The Impact of Assertive Classroom Discipline on Social Skills
Assertive communication skills
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Transcript of Assertive communication skills
Assertive SkillsCommunication
LifestyleAttitude
A thought Process
1. Core Concept Of assertion
2. History of Assertive skills
3. Communication styles4. Communication Styles
with respect to Transactional Analysis and conflict management
5. To be assertive Do’s and Don’ts
6. Activities and much more.
Group Members;Hira Naz (Q&A)
2641Shenila Dossani
3305Shanza Khan 2639Muhammad Abdullah(Q&A) 2643Syed Hussain Raza 2666
Activity express in your way!!!Did You Ever reject the Wedding proposal ???Let us know how!!!
Assertion “the Concept”Posture Voice
Body Language
Perception
Words
Why I am Doing this! and What do I want to Achieve!
Confidence
ToneEye contact
Assertion “the Concept”Core Concept is Creating a Balance and Recognizing
What I want and What Others Point Of View IS !
NeedBelieveWant
From my Point Of View
I amNot
Arrogant But Its
about MY Ownership
!!!!As I See Things
N.U.TsN; Non negotiableU; UnalterableT; terms
In short Defining
Boundaries!!!
Its About
My prioritie
s
Without Violating the
rights of others
Assertive Communication History
Lazarus (1973) was the first to identify Specific classes of responses in which assertive behavior can be defined : “ THE ABILITY TO SAY NO, the ability to ask favor or make requests, ability to express positive and negative feelings, the ability to initiate, continue and finish a general conversation.” Lowrence(1997) extend the concept of assertiveness to “learning ability to adapt behavior to interpersonal situation on demands so that positive consequences are best and negative one minimum.”
Lange and Jacubowski (1976)claimed that “assertiveness involves personal rights and expressing thoughts, feelings and beliefs directly, honestly and appropriately, without violating the rights of others.”
Styles of Communication4 Major Styles of
communication
PassivePassive AgressiveAggressiveAssertive
Communication StylesPassive CommunicationSoft voiceOverly agreeable, no point of view
expressedAvoidanceWithdrawn body languageSound unsureBeat around the bushSound hopeless or helpless
Passive/AggressiveCommunicationAppears to agree but really does not
agreeTells others but not the source of the
concernremarksMakes subtle digs and sarcasticKeeps score, sets conditionsNonverbal message contradicts the
verbal messageHolds back expressing concerns or
providing assistanceCriticizes after the fact
Communication styles
Aggressive CommunicationBlaming, accusing Intimidating body languageDemanding, orderingRaised voiceHarsh, personal languageVerbal browbeating
MARKET ANALYSIS
Assertive CommunicationTakes responsibilityTakes initiativeListens activelySpeaks up, is direct and constructiveShows sincerity Is solutions focusedAssumes a confident voice and body
languageAddresses concerns directly to the sourceRequests needs
Don’t confuse aggressive with assertive.
Aggressive BluntHarsh in toneBlame and BrowbeatPush for your own wayOne-way conversation
flow
AssertiveDirectFirm in toneCollaborates on
solutionsSpeaks up, yet hears
others opinionsTwo-way conversation
flow
Styles of Communication With respect to Transactional AnalysisMany Scholars related the assertive mood of communication with Transactional analysis
Child Ego (nurtured child)
Parent Ego (constructive parent)
Adult Ego state
Critical Parent Ego state and Wild Child
Passive behavior
Assertive behavior
Aggressive behavior
Open DirectHonest Equal
Call NamesJudge whole PersonHit person Says YOU
DishonestManipulativeSarcasticNot directpouting
TA: Life Positions
I’m not OK –You’re OK
I’m OK –You’re Not OK
I’m not OK –You’re not OK
I’m OK –You’re OK
Negative Positive
Attitude toward Others
Attit
ude
towa
rd O
nese
lf
Negative
Positive
Behaviors when dealing with a diversity of people:
PassiveBehavior
AggressiveBehavior
Passive-AggressiveBehavior
AssertiveBehavior
Assertive Behavior with respective to Conflict Management Styles and life positions
Class Activity
Results to Activity0 – 5 You need to practice hard6 – 10 You are doing Ok, but still need some practice11 – 15 Doing well. Keep it up!
Do’s and Don'ts to be assertive
DoMake Eye Contacts while communicatingGo Direct, Brief, Honest and RelaxedBe Firm and determentSelect the words before formal communicationYou must know that what you are saying and you know that opposite party could understand what you are saying
Do notMake your eye do not like contact starving and visualizing whole bodyDon’t use your imagination or perception in negative way try to get a positive noteDon’t get excited or nervous in little bitsDon’t take thing to much personallyDon’t try to proof yourself more educated by making more deep language
Assertive Communication isNot a guaranteeNot another “should”Not negativeTaking charge of oneselfMiddle ground styleAn active expressive focus
World Most Assertive and Admirable Personalities
Hazart Muhammad Mustafa (SaallAllah-HuAlihi-waAlehii-wasalam)
Quaid e Azam Muhammad Ali Jinnah