Life-Sciences & Healthcare capabilities

in Oracle Universe

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Oracle Practice Snapshot

HorizontalApplications

1. Oracle E-Business Suite 11i, R12,12.1

2. PeopleSoft 8.3, 9.0,9.1

3. Siebel 7.x, 8.0

4. JD Edwards – XE & E1

Industry Applications

1. Oracle Life Sciences

2. Oracle Utilities

New Dimension Applications

1. OTM

2. Demantra

Analytics1. OBIEE

2. Hyperion

Global Rollout

Implementations, Configuration & Development

Design & Product Blue Print

Application Management/ Operations Consolidation

Upgrade and Migration

Assessment Services

Oracle Technologies

1. SOA & BPM

2. Portal and Content Mgmt.

3. IDM

4. Database11g

Co Development

Deployment & Maintenance

A 2500+ strong Oracle Practice with 200+ customers spread across North America, Europe, the Middle East, APAC and the ANZ regions.

Investment in Oracle Solution labs to accelerate product development & solution capabilities

Oracle Partnership

Pre-built solutions, IP’s/ Frameworks, Solution Accelerators & reusable components

Strategic Enablers

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Our Vertical Representation

Hitech and Mfg Life Sciences Retail and CPG

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Pro

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& S

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Siebel AECM – FDA Integration for Medical Devices reporting, Siebel for

BA/BE studies, InHouse©

Oracle Life Sciences, EBS. PeopleSoft, JDE, Demantra, Siebel, Hyperion,

OBIEE, Fusion and DBA

Fabless Mfg., VSOE, Shipment Solution, Contract Management

Solution & InHouse©

Oracle EBS. PeopleSoft, JDE, Siebel, Hyperion, OBIEE, Fusion and DBA

Track & Trace, Merchandizing and Point of Sale Solution

Retek, EBS, PeopleSoft, JDE, Siebel, Hyperion, OBIEE, Fusion and DBA

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Our Vertical RepresentationV

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BFSI

End-to-End integrated Insurance solution

EBS, PeopleSoft, JDE, Siebel, Hyperion, OBIEE,

Fusion and DBA

Travel and Logistics

OTM, Oracle E-Bus, PeopleSoft, Siebel, Hyperion,

OBIEE, Fusion and DBA

Media and Communications

Siebel, Oracle EBS, PeopleSoft, Hyperion,

OBIEE, Fusion and DBA

Govt

Case Management Solution and PIIMS Solution on Siebel

Siebel, EBS, PeopleSoft, Hyperion, OBIEE,Fusion and DBA

Oracle Relationship – Step Change Partnership

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Oracle Universe – Analyst Talk

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HCL has been growing rapidly at more than 50% year-over-year, particularly in industries like communications, financial services, high-tech, manufacturing, and transportation and logistics… received very strong marks on value for the money from its client references.

HCLA Strong Performer

“HCL collaborated with Oracle to architect and implement one of the first E-Business Suite R12 solutions in the solar industry. As an Oracle Certified

Advantage Partner, HCL provides customers like Solfocus with a competitive edge in leveraging industry expertise along with the in-depth knowledge of Oracle

Application features and functionalities,”

- Doug Kennedy, Oracle SVP of WW Alliances and Channels

Life Sciences and Healthcare in HCL

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Progenie, ChemGenome , Bhageerath , Sanjeevini , Bio Grid (Software Tools for Drug Discovery ), CliniCOTS (CTMS&CDMS), Panax Finder (3DQSAR), RxCube (Market Analysis) , easy compliance (Regulatory ), CrosSView (Computer System

Validation), Systems Biology Workbench, ELM

9 out of the top 15 global innovator pharma companies7 out of the top 10 global medical devices companies

1500 + strong team of domain and technical consultants

Industry Segments

Key Clientele

Best in Breed Partnerships Tokushima University, Supercomputing center for Bioinformatics & Computational Biology, IIT Delhi, Lead Invent, Oracle Clinical, GVK Bio (CRO)

Strength in Numbers

Solution Accelerators

Ethical, Generics, OTC

Quality DNABS 7799

CMM Level 5, BS 7799, 21 CFR Part 11,21 CFR Part 820, SOX ComplianceCertifications & Capabilities

DIA , CDISC, ACDM, SCDM, WBF, OPCLeading Industry Standards

HCL Life sciences Practice Credo“ To be an enabler in enriching the quality of patient lives through innovative technology solutions”

