CARS 2009 Attendee Brochure
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Transcript of CARS 2009 Attendee Brochure
NEW STRATEGIES.
Smart. Compelling. Relevant. Essential.CONFERENCE: November 4-7, 2009EXPOSITION: November 5-7, 2009
Mandalay Bay Convention CenterLas Vegas, Nevada USA
www.CARSevent.com
2009
2009
Produit par par
NEW REALITIES.
Smar
t. Co
mpe
lling
. Rel
evan
t. Es
sent
ial.
CONF
EREN
CE:
Nove
mbe
r 4-7
, 200
9EX
POSI
TION
: Nov
embe
r 5-7
, 200
9
Man
dala
y Ba
y Co
nven
tion
Cent
erLa
s Ve
gas,
Nev
ada
USA
ww
w.C
ARSe
vent
.com
Your #1 Resource for Answers and Solutions:• 30+ educational sessions led by experts in their fields – education relevant to what you need to know now.
• Expanded schedule featuring four days of quality training
• More 3-hour class times for the technical topics requiring more detailed instruction
• Additional education available that’s focused on training and management content –sessions suitable for all industry professionals
• Opening General Session featuring the Chairmen Exchange and US Airways’ Captain “Sully” Sullenberger as keynote
• Unmatched networking with industry leaders and colleagues throughout four-day event, plus CARS Networking Reception
• Free ASE Mechanical Test Prep classes, on-floor education, roundtables and exhibitor-led theaters
• Exhibits featuring top manufacturers and suppliers of the latest equipment, product, services and technology
• Co-located with NACE – The World’s Collision Repair Event – giving you an all-access pass to more exhibits and industry training
• Co-located with Auto Glass Week – featuring exhibits, education and on-floor competitions
Go to www.CARSevent.com for more information and to access registration. Register online today, saving time and money!
Go to
www.CAR
Sevent.com
for:
•Re
gist
ratio
n•
Hous
ing
&T
rave
l•
Exhi
bito
rLis
ting/
Sear
ch•
Expo
Flo
orP
lan
•Se
ssio
nLi
stin
g•
Sess
ion
Desc
riptio
ns
•Sp
eake
rs•
Add-
OnE
duca
tion
Optio
ns•
Free
On-
Floo
rEdu
catio
n•
New
Pro
duct
Pav
ilion
•OE
MP
avili
on-
New
!•
Heav
yDu
tyP
avili
on-
New
!•
•CA
RSCO
NN
EC
T
•Co
nnec
tionP
OIN
T•
NAC
EIn
form
atio
n•
Auto
Gla
ssW
eek
Deta
ils•
Indu
stry
Res
ourc
es•
And…
Mor
e!
If yo
u’re
invo
lved
in a
ny a
spec
t of a
utom
otiv
e re
pair
or
serv
ice,
CAR
S is
the
even
t for
yo
u –
an e
vent
spe
cific
ally
des
igne
d fo
r th
e au
tom
otiv
e se
rvic
e pr
ofes
sion
al!
CARS
pro
vide
s al
l the
edu
catio
n, tr
aini
ng a
nd
netw
orki
ng y
ou n
eed
to m
eet t
hose
dai
ly c
halle
nges
head
-on.
Ses
sion
s, e
xhib
its a
nd o
n-flo
or e
duca
tion
–
your
s fo
r the
taki
ng a
t CAR
S 20
09.
New
real
ities
cal
l for
new
stra
tegi
es.
CARS
200
9 –
Smar
t. Co
mpe
lling
. Rel
evan
t. Es
sent
ial.
PRSR
TST
DU.
S. P
OSTA
GE
PAID
Dalla
s,T
XPE
RMIT
#77
8
CA
RS
P.O
. Box
612
128
Dal
las,
TX
7526
1-21
28
Be one of the first 200 attendees to register for aCARS Super Pass and qualify to win:
• Two Super Pass Registration Packages – the best CARS package available including nine educational sessions, welcome reception, opening general session and keynote, expos, show bag and commemorative pin
• Two tickets to see Disney’s The Lion King – the visually stunning, technically astounding musical like none other, where lions, giraffes, birds, gazelles and many otheranimalscometolifeasthemusicsoars!
• $200 Mandalay Bay Dining Resort Credit–perfectfordinnerbeforetheshow!
Go to www.CARSevent.comandregistertoday!Goodluck!The lucky winner will be contacted and receive the appropriate refund.
As the premier event for automotive service professionals, CARS was created to provide buyers and sellers within the automotive repair and service community a place to network, an educational resource, as well as a unique marketplace to see all the products, services, equipment and technology available to the industry.Since 1985, CARS has provided industry professionals with dependable, comprehensive and affordable education and training. For many years now, CARS has also been a showcase of top manufacturers and suppliers displaying the latest products and equipment needed to run your mechanical shops effectively and efficiently. CARS is your event for: Techniques Products Efficiencies Services Skills Technology Knowledge Networking Equipment Confidence
Automotive repair and service has continued to evolve over the years and CARS has been there to keep you up-to-date on the newest technologies, repair techniques and business model guidance. With the current challenges facing today’s industry, CARS is still there. New realities call for new strategies. If you’re involved in any aspect of vehicle repair and service, CARS needs to be your strategic partner.
CARS 2009 – Smart. Compelling. Relevant. Essential.
The Premier Event for Automotive Service Professionals
2009 marks the second annual Automotive Service and Repair Week (ASRW) and the co-location ofNACE(InternationalAutobodyCongress&Exposition) with CARS, as well as Auto Glass Week.
ASRW creates an industry-wide event that includes the collision, mechanical and auto glass segments of the automotive service and repair industry. The goal is to continue to grow ASRW to include other organizations and industry segments to create a “mega” event that will touch all aspects of the automotive industry.
Opening General Sessionsponsored by
Keynotesponsored by
Captain “Sully” Sullenberger
SPONSORED BY AUTOMOTIVE SERVICE ASSOCIATION
Regi
ster
ing
and
book
ing
hote
l res
erva
tions
is a
SNA
P!
Go
toth
eRe
gist
ratio
n&
Tra
vels
ectio
nof
www.CAR
Sevent.com
for:
Chec
k th
e w
ebsi
te fo
r hot
el s
peci
als
beyo
nd th
ese
low
er n
ight
ly ra
tes!
Airl
ines
–fa
res
are
chan
ging
dai
ly…
boo
kea
rlya
nds
ave
mon
ey!
www.Han
leyW
oodH
ousing
.com
for a
com
plet
e lis
ting
of d
isco
unts
from
:Am
eric
an |
Con
tinen
tal
| N
orth
wes
t |
Wes
tJet
| J
et B
lue
Plus
…A
vis
and
Budg
etd
isco
unts
are
ava
ilabl
efo
rren
tals
!Driv
eto
Veg
as!
Hote
l Pri
ces
– at
thei
r lo
wes
t pri
ces
in y
ears
!Bo
ok e
arly
to g
et th
e ho
tel o
f you
r cho
ice.
Six
gre
at p
rope
rtie
s to
cho
ose
from
:M
anda
lay
Bay.
......
.....
$149
-$18
9M
GM
......
......
......
......
.. $1
09-$
159
Exca
libur
......
......
......
..$4
1-$8
3Th
eHO
TEL.
......
......
....
$174
-$21
4Lu
xor..
......
......
......
......
$69
-$13
9Ne
w Y
ork-
New
Yor
k...
$99-
$149
Supe
r Pa
ss P
acka
ge –
sta
rtin
g at
$28
5–
incl
udes
ope
ning
gen
eral
se
ssio
n an
d ke
ynot
e, u
p to
nin
e se
ssio
ns, o
ne n
etw
orki
ng re
cept
ion
and
expo
s –
the
best
val
ue
Wed
nesd
ay D
ay P
ass
–st
artin
g at
$20
0 –
incl
udes
on
e se
ssio
n tic
ket t
o an
y of
the
Wed
. tim
eslo
ts, o
ne n
etw
orki
ng
rece
ptio
n, a
nd e
xpos
Expo
Pas
s –
star
ts
at o
nly
$10
– in
clud
es
adm
issi
on to
CAR
S,
NAC
E an
d al
l exp
o ex
tras
Cust
omer
Ser
vice
866.
574.
0792
SAVE
$$$
Regi
ster
by
Sept
embe
r 24
th
SAVE
$$$
Regi
ster
by
Sept
embe
r 24
th
NEW STRATEGIES.
Smart. Compelling. Relevant. Essential.CONFERENCE: November 4-7, 2009EXPOSITION: November 5-7, 2009
Mandalay Bay Convention CenterLas Vegas, Nevada USA
www.CARSevent.com
2009
2009
Produit par par
NEW REALITIES.
Smar
t. Co
mpe
lling
. Rel
evan
t. Es
sent
ial.
CONF
EREN
CE:
Nove
mbe
r 4-7
, 200
9EX
POSI
TION
: Nov
embe
r 5-7
, 200
9
Man
dala
y Ba
y Co
nven
tion
Cent
erLa
s Ve
gas,
Nev
ada
USA
ww
w.C
ARSe
vent
.com
Your #1 Resource for Answers and Solutions:• 30+ educational sessions led by experts in their fields – education relevant to what you need to know now.
• Expanded schedule featuring four days of quality training
• More 3-hour class times for the technical topics requiring more detailed instruction
• Additional education available that’s focused on training and management content –sessions suitable for all industry professionals
• Opening General Session featuring the Chairmen Exchange and US Airways’ Captain “Sully” Sullenberger as keynote
• Unmatched networking with industry leaders and colleagues throughout four-day event, plus CARS Networking Reception
• Free ASE Mechanical Test Prep classes, on-floor education, roundtables and exhibitor-led theaters
• Exhibits featuring top manufacturers and suppliers of the latest equipment, product, services and technology
• Co-located with NACE – The World’s Collision Repair Event – giving you an all-access pass to more exhibits and industry training
• Co-located with Auto Glass Week – featuring exhibits, education and on-floor competitions
Go to www.CARSevent.com for more information and to access registration. Register online today, saving time and money!
Go to
www.CAR
Sevent.com
for:
•Re
gist
ratio
n•
Hous
ing
&T
rave
l•
Exhi
bito
rLis
ting/
Sear
ch•
Expo
Flo
orP
lan
•Se
ssio
nLi
stin
g•
Sess
ion
Desc
riptio
ns
•Sp
eake
rs•
Add-
OnE
duca
tion
Optio
ns•
Free
On-
Floo
rEdu
catio
n•
New
Pro
duct
Pav
ilion
•OE
MP
avili
on-
New
!•
Heav
yDu
tyP
avili
on-
New
!•
•CA
RSCO
NN
EC
T
•Co
nnec
tionP
OIN
T•
NAC
EIn
form
atio
n•
Auto
Gla
ssW
eek
Deta
ils•
Indu
stry
Res
ourc
es•
And…
Mor
e!
If yo
u’re
invo
lved
in a
ny a
spec
t of a
utom
otiv
e re
pair
or
serv
ice,
CAR
S is
the
even
t for
yo
u –
an e
vent
spe
cific
ally
des
igne
d fo
r th
e au
tom
otiv
e se
rvic
e pr
ofes
sion
al!
