Know-it-all leadership COACHING SYSTEM · 2020. 4. 30. · Know-it-all leadership was so last...

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Know-it-all leadership was so last century. MULTIPLIERS COACHING SYSTEM A LEADERSHIP FRAMEWORK FOR MAKING EVERYONE SMARTER The critical skill of this century is not what you know; it is how you access what other people know. — C.K. Prahalad Beta

Transcript of Know-it-all leadership COACHING SYSTEM · 2020. 4. 30. · Know-it-all leadership was so last...

Page 1: Know-it-all leadership COACHING SYSTEM · 2020. 4. 30. · Know-it-all leadership was so last century. MULTIPLIERS COACHING SYSTEM A LEADERSHIP FRAMEWORK FOR MAKING EVERYONE SMARTER

Know-it-all leadership

was so last century.

MULTIPLIERS

COACHING

SYSTEM

A LEADERSHIP FRAMEWORK FOR

MAKING EVERYONE SMARTER

The critical skill of this

century is not what you

know; it is how you access

what other people know.

— C.K. Prahalad

Beta

Page 2: Know-it-all leadership COACHING SYSTEM · 2020. 4. 30. · Know-it-all leadership was so last century. MULTIPLIERS COACHING SYSTEM A LEADERSHIP FRAMEWORK FOR MAKING EVERYONE SMARTER

The purpose of this coaching system is to support your journey to build Multiplier habits. Most leadership development programs are rich with inspiration and insight but don't necessarily lead to long-term change. This program is different.

Together with your coach and colleagues, the Multipliers Coaching System offers eight 50-minute conversations designed to help you shift from being an Accidental Diminisher to an intentional Multiplier. You will explore your leadership assumptions, develop new skills, and build new habits so you can fully utilize all of the intelligence around you.

BECOMING A MULTIPLIER MATTERS

A SYSTEM TO CULTIVATE MULTIPLIER HABITS

We’ve all had experience with two dramatically different types of leaders. The first type, Diminishers, drain intelligence, energy, and capability from the people around them and always need to be the smartest person in the room.

The second type, Multipliers, are the leaders who use their intelligence to amplify the smarts and capabilities of the people around them.

BECOMING A MULTIPLIER MATTERS BECAUSE YOUR PEOPLE WILL GIVE YOU MORE. 2X MORE!

Page 3: Know-it-all leadership COACHING SYSTEM · 2020. 4. 30. · Know-it-all leadership was so last century. MULTIPLIERS COACHING SYSTEM A LEADERSHIP FRAMEWORK FOR MAKING EVERYONE SMARTER

TRADITIONAL LEARNING PROGRAMS VS. MULTIPLIERS COACHING SYSTEM

Launch

Relaunch

Death

CoachingConversations

Launch

Impact

Super inspirational, loads of promise... Oh dang. Starts with excitement, finishes with impact. BAM!

Page 4: Know-it-all leadership COACHING SYSTEM · 2020. 4. 30. · Know-it-all leadership was so last century. MULTIPLIERS COACHING SYSTEM A LEADERSHIP FRAMEWORK FOR MAKING EVERYONE SMARTER

ASK THE RIGHT QUESTIONS Spark better thinking by asking questions that focus the organization on the right problems.

DISCOVER & UTILIZE GENIUS Capture latent intelligence by looking for genius everywhere and in everyone, so you can put it to work on what matters.

DO LESS, CHALLENGE MORE Decrease Accidental Diminishing by calibrating noble intentions, ensuring full utilization of your staff ’s intelligence.

LEARN FROM MISTAKES Create safe space for bold thinking by creating a safe environment, clarifying where people can take risks and where they can’t.

CHALLENGE PEOPLE TO STRETCH Build organizational capability by engaging your team members and challenging them to do something hard while generating belief that it’s possible.

DEMAND RIGOR THROUGH DEBATE Make smarter decisions by investing in gathering people’s best thinking through debate before the decision is made.

PLAY FEWER CHIPS

INVEST IN OWNERSHIP Develop independence and capacity by giving people ownership of work that will require them to grow.

EIGHT CONVERSATIONS WORTH HAVING Each Multiplier coaching conversation offers a fresh perspective on how you can get more intelligence from your team. You'll explore what triggers your Accidental Diminishing tendencies and how to habitually shift your response to a Multiplying behavior.

HERE'S HOW IT WORKS:

1. Take the MULTIPLIERS 360 or run an ACCIDENTAL DIMINISHER 3-MINUTE 360 with your team.

2. Use the feedback to pick which MULTIPLIER CONVERSATIONS you need to have to fully access your team's talent.

3. Schedule the sessions with your MULTIPLIER COACH, buckle up and get ready for the ride.

Create space for others to contribute by getting people's best thinking by knowing when to play small, so others can play big.

Page 5: Know-it-all leadership COACHING SYSTEM · 2020. 4. 30. · Know-it-all leadership was so last century. MULTIPLIERS COACHING SYSTEM A LEADERSHIP FRAMEWORK FOR MAKING EVERYONE SMARTER

CONVERSATION 1

MULTIPLIERS 360 OR 3-MINUTE 360: GREAT LEADERSHIP STARTS WITH GOOD DATA

WEEK 2

CONVERSATION 2 CONVERSATION 3

RUN LEADERSHIP EXPERIMENTS TESTED IN BETWEEN CONVERSATIONS

REPEAT THE 360: LET'S SEE HOW WE DID!

