Talk Like a Boss: How to Communicate Assertively in the ......Showcase your assertive communication...
Transcript of Talk Like a Boss: How to Communicate Assertively in the ......Showcase your assertive communication...
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Talk Like a Boss: How to Communicate Assertively in the Job Search
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Learning Objectives
01. The difference between assertive and aggressive communication
02. Why societal pressures make it harder for women to be assertive
03. Verbal, visual, and vocal methods of assertive communication
04. Examples of how to communicate assertively in your job search and in the workplace
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Meet your hosts
Emilie AriesFounder & CEOBossedUp.com
Brandy WarwasJob Seeker Experience Indeed
The information presented in this webinar is provided as a courtesy, and any views and opinions expressed do not necessarily reflect the official policy or position of Indeed. It does not represent a forecast, prediction, or other indication of future market or economic performance, and should not be relied upon for such purposes. Indeed is not a career or legal advisor and does not guarantee job interviews or offers.
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Is it assertive or aggressive?
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AS-SER-TIVE/əˈsərtiv/being forthright about your wants and needs while still considering the rights, needs, and wants of others.
AG-GRES-SIVE/əˈgresiv/doing what is in your own best interest without regard for the rights, needs, feelings or desires of others.
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Benefits of Assertiveness
Draw healthy boundaries
Reduce anxiety
Display executive presence
Get more promotions
© 2020 Bossed Up. All Rights Reserved"Can an angry woman get ahead? Status conferral, gender, and expression of emotion in the workplace." Brescoll, Victoria L., and Eric Luis Uhlmann. (2008)
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Why is assertiveness more difficult as a woman?
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The Leadership Double-Bind“The mismatch between conventionally female qualities and the qualities thought necessary for leadership puts female leaders in a double bind.”
“How Women Manage the Gendered Norms of Leadership”, Harvard Business Review (Nov. 2018)
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Intersectionality can be a helpful framework
RACEAGE
GENDE
R
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Lead with intent, then content
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+ Intent = why you’re asking what you’re asking
+ Content = what you’re asking
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Can you hear the difference?
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I'm not comfortable discussing salary at this early stage of the interview, as I want to make sure we're a good fit for each other first.
I want to make sure we're a good fit for each other first, so I'm not comfortable discussing salary at this early stage of the interview process just yet.
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Can you hear the difference?
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We may need the team to work overtime this week because I want to make sure we’re sticking to the deadline on this project.
I want to make sure we’re sticking to the deadline on this project, so we may need the team to work overtime this week.
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Deciding whether to accept a job offer:As you can imagine, this is an important decision and I want to make it with care. Can you send me the details in writing and sync back with me at the end of the week to discuss?
More examples in the job search
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Rescheduling an interview:I want to be sure to give you my full, undivided attention during our interview, and just learned I have a conflict at our scheduled time. Would you be available to reschedule for any other day this coming week?
More examples in the job search
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Negotiating your compensation:I’m so excited to join your team and want to make this a long-term career move, as I’m confident I’ll be able to devote many years to this company. To do that, I’m looking for a starting salary of $72,000. Is that a number we could move forward on?
More examples in the job search
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Asking questions during the interview:I want to make sure we’re on the same page about long-term growth potential. Can you tell me more about your vision for this department in the coming 2-5 years?
More examples in the job search
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It’s almost always easier to speak up on behalf of someone else than yourself.+ Amplify to give credit
and pass the mic+ Call in and call out to
curb unconscious oppression
A note on allyship
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Let’s talk style
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+ Verbal (Words) - 7%+ Visual (Body) - 55%+ Vocal (Tone) - 38%
Communication beyond words
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Silent Messages: Implicit Communication of Emotions and Attitudes, Mehrabian, Albert (1981).
Words
Body
Tone
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+ Filler words → Pause, think, answer+ Qualifiers → “I think/feel…”+ Apology no → Gymnast’s finish
Verbal assertiveness
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Visual assertiveness
© 2020 Bossed Up. All Rights ReservedPresence, Cuddy, Amy (2015)
Classic power poses
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Vocal assertiveness
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+ Up-speak → Declarative, declining tone
+ Vocal fry → Raise your tone + BREATHE!
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“We cannot change what we are not aware of, and once we are aware, we cannot help but change.”-Sheryl Sandberg, Lean In
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Showcase your assertive communication skills
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+ List related skills: Leadership, constructive feedback, conflict management, problem solving
+ Show examples in your professional experience: Aligned stakeholders to develop a new intake process through active listening and consistent communications, despite conflicting interests, resulting in on-time project delivery and 20% increase in process adoption.
Assertiveness on your resume
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+ Firm handshake+ Strong posture+ Good eye contact
(or looking at the camera)+ Respond with examples of
you giving firm, clear direction
Assertiveness in your interview
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+ Set professional boundaries
+ Listen politely+ Make clear, detailed
requests+ Seek out opportunities
for collaboration
Assertiveness in the workplace
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Let’s recap...
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We’re all guilty of carrying unconscious gender bias
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ASSERTIVE and
AGGRESSIVE are different
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There are major benefits to being assertive…
being well-liked by everyone all the time isn’t one of them.
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Willingness to be risk-tolerant is part of
being a boss!
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Learn more from Bossed Upbossedup.org/letschat
a job search acceleratora leadership accelerator a public speaking program
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Celebrating Women’s History MonthExplore our tools and services to plan your next big move, and learn more about diversity and inclusion in the workplace.
indeed.com/WorkNeedsWomen
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Time for Q&A!
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Register for an upcoming virtual workshop or watch on-demand:
indeed.com/jobcast
Check out our other Job Casts
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