Gamified social media performance coaching at the United Nations

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Gamified Social Media Performance Coaching at the United Nations Toby Beresford CEO rise.global Social Media Expert Sky News Digital Innovation Expert European Commission Founder DMA Social Media Council Founder Facebook Developer Garage London Facebook Game Designer Sony Playstation Europe Founder Gamification Gurus Power 100 Founder United Nations Social 500

Transcript of Gamified social media performance coaching at the United Nations

Gamified

Social Media

Performance

Coaching

at the

United Nations

Toby BeresfordCEO – rise.global

Social Media Expert – Sky News

Digital Innovation Expert – European Commission

Founder – DMA Social Media Council

Founder – Facebook Developer Garage London

Facebook Game Designer – Sony Playstation Europe

Founder – Gamification Gurus Power 100

Founder – United Nations Social 500

What’s your workplace?

I left here…

To work here

Pailz… failed

But a personal blog post of a gamification

gurus social scorecard was a runaway

success, and led to the creation of

rise.global

How do you use Social Media in

your business?

What does success look like?

Vanity Metrics Clarity Metrics

REACH

# followers

# fans

# connections

# subscribers

ACTIVITY &

ENGAGEMENT

# tweets

# retweets / tweet

# comments / post

# impressions

From scratch I

created an

engaging

scorecard for UN

staff

Launched off the back of a hackathon

Display the top UN’ers to each

other

Provide each an individual

scorecard

3 measurement approaches

External Analytics

3rd party measurement. Biased to their needs.

Internal Scorecards

Analytics simplified as a single score linked to strategic goals.

Internal Dashboard

Stats overload on a large

dashboard. Often with

alerts.

Eating my own dog food – this is my social scorecard

I use rise.global to tweak the score algorithm so

the score reflects my current business goals

blog.rise.global