Oracle Universe – Life Sciences and Healthcare Clients

Application Support and Development of Oracle EBS 11.5.9

Application Support and Development of Oracle EBS 11.5.9

Implementation and Global Rollout of Siebel 8.0Implementation and Global Rollout of Siebel 8.0

Application Support and Maintenance of JD Edwards World Soft A7.3 and Enterprise One 8.10; Peoplesoft HRMS 8.0, 8.3 and 8.8; Automated Testing for Peoplesoft HCM

Application Support and Maintenance of JD Edwards World Soft A7.3 and Enterprise One 8.10; Peoplesoft HRMS 8.0, 8.3 and 8.8; Automated Testing for Peoplesoft HCM

Application Development and Maintenance around JD Edwards (Online Quote system, e Portal, e Configurator)

Application Development and Maintenance around JD Edwards (Online Quote system, e Portal, e Configurator)

Rollout of Oracle R12 (Financials and Procurement) to 5 countries in Europe including country localizations

Rollout of Oracle R12 (Financials and Procurement) to 5 countries in Europe including country localizations

Implementation of Siebel 8.0; Rollout of Oracle 11.5.10 to Canada; Application Development and Maintenance for Reports (Conversion of Optio reports to XML Publisher)

Implementation of Siebel 8.0; Rollout of Oracle 11.5.10 to Canada; Application Development and Maintenance for Reports (Conversion of Optio reports to XML Publisher)

Application Implementation and Development of Siebel Call Center using RAD and Agile methodologies

Application Implementation and Development of Siebel Call Center using RAD and Agile methodologies

Application Support and Maintenance of Siebel 7.7.5.2 and Siebel Analytics 7.7.1; Server Administration

Application Support and Maintenance of Siebel 7.7.5.2 and Siebel Analytics 7.7.1; Server Administration

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Maintenance and Upgrade of JD Edwards 8.10; Supporting 3rd party interfaces

Maintenance and Upgrade of JD Edwards 8.10; Supporting 3rd party interfaces

Oracle Pharma Applications - Expertise

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60+ Experts in Oracle Pharmaceutical Applications

Right mix of Domain Experts, Functional Consultants and Siebel Technical Consultants

Dedicated CoE for OPA Suite

Comprehensive solutions across the Clinical solutions from Oracle

Siebel Clinical Oracle Clinical Remote Data Capture TMS AERS Argus suite of Products

Over 70 Consultants in the above solutions

People

Experience

Leveraging Oracle Partnership To deliver accelerated solutions to reduce time to

deployment and de-risk implementation Partnering Oracle in expanding the Clinical

Solution footprint across markets Business Intelligence – DBI, Data Warehousing

Certified Advantage Partner of Oracle

Oracle Relationship

Oracle Life Sciences Solution Center

Life Science Business Competence

Oracle Product Expertise

Tools & Accelerators

Human Resource

Product Development & Trials

Sales, Marketing, Customer Service

Mfg, HCM, Finance, SCM

Oracle Clinical, RDC, TMS, AERS

Siebel Clinical, eMedical, ePharma

Joint Solutions & Go To MarketStrategic Commitment

Life Science Solutions Lab – OC / Siebel POC

Accelerated Solutions – iPharma, IV&V

Implementation Accelerators

Well Balanced Team – Domain, Functional &

Technical

Certification & Training

Argus Safety Modules

Oracle Clinical – Our Focus

Oracle PartnershipOracle Partnership

Pharma Domain Expertise

Pharma Domain Expertise

Tools and Accelerators

Tools and Accelerators

MethodologiesMethodologies

Enablers:Enablers:

System Administrators

System Administrators

Technical ConsultantsTechnical

Consultants

Product Consultants

Product Consultants

Industry ExpertsIndustry Experts

Skills:Skills:

Center of ExcellenceC

TM

SC

TM

S

CDMCDM

Regulatory

Regulatory

Pharma Co-Vigilance

Pharma Co-Vigilance

Systems & ProcessesSystems & Processes

Project Experience

Project Experience

White Papers, Thought LeadershipWhite Papers, Thought Leadership

Knowledge RepositoryKnowledge Repository

Project Management

Project Management

Quality Management

Quality Management

SystemsSystems

Oracle Pharma Suite – Our Experience

S No Customer Modules Description

1 Pfizer Argus Safety, Argus Insight Application and DB Testing, Custom Report development, Scheduling Batch Jobs

2 Lotus Labs Siebel CTMS, OC, RDC, TMS & AERS

OLSA Implementation, validation and Training

3 Piramal LifeSciences

OC, RDC & TMS Implementation, Validation and Training

4 Panacea Biotech OC, RDC & TMS OC, TMS Upgrade and RDC Implementation, data migration, validation and Training

5 Sristek Consulting

6 Diagnosearch

7 Siro Clinpharm Oracle Financials R12 Rollout to 5 countries in Europe

Talk to me www.hcltech.com

•Enables efficient Creation, Management & Realignment of Sales Territories of an Organization•Helps to assign Sales Quotas