WEEK 3

BUILD A JOURNEY FOCUSED ON WHAT MATTER MOST PICK THE CONVERSATIONS YOUR COMPANY AND TEAM NEED TO DEAL WITH THE MOST PRESSING ISSUES

WEEK 4

WEEK 1

DO LESS, CHALLENGE MORE Decrease Accidental

Diminishing by calibrating noble intentions, ensuring full utilization of your staff intelligence.

ASK THE RIGHT QUESTIONS Spark better thinking by asking questions that focus the organization on the right problems.

CHALLENGE PEOPLE TO STRETCH Build organizational capability by engaging your team members and challenging them to do something hard while generating a belief that it’s possible.

EXAMPLE CONFIGURATION #1

Page 6: Know-it-all leadership COACHING SYSTEM · 2020. 4. 30. · Know-it-all leadership was so last century. MULTIPLIERS COACHING SYSTEM A LEADERSHIP FRAMEWORK FOR MAKING EVERYONE SMARTER

THE ULTIMATE LEADERSHIP LEVEL-UPROUND OUT YOUR MULTIPLIER TOOLSET WITH ALL EIGHT CONVERSATIONS

ASK

THE R

IGHT

QUE

STIO

NS

SPARK B

ETTE

R T

HIN

KIN

G

DO LE

SS, C

HALL

ENGE

MOR

E

DE

CRE

ASE

ACCID

EN

TAL

DIM

IN

ISH

IN

G

DISC

OVER

& U

TILI

ZE G

ENIU

S

CAPTURE

LATE

NT I

NTE

LLIGE

NCE

LEAR

N FR

OM M

ISTA

KES

CRE

ATE

A S

AFE

SPACE

FOR

BOLD

TH

IN

KIN

G

RUN LEADERSHIP EXPERIMENTS TESTED IN BETWEEN CONVERSATIONS

MULTIPLIERS 360 0R

3-MINUTE 360

CHAL

LENG

E PEO

PLE T

O ST

RETC

H

BUILD

ORGAN

IZATION

AL

CAPABILITY

DEM

AND

RIGO

R TH

ROUG

H DE

BATE

MAKE

SM

ARTE

R D

ECISION

S

TRADITIONAL DEV. MODEL

PLAY

FEW

ER C

HIPS

CRE

ATE

SPACE

FOR O

TH

ERS

TO C

ON

TRIBUTE

- BECOMING A MULTIPLIERS STARTS WITH AWARENESS

INVE

ST IN

OW

NERS

HIP

DEVE

LOP I

ND

EPE

ND

EN

CE

AN

D C

APACITY

EXAMPLE CONFIGURATION #2

Page 7: Know-it-all leadership COACHING SYSTEM · 2020. 4. 30. · Know-it-all leadership was so last century. MULTIPLIERS COACHING SYSTEM A LEADERSHIP FRAMEWORK FOR MAKING EVERYONE SMARTER

THE PARTSMULTIPLIERS COACHING GUIDE -

THE MULTIPLIERS 360 -

DISCUSSION CARDS -

A portable deck to share

what you're learning and

run the 3-MINUTE 360 with

your team

BACK POCKET QUESTIONS -

A personally developed set

of back pocket questions,

getting you ready to

access what others know

with just a moment's

notice.

Everything a Multipliers

Coach needs to lead the

eight conversations

MULTIPLIERS JOURNAL -

Your go-to lab

notebook for coaching

conversations and

experimentation

A quick but comprehensive 360, giving you insight into 1) your strengths as Multiplier

and Diminisher 2) how you might be Accidentally Diminishing others

MULTIPLIERS THE BOOK -

Your paperback copy of The

New York Times Bestseller

to dog-ear and mark-up

Page 8: Know-it-all leadership COACHING SYSTEM · 2020. 4. 30. · Know-it-all leadership was so last century. MULTIPLIERS COACHING SYSTEM A LEADERSHIP FRAMEWORK FOR MAKING EVERYONE SMARTER

ASK THE RIGHT QUESTIONS** Spark better thinking by asking questions that focus the organization on the right problems.

DISCOVER & UTILIZE GENIUS Capture latent intelligence by looking for genius everywhere and in everyone, so you can put it to work on what matters.

DO LESS, CHALLENGE MORE* Decrease Accidental Diminishing by calibrating noble intentions, ensuring full utilization of your staff ’s intelligence.

LEARN FROM MISTAKES Create safe space for bold

thinking by creating a safe environment by clarifying where people can take risks and where they can’t.

CHALLENGE PEOPLE TO STRETCH Build organizational capability by engaging your team members and challenging them to do something hard while generating belief that it’s possible.

DEMAND RIGOR THROUGH DEBATE Make smarter decisions by investing in gathering people’s best thinking through debate before the decision is made.

PLAY FEWER CHIPS Create space for others to contribute by getting people's best thinking by knowing when to play small, so others can play big.

INVEST IN OWNERSHIP Develop independence and capacity by giving people ownership of work that will require them to grow.

WHAT WILL YOUR JOURNEY LOOK LIKE? Which MULTIPLIER CONVERSATIONS will have the greatest impact on your ability to access other's intelligence?

*Optional if you've done a Multipliers Keynote, Workshop or Simulation.

**Think twice about skipping this conversation. We are pretty sure every Multiplier nails this skill.

Q

Page 9: Know-it-all leadership COACHING SYSTEM · 2020. 4. 30. · Know-it-all leadership was so last century. MULTIPLIERS COACHING SYSTEM A LEADERSHIP FRAMEWORK FOR MAKING EVERYONE SMARTER

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We need more than just geniuses at the top of our organizations; we need genius makers.”

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