ESTATE AGENCY ALLSTARS INTRODUCTIONWELCOME TO ESTATE AGENCY ALLSTARS

Estate Agency Allstars is a unique, bespoke training program designed to improve and raise the standards within the estate agency industry. Our aim is to be the largest outsourced training solution for your staff with courses from beginners to senior management. Due to our unprecedented success in the last three years, having trained over 2800 candidates, we have now added two further courses and expanded our training team.

We now offer 5 different courses across the country – • Foundation Course • Prospecting School• Management & Leadership • Conveyancing & Sales progression• Legislation & Further Skills

Visit our website for further information on our courses, trainers and course dates www.estateagencyallstars.com

We look forward to hearing from you!Yours Sincerely

Joshua RaynerFounder - Estate Agency All-Stars

OUR VISION

Estate Agency Allstars offers a unique classroom training program headed up by a number of renowned and respected estate agents who have achieved exceptional results in their field. ‘Allstars’ offers post-employment training or further advanced training skills for those already working in the industry. Allstars offers bespoke 1-2-1 and group training at all levels both in-house or on-site “To train and develop estate & letting agency staff in order to the raise standards across the industry whilst aspiring to be the best at what we do”

“We aim to have an immediate impact on our customers bottom line!”

“TO TRAIN AND DEVELOP ESTATE & LETTING AGENCY STAFF IN ORDER TO RAISE STANDARDS ACROSS THE INDUSTRY WHILST ASPIRING TO BE THE BEST AT WHAT WE DO.”

We offer discounted rates for group bookings of 5 candidates or more, including discounted room rates at all our ‘All-Stars’ locations. Furthermore should you require our bespoke in-house training solutions we look forward to hearing from you!

THE COURSES

Our courses cater to all levels from junior negotiator to a managing director. Each course is specifically tailored to provide you and your team with the tools you need to gain an edge on your competition.

COURSE ONE:WHAT IS ESTATE AGENCY?

• The buying and selling process• The lettings and property management process• What makes a great estate agent?• What will your new job involve?• How buyers look for properties• The role of the agent in helping somebody buy• The role of the portals• Personal appearance and behaviour• Making the perfect first impression• Communication skills• Registering applicants in an exceptional manner• Legislation• The role of software• Spotting valuation opportunities• Handling fee enquiries• Booking valuations in an exceptional manner• Conducting effective accompanied viewings• Securing offers• How an offer is put forward• Negotiation techniques• The conveyancing process

Ideal for NEW recruits and juniors with under 12 months experience. A crash course allows your team to hit the ground running and gain similar to 6 months experience in just 5 days !

COURSE TWO:PROSPECTING SCHOOL

• Business Generation & Prospecting your Database• Conversion Rates – Know Your Numbers and target setting for the rest of the year.• The four stages of Market Appraisals – including first contact, how to prepare, on the Appraisal, closing, addressing concerns and follow up.• Motivating staff by task setting and reviewing• Increasing productivity• Effective morning meetings• KPI management; understanding the numbers• Effective delegation• Self-assessment• Driving the business towards high results• Structure and discipline• Confidences

Ideal for Valuers, Listers, Negotiators and Managers. This course is designed to get you through more doors and increase your conversion rate.

COURSE THREE:MANAGEMENT & LEADERSHIP

• The difference between leading and managing• Motivating staff by task setting and reviewing• Increasing productivity• Effective morning meetings• KPI management understanding the numbers• Effective delegation• Self assessment• Driving the business towards high results• Structure and discipline• Confidences

Ideal for valuers, Listers, Negotiators and managersThis course was designed for aspiring managers, to teach them what makes a leader and how to manage a successful team.

COURSE FOUR:CONVEYANCING & SALES PROGRESSION

• Negotiating a sale• Understanding the sales process• Understanding the roles of various professionals• Dealing with chains• Dealing with potential problems• Overcoming objections• Defective titles• Down valuations• Retentions & Bad Surveys• The mortgage process• Types of surveys and how they may effect the sale• How to deal with solicitors• Sales progression procedure• What happens on Exchange• What happens on Completion

Ideal for sales Managers and Negotiators. This course is designed to help understand the sales progression process and to help reduce the percentage of sale fall throughs.

COURSE FIVE:LEGISLATION & FURTHER SKILLS

This course is designed to keep you on the right side of the law with the ever-changing laws and regulations

• Consumer contracts regulations 2013• The consumer protection from unfair trading regulations 2008• The consumer rights act 2015• Estate agents act 1979• Money Laundering and Data Protection – the basics

Ideal for sales Managers and Negotiators

This course is designed to further your sales skills in identifying business opportunities

• Asking the right questions• Identifying business opportunities• Cross Selling• Closing the deal• Understanding your company USP’s and selling their benefits

THE TEAM

For more information on our current trainers and the courses they cover go to our website www.estateagencyallstars.co.uk

We look forward to hearing how we can help with your training requirements from us all here at Estate Agency Allstars!

WE PRIDE OURSELVES ON PROVIDING THE BEST TRAINING POSSIBLE TO THE INDUSTRY SO IT’S IMPERATIVE WE ONLY HAVE THE VERY BEST “ALLSTARS” TRAINERS.

BEHIND THE SCENES

THE TRAINERSJOSHUA RAYNER

Founder

DAMIEN JEFFERIESDirector

DAVID PLATTDirector

SCOTT CLARKEDirector

CHARLOTTECAMPBELL

MALCOLM YORKE

CHARLOTTETAYLOR

STACEY COLEExecutive PA

KATIE ALLENMarketing and PR

We are working hard behind the scenes to ensure that your experience using our service is both rewarding and enjoyable.

NUMBER: 0845 5214 637EMAIL: INFO@ESTATEAGENCYALLSTARS.CO.UK

WWW.ESTATEAGENCYALLSTARS.CO.UK