CARS
pro
vide
s al
l the
edu
catio
n, tr
aini
ng a
nd
netw
orki
ng y
ou n
eed
to m
eet t
hose
dai
ly c
halle
nges
head
-on.
Ses
sion
s, e
xhib
its a
nd o
n-flo
or e
duca
tion
–
your
s fo
r the
taki
ng a
t CAR
S 20
09.
New
real
ities
cal
l for
new
stra
tegi
es.
CARS
200
9 –
Smar
t. Co
mpe
lling
. Rel
evan
t. Es
sent
ial.
PRSR
TST
DU.
S. P
OSTA
GE
PAID
Dalla
s,T
XPE
RMIT
#77
8
CA
RS
P.O
. Box
612
128
Dal
las,
TX
7526
1-21
28
Be one of the first 200 attendees to register for aCARS Super Pass and qualify to win:
• Two Super Pass Registration Packages – the best CARS package available including nine educational sessions, welcome reception, opening general session and keynote, expos, show bag and commemorative pin
• Two tickets to see Disney’s The Lion King – the visually stunning, technically astounding musical like none other, where lions, giraffes, birds, gazelles and many otheranimalscometolifeasthemusicsoars!
• $200 Mandalay Bay Dining Resort Credit–perfectfordinnerbeforetheshow!
Go to www.CARSevent.comandregistertoday!Goodluck!The lucky winner will be contacted and receive the appropriate refund.
As the premier event for automotive service professionals, CARS was created to provide buyers and sellers within the automotive repair and service community a place to network, an educational resource, as well as a unique marketplace to see all the products, services, equipment and technology available to the industry.Since 1985, CARS has provided industry professionals with dependable, comprehensive and affordable education and training. For many years now, CARS has also been a showcase of top manufacturers and suppliers displaying the latest products and equipment needed to run your mechanical shops effectively and efficiently. CARS is your event for: Techniques Products Efficiencies Services Skills Technology Knowledge Networking Equipment Confidence
Automotive repair and service has continued to evolve over the years and CARS has been there to keep you up-to-date on the newest technologies, repair techniques and business model guidance. With the current challenges facing today’s industry, CARS is still there. New realities call for new strategies. If you’re involved in any aspect of vehicle repair and service, CARS needs to be your strategic partner.
CARS 2009 – Smart. Compelling. Relevant. Essential.
The Premier Event for Automotive Service Professionals
2009 marks the second annual Automotive Service and Repair Week (ASRW) and the co-location ofNACE(InternationalAutobodyCongress&Exposition) with CARS, as well as Auto Glass Week.
ASRW creates an industry-wide event that includes the collision, mechanical and auto glass segments of the automotive service and repair industry. The goal is to continue to grow ASRW to include other organizations and industry segments to create a “mega” event that will touch all aspects of the automotive industry.
Opening General Sessionsponsored by
Keynotesponsored by
Captain “Sully” Sullenberger
SPONSORED BY AUTOMOTIVE SERVICE ASSOCIATION
Regi
ster
ing
and
book
ing
hote
l res
erva
tions
is a
SNA
P!
Go
toth
eRe
gist
ratio
n&
Tra
vels
ectio
nof
www.CAR
Sevent.com
for:
Chec
k th
e w
ebsi
te fo
r hot
el s
peci
als
beyo
nd th
ese
low
er n
ight
ly ra
tes!
Airl
ines
–fa
res
are
chan
ging
dai
ly…
boo
kea
rlya
nds
ave
mon
ey!
www.Han
leyW
oodH
ousing
.com
for a
com
plet
e lis
ting
of d
isco
unts
from
:Am
eric
an |
Con
tinen
tal
| N
orth
wes
t |
Wes
tJet
| J
et B
lue
Plus
…A
vis
and
Budg
etd
isco
unts
are
ava
ilabl
efo
rren
tals
!Driv
eto
Veg
as!
Hote
l Pri
ces
– at
thei
r lo
wes
t pri
ces
in y
ears
!Bo
ok e
arly
to g
et th
e ho
tel o
f you
r cho
ice.
Six
gre
at p
rope
rtie
s to
cho
ose
from
:M
anda
lay
Bay.
......
.....
$149
-$18
9M
GM
......
......
......
......
.. $1
09-$
159
Exca
libur
......
......
......
..$4
1-$8
3Th
eHO
TEL.
......
......
....
$174
-$21
4Lu
xor..
......
......
......
......
$69
-$13
9Ne
w Y
ork-
New
Yor
k...
$99-
$149
Supe
r Pa
ss P
acka
ge –
sta
rtin
g at
$28
5–
incl
udes
ope
ning
gen
eral
se
ssio
n an
d ke
ynot
e, u
p to
nin
e se
ssio
ns, o
ne n
etw
orki
ng re
cept
ion
and
expo
s –
the
best
val
ue
Wed
nesd
ay D
ay P
ass
–st
artin
g at
$20
0 –
incl
udes
on
e se
ssio
n tic
ket t
o an
y of
the
Wed
. tim
eslo
ts, o
ne n
etw
orki
ng
rece
ptio
n, a
nd e
xpos
Expo
Pas
s –
star
ts
at o
nly
$10
– in
clud
es
adm
issi
on to
CAR
S,
NAC
E an
d al
l exp
o ex
tras
Cust
omer
Ser
vice
866.
574.
0792
SAVE
$$$
Regi
ster
by
Sept
embe
r 24
th
SAVE
$$$
Regi
ster
by
Sept
embe
r 24
th
NEW STRATEGIES.
Smart. Compelling. Relevant. Essential.CONFERENCE: November 4-7, 2009EXPOSITION: November 5-7, 2009
Mandalay Bay Convention CenterLas Vegas, Nevada USA
www.CARSevent.com
2009
2009
Produit par par
NEW REALITIES.
Smar
t. Co
mpe
lling
. Rel
evan
t. Es
sent
ial.
CONF
EREN
CE:
Nove
mbe
r 4-7
, 200
9EX
POSI
TION
: Nov
embe
r 5-7
, 200
9
Man
dala
y Ba
y Co
nven
tion
Cent
erLa
s Ve
gas,
Nev
ada
USA
ww
w.C
ARSe
vent
.com
Your #1 Resource for Answers and Solutions:• 30+ educational sessions led by experts in their fields – education relevant to what you need to know now.
• Expanded schedule featuring four days of quality training
• More 3-hour class times for the technical topics requiring more detailed instruction
• Additional education available that’s focused on training and management content –sessions suitable for all industry professionals
• Opening General Session featuring the Chairmen Exchange and US Airways’ Captain “Sully” Sullenberger as keynote
• Unmatched networking with industry leaders and colleagues throughout four-day event, plus CARS Networking Reception
• Free ASE Mechanical Test Prep classes, on-floor education, roundtables and exhibitor-led theaters
• Exhibits featuring top manufacturers and suppliers of the latest equipment, product, services and technology
• Co-located with NACE – The World’s Collision Repair Event – giving you an all-access pass to more exhibits and industry training
• Co-located with Auto Glass Week – featuring exhibits, education and on-floor competitions
Go to www.CARSevent.com for more information and to access registration. Register online today, saving time and money!
Go to
www.CAR
Sevent.com
for:
•Re
gist
ratio
n•
Hous
ing
&T
rave
l•
Exhi
bito
rLis
ting/
Sear
ch•
Expo
Flo
orP
lan
•Se
ssio
nLi
stin
g•
Sess
ion
Desc
riptio
ns
•Sp
eake
rs•
Add-
OnE
duca
tion
Optio
ns•
Free
On-
Floo
rEdu
catio
n•
New
Pro
duct
Pav
ilion
•OE
MP
avili
on-
New
!•
Heav
yDu
tyP
avili
on-
New
!•
•CA
RSCO
NN
EC
T
•Co
nnec
tionP
OIN
T•
NAC
EIn
form
atio
n•
Auto
Gla
ssW
eek
Deta
ils•
Indu
stry
Res
ourc
es•
And…
Mor
e!
If yo
u’re
invo
lved
in a
ny a
spec
t of a
utom
otiv
e re
pair
or
serv
ice,
CAR
S is
the
even
t for
yo
u –
an e
vent
spe
cific
ally
des
igne
d fo
r th
e au
tom
otiv
e se
rvic
e pr
ofes
sion
al!
CARS
pro
vide
s al
l the
edu
catio
n, tr
aini
ng a
nd
netw
orki
ng y
ou n
eed
to m
eet t
hose
dai
ly c
halle
nges
head
-on.
Ses
sion
s, e
xhib
its a
nd o
n-flo
or e
duca
tion
–
your
s fo
r the
taki
ng a
t CAR
S 20
09.
New
real
ities
cal
l for
new
stra
tegi
es.
CARS
200
9 –
Smar
t. Co
mpe
lling
. Rel
evan
t. Es
sent
ial.
PRSR
TST
DU.
S. P
OSTA
GE
PAID
Dalla
s,T
XPE
RMIT
#77
8
CA
RS
P.O
. Box
612
128
Dal
las,
TX
7526
1-21
28Be one of the first 200 attendees to register for aCARS Super Pass and qualify to win:
• Two Super Pass Registration Packages – the best CARS package available including nine educational sessions, welcome reception, opening general session and keynote, expos, show bag and commemorative pin
• Two tickets to see Disney’s The Lion King – the visually stunning, technically astounding musical like none other, where lions, giraffes, birds, gazelles and many otheranimalscometolifeasthemusicsoars!
• $200 Mandalay Bay Dining Resort Credit–perfectfordinnerbeforetheshow!
Go to www.CARSevent.comandregistertoday!Goodluck!The lucky winner will be contacted and receive the appropriate refund.
As the premier event for automotive service professionals, CARS was created to provide buyers and sellers within the automotive repair and service community a place to network, an educational resource, as well as a unique marketplace to see all the products, services, equipment and technology available to the industry.Since 1985, CARS has provided industry professionals with dependable, comprehensive and affordable education and training. For many years now, CARS has also been a showcase of top manufacturers and suppliers displaying the latest products and equipment needed to run your mechanical shops effectively and efficiently. CARS is your event for: Techniques Products Efficiencies Services Skills Technology Knowledge Networking Equipment Confidence
Automotive repair and service has continued to evolve over the years and CARS has been there to keep you up-to-date on the newest technologies, repair techniques and business model guidance. With the current challenges facing today’s industry, CARS is still there. New realities call for new strategies. If you’re involved in any aspect of vehicle repair and service, CARS needs to be your strategic partner.
CARS 2009 – Smart. Compelling. Relevant. Essential.
The Premier Event for Automotive Service Professionals
2009 marks the second annual Automotive Service and Repair Week (ASRW) and the co-location ofNACE(InternationalAutobodyCongress&Exposition) with CARS, as well as Auto Glass Week.
ASRW creates an industry-wide event that includes the collision, mechanical and auto glass segments of the automotive service and repair industry. The goal is to continue to grow ASRW to include other organizations and industry segments to create a “mega” event that will touch all aspects of the automotive industry.
