Creating SmartArt 1.Create a slide and select Insert > SmartArt. 2.Choose a SmartArt design and type...

Creating SmartArt1. Create a slide and select Insert > SmartArt.2. Choose a SmartArt design and type your text. (Choose any format to start.

You can change the design very easily.)3. To modify the design or color, select the SmartArt image and use the

SmartTools Design tab to modify it. You can individually modify parts of the image from the Format tab.

4. Size the borders of the image to remove extra white space. 5. To save as a .png image, select the SmartArt image, right click, and choose

Save As Picture.6. If needed, you can optimize the dimensions in a graphic tool, such as SnagIt.

Implementation phasesOperations Management

Plan and design

Plan and design

Implementation phases Infrastructure Management

Planning process Infrastructure Management

1. Create planning worksheet

2. Size the deployment

3. Choose a database

4. Design the deployment

5. Select integrations

Installation process Infrastructure Management

1. Install Presentation Server

2. Download the installation distribution

3. Install Infrastructure

Management Servers

4. License the servers

5. Select integrations

6. Install Integration Service nodes

7. (Optional) Install Infrastructure

Management Central Server

8. Install the Infrastructure Management

administrator console

1. Establish a naming convention

2. Create staging policies in CMA

3. Create PATROL silent installation packages for

test agents

4. Deploy the PATROL packages to test managed

machines and run the installer

5. Validate the installation was

successful

6. Validate that the test PATROL Agents

are in the CMA

7. Configure global server thresholds in

CMA

8. Create monitoring policies

9. (Optional) Create time frames for

blackout policies

10. (Optional) Create blackout

policies

Monitoring configurationInfrastructure Management

13. Move validated policies from test to

production

14. Deploy the PATROL packages to a subset of production machines

15. Run the PATROL package silent installer on the production machines

16. Validate the installation was

successful in production

17. Validate that the production PATROL

Agents are in the CMA

18. Enable policies in production

19. Validate data collection in production

20. Deploy remaining agents

21. Monitor and tune performance

Monitoring configurationInfrastructure Management

BMC TrueSight Operations Management

Monitor infrastructure healthManage your

infrastructure health through event and device

managementBMC TrueSight Infrastructure Management

Monitor application healthMonitor application

performance and availability, perform

diagnostics, and trace application transactionsBMC TrueSight App Visibility

Manager

Monitor synthetic transactionsPredict application

performance and health by generating and

monitoring synthetic transactions

Borland Silk Performer Synthetic Transaction Monitoring for BMC

Software

Monitor infrastructure in an application contextCreate models to

represent your critical applications so you can

monitor the related infrastructure and manage associated

events

BMC TrueSigh

t Infrastru

cture Manage

ment (manual models)

BMC TrueSigh

t App Visibility Manage

r (automa

tic models)

Synthetic

Transaction

Monitoring

(automatic or

manual models)


Monitor infrastructure in an application contextMonitor infrastructure health

BMC TrueSight Infrastructure Management (manual models)

Monitor application health

BMC TrueSight App Visibility Manager (automatic models)

Monitor synthetic transactions

Borland Silk Performer Synthetic Transaction Monitoring for BMC Software (automatic or manual models)


