What If?Putting New Technologies to Work….the Challenge and the Opportunity

Dr. Tony O’DriscollDuke CE

VUCA Vortex Seven Scary Problems LimitingOrthodoxies

Learning to Change New Design Rules

A Narrative in Five Acts

Technology and theVUCA Vortex

Pop Quiz!

SHOUT OUT the ONE TECHNOLOGY you believe has CHANGED THE WORLD more than any other?

A Brief History of Economic Growth:Two Technological Inflections

Gro

wth

Time

A Brief History of Technology Adoption: Four Key Patterns

Adop

tion

Time

2004

A Brief Primer of the Pace of Technologcical Change: Three Successive Derivatives

A NEW-NORMAL of Constant Disequilibrium

New Normal

Learning Challenge = Navigate permanent WHITEWATER

Challenges are Less

Predictable

KnowledgeIs

LessReliable

VUCAVortex

Seven ScaryProblems

We’ve Painted Ourselves into a CORNER!

LearningFormal InformalPe

rfor

man

ce0%

100%

1. Autonomous Learner

2. Timing

3. Packaging

4. Performance

6. Transfer

7. Value

5. Routinization

Breaking out of the Formal Classroom Learning BOX

LearningFormal InformalPe

rfor

man

ce0%

100%

Learningfrom

Experience

Learning whileDoing

Learning from

Others

Shift from bringing the workerto the learning….

...to bringing the learning tothe work….

A Question from Peter Henschel

H

If more than two-thirds of learning in organizations happens

informally, can we afford to leave it up to chance?

Overcoming Learning Orthodoxies

Aidan’s Summer Field Trip to the Lost Colony

H

How did the people of the Lost Colony disappear between

1585 and 1587?

1585

Slide 28

First Stop, the Blacksmith Shop….

Lost Colony Story

Slide 28

…Next Stop, the Clothes Maker….

Lost Colony Story

Slide 28

….and FINALLY….the Baker!

Aidan’s AHA Moment!

H

They must have all starved to death…How could anyone live without sliced

bread?

Slide 28

One LAST Stop Dad…Pleeeeaaaaassssseee?

H

OK Dad, lets go…I know what this is…It’s a

CLASSROOM!

Two Quick Questions……

Why is this story Humorous? What is the Wisdom in

the Humor?

Experiencing the Power of ORTHODOXY

• XXX• XXX• XXX• XXX • XXX• XXX • XXX

YELL out the colors of the letters

Experiencing the Power of ORTHODOXY

YELL out the colors of the letters LOUDER

• Green• Red• Blue• Green • Blue• Yellow • Red

Slide 28

A Strong Orthodoxy that lEARNING = TEACHING

Course

Curriculum

Teacher

Student

Program

Topic Test

An important insight from Peter Senge

H

In organization learning efforts the confusion between training

and learning is fatal.

Learning to Change

PERFORMANCE Centered “From-To’s”

...to LEARNING CHALLENGE

From lesson plan...

...to DO IT TOGETHER

From do it yourself...

...to REAL-TIME

From classroom time...

...to PROBLEM SOLVING NETWORKS

From subject matter experts...

CONTEXT Centered “From-To’s”

...to TASK

From topic...

...to SITUATIONAL CONTEXT

From course content...

...to DOING THEN LEARNING

From learning then doing

LEARNING centered From-To’s

...to LEARNING PULL

From teaching push...

...to VIRTUAL EXPERIENCE

From physical classroom...

...to LEARNER AUTONOMY

From Teacher Authority…

...to CONTEXT CURATION

From Content Creation…

LEARNER Centered From-Tos’

From One Size Fits All…

…to One Size Fits ONE

..to LEARNER centered

From teacher centered...

…to Each at his/her OWN Path

From All Move Together...

A thought from Jay Cross…

H

Getting things done requires good connections of the human and internet kind.

Schooling has confused us into thinking that learning is equivalent to pouring knowledge into people’s heads.

It’s more practical to think of learning as optimizing our networks.

New Design Rulesto build a Deliberately Developmental System

REFRAMING 70-20-10 as a Deliberately Developmental System

LearningthroughTraining

Learningthrough

Experience

InstitutionalizedLearning Practices

Authentic Business

Challenges

Real-Time

Feedback

Purp

osef

ulRe

flect

ion

LearningthroughOthers

POP QUIZ: The X Factor?

Content is King but Context is the Kingdom

The X-Factor: Putting Competence in CONTEXT

Competency Competency in Context

Explicit Knowledge

Tacit Knowledge

Competencies in Role

Performancein Context

The Nature of Work: From “Find-it-Out” to “FIGURE-IT-OUT”

Role BasedCohorts

Collectivesof Individuals

TransferringKnowledge

CollectiveSensemaking

The Learning Environment: From Program to EXPERIENCE

Programs ofStudy

Curated Experiences

Faculty asTeacher

Faculty asCollaborator

ControllingWhat is Learned

Designing thePlaying Field

The Learning Path: From Giving Answers to Eliciting QUESTIONS

SkillForward

PerformanceBack

Start withthe Answer

Start withthe Question

ProductiveLearning

GenerativeLearning

To learn how to navigate the

permanent white water created by the

VUCA Vortex…

…we must address the scary problems that

have painted us into a formal classroom learning corner…

…by overcoming our own limiting learning

and development orthodoxies…

…to recognize how technology is rapidly

changing the nature of learning on multiple

different dimensions…

…that can enable new design rules to

build a deliberately developmental learning

system

Coming Full CIRCLE

Thanks!