Opening General Sessionsponsored by
Keynotesponsored by
Captain “Sully” Sullenberger
SPONSORED BY AUTOMOTIVE SERVICE ASSOCIATION
Regi
ster
ing
and
book
ing
hote
l res
erva
tions
is a
SNA
P!
Go
toth
eRe
gist
ratio
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Networking is smart. The networking that happens at CARS is priceless. Talking through an issue with fellow colleagues can genuinely help you conquer any type of hurdle you may be having. Chances are they’ve experienced a similar issue in their own business.
Get the answers you need to the “who, what, where, when, why, how” questions that are a mainstay to running your business. Whether you need guidance on the toughest issues or the most minute – the CARS education program connects you with industry leaders who can steer you on a course toward identifying the solution.
Go to the Conference section of www.CARSevent.com for complete listing of sessions, descriptions and speakers and use the handy Session Search System to find just the session you need to gain knowledge and skills to increase your productivity and profits.
Key Events designed to motivate, entertain and encourage:
Free On-Floor Education and Activities throughout the Exposition include:
Keeping up with the most effective, efficient and essential equipment, products and services continues to be necessary in order to maintain that competitive edge while taking care of your customers. Meeting, networking and shopping with participating CARS exhibitors, representing top manufacturers and suppliers within the industry, gains you access to the automotive repair and service products, equipment, technology, services and innovations available today. Participating exhibitors and leaders within the industry include:
• 30+ total educational sessions – the industry’s best education
• Sessions led by seasoned professionals, experts in their fields
• Education relevant to what you need to know now• Compelling topics addressing the issues, challenges and
goals that confront you on a daily, weekly, yearly basis
• Additional education available that’s focused on training and management content – sessions suitable for all industry professionals (look for “A” session codes)
• NearlyhalfofallsessionsofferedareaccreditedbyAMI(AutomotiveManagementInstitute)forachievingtheprestigiousAAM (Accredited Automotive Manager) designation.
• NACE Welcome Reception Wednesday, November 4 | 5:45 pm – 7:00 pm
• CARS Networking Reception Thursday, November 5 | 5:45 pm – 7:00 pm
• ASRW Opening General SessionThursday,November5|8:30am–10:00amfeaturingNACE/CARSChairmenExchangeandKeynote Address byUS Airways’ Captain Chesley “Sully” Sullenberger
• Educational theaters delivering hands-on training of products, processes and techniques. Exhibiting sponsors include: • CustomerLink• Certified Transmission• Gates Corporation
• Auto Glass Technician and Windshield Repair Olympics
• New Product Pavilion• OEMPavilion-New!• HeavyDutyPavilion-New!• Auto Spotlight display areas• I-CARTechnologyShowcase
• NABC’s charitable Recycled Rides• CARSTAR Super ‘Stang• And...More!
NOTE: Tickets to these key events are included in Super Pass registration package, or individual tickets are available for purchase
Go to the On-Floor Education page within the Exposition section of www.CARSevent.com
Free Mechanical Test Prep classes to sharpen your test-taking skills on this all important industry accreditation
ACDelcoAutoland Scientech USAAutomofo.comAutomotiveTrainingInstituteAutoZoneBGProducts,Inc.CustomerLinkCertified TransmissionCleanBurn,Inc.Demandforce,Inc.
ETE RemanFrontline Performance GroupGates CorporationGlobal ConnectIdentifixLKQ PowertrainManagement SuccessMDPublicationsMedi-Rub CorporationMitchell1
MotorInformationSystemsMotorist Assurance ProgramMudlick Mail CompanyNational Processing CompanyO’ReillyAutomotive,Inc.PaceSoftware,Inc.RedlineDetectionRepairPal,Inc.Reynolds and Reynolds
RUN-RITECarCare Maintenance ProductsSearchAutoparts.com/ Motor AgeSonsio,Inc.StandardMotorProducts,Inc.ToyotaMotorSalesU.S.A.,Inc.U.S. Auto Parts Network
Exhibitors as of August 25, 2009
For a complete listing of product categories and exhibitor profiles, go to www.CARSevent.com and use the online Exhibitor Search System to find just the companies you need to stand out in a crowd of competitors.
SMART COMPELLING RELEVANT ESSENTIAL
To assist you in achieving the ultimate in smart networking, CARSCONNECT is designed to be your online networking tool.
Go to the CARSCONNECT page at www.CARSevent.com for a complete rundown of this networking tool’s impressive list of features… all FREE to you!
• Get the most value out of your CARS experience – before, during and even after the event
• Identifyandmatchyourselfwiththeexhibitorsyouwanttoseeattheshow through comprehensive category comparisons
• Communicate via emails before the event and schedule appointments that work for your schedules at the show
• Visitwiththemabouttheirnewproductsandplannedshowspecials–all this before you set foot on the trade show floor While walking the CARS exhibits,
visitNACE…• Exhibits representing all the
latest collision repair equipment, products, services, equipment and technologies
• Educational theaters sponsored by exhibitors delivering
hands-on training of products, processes and techniques
• Use the online Exhibitor Search System and reference the NACE category list to find the products you’re looking for
2009
2009
Produit par par
Go to www.NACEexpo.com for more details on this dynamic industry event.
Havingabearingonorconnectionwiththematterathand. Basic or indispensable; necessary.Urgentlyrequiringattention.Drivinglyforceful.Characterized as sharp quick thought; bright.
Glass repair and replacement can be as important to a business as working underthehood.Havingproperlytrainedtechniciansinashopforthe
removing and installing of glass correctly is key to maintaining adequate profit margins and customer satisfaction. Auto Glass Week is a valuable resource for this segment of the industry.
• Co-located with CARS and NACE• Features exhibits, demos and interactive seminars• Exciting competitions for Auto Glass Technician
Olympics and Windshield Repair Olympics
• Four different auto glass groups host a total of six different events designed specifically for the auto glass professional
Go to the Auto Glass Week page within the Conference section of www.CARSevent.com for all the details.
Captain “Sully” Sullenberger
NOTE: Session titles, times and speakers subject to change.
WEDNESDAY, NOVEMBER 48:30 AM - 10:00 AMWE01N J Positioning Yourself in the Collision Repair Industry
WE02N L Understanding Insurer Needs & Pressures
WE03N M Controlling Costs on Materials, Parts & Overhead
WE04A M Improving Strategies for a New Business Environment
8:30 AM - 11:30 AMWE05C M Financial Management for the Service Center
WE06C T Dodge Cummins Diesel Operations & Diagnostics
WE07C T Evaporative Emissions
10:30 AM - 12:00 PMWE08N E Mechanical Damage Discovery
WE09N J Using Collision Industry Trends & Statistics for Strategic Planning
WE10N L What is 5S and Why is it Important to You?
WE11N VR New Vehicle Technology - Arriving at Your Shop Soon!
WE12A M Understanding Personality & Communication Styles
WE13A M Can PDR be an Additional Profit Center for You? 1:30 PM - 3:00 PMWE14N J Jobber Technology - Exploring Wireless Order-Taking & Fulfillment Solutions
WE15N L Leveraging Human Capital
WE16N VR Getting the Most Out of Recycled Parts - Part 1
WE17N M Understanding What It Takes to Implement Waterborne
WE18A M Finding New Financial Resources for Your Business
WE19N M SEO & Internet Marketing for the Body Shop
1:30 PM - 4:30 PMWE20A M Customer Service & Retention
WE21C M Service Advisor Tips & Strategies by Pace Software
WE22C T Mode $06 Diagnostics
WE23C T Internal Combustion Engine (ICE) - Advanced Variable Valve Timing Technology by ACDelco
3:30 PM - 5:00 PMWE24N E Estimating Best Practices WE25N J For Jobbers Only: Teaching Selling & Negotiation Skills to Collision Estimators WE26N L Introduction to Lean for Collision Repair
WE27N VR Getting the Most Out of Recycled Parts - Part 2
WE28C M Service Center Marketing
WE29A W Conflict Management & Assertiveness Skills for Women WE30N M Driving Work TO Your Collision Repair Center by DuPont Performance Coatings
5:45 PM - 7:00 PMKEY EVENT NACE Welcome Reception
Sponsored byCCC Information Services, Inc.
THuRSDAY, NOVEMBER 5 8:30 AM - 10:00 AMKEY EVENT Opening General Session
Sponsored by DuPont Performance CoatingsKeynote Presentation by Captain “Sully” Sullenberger Sponsored by AGRSS
10:00 AM - 5:00 PMEXPO CARS, NACE and Auto
Glass Exhibits and Free On-Floor Education/Activities • Exhibitor Theaters• Demonstrations• Special Presentations• Roundtables• New Product Pavilion• OEM Pavilion• Heavy Duty Pavilion• Auto Glass Expo• Windshield Repair Olympics• I-CAR Technology Showcase
3:00 PM - 6:00 PMTH01C T “No Code” Diagnostics
TH02C T Traction Control by ACDelco
TH03C T Working on Audis and VWs
4:00 PM - 5:30 PMTH04A AG Proper Auto Glass Installation
TH05N E Paint Caps - How to Eliminate Them in Your Store Forever
TH06N J Measuring & Improving Distribution Performance
TH07N L Sustaining Continuous Improvements
TH08N VR Flash Reprogramming for the Body Shop
TH09N M Avoiding & Resolving Insurance Disputes
TH10C M Realize Higher Sales by Coaching Your Managers & Advisors to Become Sales Managers
TH11A W Successful Shop Ownership - Tips from Women Owners of Thriving Shops
TH12A TR Team-Based Learning - Part 1
5:45 PM - 7:00 PMKEY EVENTCARS Networking Reception
FRIDAY,NOVEMBER 67:30 AM - 10:30 AMFR01C M Successful Service Center Ownership Panel - What Are Owners Doing Differently Today That They Weren’t Doing 18 Months Ago?
FR02C T Turbo Tips for the Ford PowerStroke 6.4 Diesel - Part 1
FR03A T AC Repair & Service
FR04C T Controller Area Network (CAN) Systems by ACDelco
8:30 AM - 10:00 AMFR05A AG AGRSS Validation Program
FR06N E Salesmanship Skills for the Estimator
FR07N L Waste Walk - Identifying Waste in a Collision Repair Operation
FR08N VR Repair Considerations for New & Emerging Automotive Technologies FR09A M Employee Relations / Team Building
FR10A M Succession Planning - Developing a Successful Exit Strategy
FR11C M Internet Marketing for the Service Center
FR12A TR Team-Based Learning - Part 2
10:00 AM - 5:00 PMEXPO CARS, NACE and Auto
Glass Exhibits and Free On-Floor Education/Activities • Exhibitor Theaters• Demonstrations• Special Presentations• Roundtables• New Product Pavilion• OEM Pavilion• Heavy Duty Pavilion• Auto Glass Expo• Auto Glass Technician Olympics• I-CAR Technology Showcase
1:30 PM - 2:30 PM
ASE Mechanical Test Prep - FREE!
