How to build a digital audience in food and drink in Australia

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tomatomedia.com.au How to Build a Digital Audience for Your Business TOMATO MEDIA

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Transcript of How to build a digital audience in food and drink in Australia

Page 1: How to build a digital audience in food and drink in Australia

tomatomedia.com.au

How to Build a Digital Audience for Your Business

TOMATO MEDIA

Page 2: How to build a digital audience in food and drink in Australia

tomatomedia.com.au

It’s not about

technology.

It’s about people,

what interests

them and talking

to them.

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It’s called content marketing.

It’s like your own newspaper or magazine.

At the centre sits your website,

the window into your world…

…and a digital call to action

• Stories

• Pictures

• Videos

• Likes

• Comments

• Conversation

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YOUR WEBSITE

Professionally shot pictures, and well written words can influence people’s

perceptions of you and your products.

ANDINCREASE

SALES

Professionally shot pie

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PERCEPTION

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REALITY

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GIVE YOUR VISITORS THE MESSAGE

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YOUR WEBSITEAn easy to one one-

click email sign-up helps build your digital audience

ANDINCREASE

SALES

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ON YOUR WEBSITEMake buying

easy andone-click

ANDINCREASE

SALES

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YOUR WEBSITEDon’t hide your

phone number or email address.

Make them clickable from a

phone.

ANDINCREASE

SALES

Call Ed Charles now0425 736 993

[email protected]

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YOUR WEBSITE

THIS PIE REPRESENTS

100% ofYOUR WEB TRAFFIC

LETS GROW

TRAFFIC

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THERE ARE OPPORTUNITIES TO APPEAR IN SEARCH

CHECK KEYWORDS WITH GOOGLE

NEW SOURCES SUCH AS YOUTUBE

YOUR BLOG POSTS

DRIVEN BY MEDIA COVERAGE

OFFLINE ACTIVITIES SUCH AS MARKETS, POSTERS, POSTCARDS, SPEAKING

54% Search

Mostly Google

Youtube 2nd largestsearch engine

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19% DIRECT

People who type inyour url

PEOPLE WHO SAW YOUR WEBSITE SOMEWHERE

WORD OF MOUTH

COPYING FROM A NON-CLICKABLE SOURCE

WEBAPP FROM PHONE

SAVED IN BROWSER

DARK SOCIAL CAN’T BE TRACKED. EMAILS INSTANT MESSAGING

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THIS SOURCE IS GROWING

FOR RESTAURANTS AND CAFES URBANSPOON IN MELBOURNE

TRIP ADVISOR

YELP REVIEWS EVERYTHING AND GROWING

GOOGLE REVIEWS IMPORTANT FOR BEING FOUND IN SEARCH

FACEBOOK REVIEWS

10% REVIEWS

Review sites suchas Urbanspoon and Yelp!

Ultimate personalendorsement

Quality traffic

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NEWSPAPERS AND GLOSSY MAGS DON’TLINK SO RANK LOW

BROADSHEET TOP SOURCE

TIMEOUT

CRIKEY!

QUALITY TRAFFIC

7% MEDIA

Directly attributablefrom a link

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THAT’S MELBOURNE

#RESTAURANTAUSTRALIA

VISIT VICTORIA6% TOURISMRELATED

Directly attributablefrom a link

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DEPENDS WHICH YOU FAVOUR…

…AND HOW YOU USE IT

FACEBOOK?

TWITTER?

INSTAGRAM?

PINTEREST?

NOT ALL SOCIAL MEDIA TRAFFIC TRACKED

CAN TRACK TRAFFIC USING GOOGLE URL BUILDER

2% SOCIAL MEDIA

Directly attributablefrom a link

Quality traffic

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GOOGLE SEARCH CHANGES DRAMTICALLY REDUCED IMPORTANCE OF BLOGS

OFTEN SAME OLD SUSPECTS

QUALITY TRAFFIC

1% BLOGS

Directly attributablefrom a link

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EMAIL

FOOD AND WINE FESTIVALS

LINKS FROM OTHER BUSINESSES2% OTHER

INCLUDING EMAILS

EMAILS HIGHEST QUALITY TRAFFIC SOURCE

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1. MEDIA

2. EMAIL

3. BLOGS POSTS

AND GOOGLE SEARCH

4. SOCIAL MEDIA

Let’s grow the quality traffic sources

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IF YOU ARE SMALL AND UNKNOWN IT IS DIFFICULT TO GET MEDIA.

YOU CAN:

ORGANISE AN EVENT WITH SOMEONE BETTER KNOWN

HAVE AN EXPERTISE ABOUT AN ISSUE

BE CREATIVE

OPPORTUNITIES ARE FEW

1. MEDIA

Fragmenting but still the old brandsare the best.

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MAKE EMAIL INTERESTING AND NOT TOO FREQUENT

YOU CAN NOW SEGMENT YOU LISTS WITH MAILCHIMP.COM

MAXIMISE OPENS RATES

MAXIMISE CLICK THROUGHS

WORK OUT CREATIVE WAYS TO BUILD YOUREMAIL LIST BEYOND WEB SIGN-UPS

2. Email

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BLOG

Drives search traffic and social traffic

1. A COMPELLING STORY WITH A COMPELLING HEADLINE

2. SEO YOUR LINKS AND PICTURES

3. BUT. YOU HAVE TO PROMOTE IT HARD TOO.

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It’s how you share the content that matters and you may want to share it for up to two months

http://bit.ly/buff314

Source: bufferapp.com

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Twitter is the Swiss Army Knife of social media

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Source: Fastcompany

http://bit.ly/Fast314

LEARN TO STALK OTHER PEOPLE’S FOLLOWERS

STALK BY LOCATION

FAVOURITE

COMMENT

FOLLOW

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FACEBOOK PAGES:

MORE DIFFICULT TO GET INTO NEWS FEED

ADVERTISING LESS EFFECTIVE AND MORE EXPENSIVE

GREAT CONTENT STILL WORKS.

OFTEN NEED TO POST MULTIPLE TIMES.

AVOID TOO MUCH PROMOTION

80/20 INTERESTING VS PROMOS

Leverage yourpersonal Facebookprofile

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EASY AND LOW MAINTENANCE

VISUALS WORK BEST EVERYWHERE

LEARN TO STALK OTHER PEOPLE’S FOLLOWERS

STALK BY LOCATION

LIKE

COMMENT

FOLLOW

ALL OF THE ABOVE WORKS FOR TWITTER TOO.

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TALK TO OPINION FORMERS ON TWITTER

THAT INCLUDES JOURNALISTS

STALK FOLLOWERS

STALK PEOPLE OTHERS FOLLOW

STALK TWITTER LISTS

STALK INSTAGRAM LIKES

STALK BY GEOTAG

IN SUMMARY:

Know your audience

Be awesome

Be Interesting

Talk about other people

Share, link, like and comment

Pictures are worth 1,000 words