WorldCat Discovery to Delivery

OCLC Online Computer Library Center

WorldCat Discovery to Delivery

Jennifer Pearson

Global Market [email protected]


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AgendaAgenda

OCLC Objectives

WorldCat Discovery

Open WorldCat

WorldCat.org

WorldCat Local

WorldCat Delivery


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Objectives

Deliver Library Capacity (e.g. metadata, services, expertise) at point of user’s need

In a manner that users want and understand it

Promotes world’s largest library collective

Encourage users to participate in network and community of libraries

Global reach


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Aggregate services around usersAggregate services around users

Discover resources, services, expertise

Share & Collaborate expertise, recommendations, experiences

Deliver needed items to users – wherever they are


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Open WorldCatOpen WorldCat


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WorldCat.orgWorldCat.org


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Millions

Jan. Feb Mar. Apr. May

Clicks from the Web

20062007

190% increase over this time last year


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0

100

200

300

400

500

600

700

800

900

Thousands

Jan. Feb Mar. Apr. May

Clicks to Libraries

20062007

490% increase over this time last year


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WorldCat.org new featuresWorldCat.org new features

Cite This Item, export to EndNote and RefWorks

30+ million article citations

Social Networking


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Article Citations

30+ million citations

ArticleFirst, ERIC, GPO, Medline

Deduplicated

Resolution to full text for IP-authenticated users

Full text on OCLC platform (e.g. WilsonSelect, ECO)

Full text via OpenURL resolver


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List Creation



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Upcoming FeaturesUpcoming Features

Institution search

Registry: http://www.worldcat.org/registry/Institutions

Identities integration

http://orlabs.oclc.org/Identities/

Language sensitive relevancy

More social functionality


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WorldCat LocalWorldCat Local

New discovery to delivery service

Built and maintained on WorldCat.org

Configured to interoperate with existing local systems

Integrated library system

Library-provided resources

Resource sharing services

Delivers access to WorldCat database and local collections (article citations, eBooks, local databases, etc.)


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Configurable FeaturesConfigurable Features

Library branding - Interface and search box

Relevancy ranking elevates local holdings in search results – can include consortium/group members

Interoperability with ILS, resource sharing services, and OpenURL resolver

Metadata included in local search


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Custom search boxCustom search box



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Holdings: local, group, globalHoldings: local, group, global

1. University of Washington

2. Summit

3. WorldCat


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Library ownership and availabilityLibrary ownership and availability



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WorldCat Local: MetadataWorldCat Local: Metadata

Single search access to multiple resources Library catalog (single library or central catalog)

WorldCat database

Digitized materials including CONTENTdm

Locally indexed databases

Article-level metadata from GPO, ArticleFirst, MEDLINE, ERIC

Resolution to full text

OCLC full-text content: NetLibrary, Electronic Collections Online, Wilson Select Plus

Full text available through local OpenURL resolver


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Integration with Local Delivery EnvironmentIntegration with Local Delivery Environment

Circulation

Request/Place hold via

Local system

Intra-consortial borrowing system

Interlibrary loan

Interoperability with WorldCat Resource Sharing, OCLC ILLiad, VDX

Online full text

Direct access to FirstSearch, Electronic Collections Online, NetLibrary

Linking to OpenURL resolver


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WorldCat Group-coming soonWorldCat Group-coming soon

Group catalogs on the .org platform

Group customization

Group holdings elevated


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WorldCat DeliveryWorldCat Delivery

Leverage the value of web-scale into end-user solutions for libraries

Position Worldcat.org / Local as the entry point to delivery services.

Provide comprehensive & intelligent delivery options: Electronic resource resolution; consortia borrowing; global ILL; Buy-it

Move home delivery from pilot to product


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In plain language…In plain language…

Make resource sharing an end-user business

Automating and industrializing as much staff workflow as possible

Building on the power of resolution

Broadening the service offering to include physical delivery


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Delivery componentsComing this yearDelivery componentsComing this year

NCIP for patron authentication and workflow savings

Home delivery

Consortia Borrowing


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NCIPNCIP

Offering NCIP as an option for

Authentication

Workflow savings for circulation interoperability between cooperating libraries

Continuing to pursue partnerships with ILS vendors

Working to fill gaps when partnerships do not exist


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Home DeliveryHome Delivery

Over the next one –two years Tracking for major carriers

Home delivery an option for consortia solution

Negotiations between OCLC and major carriers for shipping discounts for OCLC members

End user payment put in place

Home delivery as option to own patrons via OCLC ILS products


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Home DeliveryHome Delivery

The Dream (or 5 year plan for all you optimists)

Libraries are willing to do home delivery for their own and other libraries patrons– policies relaxed

Floating collections in place for ease of return and ease on shipping costs

Users place requests and know they will receive home delivery from a library

OCLC has facilitated negotiated shipping costs with all major carriers


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Montana home delivery patron experiencesMontana home delivery patron experiences

Overwhelmingly positive about home delivery

Over 2500 items (and counting) delivered

Over 90% willing to recommend service to others

Over 70% said they chose home delivery because of its convenience

Willing to pay (not a lot)

Like subscription

Don’t want libraries to lose other services to fund home delivery


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WorldCat Consortia BorrowingWorldCat Consortia Borrowing

Combines

WorldCat.org group patron interface

WorldCat Local available if appropriate

VDX for staff interface and circulation interoperability

Seamless integration with WCRS for out of group requesting

Integrates first home delivery options

Available next summer


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Questions?Questions?


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Thank you!Thank you!

WorldCat Discovery to Delivery

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