3:00 PM - 6:00 PMFR13C M Increasing Technician Productivity
FR14C T In-Cylinder Pressure Transducer Diagnostics
FR15C T Turbo Tips for the Ford PowerStroke 6.4 Diesel - Part 2
FR16C T TPMS - Tire Pressure Monitoring Systems
4:00 PM - 5:30 PMFR17A AG Insurance Company & Network Steering
FR18N HD Heavy Duty Truck #1
FR19N J Why Your Customer Shops Need to Implement Lean-Six Sigma Processes Now
FR20N L Lean in Parts Procurement
FR21N VR Resistance Spot Welding FR22C M Realize the Profits of Selling More Big Ticket Items in Your Service Center FR23A M How to Make “Green” Profitable for Your Shop
FR24N M Realize Higher Sales by Coaching Your Managers & Estimators to Become Sales Managers
FR25A W Leading & Succeeding: Cultivating Leadership Skills that Benefit You and Your Organization
FR26A TR PowerPoint Tricks & Tips for Instructors
SATuRDAY, NOVEMBER 77:30 AM - 10:30 AMSA01C M Fleet Management - Part 1
SA02C M Thinking Outside the Box to Expand Your Profit Centers - Become the Shop That Has “No Competition” by Pace Software
SA03C T Mode $06 Diagnostics
SA04C T Flash Reprogramming
SA05C T Hybrid Technology - Basic Hybrid Powertrains
8:00 AM - 9:30 AMSA06A AG Sustainable Business Practices
SA07N E Making “Repair or Replace” Decisions on Structural Parts
SA08N HD Heavy Duty Truck #2
SA09N J Today’s Collision Repair Industry: Coaching Your Customers to Success!
SA10N L Lean & Pre-Repair Management
SA11N VR Steering & Suspension - Diagnosis & Repair
SA12A M Taking Your Business’ Temperature - Do More With Less
SA13A W Time Management - Power Tips for Staying Focused
SA14A TR How to Effectively Communicate Technical Ideas to Students
SA19N M Driving Work THRU Your Collision Repair Centerby DuPont Performance Coatings
9:00 AM - 3:00 PMEXPO CARS, NACE and Auto
Glass Exhibits and Free On-Floor Education/Activities • Exhibitor Theaters• Demonstrations• Special Presentations• Roundtables• New Product Pavilion• OEM Pavilion• Heavy Duty Pavilion• Auto Glass Expo• Auto Glass Technician Olympics• I-CAR Technology Showcase
1:30 PM - 2:30 PM
ASE Mechanical Test Prep - FREE!
3:00 PM - 6:00 PMSA15C M Fleet Management -Part 2
SA16C T Engine Vacuum Transducer Diagnostics
SA17C T Hybrid Technology - Principles of Electric Drives
SA18C T TPMS - Tire Pressure Monitoring Systems
SCHEDuLE AT A GLANCESESSION INDICTATORS:
TH04A AG
TRACK INDICTATORS:AG AUTO GLASS
E ESTIMATING
HD HEAVY DUTY TRUCK
J JOBBER
L LEAN
M MANAGEMENT
T TECHNICAL (MECHANICAL)
TR TRAINING SKILLS DEVELOPMENT
VR VEHICLE REPAIR (COLLISION)
W WOMEN’S PROFESSIONAL DEVELOPMENT
Session Code
Session / Show Indicator:N= Sessions designed specifically for NACE attendeesC= Sessions designed specifically for CARS attendeesA= Sessions suitable for all attendees – CARS or NACE
Track
• Sharing ideas, problems and triumphs with industry peers can boost your confidence in the choices you’ve made, give you strength in areas of weakness and provide direction in paths you had not yet considered.
• Unmatched opportunities for such valuable interaction will be readily and frequently available at CARS
• Visit between sessions in the all new Conference Attendee Lounge (exclusively for conference attendees)
• Catch up with old friends and make new acquaintances during the CARS Networking Reception
• Walk through the exhibits and talk with others about the products that surround you, the services you use and the suppliers you trust
• Get fellow professionals’ takes on the quality equipment they couldn’t do business without
Opening General Sessionsponsored by
Keynotesponsored by
sponsored by OEM PAVILIONLOOK FOR THE
IN THE NACE EXPO!Go to www.NACEexpo.comfor full listing ofauto manufacturers.
OEM PAVILIONLOOK FOR THE
IN THE NACE EXPO!Go to www.NACEexpo.comfor full listing ofauto manufacturers.
DesignatedConferenceSessionsareaccreditedbytheAutomotiveManagementInstitute.Whenregisteringonline,look for the sessions with this logo: –– Approved for Credit ––
CHECK-IT-OuT“Superstar” Speakers include: • Bruce Amacker • Mike Brewster • Cecil Bullard
• Richard Burgard • Charlie Fewell • John Forro •ToddHayes• Jeff Masterman • Michael Militello • Jack Rosebro • Tony Salas
• Mitch Schneider •DonnySeyfer• John Thornton • Jeremiah Wilson • George Witt Plusmoretocome!
Session Search atwww.CARSevent.com
Networking is smart. The networking that happens at CARS is priceless. Talking through an issue with fellow colleagues can genuinely help you conquer any type of hurdle you may be having. Chances are they’ve experienced a similar issue in their own business.
Get the answers you need to the “who, what, where, when, why, how” questions that are a mainstay to running your business. Whether you need guidance on the toughest issues or the most minute – the CARS education program connects you with industry leaders who can steer you on a course toward identifying the solution.
Go to the Conference section of www.CARSevent.com for complete listing of sessions, descriptions and speakers and use the handy Session Search System to find just the session you need to gain knowledge and skills to increase your productivity and profits.
Key Events designed to motivate, entertain and encourage:
Free On-Floor Education and Activities throughout the Exposition include:
Keeping up with the most effective, efficient and essential equipment, products and services continues to be necessary in order to maintain that competitive edge while taking care of your customers. Meeting, networking and shopping with participating CARS exhibitors, representing top manufacturers and suppliers within the industry, gains you access to the automotive repair and service products, equipment, technology, services and innovations available today. Participating exhibitors and leaders within the industry include:
• 30+ total educational sessions – the industry’s best education
• Sessions led by seasoned professionals, experts in their fields
• Education relevant to what you need to know now• Compelling topics addressing the issues, challenges and
goals that confront you on a daily, weekly, yearly basis
• Additional education available that’s focused on training and management content – sessions suitable for all industry professionals (look for “A” session codes)
• NearlyhalfofallsessionsofferedareaccreditedbyAMI(AutomotiveManagementInstitute)forachievingtheprestigiousAAM (Accredited Automotive Manager) designation.
• NACE Welcome Reception Wednesday, November 4 | 5:45 pm – 7:00 pm
• CARS Networking Reception Thursday, November 5 | 5:45 pm – 7:00 pm
• ASRW Opening General SessionThursday,November5|8:30am–10:00amfeaturingNACE/CARSChairmenExchangeandKeynote Address byUS Airways’ Captain Chesley “Sully” Sullenberger
• Educational theaters delivering hands-on training of products, processes and techniques. Exhibiting sponsors include: • CustomerLink• Certified Transmission• Gates Corporation
• Auto Glass Technician and Windshield Repair Olympics
• New Product Pavilion• OEMPavilion-New!• HeavyDutyPavilion-New!• Auto Spotlight display areas• I-CARTechnologyShowcase
• NABC’s charitable Recycled Rides• CARSTAR Super ‘Stang• And...More!
NOTE: Tickets to these key events are included in Super Pass registration package, or individual tickets are available for purchase
Go to the On-Floor Education page within the Exposition section of www.CARSevent.com
Free Mechanical Test Prep classes to sharpen your test-taking skills on this all important industry accreditation
ACDelcoAutoland Scientech USAAutomofo.comAutomotiveTrainingInstituteAutoZoneBGProducts,Inc.CustomerLinkCertified TransmissionCleanBurn,Inc.Demandforce,Inc.
ETE RemanFrontline Performance GroupGates CorporationGlobal ConnectIdentifixLKQ PowertrainManagement SuccessMDPublicationsMedi-Rub CorporationMitchell1
MotorInformationSystemsMotorist Assurance ProgramMudlick Mail CompanyNational Processing CompanyO’ReillyAutomotive,Inc.PaceSoftware,Inc.RedlineDetectionRepairPal,Inc.Reynolds and Reynolds
RUN-RITECarCare Maintenance ProductsSearchAutoparts.com/ Motor AgeSonsio,Inc.StandardMotorProducts,Inc.ToyotaMotorSalesU.S.A.,Inc.U.S. Auto Parts Network
Exhibitors as of August 25, 2009
For a complete listing of product categories and exhibitor profiles, go to www.CARSevent.com and use the online Exhibitor Search System to find just the companies you need to stand out in a crowd of competitors.
SMART COMPELLING RELEVANT ESSENTIAL
To assist you in achieving the ultimate in smart networking, CARSCONNECT is designed to be your online networking tool.
Go to the CARSCONNECT page at www.CARSevent.com for a complete rundown of this networking tool’s impressive list of features… all FREE to you!
• Get the most value out of your CARS experience – before, during and even after the event
• Identifyandmatchyourselfwiththeexhibitorsyouwanttoseeattheshow through comprehensive category comparisons
• Communicate via emails before the event and schedule appointments that work for your schedules at the show
• Visitwiththemabouttheirnewproductsandplannedshowspecials–all this before you set foot on the trade show floor While walking the CARS exhibits,
visitNACE…• Exhibits representing all the
latest collision repair equipment, products, services, equipment and technologies
• Educational theaters sponsored by exhibitors delivering
hands-on training of products, processes and techniques
• Use the online Exhibitor Search System and reference the NACE category list to find the products you’re looking for
2009
2009
Produit par par
Go to www.NACEexpo.com for more details on this dynamic industry event.
Havingabearingonorconnectionwiththematterathand. Basic or indispensable; necessary.Urgentlyrequiringattention.Drivinglyforceful.Characterized as sharp quick thought; bright.
Glass repair and replacement can be as important to a business as working underthehood.Havingproperlytrainedtechniciansinashopforthe
removing and installing of glass correctly is key to maintaining adequate profit margins and customer satisfaction. Auto Glass Week is a valuable resource for this segment of the industry.
• Co-located with CARS and NACE• Features exhibits, demos and interactive seminars• Exciting competitions for Auto Glass Technician
Olympics and Windshield Repair Olympics
• Four different auto glass groups host a total of six different events designed specifically for the auto glass professional
Go to the Auto Glass Week page within the Conference section of www.CARSevent.com for all the details.
Captain “Sully” Sullenberger
NOTE: Session titles, times and speakers subject to change.
WEDNESDAY, NOVEMBER 48:30 AM - 10:00 AMWE01N J Positioning Yourself in the Collision Repair Industry
WE02N L Understanding Insurer Needs & Pressures
WE03N M Controlling Costs on Materials, Parts & Overhead
WE04A M Improving Strategies for a New Business Environment
8:30 AM - 11:30 AMWE05C M Financial Management for the Service Center
WE06C T Dodge Cummins Diesel Operations & Diagnostics
WE07C T Evaporative Emissions
10:30 AM - 12:00 PMWE08N E Mechanical Damage Discovery
WE09N J Using Collision Industry Trends & Statistics for Strategic Planning
WE10N L What is 5S and Why is it Important to You?
