Is it Circ or is it ILL? Blurring the resource sharing line with Worldcat

Navigator

Caroline MannHead, Public Services

WW Clark LibraryUniversity of Portland

Colorado ILL Conference, 2009

Orbis Cascade Membership

Oregon & WashingtonPrivate & Public, 2-year & 4-year

Colleges, Universities, Community collegesMembers serving 600 – 42,000 students (FTE)

36 Members

7Puget Sound

5Eastern2

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2Southern

20W

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Central Oregon Comm. CollegeCentral Washington UniversityChemeketa Community CollegeClark CollegeConcordia UniversityEastern Oregon UniversityEastern Washington UniversityGeorge Fox UniversityLane Community CollegeLewis & Clark CollegeLinfield CollegeMt. Hood Community CollegeOregon State UniversityOregon Health & Science Univ.Oregon Institute of TechnologyOregon State UniversityPacific UniversityPortland Community CollegePortland State UniversityReed CollegeSaint Martin’s CollegeSeattle Pacific UniversitySeattle UniversitySouthern Oregon UniversityThe Evergreen State CollegeUniversity of OregonUniversity of PortlandUniversity of Puget SoundUniversity of WashingtonWalla Walla CollegeWarner Pacific CollegeWashington State UniversityWestern Oregon UniversityWestern Washington UniversityWhitman CollegeWillamette University

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213,000 student FTE

Summit Borrowing• Fast Turnaround (2-3 days)• Self service – no staff vetting of requests• Many formats• “Mature” Policies & Procedures• No restrictions on the numbers of requests

a patron can make

Major Programs

• 28.7 million items; 9.2 million unique titles

• Requests: 456,109 last year• Fulfillments: 433,117 last year (~ 95%)

Summit Borrowing

• Next Generation Systems Discovery: Aquabrowser, Encore, Endeca,

Local development, WorldCat Local, Primo, etc.

Resource Sharing SystemsData Harvesting

Why the Move?

“Moving to the Network Level” – April 2006 Retreat

• Keep same policies• Encourage loaning of more formats• Reconcile catalog with OCLC• Handling failed requests

Navigator Set Up Choices Effecting ILL

• 62% increase in Summit borrowing• 114% increase in ILL borrowing requests

Worldcat Local effects on ILL - UW

Pre & Post Nav Stats (Returnables)

Pre & Post Nav : Daily Requests

• 7% increase in Summit + ILL combined• 11% decrease in Summit requests

• 190% increase in ILL requests 190% increase in ILL requests

• Summit fill rate at 77% (from 95%)

UP Borrowing Stats Dec 08-Mar 09

• Configuration issues• Expanded world view• Seamless bridge to ILL for items not owned in

Summit

What accounts for the ILL increase?

• Multiple editions in OCLC• Multi-volume problem• Multiple OCLC numbers in bib records• Popular culture items (movies & CDs)• Best Sellers – Stephanie Meyer• Rare/Aesoteric materials

Issues/Fallout/Questions

• Book Chapters/Articles• Material never picked up• Need by Date• Staffing Challenges

Issues (cont.)

• Boundaries more blurred, systems more integrated

• Requesting platform irrelevant to patrons• Search for efficiencies on the staff side of

“Resource sharing”– Centralized paging, packaging?– Sharing of staff?

• More patron education on discovery side

The Future?

Contact Info

Caroline MannHead, Public ServicesWW Clark Memorial LibraryUniversity of Portlandmann@up.edu503-943-7420

Questions??