Intro to IT consulting

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© 2012 IBM Corporation Deep Blue Consulting Welcome and Introduction Version 1.0 IBM Global Technology Services

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Intro to IT consulting

Transcript of Intro to IT consulting

IBM Presentations: Smart Planet TemplateIBM Confidential DBC Module 0 Welcome & Introduction
The objective of this course is to build your consulting skills towards delivering value with excellence to our clients
Understand your role as a consultant in IBM
Develop core skills and techniques to enhance your performance as a consultant
Understand the issue-based consulting technique and understand how to apply it to client situations
Develop a stronger ability to focus on our clients and deliver value to them
Develop to work across teams and expand your IBM network
IBM Confidential DBC Module 0 Welcome & Introduction
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IBM Global Technology Services
Agenda
Group Presentation (3:00)
Module 3: Facilitation (1:30)
Module 2: Issue Based Consulting (IBC) (4:00)
Module 4: Leadership (1:30)
Module 5: Listening (1:00)
Module 6: Influencing (1:00)
End: 18:00
End: 19:00
End: 14:00
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1115:11:45 – review SP actual final deliverable
11:45-12:45 lunch
Facilitators
Carmo Martella – WW GTS Consulting Education Leader
IBM Confidential DBC Module 0 Welcome & Introduction
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Introductions and expectations
In your tables:
Create a name card & introduce yourselves to each other
Discuss your roles, where from, expectations from the course
Discuss existing consulting challenge that you would like help to resolve
On your flipcharts:
Consolidated expectations from the course
Top 2-3 of the consulting challenges each of you has identified
IBM Confidential DBC Module 0 Welcome & Introduction
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Facilitators model the way with introductions, < 3 breaths !!
Log # presentations per year just to get a sense of experience within the class.
DIFFERENT VERSION – Table Groups
Intro one another incl name BU etc
Gather from the group 2 objectives for DBC to share with rest o fthe calss
Identify a spokesperson