WE11N VR New Vehicle Technology - Arriving at Your Shop Soon!
WE12A M Understanding Personality & Communication Styles
WE13A M Can PDR be an Additional Profit Center for You? 1:30 PM - 3:00 PMWE14N J Jobber Technology - Exploring Wireless Order-Taking & Fulfillment Solutions
WE15N L Leveraging Human Capital
WE16N VR Getting the Most Out of Recycled Parts - Part 1
WE17N M Understanding What It Takes to Implement Waterborne
WE18A M Finding New Financial Resources for Your Business
WE19N M SEO & Internet Marketing for the Body Shop
1:30 PM - 4:30 PMWE20A M Customer Service & Retention
WE21C M Service Advisor Tips & Strategies by Pace Software
WE22C T Mode $06 Diagnostics
WE23C T Internal Combustion Engine (ICE) - Advanced Variable Valve Timing Technology by ACDelco
3:30 PM - 5:00 PMWE24N E Estimating Best Practices WE25N J For Jobbers Only: Teaching Selling & Negotiation Skills to Collision Estimators WE26N L Introduction to Lean for Collision Repair
WE27N VR Getting the Most Out of Recycled Parts - Part 2
WE28C M Service Center Marketing
WE29A W Conflict Management & Assertiveness Skills for Women WE30N M Driving Work TO Your Collision Repair Center by DuPont Performance Coatings
5:45 PM - 7:00 PMKEY EVENT NACE Welcome Reception
Sponsored byCCC Information Services, Inc.
THuRSDAY, NOVEMBER 5 8:30 AM - 10:00 AMKEY EVENT Opening General Session
Sponsored by DuPont Performance CoatingsKeynote Presentation by Captain “Sully” Sullenberger Sponsored by AGRSS
10:00 AM - 5:00 PMEXPO CARS, NACE and Auto
Glass Exhibits and Free On-Floor Education/Activities • Exhibitor Theaters• Demonstrations• Special Presentations• Roundtables• New Product Pavilion• OEM Pavilion• Heavy Duty Pavilion• Auto Glass Expo• Windshield Repair Olympics• I-CAR Technology Showcase
3:00 PM - 6:00 PMTH01C T “No Code” Diagnostics
TH02C T Traction Control by ACDelco
TH03C T Working on Audis and VWs
4:00 PM - 5:30 PMTH04A AG Proper Auto Glass Installation
TH05N E Paint Caps - How to Eliminate Them in Your Store Forever
TH06N J Measuring & Improving Distribution Performance
TH07N L Sustaining Continuous Improvements
TH08N VR Flash Reprogramming for the Body Shop
TH09N M Avoiding & Resolving Insurance Disputes
TH10C M Realize Higher Sales by Coaching Your Managers & Advisors to Become Sales Managers
TH11A W Successful Shop Ownership - Tips from Women Owners of Thriving Shops
TH12A TR Team-Based Learning - Part 1
5:45 PM - 7:00 PMKEY EVENTCARS Networking Reception
FRIDAY,NOVEMBER 67:30 AM - 10:30 AMFR01C M Successful Service Center Ownership Panel - What Are Owners Doing Differently Today That They Weren’t Doing 18 Months Ago?
FR02C T Turbo Tips for the Ford PowerStroke 6.4 Diesel - Part 1
FR03A T AC Repair & Service
FR04C T Controller Area Network (CAN) Systems by ACDelco
8:30 AM - 10:00 AMFR05A AG AGRSS Validation Program
FR06N E Salesmanship Skills for the Estimator
FR07N L Waste Walk - Identifying Waste in a Collision Repair Operation
FR08N VR Repair Considerations for New & Emerging Automotive Technologies FR09A M Employee Relations / Team Building
FR10A M Succession Planning - Developing a Successful Exit Strategy
FR11C M Internet Marketing for the Service Center
FR12A TR Team-Based Learning - Part 2
10:00 AM - 5:00 PMEXPO CARS, NACE and Auto
Glass Exhibits and Free On-Floor Education/Activities • Exhibitor Theaters• Demonstrations• Special Presentations• Roundtables• New Product Pavilion• OEM Pavilion• Heavy Duty Pavilion• Auto Glass Expo• Auto Glass Technician Olympics• I-CAR Technology Showcase
1:30 PM - 2:30 PM
ASE Mechanical Test Prep - FREE!
3:00 PM - 6:00 PMFR13C M Increasing Technician Productivity
FR14C T In-Cylinder Pressure Transducer Diagnostics
FR15C T Turbo Tips for the Ford PowerStroke 6.4 Diesel - Part 2
FR16C T TPMS - Tire Pressure Monitoring Systems
4:00 PM - 5:30 PMFR17A AG Insurance Company & Network Steering
FR18N HD Heavy Duty Truck #1
FR19N J Why Your Customer Shops Need to Implement Lean-Six Sigma Processes Now
FR20N L Lean in Parts Procurement
FR21N VR Resistance Spot Welding FR22C M Realize the Profits of Selling More Big Ticket Items in Your Service Center FR23A M How to Make “Green” Profitable for Your Shop
FR24N M Realize Higher Sales by Coaching Your Managers & Estimators to Become Sales Managers
FR25A W Leading & Succeeding: Cultivating Leadership Skills that Benefit You and Your Organization
FR26A TR PowerPoint Tricks & Tips for Instructors
SATuRDAY, NOVEMBER 77:30 AM - 10:30 AMSA01C M Fleet Management - Part 1
SA02C M Thinking Outside the Box to Expand Your Profit Centers - Become the Shop That Has “No Competition” by Pace Software
SA03C T Mode $06 Diagnostics
SA04C T Flash Reprogramming
SA05C T Hybrid Technology - Basic Hybrid Powertrains
8:00 AM - 9:30 AMSA06A AG Sustainable Business Practices
SA07N E Making “Repair or Replace” Decisions on Structural Parts
SA08N HD Heavy Duty Truck #2
SA09N J Today’s Collision Repair Industry: Coaching Your Customers to Success!
SA10N L Lean & Pre-Repair Management
SA11N VR Steering & Suspension - Diagnosis & Repair
SA12A M Taking Your Business’ Temperature - Do More With Less
SA13A W Time Management - Power Tips for Staying Focused
SA14A TR How to Effectively Communicate Technical Ideas to Students
SA19N M Driving Work THRU Your Collision Repair Centerby DuPont Performance Coatings
9:00 AM - 3:00 PMEXPO CARS, NACE and Auto
Glass Exhibits and Free On-Floor Education/Activities • Exhibitor Theaters• Demonstrations• Special Presentations• Roundtables• New Product Pavilion• OEM Pavilion• Heavy Duty Pavilion• Auto Glass Expo• Auto Glass Technician Olympics• I-CAR Technology Showcase
1:30 PM - 2:30 PM
ASE Mechanical Test Prep - FREE!
3:00 PM - 6:00 PMSA15C M Fleet Management -Part 2
SA16C T Engine Vacuum Transducer Diagnostics
SA17C T Hybrid Technology - Principles of Electric Drives
SA18C T TPMS - Tire Pressure Monitoring Systems
SCHEDuLE AT A GLANCESESSION INDICTATORS:
TH04A AG
TRACK INDICTATORS:AG AUTO GLASS
E ESTIMATING
HD HEAVY DUTY TRUCK
J JOBBER
L LEAN
M MANAGEMENT
T TECHNICAL (MECHANICAL)
TR TRAINING SKILLS DEVELOPMENT
VR VEHICLE REPAIR (COLLISION)
W WOMEN’S PROFESSIONAL DEVELOPMENT
Session Code
Session / Show Indicator:N= Sessions designed specifically for NACE attendeesC= Sessions designed specifically for CARS attendeesA= Sessions suitable for all attendees – CARS or NACE
Track
• Sharing ideas, problems and triumphs with industry peers can boost your confidence in the choices you’ve made, give you strength in areas of weakness and provide direction in paths you had not yet considered.
• Unmatched opportunities for such valuable interaction will be readily and frequently available at CARS
• Visit between sessions in the all new Conference Attendee Lounge (exclusively for conference attendees)
• Catch up with old friends and make new acquaintances during the CARS Networking Reception
• Walk through the exhibits and talk with others about the products that surround you, the services you use and the suppliers you trust
• Get fellow professionals’ takes on the quality equipment they couldn’t do business without
Opening General Sessionsponsored by
Keynotesponsored by
sponsored by OEM PAVILIONLOOK FOR THE
IN THE NACE EXPO!Go to www.NACEexpo.comfor full listing ofauto manufacturers.
OEM PAVILIONLOOK FOR THE
IN THE NACE EXPO!Go to www.NACEexpo.comfor full listing ofauto manufacturers.
DesignatedConferenceSessionsareaccreditedbytheAutomotiveManagementInstitute.Whenregisteringonline,look for the sessions with this logo: –– Approved for Credit ––
CHECK-IT-OuT“Superstar” Speakers include: • Bruce Amacker • Mike Brewster • Cecil Bullard
• Richard Burgard • Charlie Fewell • John Forro •ToddHayes• Jeff Masterman • Michael Militello • Jack Rosebro • Tony Salas
• Mitch Schneider •DonnySeyfer• John Thornton • Jeremiah Wilson • George Witt Plusmoretocome!
Session Search atwww.CARSevent.com
Networking is smart. The networking that happens at CARS is priceless. Talking through an issue with fellow colleagues can genuinely help you conquer any type of hurdle you may be having. Chances are they’ve experienced a similar issue in their own business.
Get the answers you need to the “who, what, where, when, why, how” questions that are a mainstay to running your business. Whether you need guidance on the toughest issues or the most minute – the CARS education program connects you with industry leaders who can steer you on a course toward identifying the solution.
Go to the Conference section of www.CARSevent.com for complete listing of sessions, descriptions and speakers and use the handy Session Search System to find just the session you need to gain knowledge and skills to increase your productivity and profits.
Key Events designed to motivate, entertain and encourage:
Free On-Floor Education and Activities throughout the Exposition include:
Keeping up with the most effective, efficient and essential equipment, products and services continues to be necessary in order to maintain that competitive edge while taking care of your customers. Meeting, networking and shopping with participating CARS exhibitors, representing top manufacturers and suppliers within the industry, gains you access to the automotive repair and service products, equipment, technology, services and innovations available today. Participating exhibitors and leaders within the industry include:
• 30+ total educational sessions – the industry’s best education
• Sessions led by seasoned professionals, experts in their fields
• Education relevant to what you need to know now• Compelling topics addressing the issues, challenges and
goals that confront you on a daily, weekly, yearly basis
• Additional education available that’s focused on training and management content – sessions suitable for all industry professionals (look for “A” session codes)
• NearlyhalfofallsessionsofferedareaccreditedbyAMI(AutomotiveManagementInstitute)forachievingtheprestigiousAAM (Accredited Automotive Manager) designation.