•Aids the Sales Rep in Tour Program, Patch Plan & Daily Call Planning

•Enables the Sales Rep to report all his activities in less time & the Management to keep a complete track of sales force activities

•Generates Customized Reports for all levels of Sales Team• Aids Management in assessment of performance metrics of Sales team•Gives actionable insight into real time data

•Generates the monthly & program Expense sheets of reps and managers, Quota vs. Achievement & Incentives

•Helps the Sales & Marketing team to Plan, Execute, Track Budgets & Calculate ROI of campaigns

Territory Management

Call Scheduling

Call Reporting

Report Analytics

Expense, Quota & Incentive

Management

Campaign Management

Siebel Solution: I – Pharma

I-Pharma Gaps in Siebel Vanilla

Siebel Pharma Vs. I PharmaI -

Pharm

a S

FM

I -

Pharm

a S

FM

Process not completely aligned to pharma industry

Process not completely aligned to pharma industryCustomized process for multi geo’sCustomized process for multi geo’s

No view of Call list with frequency & Audience

No view of Call list with frequency & Audience

Specific reports for various levels of field force not available

Specific reports for various levels of field force not available

Expense & quota management are complex

Expense & quota management are complex

There is no real time call scheduling & current process is

cumbersome with no alerts

There is no real time call scheduling & current process is

cumbersome with no alerts

Call reporting process not completely automated

Call reporting process not completely automated

Activities are to be created by Sales Rep/Manager & DM

activities cannot be tracked

Activities are to be created by Sales Rep/Manager & DM

activities cannot be tracked

Call List with frequency and audience

Call List with frequency and audience

Analytical reports for various levels of field force to give better insightsAnalytical reports for various levels of field force to give better insights

Expense & Quota management is made simple

Expense & Quota management is made simple

Real time call scheduling with alerts in a convenient way

Real time call scheduling with alerts in a convenient way

Call reporting process is automated & less time consuming

Call reporting process is automated & less time consuming

Activities are created by SADMIN & assigned to sales rep, DM activities

can be tracked.

Activities are created by SADMIN & assigned to sales rep, DM activities

can be tracked.

Process aligned to multi geo

Pharma requirements

Process aligned to multi geo

Pharma requirements

Customers have proof of concept on what they will

get

Customers have proof of concept on what they will

get User friendly & Time saving

User friendly & Time saving

Accelerated Implementation at the Customer site

Accelerated Implementation at the Customer site

Business ready to sell state of Siebel CRM solution for

Pharma industry

Business ready to sell state of Siebel CRM solution for

Pharma industry

I-Pharma Differentiators

HCL’s In-depth Domain & Technical Expertise in CRM

Region

Need for Unique Solution – Siebel CTMS add-on

Site

Site

Site

Site

Site

SiteInvestigatorCRABio - StaticianIRBIECQASubjects

Protocol

Protocol

Protocol

CRO

Sponsor

CRO

Regulatory

Agencies

Regulatory

Agencies

Regulatory

Subjects

Quality Documents

Finance

Global

Documents

Trial MonitoringDocuments

IP Management

Planning and Tracking the Global clinical activities

Poor visibility on tracking the protocol activities at site level

Inefficiencies and delays in capturing and reporting the information

Knowledge sharing across the sites

Studies indicate that 75 percent of all trials conducted in the United States are behind schedule by one to six months - Thomson Center Watch Report

Siebel CTMS add-on Prototype – highlights

Vision – To create a pre-configured solution in Siebel e-clinical meeting the Global requirements

Inputs – standardized requirements of the leading pharma organizations

Protocol Approval and Information workflows

Tracking Cost per Visit

Implemented Pre-Study evaluation process and associated templates

Facilitated to track the milestones and activities automatically

Provision to accept / reject the amendments at the site level

Facility to track the subjects at the site, study, protocol and team levels by weekly, monthly, quarterly

Facility to capture the indirect costs and subsequent reporting – IRB, Optional procedures

Implemented Version control process for the Clinical budgets

Key Add-ons