• No single system to maintain customer data• No single system to engage with customer on regular basis• No single system to communicate with customer on daily

weekly basis about new offers, new product introductions.

Catalogue• Cannot display all products in printed catalogue.• Cannot print catalogue every time a new product is introduced• Huge printing cost• Huge logistics cost to send the catalogue• Browsing in catalogue is troublesome, often we cannot find a

product we want to see, no search option• No filters available on catalogue. • Cannot discontinue a product in catalogue. • Cannot edit if mistakes are there in catalogue• Apart from samples salespeople carry lot other things can be

shown in digital catalogue with real time update

Inventory Management• No proper system to maintain track of inventory• No notifications for low stock or out of stock items

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Current pain points

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Our solution An ecommerce mobile app on

android and iOS platform which will showcase your

entire business catalogue in a user friendly manner and can

take orders real time with online payment gateway or

offline payments.

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Multiple user types registration. User can be either Wholesaler or Retailer or End Customer.

STEP 2

Cloud service, user can directly sign In from under device ensuring all it’s orders are synced from cloud.

STEP 3

OTP based user registration ensuring proper data coming to the

system.

STEP 1

User Registration

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Display catalogue into categories and subcategory

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Give filters to your customers to browse product which they

want.

Real time catalogue management with your own admin panel on web

Search functionality to find one particular product01

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Catalogue

Price management depending upon type of user.

Show specific products, categories and subcategories to specific users. 05 06

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Inventory management  

1. Real time update on inventory once the order is punched2. Notifications on low inventory or out of stock products3. De activate or re active products anytime you want.  

Order Management 4. Take order from the app, directly punched into the system5. Change the status of the order and give real time updates to

your customer6. Check all pending orders within seconds7. Check detail of any order within seconds, improved customer

satisfaction8. Automated process of order management, improved

productivity.9. People can focus on order fulfilment rather than taking orders

on phone and what’s appPush Notifications and banner management

10. Engage with your customer using push notifications 11. Notification on change of order status or any new product

category addedNew products, hot deals can be displayed using front page banners.

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User Management 1. We can showcase different prices to different type of user’s

wholesale, retail, end customer.2. We can show products depending on the user, if you do not

want to show all products to all users than you can restrict that as well.

Product Reviews3. User can provide reviews and ratings on the products.4. Makes user engagement strong by understanding their likes

and dislikes on product.

Social Media 5. Share you app using Social Media platform like Facebook,

Twitter etc. 

Support Emails 6. Make user to connect to you directly with your support and

feedback email.

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Registration Screen

Application takes minimum information. User can register from any part of the world by selecting appropriate country code. Mobile number and email address is validated with OTP. For indian customer OTP is send on both mobile and email id. Rest of the world OTP is send on email ID. Application provides to register with various user types for example Retailer, Wholesaler and End Customer. User is provided with Sign In option to avoid registration process if he/she is already member. User can skip the process to see bare minimum application catalog options.

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OTP Verification

To verify the correct mobile number, we are sending OTP to users mobile as SMS and

once they enter they can register.

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Sign in Screen

If the user comes again to the app than he can directly sign in using his mobile number and OTP. His previous records of orders will

be maintained.

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Category screen: In this screen all categories

will be displayed. Also banners for best sellers will be displayed. This all things can

be managed by admin from the web panel.

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Subcategory screen: In this screen all sub

categories will be displayed. Also top products from each subcategory will be

displayed.

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Thumbnail screens

This screen will display all products of one subcategory. From this screen only we can

add to cart.

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Filters

On the above screen we can put filters. Filters can be decided at the time of app

development.

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Product details

This is a product details screen. In this screen all details of the product will be

displayed. We can all parameters. Multiple images can be displayed. Reviews can also

be read and be given.

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My Cart

This is a cart screen. In this screen all the products will be shown. In this screen

remarks can be given against each product. We can also select size or colour whatever is needed from this screen. The quantity also

can be edited from this.

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Right Navigation drawer

This is the right navigation to show many extra options for profile, support, share app

and notifications. If you click on support, email can be sent. In about, company profile will be displayed. In send feedback they can give feedback for the app on email. In share

app, the link of the app can be shared on various social media platforms.

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My order screenThis is my order screen. In this screen we

can see the history of all my orders and can also see the status of the same.

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My profile screen

This is my profile screen. In this screen we can update the profile. We can also change

details as and when needed.

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ConclusionClient satisfaction is the ultimate milestone that every firm

aims to achieve. The happier the client is, the more successful the firm is. The strength of Nimap Infotech is evident in the fact that most of their clients are through

reference and word of mouth. They have been brought in by the old clients that have worked with Nimap Infotech

before. To ensure the best for their clients Nimap Infotech has a definite process that analyses the requirements

identifies the best and the most innovative way to achieve it and to test the final project until the client isn’t satisfied with the end product. Nimap Infotech keeps their promise of maintaining quality, being true to the project and giving

the client the best that has to be offered.