• NACE Welcome Reception Wednesday, November 4 | 5:45 pm – 7:00 pm
• CARS Networking Reception Thursday, November 5 | 5:45 pm – 7:00 pm
• ASRW Opening General SessionThursday,November5|8:30am–10:00amfeaturingNACE/CARSChairmenExchangeandKeynote Address byUS Airways’ Captain Chesley “Sully” Sullenberger
• Educational theaters delivering hands-on training of products, processes and techniques. Exhibiting sponsors include: • CustomerLink• Certified Transmission• Gates Corporation
• Auto Glass Technician and Windshield Repair Olympics
• New Product Pavilion• OEMPavilion-New!• HeavyDutyPavilion-New!• Auto Spotlight display areas• I-CARTechnologyShowcase
• NABC’s charitable Recycled Rides• CARSTAR Super ‘Stang• And...More!
NOTE: Tickets to these key events are included in Super Pass registration package, or individual tickets are available for purchase
Go to the On-Floor Education page within the Exposition section of www.CARSevent.com
Free Mechanical Test Prep classes to sharpen your test-taking skills on this all important industry accreditation
ACDelcoAutoland Scientech USAAutomofo.comAutomotiveTrainingInstituteAutoZoneBGProducts,Inc.CustomerLinkCertified TransmissionCleanBurn,Inc.Demandforce,Inc.
ETE RemanFrontline Performance GroupGates CorporationGlobal ConnectIdentifixLKQ PowertrainManagement SuccessMDPublicationsMedi-Rub CorporationMitchell1
MotorInformationSystemsMotorist Assurance ProgramMudlick Mail CompanyNational Processing CompanyO’ReillyAutomotive,Inc.PaceSoftware,Inc.RedlineDetectionRepairPal,Inc.Reynolds and Reynolds
RUN-RITECarCare Maintenance ProductsSearchAutoparts.com/ Motor AgeSonsio,Inc.StandardMotorProducts,Inc.ToyotaMotorSalesU.S.A.,Inc.U.S. Auto Parts Network
Exhibitors as of August 25, 2009
For a complete listing of product categories and exhibitor profiles, go to www.CARSevent.com and use the online Exhibitor Search System to find just the companies you need to stand out in a crowd of competitors.
SMART COMPELLING RELEVANT ESSENTIAL
To assist you in achieving the ultimate in smart networking, CARSCONNECT is designed to be your online networking tool.
Go to the CARSCONNECT page at www.CARSevent.com for a complete rundown of this networking tool’s impressive list of features… all FREE to you!
• Get the most value out of your CARS experience – before, during and even after the event
• Identifyandmatchyourselfwiththeexhibitorsyouwanttoseeattheshow through comprehensive category comparisons
• Communicate via emails before the event and schedule appointments that work for your schedules at the show
• Visitwiththemabouttheirnewproductsandplannedshowspecials–all this before you set foot on the trade show floor While walking the CARS exhibits,
visitNACE…• Exhibits representing all the
latest collision repair equipment, products, services, equipment and technologies
• Educational theaters sponsored by exhibitors delivering
hands-on training of products, processes and techniques
• Use the online Exhibitor Search System and reference the NACE category list to find the products you’re looking for
2009
2009
Produit par par
Go to www.NACEexpo.com for more details on this dynamic industry event.
Havingabearingonorconnectionwiththematterathand. Basic or indispensable; necessary.Urgentlyrequiringattention.Drivinglyforceful.Characterized as sharp quick thought; bright.
Glass repair and replacement can be as important to a business as working underthehood.Havingproperlytrainedtechniciansinashopforthe
removing and installing of glass correctly is key to maintaining adequate profit margins and customer satisfaction. Auto Glass Week is a valuable resource for this segment of the industry.
• Co-located with CARS and NACE• Features exhibits, demos and interactive seminars• Exciting competitions for Auto Glass Technician
Olympics and Windshield Repair Olympics
• Four different auto glass groups host a total of six different events designed specifically for the auto glass professional
Go to the Auto Glass Week page within the Conference section of www.CARSevent.com for all the details.
Captain “Sully” Sullenberger
NOTE: Session titles, times and speakers subject to change.
WEDNESDAY, NOVEMBER 48:30 AM - 10:00 AMWE01N J Positioning Yourself in the Collision Repair Industry
WE02N L Understanding Insurer Needs & Pressures
WE03N M Controlling Costs on Materials, Parts & Overhead
WE04A M Improving Strategies for a New Business Environment
8:30 AM - 11:30 AMWE05C M Financial Management for the Service Center
WE06C T Dodge Cummins Diesel Operations & Diagnostics
WE07C T Evaporative Emissions
10:30 AM - 12:00 PMWE08N E Mechanical Damage Discovery
WE09N J Using Collision Industry Trends & Statistics for Strategic Planning
WE10N L What is 5S and Why is it Important to You?
WE11N VR New Vehicle Technology - Arriving at Your Shop Soon!
WE12A M Understanding Personality & Communication Styles
WE13A M Can PDR be an Additional Profit Center for You? 1:30 PM - 3:00 PMWE14N J Jobber Technology - Exploring Wireless Order-Taking & Fulfillment Solutions
WE15N L Leveraging Human Capital
WE16N VR Getting the Most Out of Recycled Parts - Part 1
WE17N M Understanding What It Takes to Implement Waterborne
WE18A M Finding New Financial Resources for Your Business
WE19N M SEO & Internet Marketing for the Body Shop
1:30 PM - 4:30 PMWE20A M Customer Service & Retention
WE21C M Service Advisor Tips & Strategies by Pace Software
WE22C T Mode $06 Diagnostics
WE23C T Internal Combustion Engine (ICE) - Advanced Variable Valve Timing Technology by ACDelco
3:30 PM - 5:00 PMWE24N E Estimating Best Practices WE25N J For Jobbers Only: Teaching Selling & Negotiation Skills to Collision Estimators WE26N L Introduction to Lean for Collision Repair
WE27N VR Getting the Most Out of Recycled Parts - Part 2
WE28C M Service Center Marketing
WE29A W Conflict Management & Assertiveness Skills for Women WE30N M Driving Work TO Your Collision Repair Center by DuPont Performance Coatings
5:45 PM - 7:00 PMKEY EVENT NACE Welcome Reception
Sponsored byCCC Information Services, Inc.
THuRSDAY, NOVEMBER 5 8:30 AM - 10:00 AMKEY EVENT Opening General Session
Sponsored by DuPont Performance CoatingsKeynote Presentation by Captain “Sully” Sullenberger Sponsored by AGRSS
10:00 AM - 5:00 PMEXPO CARS, NACE and Auto
Glass Exhibits and Free On-Floor Education/Activities • Exhibitor Theaters• Demonstrations• Special Presentations• Roundtables• New Product Pavilion• OEM Pavilion• Heavy Duty Pavilion• Auto Glass Expo• Windshield Repair Olympics• I-CAR Technology Showcase
3:00 PM - 6:00 PMTH01C T “No Code” Diagnostics
TH02C T Traction Control by ACDelco
TH03C T Working on Audis and VWs
4:00 PM - 5:30 PMTH04A AG Proper Auto Glass Installation
TH05N E Paint Caps - How to Eliminate Them in Your Store Forever
TH06N J Measuring & Improving Distribution Performance
TH07N L Sustaining Continuous Improvements
TH08N VR Flash Reprogramming for the Body Shop
TH09N M Avoiding & Resolving Insurance Disputes
TH10C M Realize Higher Sales by Coaching Your Managers & Advisors to Become Sales Managers
TH11A W Successful Shop Ownership - Tips from Women Owners of Thriving Shops
TH12A TR Team-Based Learning - Part 1
5:45 PM - 7:00 PMKEY EVENTCARS Networking Reception
FRIDAY,NOVEMBER 67:30 AM - 10:30 AMFR01C M Successful Service Center Ownership Panel - What Are Owners Doing Differently Today That They Weren’t Doing 18 Months Ago?
FR02C T Turbo Tips for the Ford PowerStroke 6.4 Diesel - Part 1
FR03A T AC Repair & Service
FR04C T Controller Area Network (CAN) Systems by ACDelco
8:30 AM - 10:00 AMFR05A AG AGRSS Validation Program
FR06N E Salesmanship Skills for the Estimator
FR07N L Waste Walk - Identifying Waste in a Collision Repair Operation
FR08N VR Repair Considerations for New & Emerging Automotive Technologies FR09A M Employee Relations / Team Building
FR10A M Succession Planning - Developing a Successful Exit Strategy
FR11C M Internet Marketing for the Service Center
FR12A TR Team-Based Learning - Part 2
10:00 AM - 5:00 PMEXPO CARS, NACE and Auto
Glass Exhibits and Free On-Floor Education/Activities • Exhibitor Theaters• Demonstrations• Special Presentations• Roundtables• New Product Pavilion• OEM Pavilion• Heavy Duty Pavilion• Auto Glass Expo• Auto Glass Technician Olympics• I-CAR Technology Showcase
1:30 PM - 2:30 PM
ASE Mechanical Test Prep - FREE!
3:00 PM - 6:00 PMFR13C M Increasing Technician Productivity
FR14C T In-Cylinder Pressure Transducer Diagnostics
FR15C T Turbo Tips for the Ford PowerStroke 6.4 Diesel - Part 2
FR16C T TPMS - Tire Pressure Monitoring Systems
4:00 PM - 5:30 PMFR17A AG Insurance Company & Network Steering
FR18N HD Heavy Duty Truck #1
FR19N J Why Your Customer Shops Need to Implement Lean-Six Sigma Processes Now
FR20N L Lean in Parts Procurement
FR21N VR Resistance Spot Welding FR22C M Realize the Profits of Selling More Big Ticket Items in Your Service Center FR23A M How to Make “Green” Profitable for Your Shop
FR24N M Realize Higher Sales by Coaching Your Managers & Estimators to Become Sales Managers
FR25A W Leading & Succeeding: Cultivating Leadership Skills that Benefit You and Your Organization
FR26A TR PowerPoint Tricks & Tips for Instructors
SATuRDAY, NOVEMBER 77:30 AM - 10:30 AMSA01C M Fleet Management - Part 1
SA02C M Thinking Outside the Box to Expand Your Profit Centers - Become the Shop That Has “No Competition” by Pace Software
SA03C T Mode $06 Diagnostics
SA04C T Flash Reprogramming
SA05C T Hybrid Technology - Basic Hybrid Powertrains
8:00 AM - 9:30 AMSA06A AG Sustainable Business Practices
SA07N E Making “Repair or Replace” Decisions on Structural Parts
SA08N HD Heavy Duty Truck #2
SA09N J Today’s Collision Repair Industry: Coaching Your Customers to Success!