Presentation Server BMC TrueSight Operations Management Console

BMC TrueSight Infrastructure Management

BMC TrueSight App Visibility Manager

BMC Synthetic Transaction Execution

Adapter Agent


Presentation Server BMC TrueSight Operations Management Console


Administration console

Operator console SLO console

BMC TrueSight App Visibility Manager

BMC Synthetic Transaction Execution

Adapter Agent

BMC Atrium Single SignOn

BMC Atrium SSO Admin console

Dashboards

Application models

Infrastructure monitoring

Monitor events

Monitor devices

Monitor groups

Application monitoring

Monitor performance

and availability

Monitor end user

experience

Monitor SLA violations

Analyze problems and trace

transactions

Synthetic monitoring

Predict performance

and availability

Predict errors

Predict SLA violations

Roles

Executive

IT Operations

Technology Specialist

Application Specialist

Solutions Administrator

Operations Management Console

Dashboards Administration Configuration Monitoring

Central Monitoring Administration

Policies Servers Repository General Global Thresholds

Documentation

New users Getting started

IT Operations User

Using

Application or Technology Specialist

Using Administering Installing (agents) Integrating Developing

Solution Administrator

Planning Installing Upgrading Integrating Administering Troubleshooting

Monitor applications

IT Operations

Observe impacted users and application

tiers

IT Operations

Observe the impacting node

from the Application

model

IT Operations

View associated events and

devices

IT Operations

Perform Probable Cause

Analysis

IT Operations

Assign the event to a specialist

•IT Operations•Application Specialist

Diagnose performance

and availability issues


Investigate logs in ITDA


Manual model

Deploy PATROL agents / monitors and set up monitoring policies

(optional) Deploy synthetic agents and configure

Set up devices

Set up groups

Create application models

Automatic model

Deploy App Visibility agents and configure

(optional) Deploy synthetic agents and configure

Configure application discovery

Define SLAs

Application model data sources

Infrastructure Management data

(Manual)

Events

Devices (related events)

Groups (related devices and events)

App Visibility data (Automatic)

Real User transactions

Backend transactions

App Server events (SLAs)

Borland SilkPerformer (automatic or manual)

Synthetic transactions

Central Monitoring Administration


Administration Console BMC TrueSight Infrastructure Management

Application Management Console

BMC Application Diagnostics

BMC Synthetic Transaction Execution Adapter

BMC Atrium Single Sign-on (SSO)

BMC TrueSight Operations Management Console


BMC App Visibility (formerly BMC Application Diagnostics)

BMC Synthetic Transaction Execution Adapter

Solution administrator getting started

Security administration

Atrium SSO user account and tenant (realm) management

Authorization profiles for role-based access control

Role and group definition

PATROL Agent ACLs

System configuration

Data provider connection

Integration configuration

Common monitoring functions

Dashboards

Groups

Application models

Infrastructure monitoring configuration

Monitoring and infrastructure installation package repository

Monitoring, staging, and data collection blackout policies

Global thresholds

Application monitoring configuration

App Visibility agents and policies

Application discovery

Application definitions and SLAs

Synthetic transaction monitoring configuration

Synthetic scripts

Presentation Server

Application layer

Operations Management

console

APIs

Platform layerWeb services

Messaging

Logging

RBAC

HA manager

Data store layerCaching Persistence

• New visualization technology at the presentation layer• Underlying components (Infrastructure, Application, Administration) can versioned separately• Provides the supporting architecture to scale-out additional underlying components• Underlying processing will not impact the end-user experience• Allows additional functionality to be added incrementally (new underlying components)

Separate the visualization and processing layers in the architecture

Visualization and Processing

TrueSight Presentation

TrueSight Infrastructure Management

TrueSight Application Management

Future TrueSight Components

• BMC Atrium SSO provides single-sign-on capabilities across BMC products• Seamlessly provides that ability of end-user to move from one component to another for complex workflows • Consistent look-and-feel of capabilities make transitions between views as transparent as possible

Move easily between different BMC capabilities based on end-user requirements

Single-Sign-On

Atrium Single-Sign-On

TrueSight Operations

Management

TrueSight Capacity

Optimization

BMC Remedy ITSM

Future BMC Components

• Present all data and metrics across multiple Infrastructure and Application Management components• Provide Role-Based Access at the presentation layer to visualize separate data and metrics• Infrastructure and Application data resides in the individual underlying components• Multi-tenant architecture support allowing separation of data and access• Scale-out capabilities for customers with multiple Infrastructure and Application Management components

Provide an architecture that supports multi-tenancy and large scale implementations

Multi-Tenancy and Scale-Out

TrueSight Presentation with RBAC


TrueSight Application

Management



TrueSight Application

Management

AuthenticationTenants (realm)

Authentication profiles

Groups allowed to use

the profileRoles associated with profile

(permissions) Menu access

Objects

Infrastructure Management server Presentation Server

PATROL ACL to restrict which

PATROL Agents accept policies developed by a

user (user group).

Creating SmartArt 1.Create a slide and select Insert > SmartArt. 2.Choose a SmartArt design and type...

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