LTI’s AI-Bot Suitefor WorkplaceTransforma�on

Workplace-Single Platform for Collabora�on

employee services like HR, IT Support,

HelpDesk, Travel & Admin. This provides a

powerful ecosystem of services on the

collaboration platform like workplace. It

enables real-time intra-organizational

engagement, and gives us an opportunity to

provide rich services to make them successful.

Workplace by Facebook, is now a major

collaboration platform for employees to

interact, ideate and keep abreast of the

organization happenings. Its easy adoption as

it’s just like Facebook, and everybody knows

how to use it. The platform becomes a

powerful place to reach the employees.

Considering this, it also provides a high

potential to offer a bouquet of Employee

services on the same platform. The reach &

engagement level gets extended to the

AI-Bot Suite

Why Bots on Workplace: Challenges and Market Trends

AI-Bot Suite

consume in the same workplace collaboration

platform.

LTI brings a complete Bot Ecosystem for

Enterprise addressing services under HR, IT,

Travel & Admin on the Workplace platform.

These virtual agents enable self-service and

empower the employees to intuitively

consume these services.

Workplace as a platform provides a messenger

/ chat environment with text, voice and video. It

also enables the capability of building bots on

the same platform. This provides a powerful

opportunity to build an ecosystem of

self-service environment for various employee

services. An HR Bot providing leave, employee

benefits, and other services becomes very

intuitive and contextual for the employee to

LTI’s Suite of Bots on Workplacetouchpoint, we at LTI have a ready-to-go suits

of Bots as follows:

To Help Empower Workplace as

one-stop-shop for all enterprises-systems

Bot forIT Services

Bot forHR Services

Bot forAdmin Services

$

BOT SERVICES

Bot forTravel Assistance

The Bot for IT services aims at

transforming the service desk by

introducing self-service, automating

repetitive tasks, and assisting support

engineer to diagnose and resolve ticket

faster.

Features of the bot:-

Intuitive Classification of tickets

Intelligent Automation of L-1 tickets

with self-service recommendations

to the end users for resolutions /

creation of tickets

Intuitive chat interface to perform

activities like unlocking accounts,

installing software, enquiring about

the problem status, getting answers

to simple problems and steps to

resolve the problem.

The Bot for HR services aims at

transforming the HR services provided by

any enterprise to enable the employees,

have an enriched and informed

experience, using a virtual HR Agent. This

bot will help answer questions, process

leaves, and address employee queries

related to HR policies.

Features of the Bot:

Covers the entire Lifecycle from

Hire-to-Retire via conversational

interactions

Addresses HR policy related questions

Allows employees to perform simple

actions like apply leave, approve

deputations, enquire about leaves, etc.

Ability to track the overall engagement

of the employees, as this becomes the

touchpoint of employees with the HR

services.

Bot for IT Services Bot for HR Services

AI-Bot Suite

Expanding to a Marketplace for Employee Services

enable a complete marketplace of services for

the employees. This is a unique value

proposition, which leverages and empowers

the powerful collaboration platform –

Workplace by Facebook.

LTI is evolving the ecosystem into a market

place with newer partners in the form of

restaurants, hotels, and other lifestyle partners

on-board onto workplace. This is done using

simple intuitive chat interfaces to deliver

experience, and engage the employee. This will

The Travel Assistance Bot aims at

transforming the entire experience of

employees, whilst planning a

business travel.

Features of the Bot:

Seamless workflow for raising

travel request

Interface as a message for

Managers to approve

Travel Reminder with document

checklist

Travel Card related services &

activation requests

Status of ticket & enquiry of flight

details and checklist for travel

Visa checklist queries

The Bot for Admin services will help us

transform the conventional admin

services provided in any organization by

providing an intelligent virtual agent

Features of the Bot:

Office Cab services

Desk / office stationary requests

Visiting card requests

Guest house booking

Other general admin services

Bot for Travel Assistance Bot for Admin Services

AI-Bot Suite

LTI & Facebook – A Strategic Partnership Our own experience with this collaborative

platform has given us the confidence to bring a

seamless collaboration experience to other

enterprises as well. As global partner of

Workplace by facebook, and with a unique

advantage of being one of the early adopters of

this platform, we can help your enterprise fast

track your own implementation of Workplace by

facebook and realize this platform’s maximum

benefits.

At LTI, our mission is to create unparalleled

business experiences for our clients, and Digital

plays a central role in all our endeavors, be it

collaborations between clients, or those within

organizations. Is it any surprise then, that we

harness the power of Digital to make

collaborations at LTI smarter, faster and more

fun? And what better platform to make our

workplace a hotspot of idea exchange, than

Workplace by facebook?

www.Lntinfotech.com

info@Lntinfotech.com

LTI (NSE: LTI) is a global technology consulting and digital solutions company, helping more than 250 clients succeed in a converging world. With operations in 27 countries, we go the extra mile for our clients and accelerate their digital transformation with LTI’s Mosaic platform, enabling their mobile, social, analytics, IoT and cloud journeys. Founded 20 years ago as the information technology division of the Larsen & Toubro group, our unique heritage gives us unrivaled real-world expertise to solve the most complex challenges of enterprises across all industries. Each day, our team of more than 20,000 LTItes enable our clients to improve the effectiveness of their business and technology operations, and deliver value to their customers, employees and shareholders. Find more at www.Lntinfotech.com or follow us at @LTI_Global

AI-Bot Suite

ValueProposi�on

Better reach to the employees

Improved employee productivity

Integrated experience and intuitive interface

Richer Services