SA10N L Lean & Pre-Repair Management
SA11N VR Steering & Suspension - Diagnosis & Repair
SA12A M Taking Your Business’ Temperature - Do More With Less
SA13A W Time Management - Power Tips for Staying Focused
SA14A TR How to Effectively Communicate Technical Ideas to Students
SA19N M Driving Work THRU Your Collision Repair Centerby DuPont Performance Coatings
9:00 AM - 3:00 PMEXPO CARS, NACE and Auto
Glass Exhibits and Free On-Floor Education/Activities • Exhibitor Theaters• Demonstrations• Special Presentations• Roundtables• New Product Pavilion• OEM Pavilion• Heavy Duty Pavilion• Auto Glass Expo• Auto Glass Technician Olympics• I-CAR Technology Showcase
1:30 PM - 2:30 PM
ASE Mechanical Test Prep - FREE!
3:00 PM - 6:00 PMSA15C M Fleet Management -Part 2
SA16C T Engine Vacuum Transducer Diagnostics
SA17C T Hybrid Technology - Principles of Electric Drives
SA18C T TPMS - Tire Pressure Monitoring Systems
SCHEDuLE AT A GLANCESESSION INDICTATORS:
TH04A AG
TRACK INDICTATORS:AG AUTO GLASS
E ESTIMATING
HD HEAVY DUTY TRUCK
J JOBBER
L LEAN
M MANAGEMENT
T TECHNICAL (MECHANICAL)
TR TRAINING SKILLS DEVELOPMENT
VR VEHICLE REPAIR (COLLISION)
W WOMEN’S PROFESSIONAL DEVELOPMENT
Session Code
Session / Show Indicator:N= Sessions designed specifically for NACE attendeesC= Sessions designed specifically for CARS attendeesA= Sessions suitable for all attendees – CARS or NACE
Track
• Sharing ideas, problems and triumphs with industry peers can boost your confidence in the choices you’ve made, give you strength in areas of weakness and provide direction in paths you had not yet considered.
• Unmatched opportunities for such valuable interaction will be readily and frequently available at CARS
• Visit between sessions in the all new Conference Attendee Lounge (exclusively for conference attendees)
• Catch up with old friends and make new acquaintances during the CARS Networking Reception
• Walk through the exhibits and talk with others about the products that surround you, the services you use and the suppliers you trust
• Get fellow professionals’ takes on the quality equipment they couldn’t do business without
Opening General Sessionsponsored by
Keynotesponsored by
sponsored by OEM PAVILIONLOOK FOR THE
IN THE NACE EXPO!Go to www.NACEexpo.comfor full listing ofauto manufacturers.
OEM PAVILIONLOOK FOR THE
IN THE NACE EXPO!Go to www.NACEexpo.comfor full listing ofauto manufacturers.
DesignatedConferenceSessionsareaccreditedbytheAutomotiveManagementInstitute.Whenregisteringonline,look for the sessions with this logo: –– Approved for Credit ––
CHECK-IT-OuT“Superstar” Speakers include: • Bruce Amacker • Mike Brewster • Cecil Bullard
• Richard Burgard • Charlie Fewell • John Forro •ToddHayes• Jeff Masterman • Michael Militello • Jack Rosebro • Tony Salas
• Mitch Schneider •DonnySeyfer• John Thornton • Jeremiah Wilson • George Witt Plusmoretocome!
Session Search atwww.CARSevent.com
Networking is smart. The networking that happens at CARS is priceless. Talking through an issue with fellow colleagues can genuinely help you conquer any type of hurdle you may be having. Chances are they’ve experienced a similar issue in their own business.
Get the answers you need to the “who, what, where, when, why, how” questions that are a mainstay to running your business. Whether you need guidance on the toughest issues or the most minute – the CARS education program connects you with industry leaders who can steer you on a course toward identifying the solution.
Go to the Conference section of www.CARSevent.com for complete listing of sessions, descriptions and speakers and use the handy Session Search System to find just the session you need to gain knowledge and skills to increase your productivity and profits.
Key Events designed to motivate, entertain and encourage:
Free On-Floor Education and Activities throughout the Exposition include:
Keeping up with the most effective, efficient and essential equipment, products and services continues to be necessary in order to maintain that competitive edge while taking care of your customers. Meeting, networking and shopping with participating CARS exhibitors, representing top manufacturers and suppliers within the industry, gains you access to the automotive repair and service products, equipment, technology, services and innovations available today. Participating exhibitors and leaders within the industry include:
• 30+ total educational sessions – the industry’s best education
• Sessions led by seasoned professionals, experts in their fields
• Education relevant to what you need to know now• Compelling topics addressing the issues, challenges and
goals that confront you on a daily, weekly, yearly basis
• Additional education available that’s focused on training and management content – sessions suitable for all industry professionals (look for “A” session codes)
• NearlyhalfofallsessionsofferedareaccreditedbyAMI(AutomotiveManagementInstitute)forachievingtheprestigiousAAM (Accredited Automotive Manager) designation.
• NACE Welcome Reception Wednesday, November 4 | 5:45 pm – 7:00 pm
• CARS Networking Reception Thursday, November 5 | 5:45 pm – 7:00 pm
• ASRW Opening General SessionThursday,November5|8:30am–10:00amfeaturingNACE/CARSChairmenExchangeandKeynote Address byUS Airways’ Captain Chesley “Sully” Sullenberger
• Educational theaters delivering hands-on training of products, processes and techniques. Exhibiting sponsors include: • CustomerLink• Certified Transmission• Gates Corporation
• Auto Glass Technician and Windshield Repair Olympics
• New Product Pavilion• OEMPavilion-New!• HeavyDutyPavilion-New!• Auto Spotlight display areas• I-CARTechnologyShowcase
• NABC’s charitable Recycled Rides• CARSTAR Super ‘Stang• And...More!
NOTE: Tickets to these key events are included in Super Pass registration package, or individual tickets are available for purchase
Go to the On-Floor Education page within the Exposition section of www.CARSevent.com
Free Mechanical Test Prep classes to sharpen your test-taking skills on this all important industry accreditation
ACDelcoAutoland Scientech USAAutomofo.comAutomotiveTrainingInstituteAutoZoneBGProducts,Inc.CustomerLinkCertified TransmissionCleanBurn,Inc.Demandforce,Inc.
ETE RemanFrontline Performance GroupGates CorporationGlobal ConnectIdentifixLKQ PowertrainManagement SuccessMDPublicationsMedi-Rub CorporationMitchell1
MotorInformationSystemsMotorist Assurance ProgramMudlick Mail CompanyNational Processing CompanyO’ReillyAutomotive,Inc.PaceSoftware,Inc.RedlineDetectionRepairPal,Inc.Reynolds and Reynolds
RUN-RITECarCare Maintenance ProductsSearchAutoparts.com/ Motor AgeSonsio,Inc.StandardMotorProducts,Inc.ToyotaMotorSalesU.S.A.,Inc.U.S. Auto Parts Network
Exhibitors as of August 25, 2009
For a complete listing of product categories and exhibitor profiles, go to www.CARSevent.com and use the online Exhibitor Search System to find just the companies you need to stand out in a crowd of competitors.
SMART COMPELLING RELEVANT ESSENTIAL
To assist you in achieving the ultimate in smart networking, CARSCONNECT is designed to be your online networking tool.
Go to the CARSCONNECT page at www.CARSevent.com for a complete rundown of this networking tool’s impressive list of features… all FREE to you!
• Get the most value out of your CARS experience – before, during and even after the event
• Identifyandmatchyourselfwiththeexhibitorsyouwanttoseeattheshow through comprehensive category comparisons
• Communicate via emails before the event and schedule appointments that work for your schedules at the show
• Visitwiththemabouttheirnewproductsandplannedshowspecials–all this before you set foot on the trade show floor While walking the CARS exhibits,
visitNACE…• Exhibits representing all the
latest collision repair equipment, products, services, equipment and technologies
• Educational theaters sponsored by exhibitors delivering
hands-on training of products, processes and techniques
• Use the online Exhibitor Search System and reference the NACE category list to find the products you’re looking for
2009
2009
Produit par par
Go to www.NACEexpo.com for more details on this dynamic industry event.
Havingabearingonorconnectionwiththematterathand. Basic or indispensable; necessary.Urgentlyrequiringattention.Drivinglyforceful.Characterized as sharp quick thought; bright.
Glass repair and replacement can be as important to a business as working underthehood.Havingproperlytrainedtechniciansinashopforthe
removing and installing of glass correctly is key to maintaining adequate profit margins and customer satisfaction. Auto Glass Week is a valuable resource for this segment of the industry.
• Co-located with CARS and NACE• Features exhibits, demos and interactive seminars• Exciting competitions for Auto Glass Technician
Olympics and Windshield Repair Olympics
• Four different auto glass groups host a total of six different events designed specifically for the auto glass professional
Go to the Auto Glass Week page within the Conference section of www.CARSevent.com for all the details.
Captain “Sully” Sullenberger
NOTE: Session titles, times and speakers subject to change.
WEDNESDAY, NOVEMBER 48:30 AM - 10:00 AMWE01N J Positioning Yourself in the Collision Repair Industry
WE02N L Understanding Insurer Needs & Pressures
WE03N M Controlling Costs on Materials, Parts & Overhead
WE04A M Improving Strategies for a New Business Environment
8:30 AM - 11:30 AMWE05C M Financial Management for the Service Center
WE06C T Dodge Cummins Diesel Operations & Diagnostics
WE07C T Evaporative Emissions
10:30 AM - 12:00 PMWE08N E Mechanical Damage Discovery
WE09N J Using Collision Industry Trends & Statistics for Strategic Planning
WE10N L What is 5S and Why is it Important to You?
WE11N VR New Vehicle Technology - Arriving at Your Shop Soon!
WE12A M Understanding Personality & Communication Styles
WE13A M Can PDR be an Additional Profit Center for You? 1:30 PM - 3:00 PMWE14N J Jobber Technology - Exploring Wireless Order-Taking & Fulfillment Solutions
WE15N L Leveraging Human Capital
WE16N VR Getting the Most Out of Recycled Parts - Part 1
WE17N M Understanding What It Takes to Implement Waterborne
WE18A M Finding New Financial Resources for Your Business
WE19N M SEO & Internet Marketing for the Body Shop
1:30 PM - 4:30 PMWE20A M Customer Service & Retention
WE21C M Service Advisor Tips & Strategies by Pace Software
WE22C T Mode $06 Diagnostics
WE23C T Internal Combustion Engine (ICE) - Advanced Variable Valve Timing Technology by ACDelco
3:30 PM - 5:00 PMWE24N E Estimating Best Practices WE25N J For Jobbers Only: Teaching Selling & Negotiation Skills to Collision Estimators WE26N L Introduction to Lean for Collision Repair
WE27N VR Getting the Most Out of Recycled Parts - Part 2
WE28C M Service Center Marketing
WE29A W Conflict Management & Assertiveness Skills for Women WE30N M Driving Work TO Your Collision Repair Center by DuPont Performance Coatings
5:45 PM - 7:00 PMKEY EVENT NACE Welcome Reception
Sponsored byCCC Information Services, Inc.
