Digital Engagement at the Nordiska museet

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Digital Engagement at the Nordiska museet #heritageCR Experiencing the Digital World: The Cultural Value of Digital Engagement With Heritage Leeds University, May 9, 2014

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Presentation given at seminar: Experiencing the Digital World: The Cultural Value of Digital Engagement with Heritage, a project run by University of Leeds.

Transcript of Digital Engagement at the Nordiska museet

Page 1: Digital Engagement at the Nordiska museet

Digital Engagement at the Nordiska museet

#heritageCRExperiencing the Digital World: The Cultural Value of

Digital Engagement With HeritageLeeds University, May 9, 2014

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Founded in 1873Nordiska museet

Photo: cwasteson, Flickr, CC-BY, http://www.flickr.com/photos/wastes/5117925636

Sweden's largest museum of cultural history

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@kajsahartig

Digital Navigator

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New Media Strategy 2010

> Interaction> Communication> Co-creation

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Benefits of Digital

> Connecting with new audiences

> Engaging with new audiences

> Learning about our audiences

> Providing access to collections

> A place to experiment

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…and also…

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> Education

> Entertainment

> Participation

> Repatriation

> Democracy

> Internal benefits

> Awareness

> Empowering

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Online collections

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Staff engaging in social media

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Outreach with mobile content

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Participation online

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Participation on site

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Participation on site

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Creating awareness through social media

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?

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Are we successful?

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Statistics

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Anecdotal information

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Indications

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The Nordiska museet

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Next step?

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Learn what to measure and how in terms of sustainable impact

Better understand the real value and impact of our digital efforts

Better communicate our efforts and success stories to stakeholders

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Critical Review: Initial findings

Experiencing the Digital

World: The Cultural Value

of Digital Engagement

With Heritage

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Some thoughts

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1. Social digital is still new

2. Different objects have different

value to different people

3. Analogue vs. Digital?

Yes but not always

4. Technology as a distracting filter,

yes but not for long

5. Museums need to learn how to

measure & communicate impact

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1. Social digital is still new

2. Different objects have different

value to different people

3. Analogue vs. Digital?

Yes but not always

4. Technology as a distracting filter,

yes but not for long

5. Museums need to learn how to

measure & communicate impact

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1. Social digital is still new

2. Different objects have different

value to different people

3. Analogue vs. Digital?

Yes but not always

4. Technology as a distracting filter,

yes but not for long

5. Museums need to learn how to

measure & communicate impact

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1. Social digital is still new

2. Different objects have different

value to different people

3. Analogue vs. Digital?

Yes but not always

4. Technology as a distracting filter,

yes but not for long

5. Museums need to learn how to

measure & communicate impact

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1. Social digital is still new

2. Different objects have different

value to different people

3. Analogue vs. Digital?

Yes but not always

4. Technology as a distracting filter,

yes but not for long

5. Museums need to learn how to

measure & communicate impact

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Some possible issues that could prevent museums from using digital for engagement

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• Fear of loosing authority

• Fear of popularizing museum collections

• Not sure of the actual value and benefits

• Lack of funding

• Lack of ability to transform the museum

into digital thinking

• Old museum practices in use

• We know we can’t do it well so we

hesitate

• Requires new expertise

• Rigid structures, lack of flexibility 

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Thank you!

Kajsa HartigDigital NavigatorDepartment of New MediaNordiska museet, Stockholm, Sweden