Personalisation for All?. Organising for Personalisation at Scale.
Carl Evans The wider perspective for personalisation and social care.
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Transcript of Carl Evans The wider perspective for personalisation and social care.
![Page 1: Carl Evans The wider perspective for personalisation and social care.](https://reader036.fdocuments.us/reader036/viewer/2022070414/5697c00e1a28abf838cca195/html5/thumbnails/1.jpg)
Carl Evans
The wider perspective for personalisation and social care.
![Page 2: Carl Evans The wider perspective for personalisation and social care.](https://reader036.fdocuments.us/reader036/viewer/2022070414/5697c00e1a28abf838cca195/html5/thumbnails/2.jpg)
The vision
A stronger voice, more choice and control More influence and power to local
people and local communities.
![Page 3: Carl Evans The wider perspective for personalisation and social care.](https://reader036.fdocuments.us/reader036/viewer/2022070414/5697c00e1a28abf838cca195/html5/thumbnails/3.jpg)
The context
Wishes and expectations
Demographics
PRESSURETechnology and
globalisation
![Page 4: Carl Evans The wider perspective for personalisation and social care.](https://reader036.fdocuments.us/reader036/viewer/2022070414/5697c00e1a28abf838cca195/html5/thumbnails/4.jpg)
The OHOCOS challenge
Greater independence, more choice and control
Potentially a radical change in the way services are provided and commissioned
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Personalisation
“Personalisation is the process by which services are tailored to the needs and preferences of citizens. The overall vision is that the state should empower citizens to shape their own lives and the services they receive.”
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Communication, Capacity, Commissioning and Quality
Better suppor
t for people
Workforce and
Capacity
Regulation
Commissioning and contracting
Continual improvement
Listening and
reacting
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• Empowerment – expert carer/expert patient
• Direct payments and individual budgets
• User Led Organisations (ULOs) / Advocacy (IMCAs)
enabling people to be self sufficient as long as possible
Listening and responding
![Page 8: Carl Evans The wider perspective for personalisation and social care.](https://reader036.fdocuments.us/reader036/viewer/2022070414/5697c00e1a28abf838cca195/html5/thumbnails/8.jpg)
Provision/Commissioning
• Innovation – POPPs, telecare, extra care housing
• Commissioning framework for health and wellbeing
• Increasing contribution of independent sector - Social Enterprise – 3rd sector development
• Social Care Green paper – funding options• Review of eligibility criteria - CSCI
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Capacity and capability
• Capacity
– all relevant services– Improved information sharing– third sector inclusion– recruitment and retention
• Capability– Options for Excellence and skills academy– Professionalism - Registration and training
![Page 10: Carl Evans The wider perspective for personalisation and social care.](https://reader036.fdocuments.us/reader036/viewer/2022070414/5697c00e1a28abf838cca195/html5/thumbnails/10.jpg)
Quality
• PSA Indicators / Local Government National Indicator Set
• Local Area Agreements
• National Minimum Standards
• Safeguarding Vulnerable Adults
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Support for Development
• Social Care reform Grant
• Sector led ‘consortium’
• Regional facilitation
• National support and focus
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Conclusion
• Personalisation
• Improved outcomes for the individual
• Improved outcomes for the population