Culture Hacking for Change Management

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AGILIA BRNO, MARCH 2015

CULTURE HACKING AND CHANGE MANAGEMENT: BRINGING CHANGE TO ANY HUMAN ORGANIZATION


Angel Medinilla

[email protected] www.proyectalis.com/en/AngelMedinilla

(Slides, Videos, Newsletter, Books, Blog, LinkedIn, Sketchnotes, Twitter...)

Twitter: @angel_m (would love some instant feedback!)

<vanity>

a.k.a. “Crazy spaniard”, “the kraken”


Oh, look, kitten!


Oh, look, kitten!

(25% better feedback guaranteed)


Oh, look, kitten!

(BTW, all drawings by yours trully...)


my Pleasure! </vanity>


how much time, you said?

(~55 slides to go)


DID YOU EVER FOUND A GREAT IDEA…...


...only to get it shot down?


Did you become frustrated?

oh, look, the moon is made of cheese!

It will never work here

that’s not how we do things

yeah, but what about this other


you ignored change dynamics!


attribution mistake


facts alone are not enough


we are emotional beasts


brain is not your friend


short term vs. long term


uncertainty favours status quo


negative thinking feels safer


change vs. culture


culture = purpose+values+behaviors+artifacts


story telling


culture shapes identity


changing culture = changing me


but change happens!


no overnight miracles


change is a process, not an event


patterns


small things


20 ideas for culture hacking and change management


20 ideas for culture hacking and change management

+1 !


Beginning:


1) observeex: assessment


2) find the cracksex: pain driven facilitation


3) have a clear vision - be specificex: hoshinplan.com


4) find early adoptersex: communities of practice


5) nurture themex: training, conferences, books...


6) provide free spaceex: labs, brown-bag meetings


7) lean startup thinkingex: retros + change backlog


8) create a jargon ex: orcs at the gates

Agile

scrummasterburn-down

taylorismself-org

kanbantdd

bdd

...


Crossing:

Observe

find the cracks

clear vision

find early adopters

develop and nurture

lean startup

jargon

free space


9) ignore laggardsno examples available (or all of them!)


10) listen to skepticsex: champion skeptic


11) be open and easy to followex: agile corner / agile wall


12) bright spots and quick winsex: data, boards...


13) address emotions and identityex: rock’n roll / tired consultant


14) find championsex: sponsors


15) script itex: retrospectives, TDD, CI, TFS...


16) action triggersex: check code in before you leave


Crossing:

Observe

find the cracks

clear vision

find early adopters

develop and nurture

lean startup

jargon

free space

ignore laggardslisten to skeptics

be open and easy to follow

quick wins

emotions and identityscript it

champions

action triggers


expanding:

Observe

find the cracks

clear vision

find early adopters

develop and nurture

lean startup

jargon

free space



quick wins


champions

action triggers


Maintaining:

Observe

find the cracks

clear vision

find early adopters

develop and nurture

lean startup

jargon

free space



quick wins


champions

action triggers


17) tweak environmentEx: CI screen


18) make alternatives painfulex: dailys / #noreports / #noestimates


19) use the groupex: unit tests + check in statistics


20) keep it going onex: newsletters / external consultants / develop leaders


maintaining:

Observe

find the cracks

clear vision

find early adopters

develop and nurture

lean startup

jargon

free space



quick wins


champions

action triggers tweak environment

use the group

make alternatives painful

keep it going on


final words...


Morihei ueshiba


Lao Tze


awake the giant!


oh, the +1 !!!!

hire me!!


Thank you and... BLOG IT!!

(Oh, yes, and buy the books!) http://www.proyectalis.com/en/AngelMedinilla


http://creativecommons.org/licenses/by-nc-nd/3.0/

This presentation is based upon the ideas and work of many people. And while I’ve tried to recognize copyrights and give credit and attribution where possible, I cannot possibly list them all, so if you feel like there’s something that should be added, changed or removed from this presentation, please drop me an e-mail at [email protected]

All drawings and materials in this presentation are CC BY-NC-ND by Angel Medinilla. You are free to use them in the terms of this license.

Culture Hacking for Change Management

Leadership & Management

Transcript of Culture Hacking for Change Management