THuRSDAY, NOVEMBER 5 8:30 AM - 10:00 AMKEY EVENT Opening General Session
Sponsored by DuPont Performance CoatingsKeynote Presentation by Captain “Sully” Sullenberger Sponsored by AGRSS
10:00 AM - 5:00 PMEXPO CARS, NACE and Auto
Glass Exhibits and Free On-Floor Education/Activities • Exhibitor Theaters• Demonstrations• Special Presentations• Roundtables• New Product Pavilion• OEM Pavilion• Heavy Duty Pavilion• Auto Glass Expo• Windshield Repair Olympics• I-CAR Technology Showcase
3:00 PM - 6:00 PMTH01C T “No Code” Diagnostics
TH02C T Traction Control by ACDelco
TH03C T Working on Audis and VWs
4:00 PM - 5:30 PMTH04A AG Proper Auto Glass Installation
TH05N E Paint Caps - How to Eliminate Them in Your Store Forever
TH06N J Measuring & Improving Distribution Performance
TH07N L Sustaining Continuous Improvements
TH08N VR Flash Reprogramming for the Body Shop
TH09N M Avoiding & Resolving Insurance Disputes
TH10C M Realize Higher Sales by Coaching Your Managers & Advisors to Become Sales Managers
TH11A W Successful Shop Ownership - Tips from Women Owners of Thriving Shops
TH12A TR Team-Based Learning - Part 1
5:45 PM - 7:00 PMKEY EVENTCARS Networking Reception
FRIDAY,NOVEMBER 67:30 AM - 10:30 AMFR01C M Successful Service Center Ownership Panel - What Are Owners Doing Differently Today That They Weren’t Doing 18 Months Ago?
FR02C T Turbo Tips for the Ford PowerStroke 6.4 Diesel - Part 1
FR03A T AC Repair & Service
FR04C T Controller Area Network (CAN) Systems by ACDelco
8:30 AM - 10:00 AMFR05A AG AGRSS Validation Program
FR06N E Salesmanship Skills for the Estimator
FR07N L Waste Walk - Identifying Waste in a Collision Repair Operation
FR08N VR Repair Considerations for New & Emerging Automotive Technologies FR09A M Employee Relations / Team Building
FR10A M Succession Planning - Developing a Successful Exit Strategy
FR11C M Internet Marketing for the Service Center
FR12A TR Team-Based Learning - Part 2
10:00 AM - 5:00 PMEXPO CARS, NACE and Auto
Glass Exhibits and Free On-Floor Education/Activities • Exhibitor Theaters• Demonstrations• Special Presentations• Roundtables• New Product Pavilion• OEM Pavilion• Heavy Duty Pavilion• Auto Glass Expo• Auto Glass Technician Olympics• I-CAR Technology Showcase
1:30 PM - 2:30 PM
ASE Mechanical Test Prep - FREE!
3:00 PM - 6:00 PMFR13C M Increasing Technician Productivity
FR14C T In-Cylinder Pressure Transducer Diagnostics
FR15C T Turbo Tips for the Ford PowerStroke 6.4 Diesel - Part 2
FR16C T TPMS - Tire Pressure Monitoring Systems
4:00 PM - 5:30 PMFR17A AG Insurance Company & Network Steering
FR18N HD Heavy Duty Truck #1
FR19N J Why Your Customer Shops Need to Implement Lean-Six Sigma Processes Now
FR20N L Lean in Parts Procurement
FR21N VR Resistance Spot Welding FR22C M Realize the Profits of Selling More Big Ticket Items in Your Service Center FR23A M How to Make “Green” Profitable for Your Shop
FR24N M Realize Higher Sales by Coaching Your Managers & Estimators to Become Sales Managers
FR25A W Leading & Succeeding: Cultivating Leadership Skills that Benefit You and Your Organization
FR26A TR PowerPoint Tricks & Tips for Instructors
SATuRDAY, NOVEMBER 77:30 AM - 10:30 AMSA01C M Fleet Management - Part 1
SA02C M Thinking Outside the Box to Expand Your Profit Centers - Become the Shop That Has “No Competition” by Pace Software
SA03C T Mode $06 Diagnostics
SA04C T Flash Reprogramming
SA05C T Hybrid Technology - Basic Hybrid Powertrains
8:00 AM - 9:30 AMSA06A AG Sustainable Business Practices
SA07N E Making “Repair or Replace” Decisions on Structural Parts
SA08N HD Heavy Duty Truck #2
SA09N J Today’s Collision Repair Industry: Coaching Your Customers to Success!
SA10N L Lean & Pre-Repair Management
SA11N VR Steering & Suspension - Diagnosis & Repair
SA12A M Taking Your Business’ Temperature - Do More With Less
SA13A W Time Management - Power Tips for Staying Focused
SA14A TR How to Effectively Communicate Technical Ideas to Students
SA19N M Driving Work THRU Your Collision Repair Centerby DuPont Performance Coatings
9:00 AM - 3:00 PMEXPO CARS, NACE and Auto
Glass Exhibits and Free On-Floor Education/Activities • Exhibitor Theaters• Demonstrations• Special Presentations• Roundtables• New Product Pavilion• OEM Pavilion• Heavy Duty Pavilion• Auto Glass Expo• Auto Glass Technician Olympics• I-CAR Technology Showcase
1:30 PM - 2:30 PM
ASE Mechanical Test Prep - FREE!
3:00 PM - 6:00 PMSA15C M Fleet Management -Part 2
SA16C T Engine Vacuum Transducer Diagnostics
SA17C T Hybrid Technology - Principles of Electric Drives
SA18C T TPMS - Tire Pressure Monitoring Systems
SCHEDuLE AT A GLANCESESSION INDICTATORS:
TH04A AG
TRACK INDICTATORS:AG AUTO GLASS
E ESTIMATING
HD HEAVY DUTY TRUCK
J JOBBER
L LEAN
M MANAGEMENT
T TECHNICAL (MECHANICAL)
TR TRAINING SKILLS DEVELOPMENT
VR VEHICLE REPAIR (COLLISION)
W WOMEN’S PROFESSIONAL DEVELOPMENT
Session Code
Session / Show Indicator:N= Sessions designed specifically for NACE attendeesC= Sessions designed specifically for CARS attendeesA= Sessions suitable for all attendees – CARS or NACE
Track
• Sharing ideas, problems and triumphs with industry peers can boost your confidence in the choices you’ve made, give you strength in areas of weakness and provide direction in paths you had not yet considered.
• Unmatched opportunities for such valuable interaction will be readily and frequently available at CARS
• Visit between sessions in the all new Conference Attendee Lounge (exclusively for conference attendees)
• Catch up with old friends and make new acquaintances during the CARS Networking Reception
• Walk through the exhibits and talk with others about the products that surround you, the services you use and the suppliers you trust
• Get fellow professionals’ takes on the quality equipment they couldn’t do business without
Opening General Sessionsponsored by
Keynotesponsored by
sponsored by OEM PAVILIONLOOK FOR THE
IN THE NACE EXPO!Go to www.NACEexpo.comfor full listing ofauto manufacturers.
OEM PAVILIONLOOK FOR THE
IN THE NACE EXPO!Go to www.NACEexpo.comfor full listing ofauto manufacturers.
DesignatedConferenceSessionsareaccreditedbytheAutomotiveManagementInstitute.Whenregisteringonline,look for the sessions with this logo: –– Approved for Credit ––
CHECK-IT-OuT“Superstar” Speakers include: • Bruce Amacker • Mike Brewster • Cecil Bullard
• Richard Burgard • Charlie Fewell • John Forro •ToddHayes• Jeff Masterman • Michael Militello • Jack Rosebro • Tony Salas
• Mitch Schneider •DonnySeyfer• John Thornton • Jeremiah Wilson • George Witt Plusmoretocome!
Session Search atwww.CARSevent.com
NEW STRATEGIES.
Smart. Compelling. Relevant. Essential.CONFERENCE: November 4-7, 2009EXPOSITION: November 5-7, 2009
Mandalay Bay Convention CenterLas Vegas, Nevada USA
www.CARSevent.com
2009
2009
Produit par par
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Your #1 Resource for Answers and Solutions:• 30+ educational sessions led by experts in their fields – education relevant to what you need to know now.
• Expanded schedule featuring four days of quality training
• More 3-hour class times for the technical topics requiring more detailed instruction
• Additional education available that’s focused on training and management content –sessions suitable for all industry professionals
• Opening General Session featuring the Chairmen Exchange and US Airways’ Captain “Sully” Sullenberger as keynote
• Unmatched networking with industry leaders and colleagues throughout four-day event, plus CARS Networking Reception
• Free ASE Mechanical Test Prep classes, on-floor education, roundtables and exhibitor-led theaters
• Exhibits featuring top manufacturers and suppliers of the latest equipment, product, services and technology
• Co-located with NACE – The World’s Collision Repair Event – giving you an all-access pass to more exhibits and industry training
• Co-located with Auto Glass Week – featuring exhibits, education and on-floor competitions
Go to www.CARSevent.com for more information and to access registration. Register online today, saving time and money!
Go to
www.CAR
Sevent.com
for:
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P.O
. Box
612
128
Dal
las,
TX
7526
1-21
28
Be one of the first 200 attendees to register for aCARS Super Pass and qualify to win:
• Two Super Pass Registration Packages – the best CARS package available including nine educational sessions, welcome reception, opening general session and keynote, expos, show bag and commemorative pin
• Two tickets to see Disney’s The Lion King – the visually stunning, technically astounding musical like none other, where lions, giraffes, birds, gazelles and many otheranimalscometolifeasthemusicsoars!
• $200 Mandalay Bay Dining Resort Credit–perfectfordinnerbeforetheshow!
Go to www.CARSevent.comandregistertoday!Goodluck!The lucky winner will be contacted and receive the appropriate refund.
As the premier event for automotive service professionals, CARS was created to provide buyers and sellers within the automotive repair and service community a place to network, an educational resource, as well as a unique marketplace to see all the products, services, equipment and technology available to the industry.Since 1985, CARS has provided industry professionals with dependable, comprehensive and affordable education and training. For many years now, CARS has also been a showcase of top manufacturers and suppliers displaying the latest products and equipment needed to run your mechanical shops effectively and efficiently. CARS is your event for: Techniques Products Efficiencies Services Skills Technology Knowledge Networking Equipment Confidence
Automotive repair and service has continued to evolve over the years and CARS has been there to keep you up-to-date on the newest technologies, repair techniques and business model guidance. With the current challenges facing today’s industry, CARS is still there. New realities call for new strategies. If you’re involved in any aspect of vehicle repair and service, CARS needs to be your strategic partner.
CARS 2009 – Smart. Compelling. Relevant. Essential.
The Premier Event for Automotive Service Professionals
2009 marks the second annual Automotive Service and Repair Week (ASRW) and the co-location ofNACE(InternationalAutobodyCongress&Exposition) with CARS, as well as Auto Glass Week.
ASRW creates an industry-wide event that includes the collision, mechanical and auto glass segments of the automotive service and repair industry. The goal is to continue to grow ASRW to include other organizations and industry segments to create a “mega” event that will touch all aspects of the automotive industry.
Opening General Sessionsponsored by
Keynotesponsored by
Captain “Sully” Sullenberger
SPONSORED BY AUTOMOTIVE SERVICE ASSOCIATION
Regi
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