Consumer Consultants at ReGen

Introductions

Gary:

Marieke:

UnitingCare ReGen

UnitingCare ReGen is the leading alcohol andother drug (AoD) treatment and educationagency of UnitingCare Victoria and Tasmania.ReGen is a not-for-profit agency, which hasover 40 years experience delivering acomprehensive range of AoD services to thecommunity.

UnitingCare ReGen is committed to theadvancement of Consumer Participation

practice. Consumer Consultant’s input is expanding

into more areas of ReGenReGen values and proves its worth when

building client’s confidence in it’s model.

Why Become a Consumer Consultant?

• Give back• Communicate own ideas• Bringing what works for you to the table • Have input

How Do you Become a ConsumerConsultant at ReGen?

• Two days of ReGen Consumer Participation Training

• Recruitment process involves meeting with a Consumer Consultant and the Consumer Participation Facilitator

What ReGen Consumer Consultants Do.

All Consumer Consultants are Members of the Consumer Consultant Meeting Group

Terms of Reference • To provide a forum for Consumer Consultants• For this forum to evolve with organisational change and

with the needs of the group membership• To enable an opportunity to discuss any challenges or

achievements• Communication of new ideas and suggestions.• To assist with facilitating the advancement and

sustainability of Consumer Participation practice at ReGen

• To comment on policy and procedure

What Happens in the Consumer Consultant Meeting• Report of activities such of working groups and leadership groups• Report on presentation activities in the Catalyst program • Discussion of issues for ReGen Clinical Governance • Comment on publications and policies

Our Meeting Experience

Advantages and Challenges

Catalyst Programs Presentations

How we use lived-experience in theCatalyst program.

Advantages and Challenges

Catalyst Programs Presentations

Role of Consumer Participation Facilitator Recruit, train and mentor ConsumerConsultants Provide necessary administration Coordinate activities.

How it Works Effectively

Organisational Commitment Financial Commitment Staff Commitment Engaging at all levels for consumersNon-tokenistic inclusion

TrainingOpportunities that are offered:• First Aid • AoD Competencies • Group Facilitation Skills• Overdose Prevention• Consumer Participation• Equal Opportunity and Child Safety

The Reason Why We’re Here

Publication of ReGen’s Model of ConsumerParticipation

Thank You